Bug Reports

When I try to add fonts to my Libraries / Brands, it just says error and nothing happens.

Hello Adobe support team, I have contacted support multiple times in the past regarding a recurring issue that is making working in Adobe express nearly impossible. I can make my work in Adobe Express without issue, but if I close the tab and come back to it later, the images do not save and instead look like a captcha. You can see my finished, downloaded image compared to what I find when I return back to Adobe Express. At this point I am considering switching back to Canva because at least my time isn't wasted by having to correct lost work.

I've been trying to make a video for 5 hours, and than this stupid thing just got freeze when I was adding image to it. I refresh and now it shows videos I inserted (from media in this app) blurred, and can't even run the video, no sound, and can't even download. I had the same after 1st hour of work, but that time it decided to delete all the progress after a refresh. What I should do now, and why the hell 'premium' app is so laggy???

My updated Chrome browser will not direct me to the login page for Adobe Express. It WILL allow me to login when incognito mode, but not normal.

I keep trying to link my professional instagram account and it keeps disconnecting/failing when it comes to post. Not sure what the issue is - could someone from you tech team refresh the connection or reset the links or something? (I'm a subscribed CC member, and have been for years. This schedule on Adobe express is massively useful for me, sad to see it not working)

I'm having trouble posting to X, I reload my "token" as it says, but the post still says "failed"

Spinning wheel - document won't upload

It says I have a paid content. The content is just text and a picture taken by me as a background.

above

it does not say which item cannot be used, how can i know that?

the desktop view is great but it doesn't resize on mobile.

Been 30 minutes. Still says wait until all assets load

Just posting this here to say that after working in the Creative Cloud for 7 years on a mixture of enterprise/personal premium accounts I have now lost all my assets and have been messed about by the so called customer service team which promised they'd transfer assets, that they'd give me a call back and sent me on an endless loop of useless conversations with agents that seem to make up rules as they go, some being able to escalate to their managers, others claiming it's not possible., ultimately resulting in an absolute wast of time time and energy.It's a real shame how badly Adobe degraded their quality and care for customers over the years. I for once am ready to start fresh with another company as Adobe has clearly grown too much to actually care about its users. So good riddance, Adobe welcome Canva and Figma. 

unable to move or resize

Nas ferramentas (MODELOS,MÍDIA, TEXTO, ELEMENTOS GRÁFICOS E GRADES) Não abre, quando clica nele.

The logo looks fine in adobe express but once I export it appears to have a black outline

Unable to upload fonts, nothing happens when pressing the upload button, same in both IE and chrome

I want to type, but I cannot type. The Text input is not changing when I type.

I copied a tag words and paste on the option comment for social media on the share window. It also pasted on actual template behind the window, too. I had to put it as a draft and deleted words that pasted on the template before I could publish it.

For a couple weeks now, every time I export a video I created, there are a couple glitches in the video where it looks like the person talking freezes for a split second. I've tried to re-upload files and edit things down over and over again, but it just keep glitching. This is every single video now for a couple weeks and it's extremely annoying.

I can't download my project from Adobe Express. I keep getting an error after 90%.

Hola estoy intentando descargar unos archivos que realicé hace tiempo cuando el programa era adobe spray video y ahora no me deja. Cómo podría descargarlos?

I have scheduled a video to go up to my TikTok and this is the 2nd time that it has done this that it uploaded 2 times the same video but only 1 is scheduled in the adobe express scheduler.

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