Adobe Acrobat Sign

Hi Team I hope you are all safe and well. Due to C-19 we need to send an amendment to working hours to our internal colleagues. I want the First Name and the Email address of each person to be merged into my letter when it sends. However it is coming out as requesting them to fill in their own name and address! I have tried : _es_signer_fullname, _es_signer_firstname, First Name (my own custom field of {{firstname}}) but nothing has worked so far. Please ad

Hello I have a query, an Adobe Sign was purchased for transactions (1000), this means that I only have one user to manage this account? If I want to add more users, it sends me to the VIP Console, but here I only have a quota of one user, if I add more, it tells me that I exceeded the quota. I do not know if it works the same as Connect, that I must buy several named users to be able to manage or perhaps we did something wrong with this purchase. Anyone know that I may be doing wrong, in the purchase or in the administration. Cheers,

I'd like to prepare a fillable form that will be available from our web or intranet.  It needs to be signed once compleated, but I don't know who will be filling it out.  it could potentially be thousands of people.  Ideally the workflow would be.  1. download PDF from us2. fill out PDF3. e-Sign PDF4. send it back to us is this even possible with Adobe Sign?

Hi: I am using the Small Business Version of Sign and have created a template.  I go throught the steps to send it and it says it's sent but nothing shows up in the manage window ie: it says no documents were sent..What do I do??  

I would like to ask your guidance in building a report that shows the email status: Views , Signed, Not opened, Not delivered. Is it possible somehow to extract information about one attached document sent to multiply email addresses? For example:The Letter 02.03 was sent to 20 adresses, 1 email - Viewd2 email - Not delivered3 email - Sighnedetc.I would greatly apreciate your help. 

I create workflows for my company.  To keep down the number of workflows, I have designed them with the facility so that users can choose the documents they need for their particular purpose, while keeping them still mandatory.  This worked well until very recently.  Now when using these workflows Adobe Sign offers a default which the user has to 'delete' before choosing the correct one, but the offering of default does not seem to be logical.  ie. for contracts for 1, 2, 3, 4, 5 or 6 signatories, the default is 4.  What has changed and is there a fix for this?

Hello!  I am new to Adobe Sign -  I need some help in getting the routing of signatories to be "Parallel" and NOT "sequential"?  The Adobe training video provides two methods - but neither of them works!! Agh! Please help!

I have a form - set fields to pre-fill by the author.  I want different staff members to be able to fill this form and click send without having to choose signers.  They will always be the same signers, just the information on the forms will be changed - likely 5-10 forms a day.  How can I set this up to make it the simplest flow for employees filling them out?

Dear Adobe, Could you please confirm whether Adobe Digital signature is an accredited authentication service provider in South Africa, under the requirements of the Electronic Communications Act of 2002 to provide advanced electronic signature (AeSign) solutions. Thank youMieke Immelman

Hello, I just got off a chat and 2 phone calls with Adobe and have to say this is one of the most miserable free-trials activations I've ever experienced.Starting the Adobe Sign 90-day free trial for small business was a breeze.  I registered my account and can access the Adobe Sign web portal.  However, I don't have the option to add an additional 8 users to my organization as the free trial indicated. Nobody I spoke with in the online chat or on the telephone had any idea and said to post here.I'm simply trying to add additional users to our 90-day free trial for small business.

I have installed Adobe Sign (Trial version) on my company Sharepoint development environment. However, every time I try to utilize the “Send for Signature” function or try to create a template using the “Library Template” function within Sharepoint, I get an error like the image shown below. I have followed the instructions for installing this provided here explicitly: https://helpx.adobe.com/sign/help/adobesign_sharepoint_ol_install.htmlMy pre-sales guy told me to go to support. I went to support and they told me this: As you are currently evaluating Adobe Sign as a trial user. We would recommend you to try the Adobe Sign forums and communities for any assistance related to your Adobe Sign trial account.This is not very helpful in any way. I need to do a demo of this software for my boss and now my trial only has 8 days left on it.

Hi All,I'm also curious to know the difference between Adobe Sign and the free option in Adobe Reader to apply digital ID (certificates) in the light of 21 CFR part 11 compliance. Does the latter option allow for 21 cfr part 11 compliance? I'm really struggling with this. Most of the information I find linked to this is for AdobeSign.Many thanks in advance,Bert

Hi all, I am fairly new to Adobe DC as a school business manager trying to run operations remotely. I need a quick way of sending different finance documents to be annotated and signed.  Normally we would print off an invoice, stamp it with specific text/fields to complete (Cost centre, "I confirm receipt of good and services", Signature) plus they could add any comments. This would go internally to staff then returned for payment. I would like to replicate this by email.  I have tried the fill and sign function which is good for collecting signatures, and I can drag comments boxes but I can't see where to write instructions. It's quite long-winded each time. We will be sending multiple documents for authorisation per day and ideally I would just like to overlay a small form, I just can't work out how.  Maybe there is a better way? Many thanks

Hi,  I am just now testing the adobe sign service and am looking for how I can have a document signed by just one person, but then many. We have more than 500 staff members and each of them has to sign our new Code of Conduct digitally. So this is not a contract where two parties sign but a document that is signed by only one person each time. In the application I see that I can do that but not in a bulk, I have to make up a new document for each email address (signee). Is there a way how I can automate this to more email addresses with each of them being a single signee to their very own document (without another party signing as well)? Thanks for your help! 

I want to sign a document in Adobe Acrobat Pro.I have updated my password on the Adobe website. The password IS associated with the email I used to set up this digital signature and now when I try to insert a digital signature the program says says I have an Incorrect password. Help.

On hold with support but there is not phone support option I guess for Adobe Sign. Hopefully they can shed some light on this service outage. Much needed service during these times or social distancing!!

Hi,Adobe Sign newbie -- as in "bought it yesterday."  And of course, my first assignment is complicated, at least for me.My task is to create roughly 150 Salary worksheets that are used to set salaries for the next fiscal year. Typically they are created by the finance department via a mail merge in Word, then distributed via email to supervisors who get them signed during in-person meetings. This year, it has to be done virtually.My question -- Is it better to create the individual worksheets in Word as always, then upload them to Adobe Sign - or can the actual merge be done in Sign? The supervisors will not have a Sign account, so we need to configure each document to go to the proper supervisor and the proper staff member, with both needing to sign and then return them to our Finance department for approval.Good heavens, I hope that question makes sense! I'm overwhelmed right now and hoping someone can save me some time -- since they want this done in 2 days. 🙂thanks.

I just received this text message:( 1 of 2) S:[WARNING: MESSAGE ENCRYPTED][WARNING: MESSAGE ENCRYPTED]CSA_RIC_860502514_36634854_955760321A_English.pdf has been Signed and Filed M: Empty. Does  anyone have any idea what this is, or why I've received it? I haven't sent any pdfs to be signed, so this is unwarranted and it has definitely confused me. Please help?

I have saved an image of my actual signature.  I have created a "digital signature" in adobe that I can drag and drop.  I have also created a "digital ID" that I can select a signature field and use my password to complete.  When using the digital ID it has its own form of my signature and can add date and time, etc.  I am wanting the digital ID to use the image of my actual signature instead of the format I have seen it use. Is this possible?

Hello, I am looking for the validation package that is supppose to come with Adobe sign in order to validate it for Pharma usage. Anyone had the chance to aquire that documentation package? Thank you  

I use Adobe Acrobat DC from my creative cloud account documents out for esign.As from yesterday the signature request email that I send round my work place (workplace using Microsoft outlook) no longer receive a link to the document to sign.  I have now tried to send the esign document to my personal gmail account and it works fine.  Our IT dept have looked into all of this and are absolutely baffled by it.  So am I.I have attached and image of the esign that is sent to my work.  Note that the blue blutton to click on is missing.Help on this would be much appreciated as my sign documents are really stacking up.!! 

Every time I digitally sign the document and press submit, I keep getting sent back to the signature (with red line underneath it), so I assume there is an error. I keep resigning and still won't submit but doesn't say what the error is? Any suggestions? Thanks in advance

I get a "Could not Send" Error when I have specified an email recipient and get to 60% when I am preparing to specify where to sign. The PDF is only 2.0MB, so I don't understand why I am having this problem.Any suggestions?

After completing my form on my desktop. I press "Done", then an error message appears: IVALID_ACCESS_TOKEN.  What does that mean and can I save my 5 page document?  Please help?

I need to send secured documents to parents to sign and I don't know how to do that. I sent out a document to sign, and the parent received a link to click to sign the document. The problem was that if someone opens that person's email and click on that link, they would have access to her private information. How do I prevent something like that from happening? I tried to put a view password but I could not have the document e-signed afterward. Help!