Bug Reports

Some students who are trying to join from my invite link are being asked to join a waitlist and are not part of my classroom management. Other students are able to join without any issues.

express web app won't load text after 15 mins still waiting, this happens way too frequently this needs to be a app that is downloaded on the computer the web app is way to slow its junk

I created a Brand in Adobe Express. I opened it up on the Creative Cloud Desktop App and reorganized it. Now when I go back into it from Adobe Express, I can no longer edit the Brand or modify colors, fonts, etc. I also need to finish adding Templates to the Brand.

Im getting reports that people I have added to my company's Brand Library Folder are now having trouble accessing and see the templates in there and cant use them. Not sure what to tell them is the issue. Everything looks fine on my end.

I am teaching multimedia essays using Adobe Express. My students are having trouble getting the credits section to appear on their webpages, both for photos added directly from Express and those added from their devices. I double-checked this myself and adding to the "credits" section from the "Share" menu no longer works. This has never been an issue in the past so I'm wondering if it's a bug with the new update. Thank you!

When creating a brand template, there is an option to add notes on how to use the templates. I've written my notes, clicked "Save", and the next time I open the note, half of the note is missing. This is happening with all of my brand template notes.

I am unable to access any templates as I keep getting the error message. Refer to the attached screenshot

i"m trying to create a link for my webpage and its not creating

Não consigo postar e agendar. Fala para remover as imagens em excesso, mas só tenho apenas 1 imagem.

Hello. There is no option under my account to cancel my Adobe Express Trial. I would like to cancel and not be charged. Thanks!

Autosave is taking mone than an hour

My project will not save new changes no matter how long I wait. This is seriously annoying and this software needs to be fixed. I would never use adobe again if my class didn't require it.

When I am zoomed in on a project I am not able to scroll up or down to see other parts of the project.

When editing the timeline for a video, especially editing a few minutes into a timeline, it will jump back to the start of the timeline preventing edits to objects or audio unless you are fast enough to catch it before it jumps. The issue seems to be worse the larger the scale of the timeline, or the more you have to scroll to the end.

getting a message working on your file. I want to exit but do not want to loose my work.

I created a social ad with various uploaded media from my computer and now the preview has been replaced with various Adobe Express media. The file is fine when I download it, but I can't make any edits in Express without seeing the proper images.

I have uploaded pics that I want to add to a video. I have performed this step correctly for 16 previous videos but it is not working now to drag and drop the media into a new scene

When downloading existing projects, as well as one by one and when downloading all at once, there is an error. The files are still accessible and I’m able to edit them

When downloading projects as a pdf, it loads to 90% and then says "error. Try again." I have tried this on multiple browsers over different days.

I have been trying to place icons on my project since yesterday but keep getting the same message that it is unable to place the element on the page and to please try again later. This has been going on now for over 24 hours.

I am unable to access the layers and can't move items forward or backwards on the page.

PDFS will not download, gets stuck at 90%. Very limiting

There is NO upload your own fonts button when using Adobe Express. I am on a paid plan so I should have access to everything? Cannot add it in Brands which is where I am try ing to add it.

I cannot create a new video. I receive the error message that it cannot open file. This happens as soon as I begin to create.

Meine Verbindung zu Social Media ist bei Adobe Express plötzlich nicht mehr vorhanden. Über Verbindung herstellen, habe ich keine Auswahl mehr. Es erscheint nur ein weißer Bildschirm ohne Auswahlmöglichkeiten.