Adobe Learning Manager

Issue Often when trying to sign in to Captivate Prime, you may encounter the error message: No user found for the given adobe id email in this account. please link your adobe id to your prime account before logging in. This issue occurs due to browser cache issues or if you are not a part of the account you're trying to access. Fix Clear the browser cache and retry signing in to Captivate Prime. Also use a different browser to sign in. If the above step does not resolve the issue, then contact the Admin of the account, so that the Admin can verify whether your email address is a part of this account. If you are a part of the account and still unable to sign in, the Admin must verify if the Adobe ID is the same with which you are trying to sign in. (In some cases, the Adobe ID is different that the Captivate Prime ID on the account)   If the issue is still not resolved, get in touch with the Captivate Prime support team.

Issue The L1 feedback auto-popup does not appear for a learner after completing the course. Cause Sometimes it can happen that a Learner may not receive the L1 feedback after completing a particular course or may receive a message as shown below:       This can happen due to the following reasons: Feedback is not set to appear after course completion. Reminders are turned off. A reminder is scheduled to appear after a certain amount of time. Resolution Please follow the below steps in order to check if it resolves the issue:   1: Ensure that the option "Show questionnaire immediately after Course completion" is enabled in Course > Instances > L1 Feedback.       2: As Admin, navigate to Settings > Feedback. Check when is the reminder scheduled. In case it is scheduled for After course completion, change the option to On course completion.   3: Enable the following em

Issue: There are scenarios where you are unable to upload a CSV because CSV processing has failed. You see the error message below:     Cause This issue occurs if there is a user who is already present in the system with the same email address or UUID. Resolution SCENARIO 1 Accounts on which UUID is not enabled.   In this scenario, there are two reasons for this error:   The user that you are trying to add is a Manager of an External profile. To resolve this, open the external profile the user is a part of, select the user, click Actions > Assign Role > Manager, and change the Manager of the profile. The user that you are trying to add has been purged. In this scenario, you will not be able to add the user with the same email address until the purge process is completed. As a workaround, add the user with a secondary email address to provide access to the platform. Once the purge process is complete, edit the user and change the email

As learners demonstrate skills they have learnt in the real world, track the experiences in your LMS. Reward learners, calculate the impact of your trainings, and use feedback to refresh/update your trainings. Use xAPI to link real world experiences to your Adobe Captivate  Prime LMS and thereby to your training initiatives. Make inferences about the impact of your training, reward your learners, and use the feedback to augment your trainings as you go along. Read further: Click on the link below to download the business document/ customer guide.  

Hello All,I uploaded a SCORM file to the Content Library, then later discovered a navigational mistake (no changes to Quiz Preferences at all). It took me about 5 or 6 tries to resolve the issue, and I was uploading a new .zip file each time into ALM to test it due to the Captivate Preview function limitations. After the last upload/update, the file type changed in ALM from "Adobe Captivate" to "Other Type" and it will no longer display in the Fluidic Player. I even tried deleting the Module and reuploading it, but it's still coming through as "Other Type" and not displaying. Has anyone fought with this in Learning Manager before? Any ideas on a solution is much appreciated!

In the update from Prime to Learning Manager, did Adobe add a bunch if general course to all users libraries?

i want to schedule exam for Adobe Certified Professional - Adobe Commerce Developer AD0-E702 but there is no link avlaiable for thatplease will help me how i can set Adobe Commerce Developer AD0-E702 when i go in the link of Adobe Commerce Professional it show me  AD0-E711 Adobe Commerce Developer Professional 

Is it possible to create users in bulk with the endpoint POST /user

We get an average of 15 emails a week from learners having difficulties enrolling in our Academy. Our current solution is to manually add them, but I would like to discover what can be done to correct the issue without manually adding them.  

When playback control is hidden, 10 second forward and reverse is still active on videos.  Learners are able to skip content even if content completion is set at 100%.  The message about required completion is no longer there.

Hello All, I have a Learner that failed the exam at the end of their Course. Before allowing the Learner to retake the exam, they are requiring that the Learner complete all of the instructional material again. I know the Admin > Reset Modules function will not apply to Modules that are completed, so is there another way to reset the Modules that have already been completed? In the Admin > Courses > Settings > General, I see an option for Multiple Attempts (currently toggled off). Does anyone know the effect this setting has on the Learner/Instructor experience? Thank you in advance for any guidance provided!

During account setup, my user reports being required to input a website. The Website field is red-starred, and won't allow the user to skip the question. User's business does not have a website. Can I direct the user to input my agency's website as the website? Does it matter what website is put in here?

I want to stop Photoshop & Lightroom files from automatically going over to my Dropbox, taking up space in dropbox. How can I stop this? My email is shephardproductions974@gmail.com

estou tendo probrema ao reproduzir os filmes a tala fica flicando

Al subir una evaluación SCORM a la plataforma Captivate - Learning manager no puedo limitar los intentos del alumno y no sé como configurar para que esto no sea así. ¿Qué puedo hacer? 

When using this connector is there any documentation on how the User Accounts in AEM map to the user Accounts in Adobe Learning Manager? Is SSO still needed? Is the User Account in ALM automated - so that All accounts in AEM have an account in ALM? Or is bulk upload or sel-service registration still needed? How are AEM logged-in users mapped to their accounts in ALM?

Comprei um plug-in e não estou usando mais quero cancelar, já desinstalei mas nao acho onde cancelar e ainda está como adquirido!

How do I set up courses only visible to a specific user group? We want to build courses for internal training only. No other registered learner should be able to see the course. I am assuming User groups are how I can set this up, but am not sure.

Hi, I'm new to working with ALM, so the question might be obvious. We're looking for a way to detect when a user completes the enrollment, preferably in real time. I've been looking at the available API and I haven't found any way to achieve that.The only thing I found was that I could get the list of all the users and then get all the enrollments for each of the users. Then I'd have to check the completion dates of those and run this periodically comparing the completion dates again the last check date. This seems like a lot of traffic that will mostly return nothing.So is there something I've missed that would allow me to subscribe to some events? Or maybe at least there's some kind of journal/even log that I could periodically pull and find the enrollment completions there? Thanks for all the answers 

  The latest version of Adobe Learning Manager is live now !!   The new and enhanced features include:   Multiple SSO/IDP Support The platform now supports multiple login methods for both internal and external users, configurable by an admin. You can have multiple users like your customers, employees, and channel partners on the same account.   Non-logged in feature support for end-learners Learners can now access the training site and explore the courses in a non-logged in state. This feature makes it easier to create a customer-facing learning portal, where learners can browse various courses without being logged in initially.   Training overview page enhancements A refreshed look and feel makes the learning platform more intuitive for end-learners. Learners can now bookmark a course, find related trainings, and filter trainings by an author.   Fluidic Player customization The Fluidic Player can now be customized to match the look and feel of your websi

I have a video that I created using Camtasia Studio. It has an interactive quiz in it. I used Camtasia's instructions to get the interactive video into SCORM format. Now, how do I import that SCORM package into Prime? I am not using other Adobe products as learning content management systems (LCMS); thus far in my exploration of Prime, the only interactive content Prime's Fluidic player will actually play are interactive content created and produced by Adobe applications.

Is it best practice to open a new Prime account for each client/brand?  Or can we manage everything under 1 account and have each brand's learners log into their own vanity URL and branded site? Thanks!

How to add manager for a user through user create api

Is there a way to download the files from the Content library? I want to make a backup of everything, some of quizzes have been lost, so I was wondering if I can download the files from captivate prime.

Why doesn't prime capture the names of those who click on the "register interest" button for the admin to review?? I can't find the names anywhere. Love the idea of this feature and I like that they will receive a notification when something is scheduled, but it would be even more beneficial to see who has registered their interest. Any ideas??