Skip to main content

Featured Communities
Announcements
Feature Requests
Inspiration Gallery

Create a post
Login

Home
App communities
Animate

Animate

Get help using Adobe Animate and creating animations.

Announcements
Questions

All posts
Questions
Announcements

10000+ Posts

lucykafkaInspiring

cannot export MP4

Ever since I have been on a new mac with an M1 chip, Monterey, I cannot export MP4. That is it makes the file, but it is all black, looks like an empty quick time icon, no preview. With the same file, same versions of Animate and Encoder, same setting, my old mac exports it. I am using the export to MP4 in the upper right UI but I tried both ways.Someone, please help!!!

FRSOOSParticipant

well i have some issues in Adobe Director 12

Good night to you all! I'm using Adobe Director 12 in my Windows 11 Pro x64 OS. And i can't open .cct files for modding "burnin' rubber 3" game can you guys help me? if i click "ok" my screen is like this:  

jean francois27475038r2x4Participant

Hi  Is it possible to use a mask layer in a 360 scene? The option to transform a layer into a mask is unavailable. Any idea? Thank you 

Brad271851615oleParticipating Frequently

Tools Not Showing

I am having an issue with tools not showing up in Animate. On one computer all of the tools show up in the timelineHowever, on another computer all of the tools for inserting frames and keyframes do not appear. Even, my ability to select frames by highlighting and adding is different from one computer to the next.I am assuming it is an option somewhere that I have not selected, but find it odd that the defaults would be different. The software is up to date on both computers so I am stumped.

bociek123Participating Frequently

loosing color regions while using wrap vector asset tool

Hi, my son have currently the following issue with Adobe Animate. When he is using vector wrap asset tool, he is loosing colors in regions. On the attached example picture, the bootom is loosing pink color and turn to white. Any idea what it can be? thanks

Widget KingInspiring

Canvas Export Not Adding Symbols to Texture

Hello all!Back in 2019 I was using Adobe Animate to create animations for a training course used on low powered devices in poorer countries. We were using canvas export so that the learners could view the course in their browser. Because we did not want to overload the device's CPU, we did our best to avoid having symbols drawn on the stage at run time, and instead used the Export Image assets as Texture setting. Therefore, all the image assets in the course ented up in several texture atlas'. From there, we could analyse the texture atlas and find ways to optimise our image assets down to the bare minimum. With that we were just able to create something that would not overload our learner's phones CPU. Now I have been asked to come an update certain parts of the course. I am now using Adobe Animate 2022. However, with the same export settings I find that the Texture export no longer exports all symbols to a texture atlas. In fact, only a very small number of images are added

AmberCHusseyInspiring

Animate HTML banner ad not working in CM360

I created an HTML ad using Animate.  I edited my HTML file and added the META tag and click tag. I uploaded a Display Ad to CM360 and it will not click out or get the click icon when hovering over it. I know it has to do with something in the code but can not figure out what.. I have over 50 ads I need to do. Can someone please look at the code and let me know what it is I'm doing wrong or if there is a publishing template I can use for google? The zipped file I uploaded to CM360 is below. https://www.dropbox.com/t/9jfKiPrxoSHfL1yHHere is the HTML   <!DOCTYPE html><html><head><meta charset="UTF-8"><meta name="ad.size" content="width=160,height=600"><script type="text/javascript">var clickTag = "http://www.google.com"; </script></head><meta name="authoring-tool" content="Adobe_Animate_CC"><title>Customers_Different_A_160x600</title><script src="libs/1.0.0/createjs.min.j

CreativeJECParticipant

Animate / Media Encoder Export issue with LATEST update

Having "Export Video/Media" issues.Error was, 'requ'd vers of AME is not installled or the install is damaged. reintall.' So I did. Removed old versions and kept prefs, and updated both to newest. Did not work, and now after several attempts, including just adjusting timeline for a GIFs, 'cmd-e', nor selecting Export video/media does NOTHING.  I am working on a:iMac (Retina 5K, 27-inch, 2020)OS: macOS Monterey 12.3.1;Processor: 3.6 GHz 10-Core Intel Core i9Memory: 64 GB 2667 MHz DDR4;Storage: 1 TB with 701 GB freeGraphics: AMD Radeon Pro 5300 4 GB Built in Retina Display 27” (5120 x 2880) w/Apple Thunderbolt Display, 27” (2560x1440)

karlclevelandParticipant

Buttons not working correctly in Animate CC 2019

I've encountered issues with the functionality of buttons in Adobe Animate CC 2019 (Build 326) and am curious if anyone else is having the same problem or knows how to resolve the issue. What I've found is that if I create and add AS3 script for a button, it works fine if it is on the first frame. If you move the button and accompanying frame script off of the first frame, to say frame 2 or 10 or 20, it fails. Sometimes it throws an "access of undefined property buttonInstanceName" error (even though the button is correctly named and present on the same frame as the script) and sometimes it makes the rollOver states wacky and ceases to function. Strangely, when I open old projects in 2019, they function fine. But, if I copy the layers from an old project to a new document created in 2019, it fails. I can't figure out what is going wrong and any advice/assistance would be appreciated.  I made this video documenting the issue if you'd like to see what I am talking about: buttonProbl

nicolew41455402Inspiring

Setting DPI in Animate

After scrolling through lots of questions already asked, I didn't see my question: How do I set the DPI of a project? I normally make web banners in photoshop. I see online, several crystal clear ads where the products and type are clear and I want the same outcome. I also need the program to create the HTML 5 file for me... I though Animate was the way to go, but I'm struggling with poor resolution. I understand that web banner ads are usually set to 72 DPI but I have a special circumstance needing a HTML file with better resolution. I was wondering if that was possible, and if so, how to do so.Also, none of these banner ads will have animation if that helps at all to know...Any assistance would be great. Thanks a bunch.

benj26157722Participant

How to Export Animations while keeping quality high?

I have read all over the internet, and this forum, and still i cannot find the answer.When I export in .SWF, the file of my animation looks like this.Using adobe animate 'export video' option, the quality turns into this:My previous method around exporting my animations has been to 'screen record' my .swf file, and use that as my vidoe file. The problem is the .swf file, while looking great, can get jumpy (laggy). Where as the .mov file has no lag (just looks terrible).This has been a big pain for me, I feel like it should be more simple than this. Please can someone tell me what I am doing wrong. How can I just simply export a good looking .mov file?

chespioInspiring

[canvas] Warning on getImageData uses from create.js library

Hello all! I'm using Chrome to test my canvas and I get a lot of these warning message: Canvas2D: Multiple readback operations using getImageData are faster with the willReadFrequently attribute set to true. See: https://html.spec.whatwg.org/multipage/canvas.html#concept-canvas-will-read-frequently b._testHit @ createjs.min.js:13 b._getObjectsUnderPoint @ createjs.min.js:13 b._getObjectsUnderPoint @ createjs.min.js:13 b._testMouseOver @ createjs.min.js:13 (anonymous) @ createjs.min.js:13 setInterval (async) b.enableMouseOver @ createjs.min.js:13 handleComplete @ Burger_08a.html?8407550:116 (anonymous) @ Burger_08a.html?8407550:94 b._dispatchEvent @ createjs.min.js:12 b._dispatchEvent @ createjs.min.js:12 b.dispatchEvent @ createjs.min.js:12 b._sendComplete @ createjs.min.js:16 b._loadNext @ createjs.min.js:17 b._processFinishedLoad @ createjs.min.js:17 b._handleFileComplete @ createjs.min.js:17 (anonymous) @ createjs.min.js:12 b._dispatchEvent @ createjs.min.js:12 b._dispatch

mrmanpersonguydudeParticipating Frequently

How do i turn of anti-aliasing in adobe animate

im tryna export a spritesheet in animate cc 2022 but i wanna make it not have anti aliasing. how do i turn it off when exporting

L GryfeInspiring

How do I share html5 animations created on my laptop?

I created an animated banner ad for a client. Now I would like to share it with them for them to review. I tried packaging the .html file and the Images folder in a new folder but as soon as I move it from its original location, it stops working. From what little I know about html, I would have thought that it would continue to work as long as the files' relative location remained the same but clearly this isn't the case. Is there something in the code that I can adjust so that it will work?

eli.tchouParticipant

Exported Video has thin black lines on vertical edges

An exported video with #FFFFFF (White) Stage colour has thin black lines on the left and right vertical edges of the file. Obviously I didn't place any black lines on the working file and it is problematic because it shows up on the website where the animation needs to be uploaded.

Faz27309498xoieParticipant

How i can type in arabic in Adobe Animate? 

ndepoorterParticipant

Hi, I am doing a web ad for a site and they stipulate that the flash file can only loop 3 times max. How do I do this? I am a designer who is very limited in my action scripting knowledge so any help would be greatly appreciated.

Sheree N. BarberParticipant

Hi I have a MacBook Air, how can I save an image I create in Animate and share them on s.media?

Hi I am Sheree, I am unaware of how to save an image file, that I do in Animate. I want to sometimes share an image that I have created, what file format save it in?  I appreciate anyones help, thank you 🙂 I am new to Adobe Animate. Thanks heaps in advance if you can help that oule be great. 

mat-zKnown Participant

Adding classic tween breaks animation and moves assets

I am animating a bear in a walk sequence, and I am experiencing a peculiar problem. When I insert a classic tween between keyframes, the animation breaks and assets get moved around the stage at random. Please see the attached screenshots. First screenshot shows the animation before adding the tween. Second screenshot shows what happens when I try to insert a classic tween between keyframes. Oddly, I can add tweens between other keyframes in this animation with no problem (see screenshot 3), so the error seems completely random.  

flossie27421369c1c7Participant

adope animate 2019

why after i create button i other layer my classic tween does't work when run

Russell27419678syo7Participant

Flash CS4 Fatal Error

When I try to open Flash CS4 it gives me some of these errors and opens up with no tool bars at all. I've tried uninstalling and reinstalling without any luck.

awais2742492222ebParticipant

Classic Tweening a layer with symbols stops the symbols own animation.

So I'm trying to make clouds. I have made a cloud symbol in which I have the animation of the cloud bobbing up and down. I put this symbol multiple times on a new layer and the bobbing animation works just fine. But when I try to make the clouds move from left to right with a classic tween the bobbing animation doesn't play anymore. The clouds only move from left to right and do not bob anymore. Is there a solution to this problem? A way to make the clouds move left to right and bob at the same time?

user296113431k00Participant

DDL/Installer for Flash Pro CC 2014

I need Flash Professional CC 2014 for a software I'm working with that utilizes parts of animate/flash that aren't available in newer versions. Does anyone have an installer or DDL for this version? (any version from  14.0-14.9, if 14.9 exists)

Joseph5E4AInspiring

Frame numbers in EaselJS start at 0 instead of 1

I've read older threads discussing how this is just an error message and should not cause major issues so, perhaps then, I am not executing properly. Made a simple clip with boat attached to classic motion guide path. Plays fine in animate but when i test movie in browser this error message pops up:Frame numbers in EaselJS start at 0 instead of 1. For example, this affects gotoAndStop and gotoAndPlay calls. (3)In the browser only the waves (a static component) are shown but there is animated boat, no options for play/pause, etc.What do i do next?

Irina274110259h9hParticipant

how to find were your work is being auto saved too if its not in the temp file

was drawing and then i accidently clicked something  it closed the app so i tried to get my work back so i went to open recent but it wasn't there and now i cant find my work so i went to the temp file but the only thing i saw in there was my old work from a year ago so how can i find all of those files that were auto saved if there not in the temp file 

Show more posts

Firefly Community Gallery

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Powered by Gainsight

Terms & Conditions Accessibility statement

Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information

Sign up

Already have an account? Login

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in

Sign in to Adobe Community

No account yet? Create an account

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview