Adobe Collaboration Experiences

CC Library not workingOpen for Voting

I have contacted Adobe for help on this issue four times and it has not been fixed. Ever since version 25, I have not been able to use the latest version of Photoshop because the Library assets do not work. This is true for all of my libraries. I can not even add assets to a new library. I can create the library, but nothing I drag and drop gets added. This is the case for both brushes and colours, so it is not only a brushes issue.Trying to get new brushes from Adobe using the "Get More Brushes" menu option does not work because the link does not lead to an Adobe webpage where I can download new brushes to replace the libraries that are not working.I updated to 26, and the problem has not been fixed. My only option right now to keep working on my major project is to go back to version 24, which is not a long-term solution.I am using Windows 11 home-64 bit on a desktop. All of my drivers are up to date. 

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5 months ago

defaultuy1mbcv91l9gParticipant

Adobe CC plugin for Word/Powerpoint

Since around March this plugin no longer seems to be compatible/work with Word/PP. Despite several workaround attempts the library itmes just do not import. There have been countless forums with Adobe but it seems they have yet to provide a solution. Come on Adobe sort this out please it's crippling to our workflow.

843

5 months ago

Brandon2688654968p4Participant

Addition of a Proper Recovery Method for CC Library AssetsOpen for Voting

Hello, I would like to make a recommendation for the introductionof a better way to recover deleted assets for the CC library. I accidentally deleted a group in my conpany's CC library and the undo button appeared for less than a second, when i hovered over it, it disappeared and I lost many assets in an instant. The deleted section of my Creative Cloud program showed no files and I tried to reach out to support but there was so much red tape that i gave up. I ended up having to recreate a new group and manually add all the assets again. This incident highlighted to me that CC library did not have a proper way to recover or undo deleted actions and is an unreliable place to store company assets. Simple addittions like a proper undo button, prompt for mass deletion of files and a better way to recover groups is needed.

420

Micah BeardParticipating Frequently

We should be able to add app-specific assets like photoshop brushes to a library.Open for Voting

I'm annoyed that Adobe removed preset syncing. That would solve all my problems. Instead we are forced to use Libraries, which don't allow for app specific assets like photoshop brushes. Give us a solution that syncs photoshop's (or any app's) assets and presets across devices so the user experience isn't different everywhere they use their apps. For example, there should be a straightforward way to save all my brushes in a library so I can go to another of my PCs and see them all, or so that a team member can see them all in a shared library.

1062

inderajith_5079Participant

Is there a way to export "Review links" along with the comments and annotations?

Review Links history is not well managed and we could miss the review feedbacks.Is there a way to store/export the review links along with its history? May be in PDF format. Please let me know if there is a workaround for it as well Thanks in advance, your help is much appreciated.

350

kateřina_2735Participant

CC Library showing white background in image showcase

When adding vector in Indesign the image showcase has white background which is unhelpfull if graphic is white.Therefore you cannot see the image.

400

Alena_MTCCParticipant

CC Libraries working unreliably

Recently (past few weeks) I'm having the same issue as many others posting here - CC Libriries working unreliably, dissappearing, freezing, etc.  I am trying to get my team on board to use the Libraries for the couple of brands we are working with, but given the circumstances it's really difficult to get others on board with it right now. Over the years I found it to be an excellent time saver, hope it can be fixed soon. Thank you!

900

stijn_7622Participant

CC-Libraries freezing Indesign

My CC-Libraries in InDesign keep on freezing everytime. Cant select, change, or close anything within the CC-Libraries tab. Its been going on for a few days aswell.

1141

jodyc25446337Participant

File sharing with Adobe portfolio

Hi there,Not sure this is the right place to post, but couldn't find an Adobe portfolio forum - sorry! I want to create an offline photo portfolio that i can create with my team but share at client meetings. I thought Adobe portfolio would be the answer but found you couldn't collaborate with other users and you couldn't view offline. Has anyone got any recommendations on what software i could use? thanks!

580

derekwatsonCommunity Expert

Libraries OrganisationOpen for Voting

Can Libraries organisation be made simpler?Selecting individual items to move to another library takes so long especially as the popup window is so small.Merging Libraries would be so useful. Selection of multiple objects to say add multiple colours rather than. each one individually could save a lot of time. Single object option or multiple, as in Asset Export window is what I mean.

2742

Isaac5EE2Participant

Document Share Preview Zoom

When a document is shared via the share link in the adobe programs and is sent for approval. How can one communicate what 100% might look like.  For instance if I share banner that is 36" x 56" the preview will display completely zoomed out, so my client will never know what the artwork looks like at 100%, meaning they will never know when I am trying to show them something that is pixelated because they have low quality images..  I know it might also be a difficult thing to achieve because of user zoom preferences in the browser.  Does anyone have any idea on how to communicate this or what a future verison of preview may look like. Are people getting feedback from other programs instead of the share link; like frame.io?  Let me know your thoughts! 

600

you_3670Participant

Adobe subscription redeem for new Nvidia user.

So, I just received a notification from adobe stating that new RTX 30 and 40 series users will get free one month subscription of adobe creative cloud. but when I go to redeem it adobe shows this error attatched bellow. What to do?

7231

stephaneparisdesignParticipating Frequently

Adobe Stock files adding into default library is the most annoying feature ever

Just so you know, I like to manage my library by myself, not by you. I NEVER add any image in my library, NEVER. Now everytime I download a picture its automaticly added to my default library - witch doesn't have anything to do with stock pictures. And pass too mutch time online trying to find how do I turn off this really really (cannot say big words it seems) annoying feature.Even after I manage to find how, you dit turn it back on. And this time, I don't find the option to turn it back off. Did you know that there is other Stock service?! I guess I won't have this issue with them. I will keep that in mind when renewall come around.

1151

Alexa PattonParticipant

CC Libraries Freezing

I am having constant issues with my libraries freezing/being unseable across InDesign and Illustrator. I took the time to build out all the brands I work for, but it is frustrating when I can't easily access the library.  The back button to get back to my other libraries is grayed out in InDesign and in Illustrator it is just stuck on another library. Please advise on how to fix this, it is important to my workflow. 

2061

Vibrant_Skyline15B9Participant

ADOBE TRAVANDO E COM MUITOS BUGSOpen for Voting

Os programas da Adobe estão com tantos bugs que está até difícil de trabalhar, biblioteca sempre trava, lenta, programa fechando sozinho, segundo a estátistica do meu mackbook o Ilustrator é o que mais consome energia, e olha que nem to abrindo tanto ele esse período. Enfim. nao vai adiantar falar na mesmo.. só um desabafo

391

BiLCazdyParticipant

Annoying search field in CC Library when using colors

Am I the only one to be very annoyed with the search function in the CC Library palette (in Photoshop anyway)? Every time I click a color in the library to use it, then proceed to hit a hotkey to change a tool (like V for pointer tool) the search field in the library palatte automatically populates and I sit here typing my hotkey letters into the search field, wondering why my tools aren't changing. It's a productivity pain in the butt. Anyone else? Can this be changed?

1582

FeedbackCommunityMemberInspiring

licens managmentOpen for Voting

I currently us 5 computers and switch between them every day i would like for there to be a better lic management that i can sign out easyer to switch computers faster also remove bridge from requiring the lic and fix the lic check lag i get on all my programs. i beleve that if i install adobe bridge and acrobat reader that there should be a lic free version. bridge will allow you to preview files delete and lable and rate but no pro fetures that will link you to apps. and if you try to open a app required document like a PSD or AI or ID file ... point them to adobe reader and let them know so that they can preview and sort files this way i can use the server without a lic to just view and sort my project documents and no need to switch lic accounts all the time

701

brian_5256Participant

Illustrator CC library keeps freezing on illustrator 29.5.1.

Illustrator CC library keeps freezing on illustrator 29.5.1. everything else works still, just the library panel freezes and you cant select anything. only work around is closeing the illustrator and re-opening up everything. 

1652

Daniel3798638081zmParticipant

Libraries are free and indesign and Illustrator and Photoshop! Please fix!

791

Valerie25540130li3gParticipant

CC Libraries are freezing in InDesign 20.4.1

Now the CC Libraries are freezing in the latest InDesign. This has been happening with llustrator for the past month and now it's happening in InDesign too. The CC Libraries pane is completely frozen. I cannot scroll through or get to another folder. Mac Sequoia 15.5

1721

Marie PhilippaParticipating Frequently

Illustrator 29.6 Bug_ Libraries are frozen and am unable to access assets>>>>

This latest problem with illustrator which has been crashing constantly is quite alarming.  I updated Illustrator to 29.6 yesterday and trusted that all would be well, but  now am unable to access  assets as Library is frozen.  I am on Mac Mini Studio, Apple Mac M2 pro, OS Sequoia 15.5 . It seems lately that every Adobe Illustrator  update brings more and more problems and is wasting hours of precious time.Do Adobe ever test anything in house before issuing updates? It seems like they want their long suffering customers to do all the testing for them?

2842

danica_1646Participant

Invitation to collaborate on library leads to 404 error in email

Whenever I receive an invitation to collaborate on a CC library, the "start collaborating" button in email leads to a 404 error page. The only way to accept the invitation is through the notifications modal on Adobe.com. All of my team members have had the same problem when I invite them to collaborate on libraries.

340

helpful_painter1273Participant

Allow to change folder location of "Creative Cloud Libraries"Open for Voting

When working with Creative Cloud Libraries, folders are generated in the following locationsFor windows: [Local WIndows Drive]:\Users\[Username]\AppData\Roaming\Adobe\Creative Cloud Libraries\LIBSFor MacOS: [Username]/Library/Application Support/Adobe/Creative Cloud Libraries/LIBSAll files in the Library are downloaded to the local folder, not just the ones you work with.At the time of writing, these are not movable, they are not creative cloud files and do not follow the preferences when moving your "Creative Cloud Files" folder. When working in an org, these libraries can grow to a large volume (300GB+)If these folders could be set in preferences to be moved to a different location (like an external drive, network drive, or cloud drive) that could help mitigate storage issues on laptops and small storage PCs 

3771

FeedbackCommunityMemberInspiring

Library won't load assets (completely blank) OR even let me import from a CClibs file

Library won't load assets (completely blank) OR even let me import from a CClibs file (it's been 3 months)

7659

Sarah_NicholsParticipant

Exporting Adobe CC library as individual files vs. .cclibs file

My team and I are wondering if there is a way to either export an entire CC library as individual files vs. .cclibs file *or* if you can extract individual files from that .cclibs file. We are wanting to create all of our assets for a project within adobe libraries, and then once the project is completed, export the individual files for archiving on our server. Thank you in advance.

17482