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Just bought new computer. old one has already shipped back to seller. how do I activate adobe pdf pack on new computer?????
I no longer have access to my documents I had initially set up in the cloud? Do I need to subscribe to retrieve them?Was just hoping to send an e-mail regarding to having lost access to my documents.
I need help. I pay for it and if this is not going to work then I would like my money back.
I am currently having issues when I try to convert a PDF document into a .xlsx spreadsheet.The file is only 5,000 KB but has over 4,000 pages, is this too large and complex for Export to PDF to handle?See below for a screenshot of the error I get when I try to export the PDF. I have tried to export the PDF using Google Chrome, Internet Explorer and Firefox, I have also tried using Acrobat reader DC to export. All of these come back with the same error message.The permissions on the PDF are set to "Document Properties>Security>File Extraction> Not Allowed" but I have another PDF that has exactly the same settings that exports to excel correctly (the only difference is the PDF that works is 63 KB)I have tried to change the permissions but for some reason it will not let me. I'm not sure why this would be as the PDF'S are save locally and I am a local Admin.If there is no way to solve this issue can I please get a full refund, as the entire reason I purchased this software
I bought a new desktop and need to have access to my .pdf Pack but don't know how to do it.
I have been checking my account, my email and my password and contacted the Adobe suport service - but not solution to my problemI want to convert a pdf file into a word file in order to edit the text and translate it - impossible because the system is just leading me toan advertising page giving me all possiblities for buying different services - impossible to get connected to the software I used to use...!!Who can help????Thank you,beatrixe38386276[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum by a moderator.]
Hello,When I use the Flattener in Acrobat DC, I get blue, sometimes red boxes or lines around images or text. How do I correct this?
I've paid for the plan: I'm being invoiced monthly. But when I ask Adobe to export a document, I'm repeatedly taken to the pricing page to buy a new package. When I tried that, I was informed I already had the right package for the function I need.I've downloaded the latest version of the software. Adobe makes it near impossible to talk to a human being. What can I do?Thanks!
Trying to convert a PDF to PPT using Adobe PDF Pack. Getting a message saying source file (PDF) is not an option. I just purchased PDF Pack for the sole purpose of converting PDF to PPT.
Não sei o numero da minha licença, poderiam passar?Message was edited by: Akanchha sharma
Is it possible for me to use my Adobe Document Cloud service to receive a large file from a third party?
Can I print directly from a QB file to Acrobat Document Cloud?
Hi, I had a problem with my macbook pro and i reinstalled all my softwares. I don't know how to reinstall my Adobe Pdf Pack
Unable to export to excel for some reason, subscription is up to date? Any ideas what the problem could be?
My current plan is Adobe Export PDF. I've been having issues for the past month - any time I look to convert a pdf to excel, I'm receiving the message 'conversion failure' How can I sort this?Thanks
Does Adobe Send make it possible to receive large files?
I need to convert multi page pdf to jpg files. Used to be able to due with online conversion which would easily do and save each converted page within a zip file for downloading to my computer. However for some reason when I tried it this week, it converts to a single jpeg fle that is corrupted when I try and open it. Did they chnge the service in some way that no longer convert a multi page pdf to jpeg files?
The pdf he sends out has two slides a page, and currently when i import it the format is really aggravating. I would prefer to keep the text rather than the powerpoint format. Anyone have any tips to do this easily?
I have paid the yearly fee to convert a pdf to Word. However, when I try to convert I keep getting the page that asks me to sign up and pay for the service. Very frustrated. It worked yesterday, but not today.
My PDF files are no longer showing the tile images and since they are art files, these pictures help identify them much more easily than the file names. How can I see the image of the PDF again in my file collection?
old computer crashed and trying to move Export PDF to new computer
I cannot seem to access this program or use it to edit or type on my PDF files? How do I actually download this now i;ve paid for it?I've tried about 5 times to do this and finding it frustrating as I cannot use what I've purchased?And there doesn't seem to be a number to call for support.Please help!thanksCarly
Trying to convert PDF document to Word. Even though I am logged in, I still get an error message that says there was a problem logging in.
I have a Military id that i use to sign form, this worked with no problems before i upgraded to DC how do i make it work ?
I am currently having issues when I try to convert a PDF document into a .xlsx spreadsheet.The file is only 5,000 KB but has over 4,000 pages, is this too large and complex for Export to PDF to handle?I have attached a screenshot of the error I get when I try to export the PDF. I have tried to export the PDF using Google Chrome, Internet Explorer and Firefox, I have also tried using Acrobat reader DC to export. All of these come back with the same error message.If there is no way to solve this issue can I please get a full refund, as the entire reason I purchased this software was to convert the file.Thank You,Rob
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