Adobe Learning Manager

Good morning Community.I am building a troubleshooting guide for Prime learner login type issues (for myself), but thought it might help someone else (click here).If you are not documenting your workflow as it relates to building your content and managing your learners in Prime, start.Bless the person that comes into your department (your replacement or a new team member) with your foresight to make their job easier (because you took the time to document what you do).Regards,Thomas H.Master Electronics

Hello all,  I am creating a course on Special Education and would like to map skills to a skill domain.  Currently Captivate Prime only lists the following domains: Supply chain managementAccountingScientific research and engineeringComputer securityStrategic managementSocial mediaMedicineFinanceWorkplace safetySoft skillsBusiness lawManagementHuman resource managementTechnical communicationBusiness ethicsCustomer relationship managementInformation technologyProduction and manufacturingMarketingQuality managementBusiness processLearningDesignAnalyticsSales A part from "Learning" domain none of these domain skills are a good representation of this professional development course relating to Special Education.  I want to create several domains relating to national guidelines and standards for special education however the tool doesn't seem to have this capability.  Does anyone know a work around or whether this functionality will be coming out in a new

The January 2022 release of Captivate Prime focuses on Classroom locations and Microsoft Teams connector. Classroom Administrators can now set up a library of classroom locations. For each Classroom Location, the administrators can set the metadata that includes Location Name, Seat Limit as well as additional information such as the Location URL. Authors and Administrators can then use these pre-configured classroom locations for setting up instructor-led training events (classroom modules).   For more information, see Classroom in Adobe Captivate Prime.   MS Teams connector Microsoft® Teams® is a persistent chat-based collaboration platform that supports document sharing, online meetings, and other features for business communications. Adobe Captivate Prime uses a virtual classroom connector that can be used to integrate Microsoft Teams meetings into Captivate Prime. Microsoft Teams connector connects the Captivate Prime and Microsoft Teams systems to enable automatic

Are there any solutions partners out there that have figured out a way to pull in Adobe Solutions Partner training catalogs into Captivate Prime?  I keep getting told it is not possible, but the catalogs exist and are accessible if you have an SPP login.  

Credit card no. being charged is ending in 7100 with starting Sept 2018. I am not a member to the plan. Kindly cancel any membership you may have in your records and refund me the amounts chargedand confirm back once my subscription is cancelled.My e-mail id is : (posting contact information is not allowed in the forums)Regards,Varaporn wongpichit

Problem! I cannot upload new projects on the elearning site. Also I can't see the projects I have uploaded in the past.. What is going on?

I have published a course with a number of modules in both mp4 and Captivate zip formats.Module 1 - Course Content (mp4), Module 2 - Summary and Mini-quiz (Cp), etc.When started, the fluidic player will display a very low-res thumbnail from around the middle of the mp4 behind the play button, while the Captivate file will display a blank frame with the course background color (red in this case for emphasis).I have tried editing the thumbnail of the mp4 files, but this still shows a low-res version from the middle of the film. I have also added a first slide to the Captivate project, but it is only ever blank.I have noticed that this problem does not exist in the Adobe courses included with Prime. These seem to always start with frame 1 from the film displayed behind the play button.Anybody out there solved this problem? Many thanks in advance for your help.

How do I edit a Checklist that was added to a Course. I need to change the Pass Criteia but it is grayed out when I go back into the Checklist. 

Please tell me where my modules went. Clearly the program captured them as there are 19 listed.Nurse Assistant (NA) Course NUA 101 1T JAN22 I spent hours on this and I cannot use it. Nurse Assistant Career Path, Program and Resourcesby Laura Mikkelsen Sunday December 26, 2021 21:18Please note:The Nurse AssistantProgram,ulum requires advanced Mikkelsen.aSunday, skills.Englis2021 at a Second Language (ESL) classes are available for students who want to improve their speaking, reading, writing and listening skills to increase their college and career readiness.What will I learn in a NAwriting, Nurse Assistant training includes basic nursing skills required to provide safe, competent personal care for individuals with an emphasis on:Person-Centered CareAging ProcessCommunicationSafety/EmergenciesInfecindividuals,tionLegal and Ethical IssuesMeasurementsEliminationNutritionBasic Restora and emergencyd RehabilitationDementiaMentalethical issuesLife CareThe Nurse Assistant progr

I cannot find any courses om my Captivate Prime, how can I fix? Thank you

Folks:New user, having some difficulties getting buy-in for our eLearning on Captivate (authoring) and Captivate Prime (LMS). Can anyone share an example of a course you are proud of that fits this criteria? My management is asking to "prove" that this combination works, and they do not generally believe marketing white papers or stuff on a product website. They want a "real-world" example. I can sign an NDA, work through whatever restrictions you may want to have, but basically I would like to see what we can show our management in terms of the quality of the courses we plan to develop. This is become an acute manner and I really don't know who to turn to. Asking for a favor; thanks for considering our plight. If anyone from Adobe has some examples that would fit this need, we are wide open to your suggestions. Sincerely, Rick BauerUniversity of Denverrichard.bauer@du.edu

Hi, When try reactivate user, try create again user in add user feature, receive the message Error! Email already exists.Can support?Thanks Sergio Rodrigues

Hello everybody! We are VERY concerned about a new security vulnerability that just arised regarding to new zero-day in the Log4j Java library that is already being exploited, we are concerned because we don't know if Adobe Captivate Prime is affected by this vulnerability and our customer's files may be compromised. Please get back to me because this is a very urgent matter.Please help us selecting the following questions:Internet facing: Yes / NoLog4j used:Log4j version:VM4 vs. VM0: VM0 / VM4Has anybody heard something about this matter?Thanks a lot!

How will the items be viewed by the learner on their homepage? Once you have uploaded content can you change the order that they appear for the learner or do we need to take this into consideration as we upload multiple pieces the order in which they are to appear.

(posted in both CP and ACP communities; Adobe rep said the comment did not belong in CP, as if the product producing the eLearning and the actual LMS host were somehow not related--this continues to illustrate some serious difficulties I have respecting this platform--both CP and ACP). I went out on a limb recommending Captivate (latest rev) and Captivate Prime as a eLearning solution. Absolutely stunned to find that a 6-year old program has "disappearing" slide navigation, and the recommendation is to render the file as a SWF format--on a Captivate Prime server. Other issues with font retention, substitution, lots of twerks and bugs to iron out, a 12-step checklist of things you have to tweak before you post to Prime. Really stunned that this product is in the Adobe product line, or that it is apparently cared for as poorly. We are trying to get help on these matters, but a 3-month job has now run into 6 months and my management is wondering why we did not go with and independent

proszę o podpowiedź jak zamknąć istniejące już nie potrzebne konto, aby płatności przestały się ściągać ? 

Trying to find out the best way to learn a comprehensive set of tools and actions for this LMS platform. What did you use, and how did it help? thanks for your time? I will publish the results should I get enough to tabulate and rank.  Rick (Colorado)

In the midst of skills acquisition for our company in both Captivate and Captivate Prime. What has been the most fruitful way to get skilled up in these platforms. Tired of paying $200/hour for single-issue fixes, and am looking for the modality --class, book, self-training, etc--that has been the most rewarding for you or your company members.  thanks for your candid guidance Rick (Colorado)

Hello dear Captivate Prime Community,we have a problem concerning the deadlines for a learning activity. We set a deadline in the instance and activated the reminder 2 days prior. Sadly the reminder we got per mail was completly wrong. The deadline was incorrect. In the mail it said the deadline is today (actually it was three days till deadline) and the user has one day left (with doesnt make sense with any of the "deadlines"). Do you know what the problem is?And at what time of day are the emails send? Is it possible to change? What is the logic behind the reminders?  Thank you!

I am about a week into ACP. I develop all my module in Captivate and upload them to ACP.The first couple of days the navigation on the bottom worked well as did the table of content on the lower left. Today, the controls now do nothing.Help! Rick

Is there any way to change what language pops of first when creating a course?Seems like the default in English either way, when I add another language to the course in the content libraby, I'm not able re-arrange the languages in any way - or is there a work around? I know I can have the learner change their language in their profile (however, doesen't seem to change wich language pops up first in the course). And I knows they can also change it in the player, however with majority of learners not having English as their first language, most of them have to change every time. 

Tech support is asking me to upload my course to scorm cloud. How do I do that and what is a scorm?  Is that the lizard creature on star trek?

Hello, My name is Kayode. I tried to edit the email template for Learning Activity but each time I clicked on save, it wouldn't save the added texts. Can you please help out?  Regards,  Kayode

Hi, I have a user who put the wrong email address in when he registered (his personal email, not his business email that his account was set up with) - we don't seem to be able to undo this so he can log in with his business address.  I've tried deleting his account and adding him again, but obviously all his details are the same so it picks up his original account.  Does anyone have any suggestions?

Hi All,I'm a bit new to Prime so I appreciate any light you can shed here. I have made a bunch of learning projects in Captivate in 1920x1080 aspect ratio because I wanted my HD slides and videos to be in HD. I published them to my Prime account and when I access them on my mobile device, everything looks great. When I view them on my desktop, everything is HUGE and not adjusted for the size of my browser, but is instead clipped (see attached pictures).   I assume the issue is in Prime, because that's the application displaying the learning material based on the browser and device information of the learner. So, can someone help me determine where I need to adjust my settings so students on desktops get the same experience as those on mobile devices? Thanks!