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Hello, I hope you are doing well! Let me tell you what's the issue and then all the steps I've been doing to get there.Using Adobe Sign V6 SDK and when trying to call the updateFormFields() method (PUT /agreements/{agreementId}/formFields) the result is not the expected one, and by that I mean the location of the form fields is always set by default to the last page of the document. The whole story :At the company I'm working at, we're generating some documents using adobe sign and our clients need to sign those documents. Because we generate different documents we want to have a signature block on different pages.So far these are the steps made to generate a document.1. Upload the document and then obatain its ID calling the createTransientDocument() method - POST /transientDocument2. Init a new AgreementCreationInfo object, set different data to it(the participants, state, signature type, etc.) and then call the createAgreement() method - POST /agreements3. Init a new
Hi there! here is what I am facing, I basically would describe myself a a guy who knows a "bit" about Adobe Sign services, I used to build apps using old intergration keys, now I only use oauth with tokens, pretty much no serious issues,but! I am building an app which requires the following,I need to be able to give clients oauth authorization link (based on my app client id and client secret)so they can authorize themselves with their own Adobe Sign accounts - so in the end my application can catch access and refresh token for each client account - that bit works fine, but I have no idea how to get client Adobe Sign email account - login basically, image I can get 10 different tokens in database, each for different account, but there is not way to idenfity them, so for example if I need to send a document to one of the clients I don't know which token to use hope I make some sense
Hi, I would like to add a user to my Adobe Sign account. I would like that user to be able to do ONE THING: send documents to collect signatures from external recipients. I want to prohibit the following actions in their Adobe Sign account: - View completed documents- Print completed documents- Share documents- Export PDF- Export CSV I want the user (employee) to be able to send out documents to collect signatures on behalf of the company, but I do not want the employee to have access to the sensitive data that the client provides on the document.
Hi, I see that the API allows you to add form fields to a transient document that you've uploaded. My question is -- if I have a PDF with fillable form fields and I send that out to be filled in and signed, do I have to use the API to re-establish the form fields, or does Adobe Sign recognize the fields and pass them through? For example, if I have a form with a set of radio buttons and I upload it as my transient document, will those radio buttons automatically appear and be functional to the recipients, or do I have to use the API to add the radio button functionality back in? Thanks.
I want to disable the function of automatically sending the completed PDF's to all participants for security reasons. Is this possilble?https://feedback.photoshop.com/photoshop_family
I've been using Adobe sign on my laptop without any issue and also on my iphone. Today I downloaded the app for my iPad. After getting stuck in several sign and loops, when the app finally opens it looks like the web browser. It does not look like my phone app. Or functionality within the iPad app is not working. I click on any kind of function and it freezes. The button to get requested has in the lower corner get up. No matter what I click on it nothing happens. Anyone else having this issue?
echo sign applicationmultiple people unable to sign the same documentno error messagethere doesn't seem to be a KB for this particular problem, and It's too inconsistent for me to replicate it.
We are using adobe sign to send an agreement pdf with esign space of two parties. When sending agreement one to another party it requires login with adobe. It redirects to adobe login screen and need to login every time to send an agreement.Is there any way to login without redirect to adobe login screen? We creating such a system where a single adobe account can be used to share agreement for/from each of our site users without their individual adobe account. We are using angular as the front end and Asp.net as the backend. Please provide such a solution if exist. Thanks.
Hi all,i need to mega send one documents to 50 employees and have the manager sign off the document after the employees sign. I know the steps to megasend document but how do i assign manager as the signatory? is it possible to assign the manager to sign off when sending documents via mega sign? Please advise. Thanks a lot!
We are currently exploring the web forms features of Adobe Sign.In our context, we might just require 1 back office licenses to create and maintain the Adobe Sign Web Forms. Then we will provide the web links to our in-store personnel to allow the consumers to sign on these forms. (Estimated 500 forms will be signed per month)Can we use ‘Adobe Sign Small Business’ plan ? would that be able to solve our business case?
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Can a person who has received an Adobe Sign document, cross off something on the document that they don't agree with and then Sign the document and then send it back to me?
Hi All, For one of our subsidiaries in Israel we have a requirement to digitally sign a customer invoice document that is coming from our Workday Financials system. Based on the available documentation (https://helpx.adobe.com/sign/using/workday-trial-installation-guide.html) i was able to connect our system with Adobe Sign.The results look quite promising so far as I'm able to e-sign the invoice documents already via Workday and AdobeSign. One question that i have is on the certificate after i download the signed PDF document and open it in Acrobat (see screenshot below). Currently in the certificate it says 'Certified by Adobe Sign, a Document Cloud Solution'. My question is whether it's possible to have the wording changed into 'Signed by <user name>'? I've seen this in another document signed via a different application (see below) where the wording is 'Signed by <user name> '. I'm trying to replicate the same when signing via Workday, because t
I am having issues digitally signing an agreement for signature. I have updated my computer with Adobe Acrobat DC and restarted my computer. However, whenever i get an email to sign a doc, i open it and then the system requests that i download Adobe Acrobat or download to sign. When i select download to sign, it opens up the document, but doesn't designate where to sign, and if i manually add my digital signature, it doesn't send an email confirming that i have signed. Also, when send an agreement out for signature, the signee is not able to sign. They get a message to download the document and the process stops there. Please help--very frustrating!
Hello, I have been tackeling a problem where Adobe Reader keeps wanting me to type my full address over and over in a document. How can this be resolved? I have done everything I can think of like opening different broswers and such.
I am not sure why all of my completed signed documents are not showing up in the Completed area of the Management Tracker?
i have indian business trial account i didn't create application for v6 version api for aggrement for token please help me
I created a template wherein Participant 1 to 3 would sign the document, and this would further send this document to Participants 4 to 6 who are same as first 3.However once the 3rd participant signs the document, the option for signing is not available for Participant 4.Any reason?
When using my Motorola g7 it says out of memory. Any help would be greatly appreciated.
As per the Migration Guide there is a way to have a Single Admin Authentication. When you click the link to view more details it takes you to Using OAuth to Access Adobe Sign APIs where there is no information about Single Admin Authentication. Does anyone have experience with this?
I have a document that I want to send out to 8 different people and all need to sign in the same signature field. If I assign that field to be signed by Everyone, will I get back 8 separate documents? 1 for each person the form is emailed to? Thanks!
Hi it is possible for one person to be the Group administrator of more than one group without being an account administrator? Thanks
Hello, I have been looking through the support community but I haven't been able to find any answers regarding my question. To explain the situation:We just purchased a signature for one of our users in the company and for some reason, when we send it out to someone (outside or inside the company), Adobe detects the certificate as INVALID and it needs to be validated by the receiver. When we send another document with the same signature, it is automatically VALID since it's been validated by the user once (from my understanding). If the certificate is part of the AATL, isn't it supposed to be automatically validated without any further user interaction ? It's just also scary that the term INVALID comes up when someone receives a certificate, when we know that the cert has been issued by Sectigo and is part of the trust list. Please correct me if there's something I don't understand here. Thanks!
I cannot apply my signature to a doc; but can can with other docs. I get the error message, "The operation failed because Adobe Acrobat encountered an unknown error."I'm on latest Reader version, and on MacOS 10.15.7.Please advise. Thanks.
Hello,Adobe Sign is not recognize par the European Electronic identification and trust services !Do you confirm ?many ThanksFrancois Almaleh (France)
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