Adobe Aero

Hi,After opening a file Aero crashes while placing the objects on the scene.Wheel of death appears.Aero 0.15.4Mac Studio M1 Ultra | MacOS 12.5.1Help!Stefan

I am creating artwork in photoshop that is layered and then importing into Adobe aero. In aero desktop I am attaching the layered image to a print out of the composit image. So it pops out from the physical artwork. However the image gets jittery or shaken and is not usable. Any ideas? 

Hello there! I made a very short Adobe Aero tutorial for an animation of my old kitchen tile. Since some questions keep coming up in this forum, I thought it might be helpful... This tutorial was already a part of a "Making of" -  so i did not have any extra work with it. Maybe it helps some of you. https://www.youtube.com/watch?v=fBzikUzFiAg&list=PLYbti9OUod0qkk3UXu9s4cKOynxMDn0UL&index=5

I'm in the process of creating aero experiences and it would be great to track how many users have engaged with the experience. I'll be using the QR code generated to share the content and this will be printed in a physical environment for users to access. I can't seem to find this, am I missing something or is this in development.If this isn't a feature, can anyone think of a workaround, so I can track the number of engagements with each AR I produce? thanksLata

Hi, I've been testing out Aero and I've been running into the issue of Aero not being able to read zipped files of .fbx with texture maps, or .obj with .mtl files, and .obj with texture maps. I've tried many different ways of naming these, making sure to only use the ASCII characters, but I still run into issue. Aero won't read my zipped .fbx files and always gives an error saying it wasn't able to import the asset, zipped .obj with just the .mtl comes in with no textures, and the zipped obj with texture maps comes in as a plane (not the model) with no textures. I've tried this on both mobile and desktop, and I get the same problems. It's able to read a .glb no problem, but these other file formats feel pretty standard and are more in line for what my company uses. Also on mobile it won't read .fbx files when it can on desktop.Any help would be very appreciated! 

Hello. I´ve been working in a project using Aero, but some days ago an issue started: when I try to export the project, appears the next message: "Failed to export Project. Cannot export project while project is still loading".Project is not been saved on the go neither.¿does someone have the solution for this problem? 

Hello! My class and I are doing a project on Adobe Aero, but nobody is able to create a link to share with our teacher. Weve tried using school wifi, multiple hotspots, and home wifi on our phones and macs, all of which come up with the same message.All of us have education/school accounts. The Aero and OS versions on our computers are:Aero version 0.18.4 macOS Ventura version 13.0  

It's been a strugle to upadate and create a link.Accidentally the new link was created last week, but since then, my trials haven't succeeded.Can you please deal with this issue? Macbook Pro 2019OS Ventura 13.2.1（22D68）

I've got customers trying to use aero on m1 macs and it's crashing anytime they try to import any type of asset. Here is the crash log. Any suggestions? crash  

Bonjour à tous ,  je suis graphiste en 3d , j'ai testé Adobe Areo pour une faire des test pour un futur achat d'une haint telebbsion pour qui je trvaille ,  Adobe Areo est tout simplement un gouffre de catastrophe , rien ne fonctionne , aucuen explication claire nette et precise est apporté , comme par hasard sur les tuto englais tout fonctionne c'est une reellee perte de temps et d'energie  - dans l'application iphone , la sequence obj avec texture mtl zippé n'est pas animé dans l'application et les textures inexistante - dans l'application iphone le FBX est tout simplement refusé - dans l'application iphone le fichier audio ( on peut importer de la musique c'est ecris ) c'est refusé  passon l'application bureau ... - dans l'application desktop le zip est reconnu mais as de texture pas d'animation non plus - dans l'application desktop le FBX ne bouge tout simplement pas et pas de texture - dans l'application de

I am a Primary School teacher in Regional Victoria, Australia. I teach Performing Arts and each year I do a large scale performance with my senior students.This year I am looking to set up an AR experience for the community with the students. We have created a story line, with 40 different characters. It will take place at the Botanic Gardens and local lake areas and I have designed it to be an 'Choose your own Adventure' style experience. I am hoping someone can let me know if Areo would suit our project.We will have around 40 markers/performances scattared throughout the park lands.I will be filming each student in front of a green screen, and planning on using After Effects to edit it. They will all be live video performances.Each performance will go for about 3 - 5 minutesI will have about 300 community member participate in the adventureWould prefer they are GPS makers, not a visual prompt, no QR code and no 'footprint' in the parklandsNeeds to work on any smart phone for the

Bonjour,Est-il possible de déplacer l'axe de rotation d'un objet ?Je souhaite faire comme si un porte s'ouvre mais je n'arrive pas dépalcer le "pivot". Merci

I've created an AR experience that has the user tap on a red X to reveal a hidden treasure chest. The effect is spoiled when the user is prompted to choose a surface anchor, it already shows the treasure chest, even though it's set to hide. Is there a way to select which elements are visible during user setup? 

I am trying to set up a scene where you can walk through layers of trees, but every time I make it if you walk forward all the trees move forward as well. Does anyone know how to fix this issue? I imported five seperate files and set them up moving backwards through z space. I have tried using horizontal and verticle surfaces as well as an image anchor. Thanks!Sasha

I want to use Adobe Aero in a project for work, but our art directors think that the viewer experience is too Adobe branded and would rather us look for a whitelabel AR solution. Is there a way to disable or hide the Adobe branding from the viewer expeirence?

Hii, I have been trying to make my object appear only after we reach a certain distance to the object and once we reach are not to that distance anymore, the object will disappear. However, it doesn't seem to work... What should I be doing to be exact? Basically, I want my object to appear only when I'm at a certain distance, BUT if I am further than that, it will disappear. Thank you! (I am doing my project on my IPhone)

Hello, I have difficulty understanding why I see all of my objects and images through the wall although they are in another room. Help please! Here's a video for a better understanding of my situation : Sorry for quality of the pictures...ALSO, I use Adobe Aero on my IPhone, maybe that could help answer my question.

Hi everyone, new to Aero. My project idea is to create content, say an animated animal talking about a specific topic at an exact geographical point. From what I can see, Aero can create the content so problems. But is this the software that will allow me to place this object on a map and allow others to see it? Kind of linking a GPS location to this animation. Would they need Aero to view it? Or can I create all of this in Aero, and the user would use a generic AR viewer to see the content? Thanks   

Hi, im having a problem with importing my model from unreal engine 5 i have used the correct files for example it said that it is conpatiablem with .fbx, .glb but when putting them into the desktop aero it gives me a unkown error and I do not know to how to pass it or fix the problem i also checked if aero can be used on windows desktop and it is but it's not letting me imporet anything, please hgelp me!!

Hie everyone, every time I import glb and fbx assets it just not show anything on the viewport, I export my models from Blender then when I import them on Aero nothing happen, or sometimes the Icon of loading the mesh appers but never charge the model on Aero, Whats gets me is that I do everithing fine but just dont import anything, please help me!!

I have set my installation language in my Creative Cloud Dashboard to Dutch, but my Aero app is in English.Adobe Aero version 2.18.4 (111), running on ipad ios 14.3To reproduce: set the installation language to Dutch in the Creative Cloud Dashboard, install Adobe Aero and open the app. And by the way, the option to report a bug from inside the app goes to a webpage that says UserVoice is no longer available.  

I would really like to know when Adobe Aero plans to release its next update. Is it possible to get any information on this?  I have projects and clients on hold, but unfortunately I can't publish anything with the software under the current conditions. The loading times are too long / files too big (and still a bit blurry) and we need the possibility to offer it for Android smartphones, too. The software is otherwise awesome and has great potential! So we hope for a very soon update! 

Wasted a lot of time installing Aero on desktop and found it wont install on Note 9. 'Tis too old! Would have been nice to have been made aware before I installed on desktop!