Adobe Acrobat Online

I have an Adobe Acrobat DC subscription that now is not allowing the tools to be used; ie export, etc. Would very much appreciate a phone call from support- these posts waste my very valuable time.

For about the last month, we have been unable to utilize the Adobe cloud share to share files.  The recipient receives an email message in the link that says "The files have been removed or you don't have access.  Contact the document ownder to request access."   Any ideas on what the issue is?  This is happening for all of our employees.

C'est un doc de 100 pages. Je voudrais retrouver un fond blanc à toutes les pages, la plupart des pages s'affichent et s'impriment sur fond bleu.Quelqu'un peut-il m'aider ? martinedor

I was recently trying to upload some photos to Adobe Document Cloud to share them with my colleagues, but Document Cloud does not allow me to upload them. Actually, Document Cloud does not allow me to upload anything. Every time I try, I get an error that reads, "file(s) could not be uploaded. Filetype not supported." I get this error no matter what file type I try to upload, e.g. JPEGs, PDFs, Word docs, etc. And I get this error both on the web browser and desktop app versions of Document Cloud. I have a stable Internet connection, and none of my file names have any special characters. I have seen this question asked before in this community here, but there was no satisfying answer provided. I am hoping someone will be able to help me.

When saving a file and then closing the tab, while it is still being saved, the entire file is simply gone and left as just an empty pdf file. It doesn't ask before closing the tab. I learned this the hard way

Hi, all! I'm attempting to export a credit card statement from PDF to Excel. The issue is that the statement uses a point as a thousand separator (I'm based in Latin America). However, Acrobat Web recognizes the point as a decimal separator, resulting in completely inaccurate data. I have specified that the output format should be in Spanish. Unfortunately, I cannot locate any menu options to resolve this problem in the web App (Acrobat Web). Do any of you have any ideas on how to fix this issue? Thank you very much for your help. Carlos.

I'm trying to compress a pdf that's ~900 pages, mostly text (it's a textbook) and 500MB - this is obviously too big. But when I go to adobe acrobat and try to compress, it gives me an error saying that the PDF is already compressed. I can't deal with such large file sizes on my school computer, and they would defeat the purpose of even having the textbook online. Any help would be appreciated.

helloI am having problems with the documents stored in the cloud of the acrobat reader application. When I try to locate the documents included in a folder created by me, I verify that not all the ones that should be appear. However, if I do a search for the name of one of the documents that doesn't appear in the folder, the search does find the document and I can open it. The strangest thing is that when I open the document via web browser I can check that the document is actually saved in the correct folder. I am attaching screenshots for a better understanding of my problem.  

Hi all, have been using an editable PDF form for over a year and since last week, once I close the form (and not save). It comes back as clear ready to fill BUT when i go to print, it prints the last text I typed before closing.  Not sure how this happned, its like there has been some sort of an update but if anyone can please help!!!! thank you so much in advance Ps attached two pics one when I open it and the second when I go to print (without typing anything) 

Bonjour, J'ai la version Adobe Acrobat Pro 2023.001.20174Sur un PDF existant, je veux remplacer une image.J'ai réussi à supprimer l'image à remplacer.Ensuite, j'ai fait "Ajouter une image"Quelque soit l'image choisi (jpg, png,...), jai le message "Erreur lors de la lecture du fichier".J'ai déjà travaillé avec des images par le passé, je ne comprends donc pas pourquoi j'ai cette erreur.Merci par avance de m'apporter votre retour d'expérience.Excellente journée.

Hi, So i sent out a document to be electronically signed and I have received the final copy with the audit report that it has been completed. However, the final document now has missing pages and I have this pop-up message that says error. Is there a way I can retrieve the missing pages? what is the cause of this problem? Thanks. 

hi, i am a student and on my internship i have to convert from pdf files to excel they are some kind of order lists from the same company so a lot of data and text. Your program works quite well with mini files. only i have a file of 1481 pages to convert to a single excel file and i keep getting an error message what to do? via adobe cloud it doesn't work either!

Within Adobe Document cloud, a single file was shared directly to one users' email address. That desired user was able to open the file successfully. I found out that if that user forwards their shared file invite email on to other users, then those other users are also able to open that file. Is that normal? I thought that a direct share to email address process was more secure than providing an "open public share link". Thanks in advance for any comments.

how do i download the pdf pak i bought

I am attempting to convert multiple pdf files to word and it is not allowing me to do so even though I have purchased the adobe export PDF.  why is this happening?

Hi,I'm frequently using the Adobe Document Cloud as file sharing platform. In the past days there was an update on the UI and I noticed that the progress bar when uploading file is gone. There are some chances to have it back? Or maybe a percentage progress?Thanks for the great work you're doing,cheers,Julio

how do I upload pdfs from my pc to adobe document cloud?

How secure is the exchange of information between Adobe Document Cloud PDF services and Office 365? I read that Adobe Document Cloud meets very high security standards, like ISO 27001 and NIST, but I'm not clear how secure the handshake is between Office 365 and Adobe when I give Adobe Document Cloud PDF permission to access Word docs on SharePoint, convert them to PDF files, and then place those new PDFs back in our SharePoint folder.Thanks

How do I transfer files to the Cloud?

How do I change my email address

How do I convert pdf to word? It used to be an option in TOOLS...seems to be gone now?

I am a yearly paid member.I am trying to convert a PDF file to a Word document. In my membership plan, it is included that I am suppose to be able to do this feature.My steps:1. I select Export PDF2. I then select the PDF file that I want to convert3. I see the page that has the selected file, and the option below that "Convert To", and Microsoft Word is already selected.The problem.When I selected "Export to Word", I am taken to a page that wants to me to pay AGAIN. Why should I pay again if this feature is already included?ML

I'm trying to convert a PDF document into Word but it keeps sending me to an Adobe page which asl me to purchase.My subscription to this service is still valid till March 2019

I saved my pdf after filling it in, but now some of it is wrong and  need to go back and edit it. I can't move any of the fill and sign X or check marks nor can I edit the text boxes it wanted me to fill in, or any of the other elements. how do change what i filled in? it has all the correct permissions in security to edit, it just wont let me. and prepare document only lets me move the documents fill and sign content around it doesn't let me change the content inside.

Hi thereI need a helpI have 1milion files who have inside 1-50 pages inside for fileBut i need to rename automatically because i have save it with wrong nameI need to see inside of the file the name and after to rename it.Everyfile have different name.Can anyone help me with any idea? (11-2020-345)