Adobe Acrobat Sign

While using adobe acrobat Xi standard version 11.0.18 I want to send a document to someone else for them to sign. when I got to fill and sign > send or collect signatures > get others to sign. I get the popup box to fill in the email, document name and message. When I click send I get an error that says " We are sorry. There was an error processing your document..."I click proceedI fill in the info and get adobe support was no help even though they told me they could

Hi there,I need to create a drop down menu with the following options but I can't seem to get the code to work.Offer 12 month leaseOffer 6 month leaseOffer periodic leaseDo not offer lease extensionOtherCould you please let me know how the code needs to be formatted? This is what I have done and it does not work.{{*Extension_es_:signer1:dropdown(options="Offer 12 month lease, Offer 6 month lease, Offer periodic lease, Do not offer lease extension, Other”)}} Can I also add a text box the requires the user to input text if their answer to the above drop down menu is "other"?Thanks very much.Sarah.

I am having a reoccurring issue with signer 1 being able to sign but signer 2 cannot. They can only view. Please help.

I have been using Adobe Sign reminders for 2 years without any issues. That is until the end of October.  I have been setting them to go weekly, but I don't think they are going out.  I have delete one reminder, and set it up agin so I get a copy if it goes out.   There does not seem to be anything in the audit report to show the reminders are being sent. Is there somewhere else where I can see if the reminder was actually sent?

Hello,Our Adobe Document Cloud eSign has stopped working for our users. They are all the below. Please help! What do we need to do?

Does anyone know if Adobe Sign can sign other documents in Xero like an invoice or a quote?  I've only found info on Adobe Sign and Xero Tax but that is not what we would like to use if for. Adobe Sign​ Thanks!Danielle

Hello everyone.I sent a document for e-signature to a client today. The document came back signed, but their name is incorrect. The client remarried and has a new name now.How does she change the name she signs with to her new married name?If there is a FAQ on this, please refer me to this. I cannot find it. The client is nowhere near me, so I cannot help her in person.Thank you!

This seems broken again as I cannot send any docs anymore

I signed up for the 14 day trial of adobe sign and whenever I try to use the 'Send for signature' feature in Adobe Reader, I only get an option to 'upgrade' my account instead of sending the document.It works fine in the Adobe Sign plugin for Outlook 2016 with the same PDF I'm trying to use in Acrobat Reader using the same Trial Account.I'm using Adobe Acrobat Reader DC (18.009.20050).Any ideas?

Hi folks,i am struggling with getting my PDF to contain only an e-signature field for signing.The outcome currently looks like this:I create with the agreement with the following request:{   'documentCreationInfo': {   'name': 'some title',   'message': 'Some Text',   'formFields': [  {   'locations': [  {   'height': 30,   'left': 300,   'pageNumber': 1,   'top': 80,   'width': 180   }  ],   'name': 'E-Signatur',   'inputType': 'PDF_SIGNATURE',   'recipientIndex': 1   },  {   'locations': [  {   'height': 30,   'left': 300,   'pageNumber': 1,   'top': 90,   'width': 180   }  ],   'name': 'Sig_es_:signer:signature',   'contentType': 'SIGNER_EMAIL',   'recipientIndex': 1   },  ],   'file

Hello,When I attempt to sign into the Adobe Sign service, I am asked to provide a verification code which I receive via email. However, once I enter the code I receive the message, "Sorry we are not able to process your request" along with an error code  (ex. 171218070146142.app-a19, 171219072302811.app-a5). Please advise on the best way to proceed; thanks in advance.

We are considering Adobe Sign as a solution for our business.  As such, we have some application specific questions.  We are considering using this for tracking mileage and expenses for trips.1.  From reading the forums, you can do offline mode, but have to download the files that need signed prior to signing and then re-upload.  Please confirm that this is the case.2.  Do you have to maintain all user licenses to see their submissions?  i.e. if "Joe" leaves our employment and "Sally" is hired, do we have to maintain both Joe and Sally's licensing to see their submissions? or are those retained for historical purposes without maintaining the license?3.  Is there a storage limit for documents per user account (GB, quantity, etc)?  if so, does that vary by level (Individual, Team, Business, Enterprise)?4.  What level of Office365 is required for integration with Adobe Sign (E1, E2, E3)?5.  Could you utilize a workflow that allows a user t

How to activate Tools - comment & markup - stamps -sign here. The menu is "grayed out"?

We have set up adobe echosign in multiple Salesforce environments. In one of the environment Echosign documents are not coming up. We have checked all configuration but nothing seems wrongs. Same thing working in other Salesforce environments.This is how it looks (empty). We have more than 300 templates but none of them is coming here in Salesforce when adding template in Agreement Template.What is wrong?

I want to reset my password using Rest Api. i am able do CRUD operation.

Looking for support using API integration with Namely.  We want to test run a Adobe Sign but are not on what we have done incorrectly.  In the past all was needed was a cut and paste and the key.

I cannot log-in to Adobe Sign.  For some time it has taken more than 5 attempts to successfully log-in.  Can someone somewhere resolve this for me because the on-line Adobe customer care facility clearly can't or won't.  I would add I have not forgotten my password, in fact i have re-set it and it still doesn't work.

Is there a way to create a template to use that would have set signers but you can change the document that is being signed?

I'm still having problems getting Adobe Sign to start when using Firefox.  This happens on two different computers, running Windows 7 and Windows 10.  When I start it, I get a "Server Error".  If I delete all Adobe Cookies, it will start properly, but fails again the next time I try to start it.  Any ideas?Thanks,Joe

As I unfortunately suspected, Enabling Advanced Account Sharing feature - Adobe Sign (Enabling Advanced Account Sharing feature)  This support article misleads users into thinking that they need to simply contact support to enable this feature.  They even go as far as saying "This is a one-way change and cannot be reverted"Of course in true Adobe fashion, the support Rep tells you that you need to upgrade to the Enterprise Plan in order to use it.  There is no mention of this in the support article, help, or anywhere.  This is sad that this company has become so desperate as to resort to hiding sales in support articles.  Just be honest and say "This feature is part of the Adobe Sign Enterprise Plan" in the article.This is the functional equivalent of telling existing car owners, in order to add Power Windows, please contact the service department.  When you arrive, the service tech says - "Oh - You need to upgrade your vehicle to include Power Windows, it

Getting 500 error while trying to send a document for signature using SOAP API v22. We have Adobe sign enterprise license. Already using same API to send the documents with a different email group and it is working fine.

Hi Everyone,I would like to sign a document from salesforce need not send the document to email to get signature how to achieve this, I could see "SEND" option only not "SIGN NOW" option in Adobe Sign.

Hello,I'm having problems setting up the various fields on forms we send to clients to fill & sign. We are an NPO and the Acrobat DC account originally had the email for our executive director, I had all information fields set to 'anyone', the signature or initial fields set to 'signer'.Because it was confusing to clients and caused more work, we changed the account email address to the one I use since only I send out documents for signature. I changed a few signature fields on various documents to 'sender' but it's intermittently requiring clients to sign both their and our signature fields. I've tried Signer 1 and that doesn't work either. I'm also having trouble with information fields. Whether the properties are set to 'anyone' or 'sender' or 'signature 1', after the client signs the document I can no longer enter the final text box fields (that we don't want them to have until it's finalized). Before we changed the email address of the sender, all this worked swimmingly.In thi

Is there a way to show or hide an image based on a field value in Sign? I tried with java script but found out that it is not supported in Sign. Is there another way?Example:Best scenario:If field1 LIKE text3 show image1 & textbox1If field1 NOT LIKE text3 show image2 & textbox2If like is not supported I an also use = and !=Thanks

Hi, Adobe Acrobat Pro supports Certificate Based Digital Signatures (DSC) in their form fields. However, for sending out for for Signatures, I can't see options for certificate based Signatures. It only have Simple digital signatures based on Email id. Whether Adobe supports DSC signatures in 'Send for Signatures' feature ?