Adobe Acrobat Sign

Hi, We recently experience a delay when receiving the webhook from adobe. For example when the user has signed the agreement, we received the webhook for that event 5 minutes after that. Is there anything change on Adobe that might causing this issue? Thanks,Joppy

Hallo, mir stellt sich die Frage ob es möglich ist - nachdem ein Dokument zur Unterzeichnung bereits losgeschickt wurde - jemanden als Empfänger/Unterzeichner hinzuzunehmen?Fallbeispiel:Ich schicke einen Vertrag zum Kunden (an meinen Ansprechpartner). Intern muss er diesen Vertrag jedoch auch zusätzlich durch seinen Vorgesetzten zeichnen lassen, der mir nicht bekannt ist und den ich somit nicht als Empfänger vorgesehen habe. Kann mein Ansprechpartner nach seiner Unterschrift das Dokument seinem Chef zur Verfügung stellen und dann erst zur Gegenzeichnung zurück senden? Oder muss ich mir zwangsweise vorab alle notwendigen Daten der zu unterzeichnenden Personen einholen und diese als Empfänger hinterlegen? Vielen Dank für eine Antwort.

We have integrated AdobeSign into one of ASP.NET application butAdobeSign is not sending emails with specific excel attachments(with multiple worksheets and pivoting) to receipents, instead its set email status to cancel in Adobesign admin panel, what could be the possible cause for this? Thanks. 

Bonjour je dois signer 1 doc de maniere certifie Une fois par an et je refuse de prendre un abonemnt pour cela etant donné que je paie deja acrobat pro.... est ce possible de signé de maniere certifé ? et si oui COMMENT ? on me demande un mot de passe trousseau...merci !

Does anyone know how to get salesforce merge fields to work in formulas?if( {{!ACCOUNT_NOTE_AND_DOCUMENT_GROUP_CONTRACT}} = 1 ) event.value = (checkbox) else (unchecked box)) The mergefield is returns a value of 1 currently, and in the actual formula I have the checkedbox right and the blank checkbox but it gives me values R and £ here. Many thanks if anyone can help!

Is there a way to attach a document to a workflow at the same time as the existing Templates for a customer Workflow?  If not is there another way to send a document through a predefined workflow? The documents I have in mind will be unique each time and generated from an ERP system so creating a Template each time is not ideal. Thank you in advance!

Hi   I did a search but the only feed did't really help.   I have an account that I set up and tested and all seemed OK, other then the "Demo Use Only" flag, have now paid for a year's subscription, created a document for signing and still getting the "Demo Use Only" flag.   Is there a delay in removing this from the account, or am I missing something.   My account has me as the main user, but I had created sub-users and I was using one of those.   Thanks

Hi Team,When i created adobe sign url by this URL (https://api.na2.echosign.com/api/rest/v6/agreements/{agreement_id}/signingUrls?expiry=300) on the place of befault error message we will redirect to the custom URL? Default error screenshot:     Any help appriciated. 

Hello folks,  I'm trying to integrate Adobe sign with D365 F&O.I have Client ID, Client Secret key, Integration key from Adobe sign. I try to integrate but i didn't achieve that. Bad Luck... Does anyone having working experience with Dynamics 365 Fin & Ops vs Adobe sign?Anyone help me to achieve that... or have an idea about this topic? Thanks in advance,Abhinandhan P S.

I receive errors when attempting to send documents out for signature either through the desktop app or web portal. I receive the following message:"We have encountered an issue due to possible Adobe Id change. Please contact your IT administrator or Adobe support."I am currently unable to send out documents for signature.

If you have a plan vip with transactions and it is an enterprise plan, in the future you can change or downgrade to a business plan? We don't have any integration, but we don't want to lost anything with the transactions completed, and we need to know if we can change the plan from enterprise to business. We don't know if we can have any issue with the Adobe ID.

I've been able to embed a fillable PDF form onto a web page, but only the top portion of the form is viewable.  All of the functions are there (scroll, fill, ect), but the full form is now viewable.  I do not see an option to finetune the script to deal with this.  PLUS, I am not coder so I need help to resolve this. Page Link: https://www.charrettechurch.com/INFO-FORMScript Used:<div><div id="adobe-dc-view"><br /></div><script src="https://acrobatservices.adobe.com/view-sdk/viewer.js"></script><script type="text/javascript">document.addEventListener("adobe_dc_view_sdk.ready", function(){var adobeDCView = new AdobeDC.View({clientId: "4473829451834cca8e0406036cb52681", divId: "adobe-dc-view"});adobeDCView.previewFile({content:{location: {url: "https://faithconnector.s3.amazonaws.com/charrettechurch/files/Documents/information_form.pdf"}},metaData:{fileName: "Information Form.pdf"}}, {});});</script><br /></div&

Hi all,Using the flow "Create an agreement from a library template and send it for signature" on Microsoft Power Automate. My template has 2 participants that are required to sign, and when I run the flow I get the following error message: {  "code": "BAD_REQUEST",  "message": "Recipient set is not enabled"} There is something wrong with my flow when I set the participants, so keen to understand how we configure the flow for multiple participants.  

Once I create a document and send it out can I change the document from Sign in order to Sign in any order?  I have a business premium account.  I thought I had selected the Sign in any order, but did not.  Is it possible to edit this feature after the document has been sent?Vici

But we have to handle dotx, potx and xltx-Files. Not supported by Adobe Sign?What can i do? When i try to make a copy from the dotx to docx with Power Automate Flow Copy File Action i can upload the Document to Adobe Sign but the Agreement generation failed.Any automated Workarounds?

Dear All, Anyone facing same issue which is the signer has signed the pdf but status not change to completed.The pdf is set for single signer. How to solve it?  

I'm looking for the option to edit the emails that appear in auto-complete as soon as I start requesting singnatures from other signers. There's a few email adresses in there that I need to get rid off that have been used by accident or picked up wrongfully from another source. I've tried running through the menu's in acrobat preferences and online in my cloud account settings but no luck so far. Anyone got a clue? Thanks in advance

This happens frequently in our organization. We have a form in Acrobat that needs to be filled out and signed by a client. This client is low income, barely has enough money food and shelter. They don't have Internet, they don't have Email. Most of the time, this is an older or disabled American. Currently, our case workers go to the home to get the clients signed up for services. The case worker fills out the form, which is a very basic form (name, address, etc.) and has the client sign. We current hand the Surface device that the case worker is using to the client and they use a pen or their finger to sign. Does Adobe have a way to capture this process from an eSign perspective. Again, I cannot send the form or agreement to the client via email. How does Adobe Acrobat Pro with eSign Teams handle this situation?

Can we use this tool within our company's domain without relying on cloud services, meaning without the need for an internet connection?

Can we install the Adobe Sign tool on Microsoft Office applications without the need to subscribe to MS Office 365?

HiHow can I allow the web form to be submitted without forcing the signer to add their email at the end of the process? Some of our clients don't have an email or prefer not to disclose it. Are they not allowed to proceed?I fully understand that this signature, obtained by simply clicking a link without providing any identification other than the name of the signer, is not strong from the legal point of view. I am willing to settle for it.Here's the process:1. After filling all fields and signing, the system shows this disclaimer 2. Accepting it progresses to this question, from which there's no escape I want to have the option to either not ask this question at all (so the form is submitted after step 1 above) or at least to allow users to leave step 2 blank.Any thoughts?     

Hi, I'm trying to send one document (a resolution) to committee members to approve (sign) or not approve (not sign) but if someone declines to sign, that cancels the whole agreement and the rest of the signors do not get a chance to review and sign. Is there a way to set up the request for signautres to still keep the agreement active even if one person declines to sign but still gets forwarded to the rest of the signors? Is that even possible? 

Our flow looks something similar to this: Employee fills out a packet (60 pages, a lot of redundant information (name, SSN, zip code, etc.) and signsClient signsSupport Broker reviews form for erros If there are errors on the form, le's say the employee mistypes their zip code (populated throughout the packet incorrectly) or enters a wrong phone number (fat-fingers the wrong number on their cell phone while filling out the form), the Support Broker needs to either correct the error or send the form back to the employee to correct the error. Is this functionality possible with Acrobat Sign?

We have changed the name under the account settings, but when accessing our Adobe Sign portion the account name has not been updated. 

Buongiorno,Ho Adobe Acrobat Sign e mi sono sempre trovato bene. Nella compilazione di un documento amministrativo mi viene richiesta Firma Elettronica di tipo a PAdES o CAdES. Posso ottenerla con Sign? E come?Grazie.Alessio