Adobe Acrobat Online

I sent 20 recipients the same .zip files of documents separately.  I did not receive confirmations that they had been opened from 8 of those recipients. When I phoned them,  6 said they did not receive them at all.  for 2 I had an incorrect email address.  For those with incorrect email addresses, I did not receive a return e-mail notifying me of non-delivery or a problem with the delivery. If I cannot rely on Adobe Send, then I will change services.Also, in the old Send Now system, I would receive two confirmation e-mails 1) that the delivery was successful; and 2) when the recipient activated/opened the link to the document(s).  Now there is just one notification -- when the link is activated/opened -- if the email even gets to the recipient.   The access to Adobe tech support through instant messaging is entirely neglected for Adobe Send -- it is not even available as a choice of product one is having trouble with. So "new" certainly isn't improved

I have  pdf file with text in it.  I try opening it with export pdf and then downloading either as rtf of docx and all I get is a JPEG inserted into the docs file.  The software doesn't seem to work.   Any ideas?

I have paid for exporting files until November.  I have exported in the past but it does not have the icon for me to convert to PP

I have an older couple in another state who needs to sign several documents however they do not have a computer/e-mail...They get their docs at the bankIs there any way to send via fax - with the initial and signature spaces?

this month I paid my usual fee for Adobe CC but was also charges 14.99 for acrobat. Why?

How do i combine a PDF larger than 100mb?

How can I connect to document cloud? I bought new laptop. I installed acrobat pro IX that I used old laptop.

Help - ALL my Powerpoint files with extension .ppt have all been converted to pdfs. The default programme to open them is saying Adobe Acrobat Reader DC - or choose an app. I want them to open in Powerpoint, like they used to but it won't give me this option. Please help!

I was having trouble converting a word document to a pdf. The clip art wasn't copying over. In a chat room it said to delete Acrobat and re-install...my husband deleted my Acrobat but I don't have my serial number or license number. How can I get it so I can reinstall?

Have one giant report with text, graphs, and tables.  Want to export selected tables to Excel.  Adobe Export seems to want to export the whole thing.  Is there a way to export selected tables?

The system resends me to customer's support and doesn't give me any further explanation! Once there I don't know what to do,,, Can you help me please

Can anyone help?  I have an account and am signed in but my converter won't convert - It simply directs me to buy the product again.Anyone know what to do please?Thank you

I can't export a PDF file into excel.

I have the Adobe PDF Pack license and when I try to convert a PDF to Word document it is taking me to the Adobe website asking me to subscribe to these services, I already have a license and I am signed in so what's the issue??!?!?!?!!?!?[Title edited by moderator for brevity]

i have access to cloud Acrobat, what software do I need to sue the same service on my desktop?

when I make Export PDF to Word ( Arabic file ) the Arabic words inverse left to right and sprite wordsI want ( right to left )how fix it ? Thanks  Moved from the Adobe Reader forum to the Document Cloud PDF services forum - moderator

Whenever I try to convert a file, an error message pops up telling me it is "forbidden." I purchased my membership this morning.

I purchased a one year subscription to Adobe PDF Pack.When I login to my AdobeID, I do not have that as a downloadable option.Where do I get the installer, tied to my account?

Hi I keep getting an error when accessing the pdf services link.

My contract needs to be signed by my client. He is only making the electronic signature by typing his name. How can it be that this is legally representing a signature?Frank

I have an Adobe Systems Software PDF pack on my MacBook, well I did, I deleted it because it stopped working. It would not open the PDF's.I would like to know where I can download it again from, thanks.I paid for the subscription on 22.4.2017 customer number 330969663 order number 5013920301I need a link to download the program again.

I have been trying to cancel my account for 30 minutes online.....there is no number to call and there is no link to cancel this trial account.  In short, the OCR quality was extremely poor and I do not have time to correct the documents.

How do I access my services on an alternate computer? OR - how do I find my "keys"

Hi,I converted a PDF to a Word document. When I open the Word document, it looks right, but the text is not editable. It is just a series of text boxes now, which I can move around and change the shape of, but it's treating the text as images, so I cannot work with the actual text. I cannot cut, paste or edit any of the text, which is the sole reason I purchased the software. Any help would be appreciated!

I purchased the Adobe PDF pac, but I need to edit PDF docs. So I think I need Adobe Acrobat Pro instead.How do I cancel and purchase the correct item? Thank you,Debbie