Adobe Acrobat Sign

Tengo la herramienta de sign y cuando vou a adicionar otras personas par que firmen un documento me sale un error que dice que no estoy autorizado para este proceso y que me debo comunicar con el centro de ayuda. llevo mas de 5 horas llamando y escribiendo por el chat y nadie contesta.

My Adobe Sign Tool is missing from my desktop app. My coworker has it but I do not and we have the same version of Adobe. I have "Fill and Sign" but not "Adobe Sign" (circled in attached image). Please help.  

Our Signers/Approvers clicking on the hyperlink in their emails to fill/sign the Agreement, but the link is not working, It (the link) is not directed to the browser to fill and sign the Form. They are using Outlook.If anyone experiencing the same kind of problem or having any work around, please let us know.Thank you.

How do I create a form where a future date is automatically populated (excluding weekends and bank holidays) based on the number of days in another field?  For example:  Due date is 2 September 2020 where number of working days is 10 (from today as bank holiday is 31 August).  Thanks 

I have been having ongoing issues with my Adobe Sign product. In 8 ouf 10 attempts - having completed a document ready to send for signature, it refuses to send and finally times out. This has been going on for months. I can take up to 5 or 6 attempts before it will actually send. Each time I have to rewrite the email and reset all the fields and signature panel - NOT HAPPY JAN! I use a Mac (OS Calatina) and have tried using both Chrome and Firefox but have the same problem no matter which browser I use.I've tried removing all my extensions but this does not help.Does anyone knpw why this is happening, and how I can fix it? I will have to find another e-sign solution if I can't resolve this issue.Please help me!!!

Hi All, I am having trouble updating the name on the profile (edit profile doesn't seem to work) and I have tried to update the name on Adobe public profile too.  Can anyone please help. Thank you

Hello and thank you in advance for your assistance!  I have created several web forms and I receive automatic notifications when the forms have been signed and submitted. I also need an admin assistant (who is listed as a user in my group) to receive these same automatic notifications. However, I cannot determine how to configure this. My current workaround is to manually share each individual document when I receive it, but this is not a sustainable long-term solution.  Any instructions on how to automatically notify multiple group members when a web form is submitted - as opposed to only the original author of the web form?   

I'm trying to send out a form for 3 signatures. Every field is editable by anyone, but I only want the signature fields to be editable for my 3 signees. How do I prevent them from changing the other fields without manually having to go to each field and change it to me only?  

I run a business with using Adobe Sign daily...for the past 3 weeks I have been struggling with this opening, working, functioning properly.  I have tried Internet Explorer, Edge and Chrome.  I have cleared cookies/cache...and had IT look at my computer, just to make sure it was not my compter.  I called into ADOBE and she told me the only way to get assistance is through here...ugh.  I honestly need this up and running now!  I pay for this service and truly use it daily.  Please, please, please find what is going on with this product and let us all know how it will be resolved.  Thank you!

Hi everyone,Does anyone know how to stop the 'Make it your own' pop up at the bottom of the page from constantly popping up?I've enabled all and confirmed my settings, but it is relentless 🙂Any advice is appreciated, thanksSimon

I have paid to upgrade my Adobe Sign account to a paid small business one about a week ago.  Then my clients started saying the links are not working and when we checked the account it still says you are on a free account and need to pay.  I have the paid account details in my subscriptions.  I have tried contacting support and the only way is via the online chat.  They have just passed me from one person to another and finally they said there is no direct contact for Adobe Sign support.  They have not given me an email for logging my support query.  I have paid for a service and its not even applied to my account and we run a professional service that relies on the signature capabilities.  Does anyone have any idea how to get my account sorted so we can use what we have paid for.  The support has been very poor and I am reconsidering going back to Docusign.

I have a purchase order form with a calculation of the total price. I've made text boxes for the price of each product (formatted as number with currency prefix) and one text box (same format) with a very easy calculation for price*units (as in dropdown). It works like a charm and looks pretty good with the format (see attachment 1) in Acrobat Pro, but when I go to Adobe Sign and try to send the file, all format is cleared and the calculation doesn't work. What can I do?   Thanks for your help!   /Medea

Hi,I've just moved from the old EchoSign free service (limited to 5 documents a month) to the Adobe Send For Service as I exceeded my previous free limit. This is around £20 a year and appears to be the exact same service. However, despite using the same email address during the transfer, I now cannot see any of my historical documents, and I have no idea what has happened to recent documents that are still waiting to be signed. Does anyone know how to get to this information?On a related point, the account information is really awful. I still can't see any information about my current package, and when I click the upgrade link it shows a set of services that have no relation to what I've just signed up for, and all say phone for more information: Adobe Document Cloud | For enterpriseAnd the support is awful. It took me about twenty minutes of navigating the support feature to get to the chat option (rather than being constantly pushed to the forums), there is no way to email, and I've

I have several signed files in my Adobe EchoSign account.  A couple days ago, I was instructed to update my billing for the Adobe Document Cloud account.  Now I only see the .pdfs I sent out for signature from the past few days.   Where are the files I had signed and awaiting signatures from the past year?

Struggling to find any updates into whether I can sign PDFs with CAC on a Chromebook. Is there still no way to do this? 

I cannot sign in to my ADOBE app on either of my iphones as a pop-up appears asking me to confirm sign-un account. When I try to sign in, it gives me a weird email = my regular email with the word "old" added after the .com.WHen I try to sign in, the system blocks me by asking to VERIFY YOUR IDENTITY.It asks:"enter the code we just sent to (my email address).old.And of course, I cannot receive the code as my email address is .com and NOT .com.old. Apparently, ADOBE created that weird email .What can i do?   

Does anyone how I can get the software? I see the instruction on Adobe Sign for ServiceNow - Installation and Configuration Guide but do know where to get the software.

I set up Adobe Sign for SharePoint about a year ago. Back around March time the app stopped sending docs to SharePoint. Upon investigation it had lost the connection bteween SharePoint and Adobe Sign. I set it up again and it now works. But why did the connection break and will it keep happening?  

Can someone please explain to me why, despite clicking on "Daily until completed" does it only send out the reminder ONCE?????So, instead of gaily expecting DocuSign to send out Daily, I have to keep checking and sending out fresh reminders.Since the "customer" can cancel out at any time their end, it is somewhat time consuming and annoying - ANSWERS PLEASE!!!!!

I made my signature and I was informed that I could use for 7 days without payment. On the sixth day I asked for cancellation and I was charged in R$ 60,00 (sessenta reais). Please I need the money back. Please let me know when I will receive the money back? Ivanéia

Hi, I recently changed our email address and i can no longer log in at all even when i use the instrcutions it asks me to that come thorugh on email.

I got the final signed document. but signatures are not showing. i cant post document here because its important. anyone from support where i can email the document for checking? it all shows in the audit trail they all signed.

I am trying to work out how to turn off autofill in Adobe Sign for signers when preparing a document. Can this be done? We have disabled autofill in Chorme and Outlook, but neither setting has filtered through to Adobe. Has anyone else tried and succeeded in disabling this?

Dear Adobe Sign, Feature 1. Could you add an option to punch-in document's TransactionID below signer's signature and date, so that people who get only the printed version can validate the signature with punched-in TransactionID (on a no-account-required Signature Validation page)?Feature 2. Also, currently, when i click on a "Validate All Signatures" link in a signed pdf it sends me to a page that just says is the TransactionID valid or not, but does not confirm signer's identity with his/her e-mail or in any other way. Could some non-repudiation feature like that be added?

As a result of COVID-19, we have been building web forms for others on our campus. We have found that as the web form creator, we receive email notification. We can control this piece by creating a rule in our email box that sends these to a seperate folder. BUT, what we are finding is that students are emailing us directly and not the deparment (which has been cc'd).  I read there is a way to supress notifications a web form creator received, but haven't found where in the set up. Any assistance would be appreciated. Thanks!