Adobe Acrobat Sign

After 2 years with no issues, Adobe sign will not allow me to upload my Word Doc file.  I get this error so I cleared all formatting and still will not upload:The transient document was deleted from the system because Adobe Sign could not process the document. This can happen if uploaded document contains scripts, macros or Visual Basic code. You may wish to inspect your document for these elements, remove them, and try uploading the document again. https://na1.documents.adobe.com/public/composeAny suggestions?

Hello, I am currently reviewing Adobe Sign as a way to reduce my paper flow across an entire company (HR documents, POs, Staff and Medical records). So i would have different departments that would have a need to access the data. I am wondering if the final PDF / Form Data that is sent back to the  dashboard / Manage tab can be set up to aromatically be sent to a repository to be accessed by a SQL database. I appreciate the helpThank you 

How do I delete a free adobe, I thought I was logging onto the trial one. So now I am signed in to the free one and can not get my email into the trial one under companies trial account.

The option to create a widget under the Additional Functions on our dashboard has disappeared. 

Apologies if this is super basic, but I have no experience in online documentation or digital signage.  I manage membership for an international nonprofit volunteer organization.  I have two forms that all members must sign. I'd like to embed those two forms on my website (not send them to people), with an easy integrated signature block, a text box for typing their names, AND a drop-down menu for predefined locations where we have charters. I'd like those forms, once completed, to be automatically e-mailed to me. Oh, and occasionally I update those forms with new verbage and information, so I'd need to be able to easily update versions without breaking links.We don't have a lot of money, so I need to make this permanently available as cheaply as possible. Is this something Acrobat or Sign can do? How? And how much? Thank you.

I have the 14 day free trial of adobe sign, but absolutely can't find where I get started on using it. I already understand how it works, just want to use it! but where do I go to actually use it?[Question moved to the Adobe Sign forum. -Mod.]

Hello,I am in need of an Integration Key for my Adobe Sign development account. I found THIS support article that explains how to generate a key but the link to do so seems to have been removed. At the bottom of the article it states that if the link doesn't exist or is missing then I would need to contact Customer Service directly to have the Integration Key generated for me.Well, I have done just that, not once but twice and each time I have the agent tell me the following, then immediately closes the support session."this issue can only be resolved at forums, so please visit forums. Our expert will provide you resolution as soon as possible." The above referenced article specifically states "The ability to generate an integration key is only available with the Enterprise and Developer subscriptions." and again I have a Developer account. So please tell me 1) how this magical forum is going to address this issue, 2) in a timely manner, 3) and why customer service is incapable of prov

We are embedding eSign services into an external app using the REST api.  However, I am having trouble with the first authorization step.  After the request, I am redirected to the Adobe form page where I can enter my account credentials.  From there I am redirected to the specified redirect URI, however, I'm getting an error saying "Scopes are not enabled for this application".  For testing purposes, I have even tried enabling all possible scopes for this application in my eSign dev account.  Am I missing something?

Hi,Thank you for your kind information. As i have integrated the adobe echosign in my own system, and currently i am using developer free trial account. As you have mentioned we have to upgrade our accounts for MegaSign feature, so i will upgrade my account.My question is, at the moment if i visit https://secure.na2.echosign.com/account/home  , i can send same document to multiple users for their signatures on the specified positions. And they can perform their signatures, but when it comes to implementation i am not seeing any explicitly mentioned API/Class which will be used for megaSign after i upgrade my account. Please let me know how i will be able to use that features in my own system which i have implemented using REST API v5. I have implemented almost everything but at the moment i am stuck at MegaSign, when i will get authentic information about this feature i will upgrade my account. And will start using Adobe EchoSign in our organization.P.S. Your above mentioned link

Recently got a plan for Send for Signature, and it was working fine doing a few tests until yesterday.Now, whenever I try to upload a file to create a send for signature document within Adobe Acrobat, I get an error saying "Could not Send. An error has occurred. Please try again." When I try to access Send for Signature from the web based service, as soon as I click on send for signature, it refreshes the same page and nothing happens.

where? I don't see it in my account.

Hello dear,As i want to integrate the Adobe Esign in my own system. I have completed almost all steps, but i am stuck at one point. I have created the template and saved it in my template library. I have tried a lot to embed it with my document, as there are only few fields of signatures which will be constant but the content will be changed. So i just want to access template. i have done it this way, please let me know if there is any other way to set the template.(pure JavaScript)documentCreationInfo.setFormFieldLayerTemplates(TemplateName);Regard,Muhammad Mohsan

Hi,I have a Salesforce Rich text field on Adobe ESign template.  Adobe ESign fail to render the rich text field properly and display the raw HTML including tags e.g. <p>Item Name</p>.  Has someone resolved this issue before, please share with me if there is any solution.Regards,Attiq

Hi,I've recently changed the primary email address associated with my Adobe ID and now can't send PDFs out for signature via Adobe Sign. The error message I get is this:We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support.I've seen this posted already in this forum and the response is private message with the steps to take to fix it. I need to send a document out in the next 12 hours so I'd greatly appreciate the steps to fix this.thanks,Krisztina.

Dear all,Are the eletronic signatures generated by Adobe Sign legally valid in Brazil (according to the Provisional Measure no. 2200-2/2001)? I did a research on the documents made available by Adobe (specially the Global Guide to Electronic Signature Law) and also contacted Adobe's customer service helpline but no one seems to be able to answer this question.The Brazil chapter of the Global Guide also does not properly answer the question:"Are electronic signatures legal, admissible and enforceable?Brazil's law allows only for electronic signatures that utilize the Brazilian public key infrastructure (PKI). While these government-authorized signatures are legal, the use of simple electronic signatures is not provided for under the law.Summary of lawBrazil generally follows the UNCITRAL Model Law on Electronic Signatures. However, under Article 1, it imposes the additional restriction of allowing only its own version of PKI to be legally recognized. Documents and signatures that use th

Hi,We are looking at swapping from DocuSign to Adobe sign. It looks brilliant and the only issue we are having is that being accountants when we add in a tax return it is taking the client through each field in the tax return instead of just directly to the signing parts of the document.Is there any way around this? We know there is a way to scroll past this so you don't have to go through each field but it would confuse our end user and it would be much easier to have this avoided in total.Would appreciate any assistance.

I have a lease document where the end brackets mysteriously stick around on one page and I can't figure out why. The tag works fine when uploaded to Adobe Sign but I'd like to get rid of the brackets! It all works fine in other parts of the document (even with the extra spaces at the end between the text and end brackets), so I'm not sure what might be wrong. Any ideas?Here are the shortcut tags I used for the bottom two:{{#propertyAddress=*propertyAddress_es_:prefill:font(size=auto)}}{{#startDate=*startDate_es_:prefill:isdate}}I also tried taking out "font(size=auto)" on both tags, but that didn't seem to help.

I have been upgrading a number of users from Acrobat Pro 11 to Acrobat Pro 17 (University license). Many of these users had set up signatures to use on their pdfs.  Here's the problem (which I wish I knew before the upgrade): I've been installing Acrobat 17 for under our deployment Admin ID account.  That's the email address we've registered the computers under this license (we're charged by the number Full Time Equivalent Faculty/Staff - no piracy here).  The problem is, their signatures are not available in 17.  Getting one user setup with their digital signature meant THAT particular signature appeared when another user (a higher-ranking one) attempted to use their own digital signature.My question, for these (and other) users who might want to use their own digital signatures, is there a way for them to be available locally or must they now create their own personal Adobe ID and create their own individual signatures in the cloud (something i doubt I will ever f

Hi everyone,Do you need the enterprise version for FDA/ISO/HIPAA etc.? Or is this all covered in the basic signing behind the scenes. I read that you have to do "digital signatures" to be FDA compliant which requires more information than just a signature, e.g. email, name. But Adobe does capture this type of data including IP addresses.Any guidance appreciated, keen to hear from other organisations requiring these levels of compliance in order to purchase licenses

I do not have an option to set an expiration date on my documents to be signed. According to what I can find online it should be in these options, but it's not there. Has it moved? Is it available somewhere else? Do I need to upgrade my account?

We would like to send a bunch of letters for e-signing, however there is a 25 signature per user per month limit for teams and a 100 page limit. As it stands, we need to go over both of these limits, however we would like the signature request to come from one sender. Can I assign two acrobat licenses to the same user to collect additional e-signatures?

I have Adobe Pro DC and send estimates to my customers to sign. The estimates contain hyperlinks to web documents the customer needs to see before signing.However, in Adobe's signature screen, what my customer sees, the links are dead. My question is if it's possible to have live hyperlinks in the signature screen. See below: this is the screen my client sees and here is where the links are dead. Tech support told me the client has to download the document, then they can click on the links, then they have to come back and sign it. It sincerely defeats the purpose of making it easy for clients to sign for work. I am open to any and all suggestions, however.THank you,~~~Joslyn Pollock

I would really, really, really like to be able to set the default field characteristic to "Required".  Is there a way?  It takes me about 4 times longer to prep a document to send by having to right click on every blank and check "Required."  I doubt seriously that signature or initial blanks are ever "If you feel like it", so it seems the standard should be to force an entry in the field.Thanks in advance,Melina

After I have added the Adobe Sign App to SharePoint Online I am getting this message when trying to access it to configure it. I have very recently added the app to a different tenant and that worked fine.

How do you connect using vb.net. trying to automate sending documents using vb.net in a background application.