Bug Reports

Unable to delete, move or overwrite files. Adobe cloud always says that they can't find the file for deleting or moving but the file is still there in the directory.

I can't delete XD prototypes any more since you updated the website!!! Please fix this ASAP!!!!!!!!!!!!!!!!

Why could not I use my Adobe Creative Cloud Collection? All of them. I even had to upgrade them. Even when I tried, it could not be downloaded. Does it have to do with the payment problems, etc.,? Or could it be possible for other issues regarding to it?

Maybe I'm blind, but I can't find the download button for my own assets or folders in the new design?Also please link libraries with files. I would really like to have access to my files in my library panel in Photoshop for example.

I shared an Indesign file with my client team and when I open the Indesign file on my computer, their comments don't appear in my file. There is simply a 'share' button as if I have never shared it. In fact, I couldn't find the online shared file because as I found later after following the email link again, it is under the published tab, and I didn't know I had 'published', I thought I had 'shared'. In the Indesign file, I clicked again on the share button to see if I could find it - nope. I tried to download the pdf file the was shared (or Indesign?) - nope, no way to do that. Now, our team has no way of tracking in the file what comments I have addressed. I set up this share/review system with confidence that the Adobe review process would be usable. This is not usable, and now I am angry with you, and my client will be angry with me. If users can't track the comments in the file, don't allow comments, or don't make it look like you can track them and mark them as completed. Yikes -

Why can't I add or drag and drop file into my library panel in photoshop

When I try to drag graphics into the library to add them to a specific folder (instead of the + button that drops them to the bottom of the list), they often don't actually add. Nothing appears, and I have to drag it in multiple times for it to add properly

We share our indesign files for review, the client reviews, I can see their comments online, but when I open the file inside of indesign, it says there are no comments yet. I've signed out of indesign, closed all adobe programs, restarted, updated, etc. And we are stuck transposing edits from an online PDF to indesign. Really clunky. It's one of the most important features for professionals and adobe can't seem to eliminate the bugs. Help!

Sur la page d'Accueil de l'application de bureau CC ainsi que /cc affichée dans un navigateur WEB; sous Récents, le contenu des fichiers AdobeExpress ne s'affiche pas sur la vignette représentant le fichier si l'ordre de tri est celui représenté via la flèche vers le bas, si on inverse cet ordre de tri, ces vignettes sont affichées correctement; ce n'est pas pratique pour la gestion de ces fichiers, alors que ce contenu est vissible sous Fichiers/Vos fichiers

Hello, for the last week or so, the images of the documents I share in the "Share for review" function are too compressed, which affects the preview of the documents. I have received complaints from my clients about this. This is a very recent bug, because I never had problems of this kind.

Why doesn't "Command Z" (Undo function) work in the Library panel? It would be great if it did.

I clicked 'Share' in illustrator to share three artboards with a client for review. In the Safari browser, the artwork on the third artboard is blank. I can only see the artwork on all three using the Google Chrome. browser. This has happened with other files as well.

I use the gradient feather tool to fade my images to white in a lot of the pieces I make in InDesign and share for review. It used to show up fine in share for review (except being pixelated from being low res), however, now it shows up as a harsh crop straight across instead of a fade to white.The attached photos show an example of what a photo looks like in my InDesign file vs what it looks like at the share for review link.

Last month the shadow effect still worked in Adobe Review. Now it shows those rectangles instead.

A library style made with 4-pixel stroke will not always be 4-pixels. Arbitrarily it will change to 13 pixels, 19 pixels, 2 pixels.This is also true for Copy layer style. If you copy a style with 4 pixels, say. It may or may not be 4-pixels when you Paste it. Can be 8, 2, 1, 14.This is time-wasting and very frustrating. If a user sets a style with a width the user wants the style always with that width.Recently introduced bug. Surprised it is not yet fixed.

Files with numbered names are sorting like 1, 10, 11, 12, 2, 3, 4, etc.Can you teach your sorting program how to count please?

When I click on the feedback pin on a shared illustrator document it doesn't always take me to the corresponding comment in the comment feed. And vice-versa - if I click on a comment in the comment feed it doesn't always highlight the corresponding pin on the artboard.Additionally if I open the comments window in Illustrator the text of the comment is cut off on the right side no matter how large I extend the window. Instead of the copy naturally flowing to the next line to adjust for window size it continues on one line making the end of the comment impossible to read.

For some reason the Libraries panel is the only one that doesn't have an image resize. The font and the window itself won't resize either when you try to change the interface in the preferences. annoyingly enough, all the other windows and functions respond correctly, but the main feature that this program presents to organize every file in your PC doesn't work as it should. negative 5 stars for the effort as i see this problem has been ongoing for more than 5 years.

Suppose I have 3 projects for which I have created a Share for review link. The client provides feedback on the oldest project. I update the oldest project in Illustrator, but when I open the "Comments" or "Share for review" panel, it shows the comments, file name and link of the most recent project for which I created a share for review link. If I then click "Update content", it puts the design of the oldest project on the link of the most recent project. This gets everything mixed up.A solution that once worked is to change the file name in the Share for review dialogue box to the matching file name, but when I want to do that, I always get the error "There was an error renaming the artifact".

I have two artboards that are the exact same size (second is copied from the first using Alt+drag with Artboard Tool). The second artboard in the sharing link is about 20% smaller than the first. Also, on mobile, the first artboard is cut off by about 10% on the right.

Let me drag and drop brushes into Libraries like in the past.

I cannot delete a specific file.Here are the details:- The issue arises with a file that has been synchronized with Adobe Creative Cloud.- The file in question does not appear when synchronizing via software like Mac.- The synchronization status of the Adobe Creative Cloud software is always displayed as an error.- The error message says, 'Some files could not be synchronized.'Strangely enough, it is possible to update the file.It's a PDF file that can't be deleted, but it can be overwritten with a completely different PDF file.When I try to delete it, an error occurs.When I try to change the name, an error occurs.Therefore, I suspect that the filename is the cause.File name95973192_20230205_S907660_Š”Ž®‰ïŽÐ‚i‚s‚aƒRƒ~ƒ…ƒjƒP[ƒVƒ‡ƒ“ƒfƒUƒCƒ“_ŒÙ—pŒ_–ñ‘95973192_20230205_S907660_Š”Ž®‰ïŽÐ‚i‚s‚a&#131

There is no scrolling option in the users viewing of the adobe fonts installed or in the custom library. Yes there are page numbers in the custom library but if you have a particularly large font family you cannot view all the fonts and moving to another page starts a new font. Scrolling was available in 2022 when I set up my custom library, however it is no longer available in 2023 and makes life very difficult with large libraries of fonts. see attached.

The XD files are not syncing and we hit a huge collaboration block here. Please fix it or give me work around.

Takes over an hour to sync even a small 3MB file. When collaborating with other designers, we have to wait hours to check each others changes. This is unworkable. There should be a way to force a refresh. My colleague completes his work, saves the file, then emails me to say it's done. Then a few hours later, the updated files are there. We are on Australian NBN Broadband, which is 25MBps.