Adobe Learning Manager

The click and drag across the timeline is a real nuisance! You need to keep circling the mouse to keep the selection panning to the right.

I've removed 2 learners that I was competing against on the Leader board progress bar because there were 3 people on the same points and they were overlapping each other. Now the users that I removed (by clicking on the x button on their profile image) are no longer available to add to the leader board again. When I type their name I don't get any results. How can I add them back to see how they're competing with me?RegardsSean Ryan

What causes the Get Adobe ID link from the Prime log in screen to vanish? I have a computer where a new user failed to obtain a new Adobe ID. Ever since that time, we've not been able to see the Get Adobe ID link on the login page, under IE11.We DO see it under Chrome running on that same computer. Unfortunately, IE11 is our standard so we can't just switch browsers.We have cleared the browser cache and restarted that computer with no positive result. Still no Get Adobe ID link on the Prime log in page.Anyone else having this issue with IE11?

Hi Everyone,At my company we have created new employee training and have published it in Prime.  We would like to make instances of the course available ONLY during certain dates.  I see where we can set due dates, but I don't see how to block access to a course until a specific start date like I have done in many LMS systems.  Is there a feature in Prime that allows us to set a start date for a course instance?Thanks

When creating, updating, or modifying modules, one can use "Tags" to help identify and sort different modules within Prime. My question is for two reasons. I want to know if learners are able to search for content or view tags associated with modules. This will impact tags created.Basically, I want to use specific tags to identify and sort modules, without learners being able to see these sensitive tags.If they can search by them or view them, I simply need to know.Thanks.

As we continue to learn Prime and how we can use it to help manage our programs, we've learned that the concept of User Groups as implemented in Prime, are less useful that we expected.We want to manage our training requirements and recertification through our user groups. The thought was that we could build a user group and then use the user group to assign learners to many courses and certifications and maintain those relationships through the user groupds.While that works on the first day, it doesn't work after the initial setup.Why?Because when we add someone to that user group in the future, the courses we have assigned learners to, using that user group, are not automatically updated. That means that we now have to manually assign learners to those courses.Am I missing something? Perhaps someone can help me understand the purpose of the user groups in Prime and how they are intended to be used over the long term?

As a stand alone product (meaning without the help of creating something in Adobe Captivate, then publishing it in Prime), does Prime have the capability to...Have a company specific Terms of Use page appear that all my learners must agree to before gaining access to company courses?Prevent, learning content from being copied, reproduced, stolen?Have a company specific learners' forum (examples include, one just for sales, one just for product development, then one for entire organization)?Have a company specific welcome message for users newly added to the platform?Have the option of creating a knowledge index report? For example, a learner works through a course, but needs remediation, is there a report that indicates to Admin/Manager specifically what learning content that person needs remediation on?...some of the aforementioned are features I have in my current cloud-based LMS.

Is there any functionality change associated with the course instance expiration date? I am hoping the expiration date can be used to "lock down" a course at a certain point in time. It would great if learners were no longer able to complete unfinished models after the deadline or in some way have the system indicate that it was completed past the deadline.If course instances are not able to accomplish this is there another way to use the system to do this?Thanks,Ash

I am trying to set up courses that would allow learners to only sign up till a certain date.  I thought I could use instance deadline, but this field is not changeable.  How would I accomplish stopping leaners from signing up.  And what is the purpose of the instance deadline?

I used the Quiz feature in Captivate 9 and created 4 survey questions. Once learners respond to the survey (via access on Prime), how do I see the survey results the Prime platform captures? This is not the L1 or L3 elements pre-built in Prime I am asking about.

We have not started using the certification features of Prime yet, but we are trying to imagine how they might be used. Ideally, this is how we would use Prime to manage our recurring certification programs:1. We want to initially certify someone today, using a course of instruction set up in Prime.2. Now that the person is certified I want Prime to remind me in 2 years that the certification is about to expire and to recertify, the learner must complete a different course than the course we used for the initial certification.This basically means that when I assign someone to a recurring certification program they don't have to take the course associated with that certification immediately but will be reminded by the LMS in 2 years that they must now complete the course to maintain their certification.Is this possible in Prime?

What is the official difference between completion criteria and success criteria in the context of the module library within Prime?

Question about the CSV method of uploading and maintaining our database of learners.I understand that I can have any number of columns in my CSV file so long as I include the mandatory columns. If there is a limit, please let me know.If I set up my CSV file with columns titled "Group1", "Group2", and "Group3" and identify each user as a "member" or "non-member" in each column then Prime will automatically set up profiles with the name of each column. Again, if that isn't how it works, please let me know.What happens later if I edit the CSV file and move someone from Group3 to Group1 by editing the member/non-member value in the appropriate columns for that learner? Will Prime automatically update the profile? (I am guessing it will.) If so, and I've used that profile to assign  learners to a user group within Prime, will those user groups be automatically update with the change?

hi,Would you advise following errors?1) It is unavailable to contain quiz module into new course.2) It is unavailable to chose courses that I published in certification tab.3) How can I get demo in Japan or via tele conference?4) Cannot reply on this discussion board. No response from reply button.Sincerely,Masaki SAKASHITA

I have a course in Captivate Prime with two modules. The first module is an "Activity" module that just enables the learner to access a PDF they must read before taking a quiz in the second module. Both of these modules were built in Captivate 9 with the latest update.If the learner fails the quiz in the second module and they exit the course, and then return and try to retake the second module (the quiz), the module fails to load. All they get is a white page the same size as module. I can't figure out the problem. I have the quiz module set to never send the restore data. That should cause the module to reload fresh each time.In this case, you can't restart that second module because it just fails to load.Anyone have any ideas?

On the course settings page I am trying to drag/drop multiple PDF files to upload as Resources to the course. Each time I attempt the drag/drop, the ACP window closes. I had to upload the files one by one. And, even with that process/(those steps); once the PDF is uploaded I have to refresh the window, after Saving, to get the "click to upload" button to re-appear.

I am having issues where my Virtual Classroom modules are not working. When ever i create one and then preview it (or view on a published module) I get the following error message: Virtual Classroom ModuleNo session details have been updated.When creating I added everything that was needed. Anyone else run into this issue or have a suggestion on what might be going on?Thanks,Ash

I have a module called Overcoming Price Objections Pre-Assessment. It is a quiz element I created in Adobe Captivate 9 (trial version). the module sits in my draft course called Copy3_Master Electronics Selling Philosophy. For the past two business days I have not been able to preview the module as a learner. Each time I attempt to do so it times out.

Hi,I am a trial user of Cptivate 9 and Captivate Prime in Japan.As some of you discussed here, I can not upload module from 9 to Prime. Even it is about 4MB.Furthermore, I also can not create courses containing quiz module.When I upload quiz module, system appears like it accepted uploading.Then when I open course creating page, the quiz module desappear.Then I check back module libray, there is no quiz module.Is it just a specification of trial version?Please advise. よろしくおねがいします。

I'm trying to go through the entire sample course to get an idea how to build my own. But I cannot get past this module."There is a sample course in the platform called Business Communications (Sample Course). It will not move beyond module three when I'm signed in as a Learner."

I do not have the Adobe suite of applications, examples: Adobe Captivate or Presenter. Thus, I built a short pre-assessment quiz using Microsoft PowerPoint 2013 Office Mix. But, once it was loaded into Adobe Prime the interactivity does not work. Are there any fixes for this?

  Within the next several days, I’ll need to upload additional users to our Adobe Captivate Prime LMS. At present, 150 users have been added to our LMS, and I have a major question…   If my 150 existing users are NOT included in the NEW csv file that I will upload, will they be removed from the LMS, or will they remain? 

I created a course with one classroom module and published it, but cannot add it to a catalog.Thank you

By default it seems Prime makes the course due ten years from the date it is assigned. How do we set that to a more reasonable time?

I loaded several WMF images into Captivate 7 and I cannot figure out how to make the images not be transparent. Help!