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I am testing the sending of an agreement with a PDF from a public URL and can't seem to get it right. The agreement does show up in the Adobe Sign dashboard but without the PDF and anyway the API responds with a 400.This is the data I am trying to use;{"documentCreationInfo": {"fileInfos": [{"documentURL": {"mimeType": "application/PDF","name": "sample.pdf","url": "http://www.africau.edu/images/default/sample.pdf"}}],"name": "Document","signatureType": "ESIGN","daysUntilSigningDeadline": 1,"recipientSetInfos": [{"recipientSetMemberInfos": [{"email": "user@user.net","securityOption": [{"authenticationMethod": "NONE"}]}],"recipientSetRole": "SIGNER","recipientSetName": "anze kopitar","signingOrder": 1,"callbackInfo": "https://dev.brokerandmore.com/docevent","signatureFlow": "SENDER_SIGNATURE_NOT_REQUIRED"}]}}And response:{ "code": "BAD_REQUEST", "message": "apiActionId=CBJCHBCAABAAsMqCjhxQyI2GMRB6eiXxCFW7D4U43L7y" }I am using Enterprise trial edition while testing.
Can I use D-Trust signature from sign-me (download to iPhone) in Adobe Sign for a certificate-based signature? If yes how?[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from generic Cloud/Setup forum to the specific Program forum... Mod]
Can I use the trusted signature certificate from sign-me (download to iPhone) in Adobe Sign for a certificate-based signature? If yes how?
The last few weeks I have been getting the following error message on a regular basis:We were unable to create your agreement due to a timeout.This may only be a temporary problem. However, if you have tried more than once to create this agreement with the same document, please visit our online support system.I'll go into the system, get the library documents all ready to send out for signature, hit the button to move to the next screen to 'send' and be prompted to log back in and start all over. Then I get the error message above in an email from the Adobe system.Is there a setting somewhere that needs to be adjusted that will prevent this from happening?Thanks!
I converted a document now it is blankthanks
Is Adobe Sign PCI Compliant for collection of credit card information?
I am trying to use the "if" statement in a calculated field. I know if i do something like this: if(field_1 = "test", "field_1 says test", "field_1 does not say test"), it will work if field_1 is a text field and says "test". However, I am trying to use a signature field in the if statement but cannot figure out how to check if it is signed or not. I've tried doing things like if(signature != "", "signed!", "unsigned") but it does not work. So how can i check if a signature field is signed?
I am trying to send an agreement but i am facing the below issue in Salesforce.This issue is coming when i m populating the recipients.I want to auto send the agreement through auto population from the user fields on the record.
I was able to login using my credentials for Adobe eDocs but when I got to "for signature" and select "adobe sign manage" it takes forever to load. I'm trying to find a document I sent out for signature if it has been signed or not.
Hello,I followed the instructions to integrate Adobe Sign + SharePoint online per this link: Adobe Sign for SharePoint Online - Installation GuideI can confirm that I'm a member of the 'Owners' group and the 'Members' group, with Full Control and Edit -level permissions, respectively. Moreover, I'm a Global Admin on my Microsoft Tenant Account - I shouldn't have any permissions issues. However, upon logging into Adobe Sign from my SharePoint site collection, I receive the following error:You do not have required permission to use Adobe Sign. You must be a member of one or more SharePoint groups. Please refer to the requirements section in the online Installation guide for more information and contact your SharePoint administrator.If that doesn't help, contact your support team and include these technical details : Correlation ID [details removed by moderator]Request ID : [details removed by moderator]Date and Time : Thu, 02 Aug 2018 14:18:08 GMTApplication : Adobe Sign for SharePoint
I have a signed contract with an artist. We would like to add an amendments page, since the final receiving dates and some of the artwork has changed. How can we add an amendments page to the end of a signed document? I am using the individual plan in adobe sign.Thanks for any help.
Once the user Signs the PDF, it should not navigate to next page or not show the “Download a Copy” option. It is possible to customize the page workflow?
I may be interested in using EchoSign, but how does one actually create the Physical Signature? I see in the videos you type name of keyboard and it come out looking hand written. Do I have to submitt a hand written form of my handwriting with all the upper and lower case letters and numbers and and symbols?
Hi There,I am working on a project which requires Adobe E-Sign Service. My solution is using the Text Tag to specify the signature spot in my application. Then, send the generated PDF file to the E-Sign service.In my application, I am preparing the Text Tag with Annotation. I am using this syntax "{{_es_:signer1:signature}}" for the Text Tag. However, Adobe E-Sign service doesn't recognise it. Does that mean Text Tag within Annotation is not supported?Thanks so muchJing
I have a AspNetCore 2.0 web application that I have built to allow our clients to requests Adobe Sign for.I have the rest calls to:refresh the access tokenupload 1 or more transient documentspost a new agreement referencing those documents and setting the state to AUTHORING.I can use the https://secure.na2.echosign.com/account/documentEdit?aid={agreementId}I can't find how to get a url that I can embed in my application (iFrame) so that the user can place the signature locations (and other fields) on the documents without the chrome or other information. I see in V5 there was an InteractiveOptions object you could pass, but that has been removed in v6.Please point me to the API documentation on this.
Mgmt is requesting internal loan forms (i.e.Waivers, Loan Worksheets, etc.)be set-up such that lender may complete form, sign electronically, forward to approving office for electronic signing, then to Loan Ops. I'm able to convert our loan forms to PDF, however, do not find that I'm able to set-up the form to allow the lenders to complete it, along with signature lines for electronic signatures. I'd like to be able to save these forms in our shared drive where each lender would have access, but think this is possible. Please advise.It appears that I may set-up a template for each form and add all lenders to my user group, but wouldn't all the lenders need Adobe Sign on their computers, such that they have access to the Library Templates?Any suggestions greatly appreciated.Thank you!
Hi, on my adobe sign dashboard view, i don't see the button for "Add template to library". This is all i see... Is it an account issue?
Hi, I am attempting to send an Agreement with multiple attached documents, however when I 'Send for Signature' I received the following error message:Cannot Modify AgreementA recipient has signed, approved, or delegated the agreement. This agreement cannot be modified.The strange thing is that I can 'Send for Signature' if I have NO attached documents with the agreement. but if I try to attach anything (doesn't matter what type of file) I receive this error message.Has anyone experienced this? Can anyone help me with getting passed this message?Thank you,Jackie
Hello, when I try to view an agreement in Salesforce, I'm getting the following error:Error in $A.getCallback() [echosign_dev1:AgreementEditor:4,35: String index out of range: 0]Additional exception on component load: echosign_dev1:AgreementEditor:4,35: String index out of range: 0. Caused by: Error in $A.getCallback() [echosign_dev1:AgreementEditor:4,35: String index out of range: 0]This comes up no matter what agreement I click on, even on agreements I was able to view previously.In case it has anything to do with it, the sandbox I am using was upgraded to the Summer release over the weekend.Thanks,Sue IrvineCornell University
Hi,I'd like to format the fields that contain phone numbers.Particularly I'd like to have a phone number appear in this format (XXX) XXX-XXXX when a user enters their number.I already have the validation setup for phone numbers which allows 10 digits but the format is just 10 digits XXXXXXXXXX, which isn't very user friendly.I've also tried using tags to format the field but that seems to be limited to currency (example: total_es_:calc(fld1+fld2) :format(Number,”$,0.00”)).Any help on this would be much appreciated.-steve
Suddenly in the past two weeks, I keep getting told that I need to upgrade in order to use the Signing feature. I have tried logging into the service. I succeed and can view old signed documents, open them, etc. But the system still demands that I upgrade if I try to sign a new doucment, unless I reboot the computer.This is becoming extremely annoying and it has only been happening for the past few weeks.Mark C. Metzger
Someone once sent me a document via Adobe Sign. My understanding is this creates an Adobe Sign account for my email address, but I can't log in.I can request a new password by following the "I forgot my password steps": I receive an email to reset my password, I can enter and save a new password, but when I try to log in with that password at Sign In — e-signature and e-sign Software Solution — Adobe Sign I get this error:"Your account cannot be accessed from this computer. Please contact your support staff."I'm copy and pasting each new password so I know there are no typos. I've also tried doing this process after clearing my cache and in different browsers.I can log in to Adobe ID at Adobe Account, but the same credentials don't let me into Adobe Sign. If I try to log in with my Adobe ID password at Adobe Sign I get this error:"Invalid email or password, or your account may be locked."I googled the first error and found Getting the error: 'Your account cannot be accessed from this
Hi there, can anyone help please!I have created a staff questionnaire document on Adobe Sign. There's 2 different forms on there that I need staff to fully complete upon sending out.When staff are filling out the form it is automatically copying their answers over into other fields. If you then delete this out of the field it's been copied to, it also deletes the original field that the answer has been purposely entered into.Does anyone have any advice please?Could this be because I have used the 'clone' button when creating the answer areas on the document?Any help would be greatly appreciated. Many thanks!
I have been using send for signature for over 6 months with no issues. All of the sudden today it gets stuck during the document upload process and won't go passed 18%. I've tried rebooting, I've tried different document sizes, nothing is working. Any ideas?
Greetings,auditTrail API call which returns PDF is asking for password to open the downloaded file, what will be the password for the file, I tried using the password of the account holder, it did not work. Please let me know what is the password.Thanks,Partha G
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