Bug Reports

I'm having a really hard time getting images to download with expected clarity. I've been using the same exact method for over a year, and now whenever I download an image as a PNG, it becomes pixelated and unusable for print. I download as PNG and later convert to PDF and have had no problems until recently with the change of software

Please, add a function for easy selct more one layer at time. 

Me aparecen dañadas todas mis presentaciones hechas en páginas. Agradezco me ayuden urgentemente

the templates aren't loading for and it's not letting me unlock an element within the template when I'm trying to customize it. My account has premium access so this shouldn't be the issue.

Niet mogelijk om een tekstvak te dupliceren

file will not download. Lost audio. I want to do other things on the app and it says I will lose the data. How long does it really take to work on a file. It's been 2 days and I need to continue to be able to edit. ahahhahahhahahahg

Telling me I can't download because the chosen image can't be licensed. I have a full Adobe subscription and can get the same image on stock.adobe.com - but I shouldn't have to take that extra step.

Each time I try to use alt + drag for a copy the website keeps crashing and have to refresh.

cannot add from lightroom to webpage. Please fix the connection.

Audio sometimes doesn't play and also you can not position it very well on the timeline. I am using my own audio

Hi, i have several templates and today when i opend them the text not working on every template even when i edit a new template the text is not showing on them. Several links not working i.e https://www.adobe.com/go/express-help

Hello Something is wrong with your system. It was temperamental enough before this new "beta version" but now it is almost impossible to use. I want to cancel my subscription and I will no longer be paying for this below-par service. Please advise how to proceed. Regards Chloe

I get errors when trying to upload images. That the images cannot be uploaded or processed, but then I still get the image on my screen

the header for the page is lower than it should be and impacting the functionality of the page. See screenshot

Rotation feature is unresponsive and freezes a lot. It takes a long time to rotate and position objects

Getting a little fed up with Adobe now. Suddenly my scheduler does not want to post to anything except LinkedIn. When I went to refresh tokens I got nothing but "Connection Failed". If I set it up to a random group that I am a member of, it will connect to FB. However, I don't want to post to a group I am a member of. I want to post to my business page. Which WAS working fine until yesterday. Instagram won't connect at all even though I have a business account.I have followed every single "do this do that" guide to no avail. Can someone at Adobe please advise on how to get it to work, I am now starting to lose business and time because of it. With a high monthly subscription, I would expect a product to be fit for purpose.

Ho pagato con paypal la versione premium ma non riesco ad attivarla.

No matter how long I give it the video refuses to load

The video plays fine when I first enter the site and everything seems to be working smoothly however I realized that our audio wasn't working so I went to unmute it (why it was muted I have no idea) but I discovered that the video refused to play videa and audio alike. The message it kept saying was "Project Loading" however after many attempts I can't seem to get it working.

can't add text, live cover I am working on is not loading, can't add pictures to new project

I have uploaded a few fonts before, but now the option is not showing. I have tried in multiple different areas, trying to upload a font not within the Adobe Library. I have OTF files but am not seeing any place to successfully add them to my Libraries or Brands.

I can't even fix text that is only 4 words. I know exactly what I want to do, font, size, placement and the app is jumping all over the place. 4 words takes me way OVER 15 minutes and is frustrating the whole time. You guys can't really mean for the app to function like this, right? It cannot be this hard to change the font size or select text. This app is so glitchy now. I'm in shock that you would release a product like this.

I have deleted all files except for two. Files will not open and the screen to the application will not change. As if it is frozen. I do carry multiple paid subscriptions.

With the new update, I am unable to upload new fonts to the brand

why is this program not working. I'm paying for it and I can't work.