Adobe Acrobat Sign

LOOKING FOR CONSTRUCTIVE FEEDBACK AND PRODUCT SUGGESTIONS FOR ISSUE(S) SUMMARIZED BELOW: I will prefice that I am by no stretch of the imagination, "technology/digitally" savvy.  But like many users of technology/software, my business reilies heavily on certain tools/software, one of those being a powerful PDF solution. Before going further, I want to make clear that like many others, my issue(s) with Adobe has nothing to do with the performance of their products compared to their competitors (for what it's intended to do, Adobe is superior to its competitors...IMO).  Rather, it centers around the confusing, convulated, and not straightforward way in which Adobe markets their products and specifically, the features/tools within each subscription level.  At this current stage, I will not go as far as saying Adobe is doing this with intent, but I must admit, I'm getting closer to that threshold BRIEF BACKGROUNDI own a small retail insurance agency.  Cur

Hello,I need to change the email address on my account.  When I changed it in my Adobe ID, then logged into Adobe sign, I got these 2 error messages (see 2 pictures below).  After about an hour, I change my email address back and it works again.  How can I change it?  (By the way, when I log in, click the question mark at the upper right and click 'Contact Support' (see picture), it asks me to login, which I do, then when I scroll down and click 'Start Now' under 'Contact Us' (see picture), it takes me to another page that asks me to Sign In, and I'm in an endless loop.  So I posted here.

Thanks

Hi, I am new to Adobe Sign and i am trying to put together a formula as follows: If client checks box, the fee is added to the total field.If client leaves box unchecked, the fee is not added to the total. Does anyone know of a formula that can achieve this? Thanks in adavance!   

We are developing a partner application for Adobe Acrobat Sign and have followed the OAuth 2.0 Authorization Code Flow specifiations here: https://secure.echosign.com/public/static/oauthDoc.jspSeveral members of our team have created accounts for testing.Some accounts are older accounts and are on the na3 shard.Other accounts are newer and are on the na4 shard. When a user in our application chooses to integrate with Acrobat Sign, we redirect them to the following URL:https://secure.echosign.com/public/oauth/v2?redirect_uri=https://<OUR_SERVERS>/oauth-code-flow/oauth-redirect&response_type=code&client_id=<OUR_CLIENT_ID>&state=<OUR_CSRF_TOKEN_THAT_IS_A_UUID>&scope=agreement_read:account+agreement_write:account+agreement_send:account+library_read:accountFor our test accounts that are on the na3 shard, we are getting an error access_denied, with an error_description: Scopes not enabled for this applicationHowever, it works fine (we get a code) f

Hi! We have an integration with Adobe Sign. Can we request an environment which is updated with the new release (before it is released publicly)? This way we could test our integration beforehand. I've looked around but can't seem to find anything related. Kind regards,Jan

HiI'm new to Adobe Sign.  Our users need to be notified if they have sent a document to an invalid email address.  Can I "switch-on" this functionality?  If yes, How do I do it?

Hi,We have issues with AdobeSign for Salesforce.The user has the necessary permission set assigned, has the Cancel button available.When selecting one agreement from the list of agreements (by checking the checkbox next to it) and click on Cancel, they receive the below error:Permission for bulk operation denied by your Salesforce System administrator.Can you please let me know what the reason could be?Thanks!

Hello,I'm using developer account. I have created a transient document using the API call and sent this agreement to get the signature. I want to track that agreement through get call. but got {    "code": "PERMISSION_DENIED",    "message": "The API caller does not have the permission to execute this operation"}

can I send a document for signing to five individuals at once, instead of one after the other?

Upon opening the adobe sign app on iPad im promted to login, login is sucessful however im redirected to the adobe acobat home page within the add not the adobe sign app, anyone elese have this issue?

I created a template and assigned all the text fields to "Anyone" for filling. I assigned 2 form fillers (user1, user2) while sending the template for signing. User1 filled the form and submitted. User2 was only able to Submit the form but cannot edit any any field. My expectation was User2 should have got the form for editing the values which was entered by User1 because both User1 and User2 roles I had assigned as Form Filler. Is this by design in Adobe Sign that if once the form is submitted by the first participant who is a form filler then even if next participants are form fillers they cannot enter/edit any fields?

I am trying to come up with a routing flow for a template that allows for more than one form filler to edit a field. We regularly have scenerios where an applicant will fill out an application incorrectly and we need to be able to correct it and send it back for signature. This is an example of the flow I attempted... Form Filler  applicant@email.com Form Filler  validator@email.comSigner  applicant@email.comSigner  approver@email.com The problem with this scenerio is once the applicant submits the form as a Form Filler the fields are not enabled for editing. So if corrections are needed we cant do that before asking for signature. Surely there is a way of doing that. I even tried setting conditions on the field to enable the field if Signature 1 is not signed. Doesnt work.We are using the Enterprise version of Adobe Sign.

So, it looks like Adobe "Improved" the layout of the Adobe Acrobat home page.   All I want to do is sent an agreement, using templates I have already created.  I select "request e-signature" > "e-sign templates" and then there are no templates at all.  Where did they go? What am I doing wrong?  I do this on a regular basis, so I am not new to this.  Why do you do this to me Adobe? 

Adobe signを管理者から送信することはでき、ステータスもプラグイン連携しているkintoneというサービス内で「依頼中:処理待ち」という受信者が署名できるステータスに変わります。しかし、受信者側のメールホルダーを探しても見つかりません。しかし、リマインドで再度署名依頼を送ると受信者にメールが届くという事象が定期的に発生しています。迷惑メール設定なども行っておらず、初回送信とリマインド送信では受信者側も送信者側も何も設定を変更しておりません。この場合に考えられる原因および対策はあるでしょうか？

Does anyone know how to create a calculation so that i could have a time in at 8:00am and a time out at 5:00pm with an hour lunch and it to come back calculated as 8 hours? I have been trying to creat a calcuation for so long so if anyone has done this before that would be great help!

Is it possible for a signer/approver to leave a comment when approving or signing a document/request? Currently, you must provide your "reason" only when declining a request. Thank you.

I am trying to fill in something about a pension i have and when i finish its tells me to sign and agree, but when i finish it keeps saying server error try again.

When requesting a signature, the first step is the Add Signers page.  Requesters add one or more Signer’s email addresses.  Is there a way to prepopulate the email address of the recipient email(s)?  Stated differently, is there is a tag or a way I can have my application add a signer’s email address before the pdf uploads to Adobe?  This way the requester does not have to enter the email address.  Same question for Subject & Message.  Can I add text that prepopulates this field? 

I am creating a Web Form with a template. The template does not have a signature or email form field at the end, but after creating the Web Form, there are extra signature and email fields (shown in picture below). Can someone help with why this is, and how to avoid it?

Hi, I'm creating a template that includes a chart where signers fill in what % they want of their money to go to their beneficiary. There are 5 rows for input, and thus, 5 boxes where a signer can fill in a percentage. I want to make sure that when they're done signing those 5 boxes equal 100(%) - is there a way to do that?

Hello all,Adobe Sign has randomly starting adding an extra signature bar to all of my documents. Specifically, this has happened when I am the prefiller and creatign a signature for someone else.  Upon doing some research, I found it may be because my created signature field is not requred. However, I checked and all my fields are required.  It keeps adding:Signature: Email: Company:  To the bottom of all things I create. Can someone please advise? Thank you. 

I am facing one challenge. Is there any way to show data dynamically in table format in Adobe templates.For example I have one Account object as a Parent and Contact is child. I want to show all the related contacts of the account inside adobe template how can I do that? Thank you,Nilesh

Wenn ich Dokumente mit Adobe Sign verschicke und jemand trägt die erforderlichen Daten ein, werden diese bei mir doppelt angedruckt. Warum? When I send documents with Adobe Sign and someone enters the required data, I print them twice. Why? 

A signer that had completed the agreement has been receiving reminders to sign, even though the document has been signed.  The text in their email reads: XXX has requested that this reminder be sent after you have already signed this document.Click here to view this document online in your Adobe Acrobat Sign account. I can't figure out why this would send, and why it's not available in activity? Also can't seem to delete the agreement?