Bug Reports

Creating a new ticket for this issue:Started a dialogue with @JohnColombo17100380 about how the 24.0 After Effects no longer read as a window by time tracking software like Timely. I've emailed Timely about the issue and they have confirmed it's a bug on the Adobe side. Hoping this issue can be revolved soon.Below I've included screenshots of how Timely read After Effects before this update (showing full file name and file path) and after (only displaying "After Effects" and no further detail).Previous post about Timely + After Effects Bug Thanks,Nick

This is my first time posting so I hope I am putting this in the correct place. I have recently installed After Effects and it keeps crashing after only a few minutes use. I get a different message come up every time. But it always says a crash is in process and the last logged message was:Then I’ve had these various things come up;<AnywhereLocalClient> BEE_ThreadedRenderUpdateQueue:: followed by a lot of 0000 etc <RenderTaskManager> <5> Multithreaded render report<GPUFoundation> I am using a Razor Blade 1512th Gen Intel(R) Core(TM) i7-12800H (2.40 GHz)16.0 GB RAMRTX 3060 I have tried updating my graphics drivers, I have updated my BIOS, I have Disabled Multi-Frame Rendering. I would appreciate any help you can offer. I believe this is the latest error log; [2026-02-03_12-11-20][10400][Info] [general] Instead of the WebView2 runtime in the system, UXP will use the WebView2 runtime in the folder: C:\Program Files\Common Files\Adobe\Microsoft\EdgeWebView[2026-02-0

Working on Mac Studio M1 Ultra.For several weeks now, and more specifically since the 25.5 update of After Effects, even when I'm not using Mocha Pro in my projects, After Effects sometimes crashes for no reason, displaying the message“After Effects error: crash occurred while invoking plug-in ‘mocha ProAEAEGP’.”I've tried all the solutions I've found in the forums: caps lock, clearing the cache, starting in safe mode, installing an earlier version of AE 2025... nothing works.Please do something, thank you.

If I create a Mask or Shape with the Pen Tool in RotoBezier Mode and after that I add any effect to that layer (I added a 4-Color Gradient effect) the RotoBezier mask changes. Deleting the effect doesn't revert the mask to the former shape. The more I move the mask handles around, the funkier it gets.

I've updated After Effects to version 25.0.1, and now the color picker/eyedropper tool isn't picking the correct colors for shapes, text, etc. It’s close, but the hex codes don’t match exactly.I'm selecting colors from the Library window within After Effects.When I change the setting in After Effects > Preferences > General > system color picker, it does pick the correct color. However, I’d prefer not to use the system color picker—I want to use the default one.This issue didn’t occur in the previous 2024 version of After Effects, where everything worked perfectly with the same project color settings and color management.Has anyone else experienced this or found a solution?

After updating After Effects from 25.6.4 to 26.0 - there is really undesirable and stopper bug with exporting shapes with color gradients through Bodymovin plugin. 

I recently updated my laptop to MacOS Tahoe and at the start AfterEffects was working fine until it crashed. Now every time I try to launch it I just get this message: No matter what I do, it will not open. I have tried everything I can find on the internet on forums suggested such as this one: It will not open in save mode. I have tried changing permissions, read/write settings, uninstalling and reinstalling etc.  I was on the phone to Adobe Help for over an hour where the man tried everything he could think of to get it to work on this account. Eventually he made a separate test user account and it launched on that and he then told me it was a problem with Apple and I had to contact them. I then contacted Apple who have no idea how to fix the issue and told me it is an issue with Adobe.  I REALLY need AfterEffects to work on my computer, on my own account as this is where all my files are and I use it for work. I don’t understand why free apps such as Blender and Cavalry work seamles

I can't say for sure, but after two or three more recent versions of AE Beta I started to get a random error, after working for a few minutes the whole computer crashes and then this Direct2D Drawbot Error box. HRESULT:-2005270523 appears, but I can't close it, it keeps reopening endlessly and then I have to force close the program.   I've been using AE Beta since they redid the interface, it's just become another program! It's very fluid and enjoyable. I'm not using to use the retail version because he not received the interface update., but I can say that the problem is in the beta, because when i use the reail version there is no issue i don't have any errors or freezes.   Here's a picture of the error I get when I close.     AE Beta V24.6.0 b23 Windows 11, i7 9750H, GTX 1660TI 6GB, 32gb de RAM, 512gb SSD. Driver Nvidea Studio  555.99.  

So I recently started a new Job where I connected my apple ID to the office intel iMac so i can use my iCloud since between my home Macbook M3 Pro and work. For the first few days it worked well there were no issues with nay of the projects but once premier updated to 26.0.2 the dynamic link stopped working between premier and After Effects so I had to move back to 26.0 on premier (Make that make sense adobe). Since that every day my file paths on After Effects have been breaking every day more and more, it started with maybe one or two clips that I would just reconnect manually but every day it got worst to the point where almost the whole project loses its file paths. I’ve tried downloading from iCloud before opening the AEP, I’ve tried changing the names of files and reconnecting, removed spaces, dots, dashes in the file names. After effects keeps telling me that some of the codexes are damaged or unsupported but every time I reconnect the EXACT SAME file it worked for the rest of t

Using a fresh install of AE 25.3.2 (build 2) i.e no previous versions ever installed on this machine. AE is fine until I resize any of the windows (libraries for example). Then the program freezes, followed by major lag, glitches, sometimes even strange beeps and noises then crashSteps to reproduce - 1. Open AE2. Open project3. Scrub timeline to check all is normal4. Resize any windowExpected result - The window should be resized with no performance problems at allActual result -  Immediate freeze followed by lag and glitches and crash. Can only stop it by using task manager to end the processAdobe After Effects version - AE 25.3.2 (build 2)Operating system - Edition Windows 11 HomeVersion 24H2OS build 26100.4652Experience Windows Feature Experience Pack 1000.26100.128.0GPU driver version - NVIDIA Studio Driver Version 577.00 (just updated but also it did it with the previous version)Problem began today whilst working on a file with a modest

After Effects v: 25.6.4 (Build 3) Text In text box deselects when clicking the Character panel.Unable to format text or achieve different weights / sizes within a text box.Example text in 1 Tex Boxt:A sailor went to sea, sea, seaTo see what he could see, see, seeBut all that he could see, see, seeWas the bottom of the deep blue sea, sea, sea!I cannot accomplish this:A sailor went to sea, sea, seaTo see what he could see, see, seeBut all that he could see, see, seeWas the bottom of the deep blue sea, sea, sea!Rather, I get this:A sailor went to sea, sea, seaTo see what he could see, see, seeBut all that he could see, see, seeWas the bottom of the deep blue sea, sea, sea! 

After Effects Version 23.2.0 (Build 65) Windows 11 22H2 (Build 22621.1265)   Menu items take a long time to drop down when clicked, sometimes over a minute. The software will hang while I wait. The Composition menu is the least responsive of the menus. This started after I upgraded to Windows 11.   Expected result: click on the Composition menu and see the dropdown instantly Actual result: click on the Composition menu and After Effects hangs for up to a minute before the menu appears.   Title edited by Mod.

https://community.adobe.com/t5/after-effects-discussions/ae-stops-updating-interface-shows-spinning-cursor-when-rendering-via-script/m-p/8471675#M136397 same problem, almost 10 years!

Problem DescriptionThe ExtendScript API operation renderQueueItem.outputModule().file = has a character encoding problem: when setting output paths containing non-ASCII characters (Chinese, Japanese, Korean, European special characters, etc.), these characters are replaced with dashes (-----). Testing shows that manually setting the same paths in the AE interface works perfectly, and the API can correctly read manually set non-ASCII paths, but after setting through the API , it displays as dashes, indicating the issue occurs during the API's write process.Note: This functionality worked correctly in After Effects 2024.Version InformationAfter Effects Version: 2025 (latest version)Platform: Windows 11OS Version: 24H2Steps to ReproduceUse ExtendScript to create new render queue itemsTry to set output paths containing non-ASCII characters via APIObserve the display result in the render queue panelTest ScriptSimply create a new project and run this script directly:// Create three test comp

There’s this very specific bug that has been happening to me since the later versions of After Effects 2025 and it’s still present on the latest 2026 release.I do a lot of transcriptions on Premiere, then convert those to captions, then convert those captions to graphics, and finally copy the graphics layers from Premiere to After Effects. This is a workflow that I’ve been doing for a while without any issues.These graphic layers are interpreted in After Effects as compositions with text layers inside. And this behavior is still true.But since later versions of After Effects 2025 (up to the current release of 2026), whenever there’s a line break (only on the first line of text) in this layer that comes from Premiere, the rest of the text just disappears. It’s still selectable and reappears if I remove the line break or convert the text layer from the original paragraph text to point text, but I just preferred if this wouldn’t happen in the first place.I’m on a 2021 M1 Macbook Pro. I’m

I am experiencing severe performance issues in After Effects 2026 with my brand new high-end system. Even on very small and simple projects, the software freezes, lags, and has render problems.My system specs:- After Effects 2026 (latest version)- Windows 11 64-bit- NVIDIA RTX 5090 (Driver 580.97)- AMD Ryzen Threadripper 7970X 32-Core (4.00 GHz)- 128 GB RAMIssues I experience:- Preview window freezes when pressing spacebar- Program freezes when adding effects- Render queue freezes even on small projects- Mercury Playback Engine GPU Acceleration (CUDA) renderer is grayed out and cannot be changed- GPU usage stays at around 1% during freezes — this is clearly not a hardware performance issueSteps I have already taken with no improvement:- Clean NVIDIA driver reinstall using DDU- Disabled Multi-Frame Rendering- Cleared all media cache and reset preferences- Adjusted preview quality settings- Updated all Adobe applications to latest versionsThis system is extremely powerful and should hand

Tengo un timeline con 10 capas de vídeo, de las cuales hay varias solapadas. Imaginemos que 1 es el vídeo más arriba y 10 el vídeo más abajo. El problema viene cuando cambio por ejemplo la escala de 10, con o sin keyframes, se modifica también la escala del vídeo 1, a pesar de tener su escala sin tocar. Fallo catastrófico aún sin arreglo...

Issue:If the Render Queue window or Project Window contains too many comps, then after you scroll past a certain point then the GUI visuals will freeze or turn black. Steps to reproduce:Add 1000 comps in the render queue and then try scrolling to the bottom of the Render Queue window. After you scroll past a certain point then the GUI visuals will freeze or turn black. Create 2000 comps within a single folder of the Project window and then try scrolling to the bottom of the Project window. After you scroll past a certain point then the GUI visuals will freeze or turn black. Note:The exact amount of comps varies to trigger the bug (perhaps by scene or computer). Screen capture of the bug in action: Adobe After Effects version - 26.0.0 (Build 67)Operating system - Both MacOS 15.7.4 and Windows 11 Does it affect all projects or only some projects? All projectsDoes it affect new projects? YesWhen did the problem begin? It's been an ongoing issue for many years.

Today AE starting seriously lagging and responding to anything.  Timeline frozen.  In one example working with one ten second video, the only video in the project.   Cache is clear, mouse and keyboard are wired.  This problem didn’t start until halfway through the day.  This was happening with 2026 version which is why I went back to 2025.  Mac Studio M2 Max / Sequoia / 64G ram, 90% of which allocated to AE.  

Depois de instalar a nova versão do after effects, passado algum tempo não conseguir fazer preview de uma animação relativamente simples. Já desisntalei e voltei a instalar, já limpei as informações disk and memory, do cache. E segui todas as hipoteses de solução de várias AI. Como posso fazer para recuperar o programa? 

Dear Adobe Team,I'm writing to report an ongoing issue that's frustrating many motion designers, including myself.I originally reported a similar problem back in 2023 (), and unfortunately, it was never fully resolved. I managed to work around it by juggling older versions, installing and uninstalling as needed, but it's unbelievable that we face these kinds of problems with such an expensive Creative Cloud subscription. The situation has become much worse with the latest 2025 and 2026 updates.I regularly work on large projects with 500+ assets (PNG, JPG, SWF, audio, video files, etc.). I collect files properly, start working, and everything seems fine at first. But the next day, or after a few days, when I reopen the project, many MP4 and SWF files appear as "missing," show compatibility errors, or fail to display correctly. This isn't a one-time or occasional glitch; it's now my standard workflow. I've wasted countless hours reinstalling software, restarting, and even re-rendering fi

Acabo de comprarme una Mac Studio M3 Ultra, luego instale After Effects 2026 y estuve trabajando con inteligencia artificial tratando de resolver el problema de la previsualización y no logré nada. Cuando muevo una imagen en el pre Visual izado de After Effects se comporta como si estuviera trabajando en cuatro o tres cuadros por segundo y a veces más. Cuando comienzo una previsualización tarda entre uno y dos segundos en arrancar el previo. Es imposible trabajar así. No tengo ningún otro Soft instalado en la Mac.

Issue - After Effects 2026 crashes when enabling a layer's 3D switch under the "Advanced 3D" renderer, specifically when the Windows Computer Name contains non-ASCII characters (affecting Chinese/Korean localized versions).Steps to reproduce -In Windows Settings, set the Computer Name to a string with Chinese/Korean characters (e.g., "我的电脑") and restart the system. Launch After Effects 2026 (v26.x) with the UI language set to Chinese or Korean. Create a new composition and set the renderer to Advanced 3D in Composition Settings. Create a new layer (e.g., a Solid or Text layer). Click the 3D Layer switch for that layer to enable 3D mode.Expected result - After Effects should enable 3D mode for the layer and initialize the Advanced 3D environment normally.Actual result - After Effects crashes immediately as soon as the layer's 3D mode is activated.Adobe After Effects version - After Effects 2026 (v26.x)Operating system - Windows 10 / 11GPU - RTX5080GPU driver version - NVIDIA Studio Driv

TLDR; Adobe Media Encoder renders my project for about 8 seconds before it begins rendering the "Effects Heavy" part of my project, then COMPLETELY freezes. Attempts to render through AE2025 are arguably worse- as it stays stuck at 0%. GPU and CPU usage in task manager are not anywhere close to 100% utilization. Pausing, then closing AE in Task Manager, then resuming DOES work, HOWEVER- it only allows it to render another 1 or 2 seconds worth of footage. Detailed Story:I've gone down the rabbit hole and done an insane amount of research regarding this issue since for the most part, I just got AE and was really thinking that purchasing this product would SAVE me time and effort. The most common fix for this issue, at least to most people, has been to go into task manager, force-closing AE, allowing it to re-open, then resuming the rendering in Media Encoder. Although this does infact work, it only allows Media Encoder to render about 1 or 2 seconds worth of my project before f

I have a plugin with a bunch of parameters. I also want to show/hide some of these parameters depending on a checkbox. I do this by setting the flag AEGP_DynStreamFlag_HIDDEN. The part of hiding/unhiding parameters works but the panel size and scroll won’t update. This means that the parameters at the bottom go out of view when some other parameters change from hidden to shown, since the size of the panel doesn’t update. Expanding a group for example fixes the issue. Edit: Just found out that calling PF_UpdateParamUI after a parameter was unhidden, fixes the problem. It’s still a bug though.