Adobe Acrobat Sign

Whenever I click on the signature field on any of my widgets, the input box is pre-populated with a default name (the name of the EchoSign account's owner).I was wondering if there's any way to make it blank by default. Thanks.

I'm about to send a document for signing and already set up all of the signing fields and realized I need to add a third signer.  how can i edit without losing what I just set up?  I pressed the back button but it warns I will loose everything I just did.

Hello i would like to know how to get a unique link for all my customers to sign the same document.for example:i will put this link on my websites to redirect my users to sign that document instead of manually sending them 1 by 1.thanks

In Echosign, i could download a CSV of a signed document with masked fields and pull it up in quickview on my MAC and see the contents. I could pull it up in Excel as well. All of a sudden, it's not working.Excel:Quickview:The file shows as empty when downloaded. But the fields ARE filled out.How do I view what is underneath the asterisks? I don't understand why this is happening all of a sudden. I went back and checked old contracts that were done the same way and I CAN view what's underneath the asterisks. Please advise.

I have downloaded the Adobe Fill & Sign in my IPad , a couple days ago the app updated and since then I couldn't open the app

Hello, I am in a trial period for the Adobe Sign product.  I would like to use this to solve some signature capture needs within our organization.  So far the process of sending a document to a group of users to obtain their signature works really well.  One of our needs however is to capture signatures during a meeting in a conference room, customers and our engineers will eventually come to an agreement on some process or some plan, we would like to get everyone's signature that was part of the plan approval in this room.  What has been asked of me is "can I provide a tablet to capture the signatures as it is passed around the table".  I would rather not have each user log onto the tablet to check their emails and go through the signing process. Instead I would like to have each user be able to type their name and sign and have the signature appear in the appropriate place in the document.I searched through the forums and didnt find an answer, thus my posting

I have a situation where we need to had a non-internet connected computer with e-signature capability. Does Adobe Sign work with this system or does it require an internet connection at least part or all of the time?

i'm not able to see the send option on my dashboard of Adobe sign since it got upgraded. can anyone helpConnect- Community Connections​ASK- Forum Success Guide: Efficiently using the forums​

How do I complete a in-person signing with a Microsoft Surface Pro?Our company just got the Surface Pros and they are Wi-Fi enabled.  Before the Surface, I used my personal iPad but hated it because I would not be able to connect a lot of time when I tried to complete a in-person signature.Our company already pays a lot of money for all of our 1000+ subscriptions throughout the entire company and I'm not trying to buy DocuSign instead. Please tell me there is an Windows app coming out like DocuSign or you can complete this action through EchoSign.comPlease help!!

Hi guys, I have a contract that I want to "sign" first before sending to my clients for them to sign. I tried adding 2 Participants but this just resulted in the contract being emailed to me, then to my client. I want to actually have my signature sort of pre-populated into the contract before it gets sent to her. How do I do this? I experimented with the "pre-fill" function but for the life of me I could not get it to work. I don't  know what I was doing wrong. (I tried to select Prefill from the dropdown instead of Participant 1 or 2 but this didn't enable me to add any fields to the form.)Thanks in advance for your help.

Is there a way to save frequently used email address rather than having to input each email address manually each time we need to send a document?I'm aware that you can send to multiple by entering email address separated with a common but still its a very manual process.Any ideas?

I have a template with certain fields marked as "Pre-Fill by Sender". However, when I send out the contract and allow it to be signed in any order, it is being sent out before I have the chance to pre-fill those fields. Is there any way to make sure that it's only sent out to other people once those fields are filled in?

We are VERY DISAPPOINTED that there is evidently no more direct phone support for this product, or is this not correct? If so, we do not recall being notified of this change.Speaking of which, without any alterations to a signature form that has three steps: 1) Prefil, 2) complete information and sign by the customer, and 3) countersign and date by us, suddenly after working for months, it comes back and is claimed to be completed as soon as step 2 is finished. There is no subsequent way for us to complete the countersignature. I verified that the fields still are marked as such, yet starting very recently, the third step (without a date or signature even being filled in) completes as soon as step 2 is done. Something is broken and it's apparently not possible to get immediate help from Adobe on this.

​One of our users received the following error while trying to send an agreement in Salesforce. ​​ Please correct the below mentioned error(s). ·         ​ This agreement cannot be sent because the sender is not in the Adobe EchoSign account for this Salesforce organization. Please check with your administrator. ​​​I have tried to add the user (Echosign Admin > Account Management Console > Users). We have 9 active users and 10 licences. I received the following error:​​"You cannot add that email address to your account."​​​Apparently, I need to contact support so that they can approve the domain. But there's no "email support" link  I can click on in order to raise a ticket. I only have the option of using this forum :/. ​​I appreciate your help.​Thanks,​Rashida

Hi allWe've recently started using Sign and rolled it out for a project. I've quickly come across a problem where administrators were issuing duplicate contracts instead of reminders, they also hadn't been managing the agreements on line so.. I currently have over 1000 agreements out for signature, hundreds of which are duplicates or tests. We are running adobe sign enterpriseIs there a way to do a bulk cancel on contracts? Ideally by identifying duplicate emails or specific domains to pin point tests.help appreciated!Mark

Hi Guys, does anyone know how I can set my esigned pdfs to NOT SHOW the digital signature field on the final approved pdf?I love the 'send for signature' feature but when the end user signs and downloads the pdf, the signatures are embedded into the pdf. When printing this is ok as that page can be discarded, but when downloaded and forwarded onto more customers or internal people in the normal method all end users are getting the signature pages. The end users do not have acrobat DC and thus cannot delete that last page and resave. They are stuck with it.How can I still get the signatures but disable the embedded signature pages?Is this even possible? I would think so as the email the signer gets says to download a final copy.the attached image shows the 2nd page with embedded signature:

I'm using Send & Track as a way of maintaining reports as records. Unfortunately, if you send out a document to be viewed it does not post an actual date until two days after the document was sent. In order to avoid missing a record, I was wondering if there was anyway for the date viewed to be posted immediately, instead of having to make personal reminders to go back in later?

Hi, I'm a Realtor and every one of our contracts have at least one change that needs to be initialed. The program that I'm using now does not have a cross as an option to drop into a document so that 4 people can initial a change. We're looking for a program that does have this option. Is there a way to drop in, or draw, a cross on documents with this program? We aren't going to sign up with a different company until we've found one that does what we want because right now we're printing each contract (minimum of 16 pages), making the changes and drawing a cross, then scanning the contract back in for signature. There's got to be a better way! I await your reply ... Thank you in advance!

I cannot have the final signed document emailed to since it contains secure data - how do I turn off this step in the process?

Hi,I'm working on integrating Adobe Sign in to one of our client systems. They've provided me with an access token which works for awhile and then seems to expire.Is there a way to prevent the key expiring or something my client can do to stop it expiring?I've been successful in retrieving a transient document ID in an ashx but the development is progressing very slowly due to the key expiring. I was using a trial key which expired every 10 minutes but now I'm no longer able to use this. My client has a full account as far as I'm aware so I assume they can provide a key which cannot expire?Maybe I'm missing something.Any help greatly appreciated,Thanks,Sonny

Hello - when I run getWidgetsForUser in v.20 of the SOAP API, a list of documents is returned, but none of them have url values:{#810             +"documentKey": "[key]",             +"reusableDocumentStatus": "ENABLED",             +"javascript": "[js]",             +"modifiedDate": "[timestamp]",             +"name": "[name]",             +"url": null,           },I need the url to pass to createPersonalUrlWidget, but don't see it in the return. Is there a way to set it? If I open up the returned js in a browser, I can see the actual url for the widget in the javascript embed (but

We are having issues with some image files that are uploaded for signing truncating on documents that have text-tags additions for signature placement.I have read that the image file can be any one format: .jpg, .bmp, .png, etc. and that the size should be a minimum of 60 pixels high by a maximum of 600 pixels wide.I would like other users best practice advice on what file format works, what size, how you built them, etc.

I'm attempting to use Adobe Sign for the iPad. I have Adobe Sign via the browser on another device that works. I use Adobe ID to sign in to the app (because I do not have an individual Adobe Sign account). Once signed in, it requests that I allow the iPad access. I tap Allow Access and up pops the following error.Unable to sign in to Document Cloud. Error Domain=NSURLErrorDomain Code=-999 "cancelled" UserInfo={NSErrorFailingURLKey=https://<ourDomainName>.com.echosign.com/oauth/token,NSErrorFailingURLStringKey=https://<ourDomainName>.com.echosign.com/oauth/token,NSLocalizedDescription=cancelled}I need to know what this specifically means so that I can resolve the error. Would there be a reason that I can use Adobe Sign on my computer, but not the iPad?

I'm using Mega Sign, we want to add an Image (of a signature) and a date, after the file has been signed, before is emailed back to the user.Basically, we are sending a contract to our employees, after they sign, we want to add the Superintendent signature (an image) to the contract before is emailed back to the employee.==================================================================================================I have a second question related to the question above, we also would like to delay the email delivery of the document.We want to give all employees a two weeks windows to sign, and we would like all employees to receive the email with the signed document (and the added image signature) back the same day (September 1, 2016).==================================================================================================Basically all employees need to sign the document, they would have a two weeks period to complete this task.Then we need to add the signature of the Superi

I have several documents that I need more than 10 persons to review and sign. It is a big hassle that I either have to leave some people out or re-distribute the same document to the remaining people that needs to sign.I have contacted customer support on the chat and phone. The chat supporter told me to upgrade my personal account to a business account. That is not possible on the website so I tried to call Adobe - I got thrown around to different locations in the world resulting in nothing. Are there anybody who can tell me how to:1. Add more than 10 people to sign a document.or 2. Upgrade my account to a business account online (and confirm that this will result in the ability to add more than 10 persons to sign).Thanks,Jens, Denmark