Adobe Learning Manager

I have created a bunch of users and after the fact would like to change the profile information for reporting convenience.  It looks like changes to existing users is related to changing their role from learner to Author, etc, or deleting them.  What do you do to edit the name or profile fields?  What if you misspell someone's name? 

Does Captivate Prime collect and report individual question data for reporting and analysis? I would need to be able to report numbers describing each question in a quiz and how many users selected each possible answer. I also need to be able to report for any user, exactly how they answered each question in a certification exam. I am still looking for anything in the documentation that addresses this requirement but haven't found anything yet. And now that we have a forum, thought I'd post this question.Pete

I've been unable to get Captivate Prime to record data from a simple M/C quiz built with Captivate 8. To ensure the problem isn't with my quiz, I'm working through all of the help files to make sure everything is set up correctly.The help files say that I have to configure the manifest file using the Manifest dialog, which is available through the Quiz>Preferences dialog.What are the required settings for SCORM 1.2 or SCORM 2004?Or perhaps a better question might be: Is Captivate Prime a SCORM 1.2 or SCORM2004 based LMS?Thanks,Pete

Hello, I am thinking about using Cap Prime as my LMS for my Captivate projects. However, when I put my recent project up, the TOC did not work and neither did the glossary widget. The option for the TOC did not show up on the screen. The glossary widget button was visible, but when it is clicked all you see is the X I created to give the learner the option to close it. The reason I wanted to use Prime is because Cap opens really fast on that site as compared to the LMS I was using. However, on the other site the TOC and the glossary widget worked. How do I fix this? Thanks. Tricia

We came up with our own workaround to get video to work on prime finally have succeeded. One step forward and two steps back though. We want to use iPads for training. Our module plays fine, however the iPad screen cuts off the right side of the image. The module was set up for ipad. Does anyone have a fix? What needs to change in Captivate 9 to make it work? We have two weeks before our company shuts down our department for failure to get anything to work. Are there any freelancers out there that we can hire to get us up and running on this? We would love to speak with you.

I was wondering if this was planned for further down the line, basically looking to change the colours for different courses and maybe add logo's or images

I have published a course using Captivate 9 and embedded video using the first option.  I then published directly to the trial version of Captivate Prime.  The video will play, but if I go back, it will not play and I lose the character animation and video.  The only way I have found to make it work properly is to publish it as a PDF and provide a link to DropBox.  I wonder if I need to create the video portion outside of Captivate 9 and publish on YouTube instead of Captivate Prime.My Captivate Prime trial ends today and I am not sold on this system.

I have created a bespoke drag and drop slide using the wizard in Captivate 9 and made this into a quiz. I have set an incorrect answer box and a correct answer box. When published and tested the incorrect box is displayed as expected when the answers are not correct but the correct box is not displayed and the slide simply progresses as set up in the on success properties. Any idea how I can get the correct box to display before the slide moves on?

I am not able to access the leaderboard for the latest enrolled course. I was able to acces it earlier and can check the points of my colleagues. Please resolve this.

I used the Prime template to add several users.Prime keeps telling me it doesn't recognize the manager email, but it is the manager email in Prime. The system won't recognize that column, so I added another column, and it errors out.

How do you change the clip speed on Captivate prime?

Trying to update a module following the video instructions in captivate prime. I click on the module name select change and choose my captivate 9 file and get a file type error cptx.

Hello,When trying to export quiz scores of users in a new instance  (not the default instance), the file is exported as random  .json  file.If I use another course that enrolls users in the default instance,  I can export quiz scores just fine.This is the error I get in the json file when exporting in the new instance:{"status":500,"developerMessage":"An unknown error has occurred","code":"INTERNAL_SERVER_ERROR","moreInfo":"www.acap.com/errors/reporting/InternalServerError","errors":{"error":"java.lang.IllegalStateException: Duplicate key com.adobe.acap.reporting.controllers.AdminQuizDataControllerQuestionDetails@64e074a9"}}This is for a paying client, so it would great if I could get a fast response/fix for this - Thanks-

how do I enable feedback for my courses ? help me urgently...

The Admin-Feedback Settings page allows me to edit all the questions except the mandatory question. How can I do that?Also, is there a global enable/disable for requesting feedback? I completed a course and never received a request for feedback. The Reminder Setting is set to On Course Completion.

Hi there,When I preview my quiz through Adobe Captivate (Preview > Next 5 Slides), I can go back and see the review of my quiz.  However, after I have uploaded it to Captivate Prime, that ability is lost.  When I go back it just shows the answers that I gave.  I published directly from Captivate 9 about three times with different settings.  Nothing appeared properly when signing onto Captivate Prime.

Captivate Prime will not let me use the same test in both the test-out section and in my main content section. I tried renaming the test in Captivate 9 and uploading the renamed test but CP said I had already uploaded the test. How can I use the same test in both sections?

The only browser that seems to work okay with my learning modules in Adobe Captivate Prime is Safari.  However, some of my friends who are helping me test content cannot see video in Firefox and the link to sending an email does not work in Google Chrome.  Am I missing something when I publish my Adobe Captivate 9 files directly to Adobe Captivate Prime?

I've had two users now report that one of the sample courses (Business Communications) doesn't allow them to complete the course.  They get through 3 of the 5 modules, but are unable to complete the 4th and 5th modules.  They get an error "Cannot skip modules in an ordered course".  Unfortunately, they're not trying to skip modules, they've watched and completed the first three modules, but are unable to complete the  4th.  How do I fix this sample course?

Is it possible to add additional courses to a learning program after it (the learning program) has been published?  I'd like to push out my Learning Program with the courses I currently have developed, but I know as I create more courses, I'll want to add them to the program as well.Please let me know.ThanksJen

I created a external certification and the learner atached a file with the certification. This certification is with the state: pending approval. It is supposed that the manager needs to approval the certification. How? i am with the trial version studying the product to be our LMS system. If I change to the manager profile I dont have any notification to approve.

How can I delete a file in the Resources section of a draft course? How can I reorder the files in the Resources section of a draft course? If the answer is I can't, please consider my questions to be a feature request. Thank you.

Hello,Having an issue publishing content - Have Captivate 9 - imported powerpoint file and interspersed questions and slides.   Publishing out of Captivate into Prime via PC,  Slide numbers are getting replaced with hashtags, and there are random blocks of text missing.  When in Captivate,  if i preview in browser it all looks fine, if i preview in browser html5, the issues show up  (same as when I publish to Prime)I have none of these issues when publishing through captivate 9 on mac os  (the problem is that its trial since i was trying to determine the issue)anyone have any ideas????????

Just wondering what the differences are between shared vs. private settings in Prime when adding a new module?Thanks, Marissa

Hi, not sure if this is more of a Captivate9 question but I've uploaded a captivate assessment module to Prime for the end of a course, it works as intended but when I complete it and then hit the 'Continue' button nothing happens. How can I make it behave like the default Prime Learning modules where you are taken back to the learner home page? At the moment the only way I can do this is to hit the cross on the top right (circled in red below):  Best, James