Adobe Acrobat Sign

Is there a way to track changes made by the reciever/signer on certain fields in a form?? I need certain fields to be open to both the sender and the signer, but need a way to indicate if any of these fields have been changed by the signer prior to approval.Anyone know of some way to do this??Thanks all.

Is there a simply way to change an email address for a document already sent out for signing? I have had several occasions where I have sent the document than the person tells me they gave me the wrong email address! I would like to be able to change the address and resend it simply rather than having to redo and rend everything like I have been doing.[Moved from the non-support, general, all-of-Adobe forums Lounge to a product-specific support forum (I hope I guessed at the right forum. If not, report this post and tell us where to move it - Mod]

Is it possible to have the 'Review & Add Signature' box default to the  Every document I send out requires someone else to sign it - that's the point of e-Sign! So why do we have to tick if we want to get to that screen - should go there automatically.

Hi,Need help. When I send a doc for signature and date, the date field is showing up as "y," instead of the actual date. This is the case when a customer completes it as well as when I complete it. Why isn't the actual date showing up? Thanks!-D

error server

My manager is unable to sign certain documents - he clicks on the signature field and the system just gets stuck on the processing doc screen. However, if I try and open the document there is no issue. He has also, rebooted his device and then been able to sign the document. So I'm confident the document is ok.Any ideas on how to resolve long term as repeatedly rebooting his machine is not a popular solution!

Hi everyone,I am on the 14 day trial to test it out and thought I was having a great time until I tried adding two signers.Here's the situation:Signer one is client's email. They are required to initial 1st page and add signature to 2nd page. That works just fine.Signer 2 is me, via "add myself" link. Added the initial box for me, made sure i chose my own email to associate that one with, and also Conditions to not show until the first person BOTH initials and signs their part. Put the same conditions on the signature box for myself, again, making sure to choose my own email address for that signatured.The results after sending.Client initials and signature work just fine.When I log in to try to do my initials and signature, the document has an extra page with a generic signature box and no access to the pre-installed signature and initials boxes that I created.What is the issue?Thank you! !

I am trying to send a contract to a client for signature.Unfortunately, the client tells me after they sign the pdf, they save it. They are successful in saving the document but when they go to reopen it, the contract does not reflect the signature & initials that once appeared.Does anyone have a recommendation on how to fix this on their end? The contracts are not coming over as signed to me either.Thank you!

A client is trying to submit a document and is getting this error message:" Unhandled Error: 160909102125738.ord-prod-app16"Any suggestions?

I can see and edit Russian text in the PDF form using Acrobat DC. But after sending the form for Signature, the program creates an error as I can not see the Russian text. I have the same issue in my Adobe Sign - Manage - View and in the file received by e-mail.  I have Windows 10.

I need the same form completed and signed with different information by each person.Do I have to send these individually?I sent it out to 5 or 6 people. Some have signed but not all. How do I retrieve the signed ones?

Is there a published list of IPs/Domains for whitelisting?  A client has a very restrictive environment and cannot receive esign documents without whitelisting. Thank You.

Just trying to go to Send tab and cannot get anywhere - the screen is like thisPC, Chrome

Hello,I need some help. Everyone in our office has Adobe XI Pro and we use Adobe Sign but one person is having issues with the "get others to sign" button.When I (and others) have Adobe open we have this which immediately uploads the document to the Adobe Sign website:The other person in our office has this appear which leads to the 2nd screen. Documents are sent from Adobe Pro and not uploaded to the website:Is there a solution so we can fix this issue?Thank you,Christina

I'm not the end user and have never used Adobe Sign, so forgive my ignorance. My end user receives a copy of the signed PDF in her email. The preview in the email message looks normal, but when she downloads it and opens the PDF in Adobe Reader, a green layer is over just the artwork in the PDF. Same thing when I open it in Reader DC and Acrobat XI Standard. When I open it using Foxit Reader, all is normal, so obviously the Adobe Products are doing...something. Thoughts?

Hi,I have a PDF in which I want to add adobe e-sign functionality.While creating simple signature flow, it asks for two required fields i.e signature and email. After that it sends a mail to provided email.My question is that I don't want to do email verification. Is it possible? If yes, how can I achieve this using APIs ?Thanks in advance!

Adobe - when you have two document templates and select both to go out for signature in one email - the dropdown options disappear and are disabled. Are you able to fix this? If you end the documents out individually they work fine - just when they get merged.Check boxes also do the same....in my example only the first check box can be selected and all the others do not appear. Again this is only when the docs are merged and sent out in one email, not when they are sent individually.A fix to this would be tres useful thanks. Ian

Hi Everyone,I am looking for a way to auto populate a field after the individual has entered the information once.  For example in my one attachment there are a few areas that all request for the individual's home address.  Is it possible to auto populate subsequent fields once they have initially completed the first address?  If possible- How would I do this?

We have deployed Adobe Sign to 150 plus sales reps across the country.  The reps access the document library of our contracts from the Adobe Sign App and have the customers sign on iPads.  No contracts are stored on the iPads and the document library is in the cloud.We keep running into the issue that after the customer signs we get an error message that says the document is out of date.  We either have to restart the digital form or complete the contract using paper.  This reflects poorly on us if we have to ask our customers to do something twice.Does anybody know how to fix this error?  Thanks.

I need to find out how to embed a form on my website without using an Enterprise account. I have a Business account with Adobe Sign, and the primary reason we elected to purchase this was the capability to embed forms on our website for new hires to complete.Here's a screenshot of the functionality listed on our account type, which is what I'm trying to do. Every support chat or conversation I've had keeps referring me to create a widget, which is NOT what I'm trying to do. I want to embed the form, which is supposed to be included in my subscription type. We're a small business with a total of 87 employees, we do not need an enterprise license. We just need to be able to use the functionality of our current business license.

How do I set automatic reminders?

Hi - I'm working on a document that has signature fields missing when they get to the "signor."  My template shows the fields correctly, and the fields preview correctly before sending the document.  When the document is retrieved for signature, it's missing almost half of the normal fields.  Does anyone know how I can fix this problem?  Many thanks!

Hi!I was wondering if there was any way to enter a conditional hyperlink field on an Adobe Sign widget?  For example, if cb1 is checked, a specific link appears.  I was trying to use text tags, but was having no luck. Also, if I just type the URL into the text field it does not format into a hyperlink.Thank you for any help or suggestions! !_Jess

Hello,I use adobe sign on a Mac computer.Our customer who has signed what he needs and completed his document is still receiving reminders. How do I turn those off specifically for his document? I want to keep all others on. Thank you. Email that works is brynne@heroes.do

Hi AdobeIs it possible to get our URL for our e-sign platform to be changed?Kind regardsMiz