Adobe Acrobat Sign

Hi there, I'm trying to configure approvals in Microsoft Teams and use Adobe Sign.When I click the log-in button it takes me to the following screen where I input my email and a "Sign in with Adobe ID" button appears:Then I sign in with the normal Adobe ID sign in (the one with the adobe stock photo in the background).It then just takes me to a blank page:If I click sign in on the blank page's navbar it takes me to the Adobe Sign login which I can then input my email and a "Sign in with Adobe ID" button appears again. Again it redirects me to the usual Adobe ID page and then redirects me to the Acrobat Sign dashboard:Then if I go back to teams and try again to initialise Acrobat Sign, a red banner appears with the test "invalid user id":Then If you try and log in again it just does the same thing and doesn't authenticate with MS Teams. I really don't know what I'm doing wrong so your help would be greatly appreciated 🙂-Max 

We can add the 2 email addresses,but how do I know which one is Jane's signature or John's signature? 

I have a specific document that require the signatures from the same group of people.  They have to sign in order.  Is there a way to save those lists of people in their signed order?  I hate setting up the recipients every time I have to send the same document.

Hello. I am using Adobe Sign with a PDF document that has a lot of fillable text boxes. The signer of the document "signs" as normal, but instead of being done and the document going to the next person, it just goes to the next box on the PDF. I'm not talking about signature boxes I added with Adobe Sign, but text boxes already in the document. Even after clicking through the whole document, it just goes back to the beginning of the boxes. To clarify, there is only one box for each person to insert their signature, it should not take them anywhere else on the document. Any help or insight is greatly appreciated.

Hi guys, since a while I am using a library template in Adobe sign for customer contracts.I have now fields to pre-fill, some for the customer and two signature fields. One for the customer, the other for myself. The process ist that I first fill out the pre-fill, the the customer fills out and signs and the I sign finally.  Now I want Tha auto automate with a flow. The basic sending of the agreement works fine. But it only fills out the pre-fill firm and then I hab to go to Adobe Sign and manually have to click on the send button. Can someone help please?  Thx guys! 😊

Curious what happens when someone sends an agreement via Adobe Acrobat sign to your old address after you've changed it. Does Adobe track your previous emails and re-route it to the new email address somehow? This would be for a Federated ID account.

The manage page is 100% blank, did an update crash any function ?I can't cancel a request anymore and people keep getting reminders to sign even though they must not.Send help please 🙂

Hello,We have adobe sign templates set up. They work perfectly and are attached to the correct master object and record.  Now, we would like to have the template populate with all files on that record that match a naming convention (ie. start with "APP-").  Adobe support gave me a base Apex code to start from, but I need help knowing what to change in order to have it add ALL files on that record that match the naming convention, and how to properly set it up in Salesforce.Here's the code they provided: public static Id AgrId;AgrId = echosign_dev1.AgreementTemplateService.load('a2K5e000000bNXVEA2','a104X00000VBtWLQA1');    System.debug(AgrId);ContentDocumentLink cDocLink = new ContentDocumentLink(); cDocLink.ContentDocumentId = '0694X00000MFKXlQAP';//Add ContentDocumentId cDocLink.LinkedEntityId = AgrId;//Add attachment parentIdcDocLink.ShareType = 'V';//V – Viewer permission. C – Collaborator permission. I – Inferred permission.cDocLin

I have entered the chat five different times and I have gotten NO WHERE.  Dropped chats, mis-information and NO solution.  I would love to just talk to someone on the phone that is NOT a bot or VA.  UGGGGHHH  

Prior to last week when we would open a pdf to e-sign, we could simply hover over an open line and the yellow entry box would appear in the perfect location. As if cached from a previous use of a similar invoice. Now we have to click location and manually adjust the text field to fit the entry line. Signature and Date are still working (sporadically) the way they did before. Since we are processing up to 40 documents a day this glitch has tripled our time spent on each document.  

I'm trying to setup salesforce to automatically populate the account AND the recipient with a Salesforce Person account. I can't seem to get the mapping correct. Can someone please help? Natalie

bonjour,malgré un abonnement payant souscrit le 05 septembre dernier, ma console administrateur indique que je bénéficie de la version gratuite, qui a par ailleurs expiré. impossible donc de contacter un "expert" adobe pour qu'il m'aide concernant la prise en main de certaines fonctionnalités.Parmi les fonctionnalités, je souhaite pouvoir ajouter le nom des destinataires, en plus de leurs mails, mais je n'y parviens pas. merci pour votre aide.

Hi,I'm fairly new to Adobe sign so bear with me. What I'd like to be able to do is upload a PDF file to my account via a HTML POST method and then email a link to this document to a particular user so they can sign the document. Is this possible? Thanks,Stuart

Hi all,  For months I have been trying to use the Acobrat Sign option by sending a contract to a client and myself. Each time I get the same error: An error has occured, please try again. Access token provided is invalid or has expired. I am opening the tool from Adobe Acrobat Pro DC from the laptop´s desktop.  Hope you can help!  Thanks! 

esignature document loads but pauses at 72% and does not complete so I can go to next screen to add fields.

When you use the 'company' field from the bulk upload spreadsheet - it gives the signer the ability to edit the field when signing - is there a way to make the fields such as title, company etc. uneditable by the signer? Thanks,Drew

We BNC POWER PROJECTS LTD., has been paid INR.9,570.98/- for the Acrobat Sign (Product No. 65268028) on dt. 23/09/2022 via our credit card. We purchased the product after a long discussion with your sales representative Mr. Ashwani Narwat (Inbound Sales Manager)  on number 18001025567 (Time: 03:00 pm as per IST).  The product purchased should have the function of DSC signature on multiple pages of a single PDF file at one time only, which was confirmed by your mentioned sales representative at the time of discussion. But as we are not getting the required functionality and also unable to use our paid product, we tried a lot to call back  (more than 25 times) on the same number but could not get any response. Which is very disappointing to us.  We request to take the matter on an urgent basis and provide us the product as per our requirement or refund our money paid for the same and close our product service which is

Hi team, can you help me to know how I can download the documents in bulk, by date. It is very complicated to download file by file. 

Hi, We want to launch Acrobat Sign mobile app (iOS / Android) from the link in email notification. For now, we just want to launch the App without deep linking. How can it be achieved?

Hi, I'm using the trail version of Adobe Sign. We have a requirement where signer/approver should be able to see history before sign or approve. When signer/approver opens the agreement in their windows browser, there is an option "View history" (just below the Delegation and Decline options) which downloads for them audit report. That is perfect. Attached picture of WindowsBrowser.png But when the agreement is opened from any mobile device (mobile browser), "View history" option does not show up. Shouldn't it be available in mobile browsers just like the windows browsers? The interface for windows and mobile browsers should provide the same user experience. Why it's not showing up in mobile? Attached picture of MobileBrowser.jpg Note: I have set the authorized access to audit report from the settings already. Because I want all users to download audit report from "View history" option.

adobe sign and send has been down for days , we run our bussiness from sign and send when will this be fixed. i also can get any signed contracts either because its down. 

Is there a way to send a lease agreement to tenant for signature, then have tenant attach a copy of a void check?

I haven't been able to use acrobat Sign on the new iPhone with IOS 16. I've been using Adobe sign on iOS 15 and I used to:1) generate a pdf using a document from photos and then2) editing the photo (cropping etc)3) adding signatories and cc's4) specifying fields for signature and text entry 5) and then sending it to the signatoriesNow with the upgraded iOS 16, it seems I'm stuck with just viewing it as if the Acrobat sign app is just an acrobat reader.  See screenshots of the Acrobat Sign home page. Weird. It's asking me to download the app when I'm already supposed to be in the SIGN app. 

I have a user who was CCed into lots of agreement - I am not sure if being CC is related to this issue. Some of those agreement apparently get stuck in the "In Progress" section.  For example one of them show it is "Waiting for signature" and "1 of 2 signed" in the list view.  However when you click in to see the detail, you will see Signed as the status   This agreement has been stuck in the In Progress view and despite already signed long time ago.

As a result of several tests I have over a ahundred unused agreemnts in the Adobe Acrobat online "Sign" thingy.It is impossible to delete them How please do I delete the agreements?1. It is my property. Adobe has no right to unallow me from deleting my own stuff2. I found https://helpx.adobe.com/sign/kb/to-delete-a-document-from-manage-Page.html, yet it is written so that it cannot be followed. First, no "Adobe Sign Privacy Admin" exists anywhere, second, there should be a link "go here and do that", and not a bunch of instructions that leave the user - who by the way pays almost one hundred dollars monthly for this software (adobe) confused.3. Please someone clearly explain how we can delete any agreement stored on the thing. It is not only my right to delete them, it is also the a and o of every good business to keep things tidy, and given the messy interface of adobe, it seems that is simply not possible. Thus, please, also improve the product.