Bug Reports

As soon as i upload an image to the structure the system then tells me I don't have access to Firefly

Hello,I subscribed to Firefly premium which I then cancelled as I only needed it for one month, but since then I've been unable to use my remaining credits even though it was clearly specified that I could use my subscription for the rest of the month. I would like to regain access to my credits or be reimbursed.Thank you in advance,Lilian

My last edited photo can't getting downloaded

This image with this prompt should not throw an 'images violates community standards' error. prompt: "3/4 view male sphinx doing the upward-facing dog yoga pose" 

El tiempo de generación de imágenes es absurdo, hay varias otras opciones que se tardan menos de 40 segundos.

After using some features I want to download my image but there is some sort of error ۔۔۔۔why؟؟؟ it is just a wastage of time

this is good but yhis is not accurate as prompt . 

I asked firefly to make this: draw a dark desert highway with a blue plasma globe at the end of the highway. Make it night time, and make the highway distressed, broken, possibly missing some parts of the street in some areas. Make it look post-apocalyptic. and make the blue plasma globe look like Nikola Tesla's invention and I'm getting errors that "certain words" are unacceptable?  Unless your system tells me WHICH WORDS are "offensive", I'm going to keep chewing up more and more credits trying to figure it out.  That's stupid.  TELL ME the offending phrase!

I have a logo that I have created and it says I am violating the terms with this prompt:green, grass growing, floating, logo isolated, white studio background + hyper-realistic

Going from Genfill preview in FF to Express page load fails. Steps below: I trialed Photoshop and decided to browse Firefly after getting an email with subject "Welcome to Adobe Firefly, your new way to create".  Clicked upload image in the email CTAUploaded my imageDid some adding and removing with genfillclicked the three dots to edit and add text in ExpressThe pages never load. I'm stuck on https://firefly.adobe.com/loading-express with a logo animation.Tried this with one of Firefly's images instead of my own and it works as should. With own image, I get no where. So—something is broken. I have noticed this pattern where links from tutorials and emails (whether it takes me to Photoshop or Firefly, Express) simply do not work or load.    

Generative fill photo upload not show

When using a brush, the brush becomes small, when you zoom in, the screen remains small

hello, you blocked me on all accounts for violating community rules, I admit that I was wrong, and I ask you to unblock one account for me, I beg you, I won’t do this again 😭

How do i communicate that I want a single-story, one-level house?  I have used such phrases as low, one-story, single store, one-level house, and the prompt returns a two story house?   

A hyper-realistic image of a cuckoo sitting on a branch in a Danish deciduous forest I don't see a word that should be bandoned?

주로 파이어 플라이를 사용중입니다.오늘부터 갑자기 안지워 집니다,무슨일인가요?남은 사용량은 많습니다

Tried to remoive the background and adding a generative fill of sea beach scene at the background

The expand looks good at first glance but when I checked a vintage art remix I was working on, the new area was poor quality with pixelation and the distinctive crackling of the paint, or texture was not in the expanded area.  I would normally use the clone tool to get this right.  Hoping I will be able to use this feature in the future as it would be a great time saver.

Firefly AI cannot differentiate between “WITH WINDOW” and “WITHOUT WINDOW” logic. I used the prompt, "Make a picture of a closed room without windows with a small fire pit" which instead came up with a room with lots of windows.

You describe in detail what you want to see and Firefly gives you the opposite scenario on 80 percent of the essays.  For example, say you are trying to illustrate a May/September romance with "a mixed couple".  The older guy is Black and sigficantly shorter than the other guy in your prompt. But Firely ignores the given details and insists the other older guy is White and also the taller of the two...What is going on here? I feel I am wasting so many credits being told what I really need to see by Ai.. crazy stuff! Can't make this up.I have run into similar issues with Firefly and community warnings. There seems to be a much higher tolerance for heteronormative expressions of sensuality and itimacy than with other groups, still. 

Photo not updated

Ola, incrivel a plataforma, mas esta acontecendo um erro, não gera a letra ''i'', pedi para gerar uma imagem com a palavra UMOI e gerou imagens incriveis mais sempre sem a letra i.

I cant upload a photo from my Pc to the adobe firefly. the options is not available for me at all.i asked chat gpt and it told me that it must be visible in the dashboard. i have purchesed Firefly Pro. Kindly assist on how to uplaod any picture from my pc to adobe firefly.Thank you . 

I was trying to take a Firefly image to Adobe Express and received this error: I am not sure what caused it. Independently, I was able to work on another image in Adobe Express. I reloaded the Firelfy generation page and it was then able to open in Adobe Express. Macos: 14.4.1 MS Edge: 124.0.2478.105 (Official build) (arm64)