Bug Reports

I am trying to use assets, text styles, saved in my Library in InDesign and nothing is working from the Libraries panel. I opened Creative Cloud on the Web and attempted to export the Library to my InDesign folder on my hard drive and got the following error: 

1. Executive SummaryA reproducible regression has been identified in Adobe Photoshop affecting the Remove Tool starting from version 27.5 onward.On identical hardware and system configuration, the Remove Tool fails consistently with a generic error:“Could not complete your request because of a program error.”The issue is 100% reproducible and does not depend on image type, tool mode, or GPU acceleration settings.Rolling back to Photoshop 27.3 immediately resolves the issue, strongly indicating a software regression introduced after 27.3.2. Severity AssessmentSeverity: High Impact: Core tool failure (Remove Tool) Workaround: Version rollback to 27.3 User impact: Blocks AI-assisted object removal workflow entirely in affected versions3. EnvironmentApplicationAdobe Photoshop 27.8.0 (Release)Operating SystemWindows 11 64-bit Build: 26200.8737 (Insider build)HardwareCPU: Intel Hybrid Architecture (24 cores / 32 threads) RAM: 64 GB GPU: NVIDIA GeForce RTX 4070 VRAM: 12 GBGPU / DriversDirectX

Hello Adobe Support,I'm experiencing an issue with Photoshop that started today.Until yesterday, I was able to use Share for Review without any problems. Today, when I try to use it, I receive the following message:"Cannot use the feature because it is not available. Contact your IT administrator for more info."I'm signed in to an Adobe for Teams account provided by my organization (Youth Plus Africa Limited). Photoshop is otherwise working normally, and I still have access to my apps and Generative AI features.However, I've also noticed that Cloud Document features appear to be missing. For example, I no longer have the option to Save as Cloud Document, which was previously available.Could you please help me determine: Why these cloud collaboration features suddenly became unavailable? Whether this is an issue with my account, my license assignment, or an Adobe service issue? What steps are required to restore Share for Review and Cloud Documents? I've already signed in with the c

Normally if you have a image that is larger than your canvas, you can with the “move tool”, click _outside_ the canvas, and then you can drag the image. This does not work anymore.Im on updated Win11: Adobe Photoshop Version: 27.9.1 20260803.r.1 65900e1  x64 (final, Release)Number of Launches: 66Operating System: Windows 11 64-bitVersion: 11 or greater 10.0.26200.8875System architecture: Intel CPU Family:6, Model:7, Stepping:1, AVX2, AVX-VNNI, HybridCPU(8:8), HyperThreadingPhysical processor count: 16Logical processor count: 24Processor speed: 2112 MHzBuilt-in memory: 98117 MBFree memory: 62938 MBMemory available to Photoshop: 77470 MBMemory used by Photoshop: 70 %Crash Handler: AdobeDCX Version: 9.22.0SAM SDK Version: 15.1.5ACPL.next Status: - SDK Version: 5.11.6 - Sync Engine Status: Reachable and compatible - Sync Engine Running: 4.0.0 - Min Sync Engine Required: 4.0.0Live Edit Client SDK Version: v6.1.1Adobe Firefly: Please use any generative AI feature to view the latest version.O

Hello, I updated Camera raw and the cropping works in some other ways. When I cropped before what ‘remained’ went ‘full’ on the screen. Now the crop stays as small as I cropped. Can you fix it back to the crop goes ‘full window’? Thanks

After a horrible experience this morning trying to find a fix for the "Something went wrong initializing Creative Cloud Libraries" issue and finally reconnecting... I now notice that all my CC Libraries panel settings have been reset, AND the thumbnails no longer support transparency. This is particularly concerning when assets have a white color fill because the thumbnail just appears as a blank white box, instead of showing the graphic over a mid-gray background. Please bring back transparency in the CC Libraries panel thumbnails!

I heavily rely on the CC libraries for speed of CRE book productions. The CC library InDesign panel becomes inactive and freezes. When expanding the panel it streches like a flat jpeg. The troubleshooting either does not help or gives temporary relief for a couple hours tops. I shouldn't have to log in/out of Adobe to get the CC library panel to work for a limited amount of time. 

Issue: When using an external plugin panel (TK9) or native background selection tasks, the selection is successfully generated, but the visual canvas layer fails to refresh the screen buffer. The marching ants remain completely invisible on a brand-new desktop PC. Workaround: If I press the "Q" key twice (toggling Quick Mask mode on and then off), it forces a manual GPU frame redraw, and the marching ants immediately appear on the photo.Steps to Reproduce:1. Open an image in Photoshop 27.8.2. Run a background selection task (such as TK9 Select Subject).3. Notice the selection is active (Ctrl+D works) but no marching ants display.4. Double-tap the 'Q' key, forcing the canvas to refresh and display the lines.Environment: - Photoshop Version: 27.8.0- Operating System: Windows 11 (64-bit)System info:Adobe Photoshop Version: 27.8.0 20260610.r.13 4081857  x64 (final, Release)Number of Launches: 8Operating System: Windows 11 64-bitVersion: 11 or greater 10.0.26200.8894System architecture: Int

Read aloud function is completely broken. When I click “activate” adobe stops responding and the only way to stop it is to end task in task manager. 

I wanted to share ongoing issues I’ve been experiencing with Creative Cloud Libraries. For several years now, the Libraries panel has been extremely unreliable. About 80% of the time when I open a document, the Libraries either freeze, fail to load, or show nothing at all. This happens across different apps and on multiple machines.Libraries are a core part of my workflow, and it’s been frustrating to rely on a feature that consistently doesn’t work. I’d really appreciate it if Adobe could investigate this and prioritize a long-term fix. The functionality has tremendous potential, but right now it’s very difficult to use.

PShop 27.8.0Mac OS 15.7.7 I have tried to open 2 different psb files and have received the message: “Could not open "xxxxx.psb" because a linked smart object file is missing”. I’m unable to relink the smart object (whatever it is referring to) as I can’t open the file. PLEASE FIX IMMEDIATELY

When deleting workspace "Windows->Workspace->Edit Workspaces" error happens “A dynamic_cast has failed”, if any workspace has then selected. AE 2026

Adobe XD shared links are not working. Error:- Something went wrong.

Specifically, using the Concept to Vector feature. It fails almost immediately. Message: “We're experiencing high demand. Please wait and retry your prompt soon. Thank you for your patience.”  

when exporting in h.264 high quality 1080p at 320kbps aac audio, all audio levels are messed up

Hi everyone,I wanted to share a solution I discovered after struggling with a very frustrating Adobe performance issue on a high-end Windows PC.For a while, Adobe apps were randomly freezing and lagging in the UI, even though my hardware specs were more than enough. The issue was not normal rendering lag or export-related performance. It was mainly happening inside the interface itself.The symptoms were:Adobe apps would freeze for around 5 seconds. After the UI became responsive again, it would freeze again shortly after. Menus, panels, preferences, export windows, and general UI interactions would become delayed or unresponsive. GPU usage was not high. CPU usage was not high. RAM usage was normal. The system looked completely fine in Task Manager, which made it feel like the problem was coming from Adobe or Windows rather than from the hardware.After trying multiple things, I found the cause by accident:Microsoft PC Manager was running in the background.Once I completely closed Micros

Quero fazer o efeito de shape morphing com dois círculos. Seleciono e transformo ambos em caminho composto, vou em Efeitos > Caminho > Contornar objeto e nada acontece. Nenhuma aba de contorno abre para definir o tamanho/ espessura. 

AI 30.5.1, MacBook Pro 16-inch, Nov 2024, MacOS 26.5.1 - When switching from 2 monitors to only the built in display, the Libraries palette becomes stretched vertically and unusable. All other palettes remain normal.  

Working version: 26.2.2 Broken version: 26.3 Issue: Certain clips that were recorded landscape but interpreted/registered as vertical display correctly until scaled up. Once scaled, playback and export show distortion and flashing rainbow glitch bars. Rotation is not the trigger: rotating the clip does not cause it by itself. Scaling does. Scope: Happens in a brand-new test project and existing projects. Audio: Audio playback/export is unaffected. Confirmed workaround: Rolling back to 26.2.2 immediately resolves the issue with the same media and project. Tested: Media cache cleared after rollback. Hardware: Macbook M4 Max, OS version Tahoe 26.5.1

I'm having trouble with CC Libraries changing the names of links when packaging an illustrator file. I've already been using the method of having to duplicate an asset within the library assets to make sure the name of the asset in the library isn't changed to 'Artwork 1', which isn't ideal as I have to test and do this more than once sometimes. I need my assets to retain their assigned names when packaging a file that uses Adobe CC library assets as I work in a large team and we absolutely cannot have these random named assets being outputted!

Hello! For the last few versions or so, I’ve noticed that in Acrobat Reader for iPad, the PDF thumbnails occasionally disappear. Even if I close the app completely and then reopen it, the thumbnails don’t reappear (the classic red and black Adobe icon remains next to the file name). The only way to get the thumbnail back seems to be to delete the file and replace it with a previously saved copy. This problem started occurring when the small window showing some of the ‘Recent’ files was introduced in the ‘Files’ section, in the top-left corner of that section (previously, ‘Recent’ files were only available via the ‘Home’ section). I’m using a ninth-generation iPad and have installed the latest version of Acrobat Reader. I realise this isn’t a major problem, as the content of the PDFs remains unchanged, but it would be great if a solution could be found to prevent the thumbnails from disappearing. Thank you.

Can Adobe please fix this annoying unnecessary pop up tutorials in the library?? How many times should i click pass this and keep my Tooltips on disable but these annoying ADS won't go away??? Fix this! We don't want this!

Version of the app 28.7.3Platform and OS version macOS Sonoma 14.7.1 (23H222)Basic steps to reproduce the problem Opening the Libraries pallette after Ai restarts, triggers back pop-ups, even though having clicked on them.Expected result and actual result App remembering pop-ups were accepted and no appear again. A fix will be much appreciated.Regards.

I have to quit out of InDesign and reopen. The library will work for a little while and then stop working again. Can't select anything, can't scroll, can't drag items to my workboard. This only started happening when I upgraded InDesign yesterday.

We wasted a lot of time trying to share documents for review at our firm, because the links created by the CC desktop application (in the Files area) don’t work. Recipients of the links get a “You are not authorized to view this file” error. There is no apparent way to authorize anyone, either.It turns out that there are several problems in play here:If the file happens to be a PDF, Adobe just removes the Share option from the menu. This is not correct behavior. If an option exists but is simply not currently available, you grey it out. You don’t just make it disappear. This is UI 101. By greying it out, you show the user three critical things: A. The function exists. B. Where it resides C. Some condition must be satisfied to enable it.   The documentation at Share cloud documents suffers from a similar defect: It shows you how to share files, but makes no mention of the fact that the steps don’t apply to PDFs. That critical information is off-screen, at the bottom of the page where yo