Account, Payment, & Plan

As mentioned in the subject, For more there is not way to contact you to talk about that, I'm very unhappy of your solutions and want refund.

해지를 하고싶습니다 어디서 해지가 가능한가요?

Hi, I'll explain my doubt.The license states that "You can activate and maintain access to the apps on a maximum of two computers.You can only use the app on one computer at a time."Perfect... but what is meant by app? For example: is it possible to use Lightroom on one PC while Photoshop is running on another studio PC?I have a workstation where my clients can see the images independently while I work the photographs on another PC with Photoeshop.Is it possible with only one license? Thanks.    

Found out that Adobe has been billing me for a creative cloud subscription that I don't seem to have in either of my two accounts, I am clueless as to how I can stop/redeem these subscriptions and I can't seem to get into contact with live support or help for the matter.

Hey, i have accidentally canceled my all apps order while trying to check the different price options.. Is there anyway to renew the order now or do i just buy it again when it stops working? Thanks!

Me estan cobrando una mensualidad y no se por qué?? Miro y no tengo ningun plan que cancelar. No tengo nada que pagar y me diguen cobrando. Y lo peor de todo es que no encuentro ni donde preguntar ni ninguna manera de contactar. Quiero que no me cobren más y me devuelvan lo que me han robado!!!

I am a student from Ukraine, but because of the war temporarily live in the UK. But I still continue to study in Ukrainian collage online, and now want to learn how to use different Adobe programs for future work, so I need access to them. Our collage do not give us any special emails, but I still want to have adobe for students. Is there any way to certify that I am a college student with documents, for example, for adobe? Also, I got Spotify for students, so I believe this is possible

I tried buying a creative cloud license, but after clicking the button to confirm my purchase after i put my credit card info, the page is stuck on loading, i tried multiple times in different browsers. Then i tried with an account that i just made that i dont want to use and it instantly accepted the purchase, i already cancel it, because i want to use it in my account.

Mi è stato accreditato un importo di 18 euro per un piano che ho più volte cercato di annullare senza successo, e dopo aver sollecitato più volte l'assistenza senza avere alcun riscontro. ESIGO SPIEGAZIONI, e  soprattutto che mi venga rimbordato in toto il tutto.

Can anyone explain to me why do I need to update my payment settings to activate the "manage plan" settings to cancel my plan? I'm not interested anymore in the product.

Hi,I used to use Adobe, now I don't use it anymore and I'm deleted my old account. But so far it deducts money from the bank. What should I do?

Some time ago I deleted my account. Today I decided to subscribe and used the mail of a remote account. A transaction error occurred, but the money was withdrawn. Failed to create an account with a previously deleted email address. Please help me in this situation.

 I registered a personal account under my uni email address accidentally, and the nightmare began. I was being charged 3 months of unnoticing. I tried to cancel the annual plan, and I was asked to pay 1/3 of the whole year plan's amount. I even tried to change my bank card. I paid the cancellation fee on 12th Dec 2022 , 2 days after the Adobe's cancellation confirmation email, I'm being charged again on 14th January 2023. Good for you, Adobe.  

How the actual expletive do I get in contact with someone to remove some unused cards on my account? I follow the directions and then it takes me back to self help [removed]. I have searched the forums, the internet, and everytime I am sent in a loop.Signed,Annoyed [removed] that Adobe won't let me manage the cards on my account.

I am not calling Adobe. I did not see an email resource. So posting my message I sent, via the chat, here hoping I get my point accross. Maybe I'm just an idiot, but I am fuming. If there is a better solution to my problem please let me know. TLDR; I logged in with the wrong email account and I can not sign out in order to sign into the correct account. I got around a modal dialoug box by agreeing to a free 7 day trial. I logged into the adobe acrobat pro DC under the wrong Google log in (I have 2 browsers/accounts with google, it did not give me a choice on which to log into). For ease I will call my adobe subscribed google account Account 1 and the other account Account 2. I was logged into Account 2 within the application, but I could not log out and try to log into account 1. This was because I was blocked via a 'modal' dialouge box telling me to subscribe with account 2 before continuing. If I cancelled Adobe would quit. Even when I ended the processes I had no results. I und

Hi,I have had a recurring Adobe Photography Plan charge on my CC for many months already, but when i sign into my account in attempt to cancel, it shows ABSOLUTELY NO plans or products. So i cannot even cancel out with out any plan listed. So, no plans, just monthly charges for nothing i ever signed up for!I have spent way too much time online jumping through hoops trying to resolve this! Any suggestions before i call CA BBB, or start litigation?

11월부터 12월 1월 까지 총 3번 어도비 24000원씩 카드 결제가 되었습니다저는 암호를 바꾼 적도 없고 이 계정을 2022년 6월 이후 사용한 적이 없는데누군가가 제 계정을 해킹하여 구독을 했습니다.3개월 동안 총 7만3000원을 환불해주시고 플랜도 취소해주세요!

Hello! I still can't understand why they charged me twice and the second time was more even. My plan is for 20.99$ (which was paid on 10) and today I received a message that ADOBE CREATIVE charged me 73.48$ which kind of joke is this? Someone help me, please!

I want to cancel my adobe illustrator subscription without updating my payment method, how?

Merhaba, 14.01.2023 tarihli aldığım ücretsiz denelemi planın iptal edilmesini ve paramın iadesini taleb ediyorum. Satın almama rağmen böyle bir ürünün olmadığı gözüküyor. Banka hesabımdan bu para çekildi...   [Moderator moved the thread to the correct forum]

No Adobe plan but money has continued to come out of my bank account each month. Why is this? How can I speak with someone about a refund for this. Surely if you cancel a plan the DD should have been cancelled also? Any help would be hugely appreciated.

Hi! So I had a year subscription of the Adobe creatives cloud, I just wanted to use for a couple of months after when I tried to cancel it it tried to charge me £100, if I did it. So I keep it until the year contract finish. But now yesterday when I was gonna cancel my subscription because I couldn't pay it anymore it charge literally minutes before of it. Is there any way of getting a refund because I already cancel it and I'm not using it at all. 

Hello. Today I noticed that my account was charged for Adobe Creative Cloud twice, two separate payments for the same amount of €30.74. Previously, there was no such problem, only this month on 01/11/2023Please help

I subscribed to a 7-day trial plan of Illustrator on December 19, 2022.The app did not work for my purpose. I have tried to cancel the trial subscription several times yesterday (Dec 25) and today (Dec 26) but Adobe did not allow me to cancel. I have followed the following documentationhttps://helpx.adobe.com/manage-account/using/cancel-subscription.htmlhowever after step #3 (Select Cancel your plan.) the system always asks me to login again. The screen just shows a loading icon of the login button. After trying several time on Chrome and FF browsers, the system blocked my account. I have to create another account to go to the forum and ask for help. Please cancel my subscription. Thank you.