Bug Reports

Existing files I am accessing now open with the images upside down and inverted. Items I try to export also download with images turned upside down after I have rotated and fixed. I have urgent projects that I am unable to finish! Video is also glitchy.

Estou com problema em agendar uma publicação em imagem, aceitando fazer a mesma somente de formatos de vídeo. =

You can scroll down templates, but you can't scroll down your design itself? Fix this! It's been on the feedback forums for years!

i can not do a full screen to my project

I hate the new editing software. I would like to revert to the old version.

cannot download

Hi. When I try to download video an error pops up during "gathering data" phase. I tried closing browser, restarting, different video quality - the same error pops up. Please help me fix this, I worked 2 days on this video. I need to download it.

My file called Weather Clip Cards. Will not download as a pdf file. How do I troubleshoot? It originally was a larger file. I decreased the number of pages on it, but this part still will not download. Thanks Hannah

I have repeatedly tried to download the PDF of my 96 page document, it gets to 90% downloaded and them fails. sometimes it downloads but only as a PNG - I need PDF.

It keeps saying there is an error and it won't download the video I've made. It doesn't go past 20%

Hello, after trying to download my project video, it gets stuck at 62% and crashes.

When the uploaded video is edited, the download of the edited file is not working correctly

I've created an Instagram story via the mobile app and tried to share to my Insta account. Everytime I try, Express tries to compose a story with an image from another project."No matter, I'll log onto the Desktop and post from there. "This is where I see the problem. The assets created on the mobile app have not been added to "My files" so I cannot continue to edit them on the desktop version of Express. When checking the Creative Cloud App, I cannot see the files there also.Is there a problem with mobile app files not syncing with all the other cloud docs?

Videos are not loading properly. The are reversing or turning upside down.

my Adobe Express video of 4m11sec downloads to 20% and then says it failed. I have tried from various browsers, different networks and devices and all have the same issue. Can this be fixed?

크롬 (맥)에서 동작하지 않습니다.

Looks like the new Beta doesn't allow to reorder uploaded images in the scheduler. Images need to be named e.g. by continous number and then uploaded in one batch. 

The little blue rotation button at the bottom of an image causes the program to crash completely. This is on web btw but not being able to rotate images is a real problem.

Only grey boxes

I went and paid for the PRO version to use the features of this app and made a nice brochure which took hours. You guys don't have it in my files. WHY? I desperately need it soon.

Hola! de nuevo sigue sin funcionar la función de animar mediante audio! podrían resolverlo? gracias

A link to a webpage was posted.Two weeks later the link had jumped to reference another webpage.Not something you wish when sending to a client!Is this a known issue? RegardsIMW

no option to upload fonts

I have tried around 400 attempts at making a red and white zebra with red stripes, adding that it has red skin and the fur is red and the colour of the zebra is red and everything should be red, but nothing red happens

I've shared some AdobeExpress files with a colleague, the files are showing as pending at my end, but my colleague has not received an email about them and cannot see them when they log in. There are many files I have shared - is there a way to trouble shoot this without individually unsharing and resharing each file?