Join the Acrobat Sign community. Connect, Help, Be helped.
Recently active
Is it possible to have a document workflow, send a CSV of the data? Or a more advanced HTTP post to a website with the details of the signed PDF, email address, document name, CSV fields?
My login only works when I change my password each time. When I go to http://secure.echosign.com/public/login and enter my info. it will give me an error message: "Invalid email or your account my be locked."
I have received this Error MSG attempting to signing and unable to send or attach document Error MSG below. Please help Thank youServer errorWe encountered an error while processing your request. We apologize for the inconvenience. Please reload the page and try again.If you continue to encounter this error contact our customer support.
Whether I go directly to Adobe Sign, or start in my Document Cloud dashboard and select "Send for Signature", I can not access my Document Cloud files in Adobe Sign while on my computer (web browser). I can only access Cloud files through Sign on a mobile device. While on the computer, I can see the Library Documents, My Computer, Box, Dropbox, and Google Drive. How can I access my Document Cloud files? I guess this also begs the question, what is the difference between the Document Cloud and Library Documents? Thanks.
How can I retrieve past signed documents?
I have sent the same file to my client 4 times already and it has not shown up in their email yet. They got one file earlier but the one we really need is hung up in cyber space apparently. What could be wrong ?
I'm trying to add a user and I'm receiving "you cannot add that email address to your account". The user or email address does not exist and is not pending activation.Joe
Hellowe have a similar situation , we would like to setup an esign but send the url via internal email.We also would like to attach document along with actual document to be signed , for some reason esign wants to merge these documents together .Please let me know if this is possible , This is my personal adobe ID but I will ask my business users to open a case with support if neededYatin
I do not have a "condition" box when I try to edit fields? Why?
This started for me about 2 weeks ago. The document renders fine in Chrome and Firefox, and renders fine if the user is running Windows 10. But if you are running something less than Windows 10, than any version of IE shows this error. We have not updated our application in over a month, and customers across the US are calling us to report the issue. Adobe is insisting they have not changed anything. We are currently telling callers to add "echosign.com" to their list of trusted sites, but obviously this is not ideal.Is anyone else seeing this issue?
I am trying to send for signature however I keep getting an error message. I have recently changed my email address. What do I need to do to fix this issue?
I have a form where the customer has a choice to make. If I put signature/initial fields at every choice it requires all fields to be completed and they can't change them to "no". Is there a way to send a document for signature that is "multiple choice".i.e.I want "A" signuture fieldI want "B" signature fieldI want 1 initials or 2 initials or 3 initialsWe want the customer to be able to select A or B along with 1, 2, or 3
Hi,I am trying to calculate a field in an Adobe sign form. The basic add, subtract, multiply, I am okay with. However, when it comes to if, else statements I am a bit lost.Here's an example of what I am trying calculate for field W-A:If Intra-state-Airfare-Quote is greater than 0, move it to field W-AelseCheck if Out-of-State-Itinerary-1 is not blank, if not blank then move it to field W-AI know I am doing it wrong. Your help is very much appreciated.JZ
How do I go back and edit or review the private message after I've added the signature fields to a document I want to send for signature?
hi!, i am subscribed to adobe sign, on trial i had the option to add calculated fields. but now it is not available on field properties. how can i add calculated fields?thanks
I know it has to be somewhere, but I really cannot find where I can change the password for the widget forms that I created yesterday. How does people update their password on the password protected forms?
I know this must be some basic HTML, but I tried the CSS way, but it doesnt work. I just want to increase the height to 1500px. I know I can do it using the iFrame link but I want to use the script. Thank you very much.<script type='text/javascript' language='JavaScript' src='https://secure.na1.echosign.com/public/embeddedWidget?wid=abcdefghijklmnopqrstuvwxyz'></script>
I need help understanding why my signature blocks are being misplaced by Adobe Sign.I am trying to send a PDF document for signatures, but the electronic "signature blocks" are being misplaced in the transfer from Acrobat Pro DC to Adobe Sign application. Once they are uploaded, the signature blocks are being moved on top of text, not where I arranged them in the original document. When the PDF is viewed in the or downloaded after it is processed and uploaded to the Adobe Sign https://secure.echosign.com/ application, the signature blocks all appear in the wrong places.I have even tried to "lock" the signature blocks so that they might stay put, but no luck.Here is what the document looks like (Figure 1 below) after the signature blocks have been prepared for "send for signature" using the Adobe Acrobat Pro "Prepare Form" tool:Figure 1: A view of the first two signature blocks prior to the document's being sent, the document with signature blocks prepared using the Adobe Acrobat Pro "P
Why am I getting this error all of a sudden? I've never had this error before. The file size is barely 11 MB. Please let me know how to resolve this as my customer is waiting for these documents and there is no customer support phone number. I'm so upset right now.
Our documents go through iterative signature processes over the course of several months, so it is not uncommon for us to upload the PDF of a previously signed document (containing multi-line text) for a subsequent signature. We have done this before, but are suddenly finding that, when we re-upload for signature any file that contains a (previously signed) multi-line text field, the text that was contained in that field disappears and is no longer included in the digital file. It is neither visible within Adobe Sign nor subsequently after download.Is this a new bug? Is there a workaround?Thanks!
I've recently had a couple of documents that are fully executed yet show in the "Out for Signature" category. They are templates/widgets I have been using successfully and a preview of the document properly shows it executed by both parties (and both parties received the signed PDF confirmation).Anybody know how to move a doc from Out for Signature into the SIGNED pile?
Getting an error: Sorry, we were not able to process your request.Please try again later.If this error persists, please contact support.is anyone aware of an outage?
The problem I have with Adobe Sign, and the other programmes I've used so far for digital signatures, is that I want to send the document from my personal email address, as it seems like 50% of the time, our clients inboxes are marking adobe sign emails as junk and they're missing them.It looks unprofessional, and I wondered if there is a work-around solution to sending the document from my personal work email.(Currently they're going out from echosign@echosign.comThanks a lot.R
Once a document has been e-signed and the confirmation received, I am able to review the document in Adobe and save it to the appropriate location using the standard "Save As" option.However, if I forward that same document to my co-worker that person is not able to save the document. Their only option is view the document, then to save as a blank document or print. They are not able to take that same signed document and store it for future review or documentation purposes.I'm not aware of any security options being associated with the document. I did not require a password as part of the e-sign request process.Anyone know how another user is able to simply "Save As" an e-signed document?Thanks!
Hello everybody. I have a question regarding integration of adobe echosign into an application of ours. The ideal situation is like, two people are in a conversation and one sends a document to another for a sign. The one who sends the document is using a web based system and the one receiving the document is using an Android application. Now I would like to know what needs to be done in this regard. There is a java sdk available, but so far I have found nothing on how to integrate it in android, or even if it does need an integration and can do away with just opening the received url in a native webview. I know that it is a cloud based service, and works in a little different manner than plain sign and send/ receive. Any help in the right direction would be greatly appreciated. Thank you.
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.