Bug Reports

The "import" functionality of libraries has been broken or removed. I used to be able to drag in .cclib files into the library panel and it would import the enitire library file....or there was an "import" option in the library hamburger menu. The drag and drop does not work anymore and the import option has vanished. I can still export, but there doesnt seem to be a way to import. I need this functionality for the tool to work with my company.

In Spark.adobe.com there is new Spark Post Templates that can be stored in CC Libraries.But when I'm adding a Template in a CCLib, I have Creative Cloud Desktop sync issue.From Spark.adobe.com, removing this Post Template automatically fix the issue.

Libraries now allow the creation of groups and subgroups inside them. They appear properly in Adobe programs, but not in the Word and PowerPoint add-ins. Subgroups are shown as completely independent groups with no respect to hierarchies. Please update the add-in to support displaying subgroups properly.

Capture Shapes are visible in Capture, the CC Libraries inside the apps, and on the Creative Cloud desktop. However, in the web version (assets.adobe.com) all of my capture shapes display with a folded paper icon, I can't see the preview of the actual svg like I can everywhere else. Seems to be a bug.

About websites networks platforms Adobe languages libraries schools university libraries books libraries licenses titles documents notices scripts screenshots troubleshooting newsletter providers guidelines repository contributions content services cookies choose product platforms Adobe delete,isn't backup review restore settings managers groups platforms above deleted only deleted.New Adobe platforms Legal Public Original install.

Every time i use “View on Web” button i get website in Czhezh language. I use all apps in English and everywhere on settings i have set English as my language. Best od all – i have no connection with Czhezh (or however its written).

When I log into Adobe CC assets, it gives me an error that something went wrong and none of my previously loaded files of assets show up (see attached screenshot). I was able to create a new folder, but there is no option to upload files to it. I have been unable to view my image files or upload to any files for the past few days. I use this sharing feature for my photography customers and I don't know how to get around the error.

CC libraries in InDesign are super zoomed in within the panel. Meaning I open the panel, and all of the swatches are blown up to a huge size and the labels are pixelated because of how scaled up everything is.

The first time I launch Bridge each day the Libraries panel does not load 9 times out of 10 with a message telling me I need to be logged into my CC account. Under the Help menu in Bridge it indicates that I am logged in. I am also logged in to CC and Photoshop and they work as expected with regard to Library functionality.If I terminate Bridge and relaunch Bridge the panel sometimes connects to my libraries.CC, Photoshop, and Lightroom always connect with my Libraries as expected. I have tried all the suggested fixes I've found in the Adobe support sites and from various web searches.It's nearing a year since I first reported this issue with Bridge. Today I still have the issue after numerous Windows and Adobe updates. I am now running the latest Win 10 Professional Version 20H2; Build 19042.685 and Bridge 11.1.1 updates. As I said earlier I do not see this behavior in CC and Photoshop.One way I've been able to get Bridge to connect is to sign out of ALL Adobe apps including the Creat

I decided to clear out my entire creative cloud storage, including Lightroom (which I wasn't really using anyway). I cannot see where else there might be any files, but at the bottom of the files page there is a label that shows "171.3 MB used". I have no idea where that might be used.

Not showing any files in cloud storage, but still showing message it is full. Please not synch option is disabled in Lightroom CC very soon after after it is installed and same is with mobile .

Lightroom says it has 100gb of space, and CC says it has 4gb of space. After uploading a bunch of photos to Lightroom, it says 12gb/100gb used, but CC says 12gb/4gb used (storage full)So how are they connected? I dont see how i can have 100gb of space in lightroom and 4gb in CC

The panel that I've created contains approx six assets. One is highlighted. Clicking on any of the other assets does not work, dragging only moves the highlited asset. I've closed and reopened the panel several times....still unrresponsive.

XD: No Local Storage Is Terrible For Users

I recently bought 6 months Creative Cloud through my College and got a huge discount. I switched my account and uninstalled every adobe program and reinstalled the creative cloud desktop app and other apps through the school account. I have had NOTHING but problems. There is a HUGE bug with enterprise accounts and libraries. I have downloaded my assests and installed apps over 3 times because they install but yet they won't show up in account. Then I have to sign out and sign back in but yet I choose the personal account selection and see some of my files there.. NOT all of my assets and files but about half. So I wonder where the others are being stored and I reinstall all of them over again and then use the file sync folder for libraries. I have even uninstalled every app and creative cloud and started over again and used the creative cloud library fix and cleaner tool as showed in help files. NOTHING works. Then I go back to my enterprise link and nothing is there! I h

HiThe Preview of the Share-Link doesn't work in Safari but in Chrome and others...f.i. this one: https://adobe.ly/2AzRdNxDownload works, but not the preview... but thats what my customer needs (Extraklick for download ist too complicate)Thanks for your answers...Jan

Creative Cloud App Stuck.Please many times the app have crashed on various computers of different OS.Take a look at image attached. In this case I can't open to install Illustrator.Thanks a lot!Nicolas

The shared XD prototypes stopped working in Chrome + strange flickerIt works fine in Firefox

https://assets.adobe.com/cloud-documentsIt's a great feature in theory. Unfortunately, it's giving me a lot of guff when I want to work on my file again. In this case, it's the design for my small business launch. I mean, sure, I can redo it. I have a desktop version that's about an hour behind the Cloud documents version in terms of work but man, incredibly irritating. I don't like having to wrestle my files away from friggin robots.I'm attaching a visual as well as a txt dump of the Photoshop version and system specs etc.Repro Steps:Scenario A.1. Open Creative Cloud. 2. Select Cloud Documents.3. Attempt to open file.4. Observe error message.Scenario B.1. From CC interface, open Photshop.2. Attempt to open document from welcome screen.3. Observe error message. 3b. (Optional) Scream in rage.Scenario C.1. Open Photoshop.2. Open file -> Cloud documents (little box under the file selector).3. Observe error.3b. See Scenario B.If there is an "idea" to be had here, it is this: Fix Cloud D

I have a single XD file that I'm working on and I keep having this problem very frequently where I don't get the new version of the file even if the Creative Cloud "popup" says it's synced (it's not). This happens when working on two machines one a Windows 10 and the other a Mac Mini (Mac OS 10.12). The problem is solved by modifying the old version stored locally, then the actual file appears! Honestly, this is extremely annoying

When permanently deleting files, the progress thermometer contains a typo.It says 'Deleteing', not 'Deleting'

Receiving the following error on 2 of my Libraries when trying to send an invite"We couldn't send your invite. Please try inviting fewer people."Does not seem to matter how many users I am attempting to send, and it is isolated to just 2 of my libraries.

I can not copy the link on the "Manage Links" page. It will not copy onto my clipboard

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This issue is happening on a PC and Mac. Importing the file show not issue. Error only show up in the web browsers. (Chrome and Safari).