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Hello,I have cancelled my subscription many months ago.Today, 7-6-2015 I was told by my bank that your company has been billing me for months and collecting $14.95 or so.This is incorrect and fraud! I want thew refund for so many months refunded immediately!!!
adobe pdf 10 crashes, will not save work correctly deletes part of text that is inputted randomly on saves, will not close out pages correctly with red x, crashes program almost loosing my job over this please help I have windows 8.1 64 bit operating system not happy....:( have never experianced issues like this with any adobe products I have used.
Has anyone else had this issue? If so how long before it was resolved as its impossible to contact adobe directly and I require the service asap.
When I convert a pdf to excel it comes up with lines and no text
Recently I just installed the Acrobat Pro DC, but I failed to find access to upload my documents to document cloud, which can be easily found in Adobe Reader. Anyone has solution?
appeal to developers when you add the Russian language is not possible to convert pdf file to word, why would need this program in the Russian market
I have an existing form that is an extensive survey tool in an unmanageable format. Can Adobe provide services to streamline completion of survey forms?Document Cloud PDF services
I spoke to Dhanooj on June 16, 2015 via Chat. I had just purchased the Adobe PDF, Export application. After I converted one PDF document to a Word document, I found the quality of conversion to be very poor. I immediately contacted a support person, via the Chat feature, and explained the situation. I requested the product to be cancelled and a refund for the amount I paid, which was $23.88. I was told by Dhanooj it was being escalated to the Relevant Team for the cancellation and refund. I was told I would receive an email within 2 - 3 days notating the cancellation and the refund. I attached a copy of the Chat below. Today is July 1, 2015. I have not received anything regarding the cancellation and refund. I submitted my request for cancellation and refund on Day 1 of the first 30 days. Now, when I try to inquire via Chat, I keep getting a message that states the Chat is Closed. I am very curious how a Chat can be closed when you state on the Chat feature, it is available 24 hours a
I have a recurring billing for Adobe pro, have been getting billed every month. However now the software is requiring a Serial number. My Adobe account shows the billings however no products are shown.I need help
I have purchased 1 day ago ADOBE EXPORT PDF. Am trying to get a pdf print into Excel, but do not get any information in the Excel file that I downloaded. What is problem. Can an expert give me a phone call?
I recently ordered adobe export PDF hoping it will convert my PDF on to a word document so i can edit it.The whole document did not convert properly,This programme is of no use to me,how can i get a refund?
When I open an adobe pdf doc, tool bars appear right and left sides and bottom. They are so big they actually obscure the doc I'm looking at. Is there a way to dismantle the tool bars, hide them etc. but have them readily available when I want to use them?
Please cancel order # AD016881540
Hi, I tried to start a chat about this (which apparently is the only other support option available to me: case no. 0215847703), but after half an hour I was still getting the “We are still assisting other customers, thank you for your patience” message.Can you please cancel my Export PDF subscription (order no. AD002985856UK) with immediate effect and refund my £19.33?Although I’m well within the 30-day period, it seems I could only cancel next year’s automatic renewal on line, not my current one.The reason I want to cancel is that it doesn’t do what I expected. From the comparison chart at https://www.acrobat.com/en_gb/landing/exportpdf-pricing-b.html (misleading advertising! ), I expected to be able to use OCR to create searchable PDFs, not that OCR was just a “by-product of the PDF-to-Word conversion”, which I’m not interested in.I understand the PDF Pack subscription might do what I need, but I’m really not interested in its other features, and it’s just too expensive for me.Many
For three weeks now, when I want to convert a PDF into a DOCX, DOC... it doesn't work (Whereas I submited for this.). I can not logon in the "converter", but I can on the website. It is written "Reader is not capable of reaching this service". What can I do?
I have a subscription for Adobe ExportPDF. What is it used for and how do I access it?
I am unable to cancel my Adobe Document Cloud month-by-month subscription. I have been all through the help, FAQ and everything I can find. The site takes me through circles. I am unable to locate a phone number or way to contact Adobe on this topic. Can anyone assist me?Additionally, I was unable to post this in the Document Cloud forum, the option was greyed out.
I have created a form. I wanted to use radio button because I don't want users to give more than one answer to a question (ex: rarely, often, always) but no answer is also an option (ex: never or n/a). My question is: «Can a user deselect a radio button (i.e to erase their answer) without erasing all the form»?
I purchased the fill and sign form adobe document cloud and now I get this error when I want to download PDF to my Computer or save PDF to Document Cloud:ERRORUnable to download the completed PDF. An unexpected error occurred (refL JRA5e) or (ref: NetOv).What is going on. It worked before.Regards,Jesse
can anyone explain why when i create the PDF it has vertical blue lines on it and parts of the document are missing?
I loaded files into the cloud, but when I open the cloud on another device they're not there. How can I find them?
how do i export pdf to word document? Sorry i do not need a discussion i need to know what to do.
can i scan a signed document and then convert it to pdf?, and if so, how do i do it?
i recently purchased a PDF suit and I had a catasrophic failure of my hard disc. How can I get another download for my new computer?
what is the company's number I need to speak with a representative ASAP
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