Adobe Acrobat Sign

I have several different templates that are used to create agreement forms. When they're returned I use an API call to the Widget ID to extract the form data. Unfortunately when there is an agreement returned for a template that already has an agreement returned Adobe Sign groups them together. Even though they'll have separate agreement IDs when I go to extract the information with my Widget ID it gets the very first agreement, whereas I need the last (most current). I'm asking my support team to set it up so that the forms are separated but is there a way I can 1) get multiple Widget IDs and 2) tell which one is the most recent one?

Hi,I'm using POST /agreements method to send documents for signing.I noticed that signature block is added automatically at the end of the document with both sign and email fields. I'm wondering is it possible to add fields like company or role or athever to the signature block?I haven't find the parameters to provide that informationMany ThanksMariano 

When using DocumentCloud with Adobe Sign, our account keeps getting timeout and will be stuck on Loading Adobe Sign if there is no activity after 5 minutes.  We timed it multiple times and 5 minutes seem to be when it gets stuck.  We can refresh it to get it back, but all the work that has been done up to that point is lost.  This happens on all browsers Internet Edge, Firefox and Chrome and tested it on multiple computers in different locations.  It only happens with one account.  Contacted support and haven't heard from them after  they said they were going to look into it.  Does anyone have any ideas what can be done? Thanks.

We are sending multiple documents for signature and if one is canceled it cancels all other documents. Is there a way to just cancel one and sign the others?Also, if they cancel one and decide they want it signed, it would be nice to be able to undo a canceled document so that we dont have to start all over with the multiple documents.Is it best to just send one at a time instead of bulk?

Hello there Just a couple of days ago, I noticed that the headers of  DOCX files that we have used for ages, suddenly do not get their headers (titles) properly converted into bookmarks in PDF. The number of bookmarks seems correct. But only the first couple are labeled and linked corretly, then the last correct one just gets repeated (label and link incorrect). This is even the case with the DOCX'es we justed some years ago. And the problem is consistent for all DOCx'es.  So far only on my machine. (I did an 'repair installation' already) thx for any infoHerwin

Is it possible just to send a link to my template via mass email?

Our insitition is underway on migrating over to Adobe Sign from DocuSign.  We did not opt-in for a sandbox environment and instead went with creating a developer account for our Admins to begin testing integrations and recently discovered the limited number of users that can be within one developer account environment.  I was hoping someone may have figured out how to address the limit of users that can access a developers account.  I would like to invite my template creator/web form creators within my enterprise to have access to a developer's account that I manage.  Possibly create multiple developer accounts with different email accounts. 

Please help with this ASAP. I understand this feature used to be available in Enterprise edition.   I have a PDF document. It is a booking form. I have inserted URL links into the PDF taking people to privacy policy and a payment link page. When I upload the document to Adobe Sign and take it through the process to be ready for signature the document looses the clickable link. The text remains but the link itself is no longer recognised and Adobe Sign only directs the user to the signature fields.   How can I solve this issue where I would like the customers to be able to click on a link within the Adobe Sign document before they sign.   Please let me know ASAP and I will be very grateful.   Thank you, David   Moving from Using the Community (which is about the forums) to the correct forum... ModTo ask in the forum for your program please start at https://community.adobe.com/

I want to make the Adobe Sign embeded with our application。Application scenario1. Select a file that is saved in the S3 from our app2. Click the [Adobe Sign] button 3. Open the  [Adobe Sign] login page4. The following page is opened , the selected file has been displayed in the files area   Question:I have tried to use the transientDocuments API to do that， but failed。Could you please tell me how to do?  All the files that to be signedWhe

Hello, I am trying to use the Adobe Sign Extention with Zoho CRM. I have signed up for the Adobe Sign Enterprise Trial account, and have attempted to sign into the extension but received an error "Unable to authenticate because the client configuration is Invalid: Invalid_Request". I have verified that using other browsers, or using incognito mode does not resolve the issue. I have also verified that my credentials are correct. Please advise on how to resolve this issue.

I am successfully able to send an externalId as both an agreement level and documentCreationInfo level value. However, I cannot successfully query by either value using (for example) either:https://api.na2.echosign.com/api/rest/v5/agreements?externalId="CPQ-Agreement-GUID-DocumentLevel"norhttps://api.na2.echosign.com/api/rest/v5/agreements?externalId=CPQ-Agreement-GUID-DocumentLevelAlso, it appears that both externalId and callbackUrl are not visible via the API. Is there a way to force these values to be returned?

I keep receiving (sometimes upto 5 a day) the below email from echosign@echosign.com. I upgraded to the paid plan a month ago. I don't know why these started last week. I cannot unsubcribe from them! Screenshot attached. Thank you for your interest in signing up for an Adobe Sign trial account. We have identified that you already have an active account with Adobe Sign and therefore you are not eligible to sign up for the trial.Adobe Sign is the fastest and easiest way to get all your documents signed, tracked and filed.Get started now to experience how Adobe Sign can help you accelerate your business. Sign into your Adobe Sign account.Read our FAQ Any help would be greatly apprciated. 

My adobe sign app "Save" button is always disabled when trying to add to TEAMS channel tab. Any solution?

When we send out efile authorizations to our clients directly, they come back with the clients name (from their email address and our form name, which is ideal. However, we have a New Client Questionnaire on our webpage and when prospective clients fill that out, the Document Title just has the account holders email address in it, which is not helpful. How can I change this?

Hello, we keep having this formatting issue when uploading a word document into adobe sign where part of the content will produce an error message. (see footer) The only way we have been able to get around it, has been duplicating the file in a Word document.   Does anyone know how to solve/avoid this issue?  

I am routing some documents through Adobe Sign. I am unable to sign them in Adobe Sign, though - the signature field is greyed out and tells me "Sign with Acrobat", and it walks me through the workflow of doing so. The problem with this workflow is that all of the Form Fields get locked down as soon as I proceed with the Sign with Acrobat workflow - I do not want this, as I need to allow edits to certain form fields after I sign the document. Other documents that I receive for signature allow me to sign directly in Adobe Sign, so I am curious why this workflow is different? Is there any way to change this behavior? Ultimately, my goal is for the Form Fields to not be locked after my signature. Thanks,I. Kinal

Issue: the URL parameters from the webform embed code do not auto-fill on the first load of the form immediately following KBA auth. They only auto-fill after KBA auth AND a subsequent page reload. This makes URL parameter fields unreliable, and the form can't be finished if those fields are set as required AND read-only (for use in webhooks), meaning they rely on that value to auto-fill from the embed code.Affects: KBA webforms with URL parametersDoes not affect: simple email auth webformsSteps to reproduce:Create a webform that uses KBA auth.Add one custom field (e.g.: 'CustomField') that accepts a URL parameter and is read-only and required.Copy the the webform embed URL.Create a webpage and paste the embed code.Prepend some value for 'CustomField' to the embed code src attribute, e.g.:<iframe src="https://your-client-name.na4.documents.adobe.com/public/esignWidget?wid=your-wid-value*&hosted=false#CustomField=My custom field value" width="100%" height="100%" frameborder=

i have Adobe Acrobat Pro DC plan, but cant figure out how to create a webform.Please assist its very frustrating trying to follow your tutorials but they seem to be outdated. Thank youYael

Hi! I have a question about the limit of the pageSize on the Adobe Sign API in the getAgreements HTTP request , how much is it? REST API — Document e-signature Software — Adobe Sign

My company has three Adobe Pro DC web accounts. On two of the accounts the "request signature" option is suddenly no longer available.  We haven't changed anything in the preferences so are unsure why this would drop off. All three accounts have the same Adobe Pro DC with edocs sign account subscription.   

I have a template with few form fields. I want to send document to sign using this document. with prefill values which I send with my API call but I could not found  a way to send form field details with key/value pair. Also I have 3 signature fields on the template, one of them is conditional but when i added the third recipient, it created a new placeholder on the form for it.

Hi there,I have set up a flow in power automate that when a file is put into a folder it sends it off to Power Automate and notifies the participant.The problem is I set up the connection with my Sign account details so every request comes from me, but there are 6 people who will be putting documents into this folder at any point in time as it is for purchasing approvals.Does anyone know how I can change this behaviour?Thanks

When I finish signing a contract in Adobe Sign, it returns me to the first signature field, change the label from yellow to orange, and it tells me that the field needs to be signed, when I have already signed it before, I re-sign all the fields, now they have the orange label, and when I have signed the last field, it returns to the first and asks me for the signature again,So he continually gets into a loop and I never finish signing the contract.

When I finish signing a contract in Adobe Sign, it returns me to the first signature field, change the label from yellow to orange, and it tells me that the field needs to be signed, when I have already signed it before, I re-sign all the fields, now they have the orange label, and when I have signed the last field, it returns to the first and asks me for the signature again,So he continually gets into a loop and I never finish signing the contract.

kisi vi  docoment ka verry fi signature problem.