Adobe Acrobat Sign

When requesting e-signatures, the document is not being forwarded to the second signer after the first has copmpleted it.  I am getting nottice that it has been forwarded.  However second signer has not been able to find the document.  This has happened more than once with different clients.

We are using Gigasign to send contracts to multiple signers, the first signature destination may want to add a a second signer for their organization, is there a way to allow them to do this? I can make the second signature field available to the first signer, but it is not intuitive as most then think they need to sign twice themselves(even though I make the second space optional), Would I would love is that they have the option to send (and enter in the second signer's email). I'm guessing this is not possible, but maybe I"m missing it. Thanks!

This is a bug that needs to be fixed. Adobe sign (online) drops the preceeding "0" on single digit day date field when brought in. The original Acrobat created document pdf  had the correct data...  "February/01/2025",  but after loading into Adobe sign, Adobe Sign converted the date to "Feruary/1/2025" thus causing an error in the expected format "mmmm/dd/yyyy".To fix, I have to manually ad back the "0" preceeding the day for every entry before it will send.(Of course if the date is a double digit day  "15", it works fine). Please fix this bug. Thx  

ADOBE SIGN 으로 전자서명 시, PDF파일에 첨부된 최종감사보고서의 삭제 전자서명 요청을 통해 서명이 완료된 PDF 파일에 최종감사보고서가 첨부되는데, 고객에게 제출하려면 최종감사 보고서까지 보내기에는 좀 보기 않좋은데,최종감사보고서가 첨부되지 않게 하는 방법은 없을까요?

Good Morning  I am a contractor and I use a pay application and waiver for my subs. I want to know if there is a way to embed the signature request in the form so I can just send them without creating the request in adobe for each one every week. Thanks 

When I compose a contract for signatures in Adobe Sign, the contract includes several portions that require signatures and other documents such as pricing exhibits, statements of work, etc that are also added to the software for inclusion in the signable contract.  The requestor can see all these documents combined into one PDF in the initial and signed version.  However, the recipients only see the portions of the combined document that they signed.  Therefore, when reviewing the PDF before signing, multiple exhibits are missing in the combined file.  They need to review these before signing even though they do not sign those particular documents.  Why is Adobe Sign removing these documents from their version of the PDF.  This is so confusing that different people see different versions of the combined file?  I see no option that is restricting visibility to the full set of documents.  It would seem you have to create a combined PDF before

I've tried everything! I cannot get my signed agreement to save back to the custom object I am sending the agreement from. Can someone please help? I see instructions to create a data mapping (I did this and added it to my agreement template). I see instructions to edit custom settings (not sure there is anything I need to edit here...).  It seems like it should be standard functionality to create an agreement record on the object you send the agreement from and then save the signed PDF back to Salesforce files of the record. Did I miss a setting during set up? Thanks!

The program doesn't work the way it used to, and now I have to do more work to get my job done.

 I am a contractor and I use a pay application and waiver for my subs. I want to know if there is a way to embed the signature request in the form so I can just send them with out creating the request in adobe for each one every week.   Thanks 

I just want to verify I'm correct about this as I'm very new to Adobe Sign. I'm trying to create templates for our users, and on the templates we have 2 fields that need to be filled, but can be either pre-filled or entered by the participant. My take on it is this... while "Anyone" seems like the exact setting for this situation, that setting is incompatible with a "Required" field under the current design. When a field is required, then it MUST be pre-filled or you can't send it, making the "Anyone" setting irrelevant. Am I incorrect about this? My hope was that you could use Anyone and Required, and the result would be that whomever the last person in the workflow was would be required to fill in the field, if it wasn't filled in previously by someone else.

Hi, I've been using the Echosign Free account (5 signs per month) for years and when I went to send a document today it said: System Error you are not authorized to send documents. I called in and was transferred around three time, each time they said we have no record f your account. I explained I am logged in right now, and sent a document last month without issue. Supports response was to log a ticket here.... Is there someone from Adobe thata can assist with a grandfathered EchoSign account??? Robert James

Is this still not a feature that has been implemented? This is really frustrating as we have to store all our information, some of which we dont want other staff to be able to view/see in one place public to our organisation. Is there anyway around this or to prevent some groups from seeing agreements etc

Hi Is there a sandbox version for Adobe Acrobat Sign. Beacuse what ever Adobe agreemnets generated from the Trail version of conga composer it is appearing in the Production Adobe document? Best Regards SAJI  

Hello I've downloaded the Adobe Fill & Sign app onto my mobile phone and when I log in, I can't find the saved template that is on my PC.    How do I do this?Help.

Hello,  I was wondering if there was someone who has used a script for a field to make sure that field does not exceed one year of what has been entered in another field. I appreciate any advice!

Hi,We are upgrading our application integration with Adobe Sign from Adobe Sign API V5 to V6. We have completed the integration but getting issues with PDF document.  When we submit a PDF file of even single page with 2-3 lines data, we are getting error of Page Limit Exceeded. When we send the same pdf document with our old implementation  (API V5) it works perfectly but not for V6. Getting message "We were unable to create your agreement Test because your document Single Page Agreement_pdf.pdf exceeds your page limit of 100." Even we tried with a newly created paid account. Can you please let us know what is going wrong.  The issue is with pdf documents only, if we use word document of 1-5 pages it works properly. Apperciate help and suggestion to resolve this issue.

Me sale este letrero cuando mando a Solicitar firmas. Esta bien mi internet, no entiendo que pasa. Antes no me sucedia.  

We have a contract that was created in MS Word and converted to a PDF. We then prepared the document for signing, added 3 signature fields and sent the document out. The document was returned after everyone signed, as expected. In Adobe Acrobat Pro, I have an Agreements tab. I can see the Agreement and retrieve the agreement from within Acrobat Pro. I cannot download or share the agreement.  Why not?

Dear Support,I was looking for a solution on how to send individual documents for singature to multiple persons.Each document has 4 fields that need to be signed by 4 individuals.I was able to use the the send in bulk (mega sing) function by creating a word template and a csv file.But I was not able to do the same, if the Word template has more individuals that need to sing a document.Thank you for your help in advanceDaniel

How do you route a document for countersignature if your customer already signed through Adobe Sign? Due to approval requirements a customer cannot sign using an Adobe Sign we initiate, they do their own, send it to us, it has the security so how do we sign? This is a common scenario due to approval layers, what is the solution?

I would like to download my completed agreements from Acrobat Pro so that I can save and compile the documents in a file on my computer. I cannot figure out how to get them downloaded and every other post that might be a similar issue has a completely different interface/options than I do.

We use a company secretarial software thats generate Adobe forms. However when I then go to use Adobe Sign to just get the client to sign the form, it makes them click on every blue highlighted field which is very frustrating. Should I be talking to the CS software company, do they need to change their settings to not make the form fillable. Once in Adobe Sign I can delete individually the highlighted fields, but it is taking me forever and I don't have the time to do this each time.The form comes up with " the author of this form has specified the fields which you can fill. Click on any field to start filling form". Can I remove these before I send out via Adobe Sign?

Hi Our API application have been certified in the past with only a few scopes enabled.We now want to enable webhook read/write scopes to that application, but we cannot because the application is already certified.Do you know what we have to do ? I found nothing in Adobe Help Center. Thanks

I want to be able to send out a form that will be used to record a document's revision/distribution history. Each time a new version of a document (not this form) is made, that doc is distributed to the relevant parties. The form I'm trying to make gives each party a place to sign/initial, acknowledging that they received that new version of the document. In Adobe Sign, I've so far been able to make a form that can be initialed by parties once and the date field is populated correctly with their signature date, but I need this form to be signed by these same parties multiple times in the future to accomodate for each time the document is updated and distributed. I am having trouble figuring out how to get them to sign the form again. Security (in this application) is a very low concern, but Adobe automatically certifies any form I make once that form is sent to the recepients, rendering it uneditable from that point on. If I'm able to deactivate the auto-certification fe

Started a developer account to create an integration with the Sign API but whenever I try to get the oauth token I get the error "Access cannot be authorized because the client configuration is invalid: invalid_request" I've triple checked all the URL parameters and they are correct, but I still get the error. Is there a support line that I can contact about this or a new solution for this issue?