Bug Reports

Hello!I have some problems about importing 3D models into after effects.I tried to load a model from internet, it works perfectly.Now, when I import a .gltb object made in Blender, After Effects doesn't load the textures, but it does load the 3D model.I tried to embed the textures in all ways.What could be happening?

Please fix performance for Automations with .csv datasheets.It's horrible that you need to save/load for minutes to use it.

When I used any kind of mask like shape mask or matte there will be blending colour jerk in frame. Is this a bug or have any solution? 

 hi guys i am facing weird flickering issue on this.the videos playback is flickering suddenly (previously working fine)the other contents i generate in the file are ok but the imported assets are flickering. i have tried turning on or off of this feature, but its not helping.  my AE 2025 is up to date, the Nvidia driver is up to date as well.please tell me what can I do? thanks!  

I have been having an issue with After Effects recently where it refuses to open. Everytime I try, it notifies me that a bunch of AEJuice plugins failed to load and then the loading screen gets stuck on "Cleaning up" and then crashes. I have tried resetting preferences, disabling plugins, running in safemode, and deleting the camera raw plugin as suggested in other forums, but to no avail. Any help would be greatly appreciated. 

Because frames and audio bitrates almost never line up, After Effects really needs the ability to transition audio at zero crossings. As it is today, one will almost always get little clicks and pops as a frame ends but the audio waveform is not at zero. It would be very nice to have the ability to have a frame fade-out/in so that audio levels will be at zero near the end of the frame. Having audio pops it truly annoying and to combat them one must export the waveform, edit it separately in Audition and import it into AE then turn off the original footage's audio.This has caused a lot of negative client feedback and makes producing high-quality cuts difficult. 

Hey im sure several people have made post about this but ive had after effects for a while and have not had any problem with it until recently. for some reason it would just crash on start my old pc was pretty weak especially trying to run something as demanding as AE so i gave up after unsuccessful attempts to troubleshoot it. just last week i upgraded some stuff in my pc and decided "hey why dont i try my hand at some AE projects." but the crash still persist i uninstalled AE and reinstalled it and it still just refuses to work. i keep gettin this message: "After effects error: crash in progress. last logged message was: <15764> <NGL><5> GetAMTData returned mErrorCode = NglStatusCode:401 workflow required"  my pc specs are as followscpu: Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz 3.60 GHzRam: 32.0 GBgpu: AMD XFX Speedster Qick319 7800xt Radeon 16 gb vramOs: Windows 10 Pro 

hi, recently my after effects (2024&2025) has been really slow (genuinely takes 10 minutes to load a single effect+freezes) even though i have good specs. i have no idea how to fix this. i cleared all my caches and nothing happens. it has never been this slow before. 

Hi, I don't understand why but After Effects crashes when I try to start the program on my Mac Mini M1 OS Sequoia. I used to use it without any problem before but now it won't even start. There is no error message; it simply won't start. Can anyone help me? Thanks

Hey, I've been trying to create a graphic animation template in after effects for premerie for hours, but I keep getting the same errors. When I click on "Export graphic animation template" in the Essentail Graphics window in After Effects, I first confirm saving and then I always get the same error

Every time I open my new project after following these instructions, this message pops up on the screen again.  

I have this layer with Separated DimensionsThe Y is animated with keyframes. The X has no keyframes.When I move the layer in the X direction (with shift pressed, so constrained - Y is not changed),Y gets a keyframe, while it shouldn't, because the value is not changed. Please respect Separated Dimensions when repositionin in one direction. Only add a keyframe when the value of a keyframed track changes.  

I have been running AE 25.1 with no problem (or maybe it ws an older version. Today I open a project on my Mac running Sonoma 14.6.1 and there is no written information on the screen. The only words on the entire screen are the menu items on the right. When I move something to the render cue, it also is blank:  It's a little hard to work with out the written info, names etc.

I have a new M4 Max and have the most up to date After Effects 25.1 and i have some scripts I installed and they crash AE everytime and give an error message attached. These work on my M1. 

Hi, I've been trying to fix this issue on my own for the past few days and have met dead ends and I would really appreciate some help/insight. I've been trying to use the two effects, Numbers and Timecode, which are both under the text category of the effects and presets menu. Unfortunately, whenever I do try to use these effects, AE freezes, turns into that white lifted screen, and just crashes, forcing me to force quit the session.  So far I have tried:- Trying after restarting the PC (Not just restart, but like a full shut down, turn back on, and then trying)- Uninstalling and reinstalling After Effects 2024 and 2025 (I believe the versions I was using were 24.6.3 and 25.01)- Running the Adobe Creative Cloud Cleaner Tool, and reinstalling AE- Updating the GPU (My machine is using NVIDIA GeForce RTX 3070 Ti, Windows 11, 32GB RAM )- Disabling third-party plugins in safe mode- Checking off the "Hardware Accelerate Composition, Layer, and Footage Panels" while testin

Hi, I just upgraded my computer from an old 4930k to Ultra 285k.  I have 196gb of ram, 2x 2070, all m2 ssds. I upgraded to AE 2025.  Everything is running much faster than before, which is great news.  The only issue, is that the render queue window is very laggy.  When I press Ctrl - M, it takes a few seconds for the render queue to appear.  Also, when scrolling through older renders, it's very slow. This seems odd since everything else is working as it should. Any idea why this is happening? Thanks,Olivier

Hallo,ich kann alle Cinema-4D-Datein, die ich über das PlugIn in AfterEffects erstellt habe, nicht mehr öffnen.Wenn ich die C4D-Datei in AfterEffects markiere und den Befehl "Datei extern bearbeiten" anklicke, erscheint zuerst die Frage, ob ich die alte Datei überschreiben möchte (so, wie es sein sollte).Ich bestätige dann mit "Ja" und das Fenster verschwindet. Weiter passiert aber nichts. Cinema 4D startet nicht und es gibt euch keine Fehlermeldung.Ich kann "normal" mit AfterEffects weiterarbeiten.Vor ein paar Tagen hatte ich das Problem noch nicht. Ich habe AfterEffetcs auch schon komplett deinstalliert und neu installiert. - AfterEffects 25.1.0 (bulit 68)- Windows 11 Kennt jemand das Problem?

Please help me!when I work in after effects, at any moment or while minimizing after effects, it can freeze for 5-10 seconds, after which a black screen appears for 10-15 seconds, then everything passes and after that, after effects composition turns white or the entire program interface becomes transparent when I restart the program everything becomes normal

I hope everyone's having a great start to their week! So, in short, I've been haven a recent problem with After Effects. It would happen here and there on AE 2022, but it is now becoming frequent with AE 2023. I keep running into a problem with After Effects, on both 2D and 3D projects, where the Active Camera (for 3D) and/or the Preview window won't update with the timeline. It won't even try to render when I skip around on the timeline, and if I try to preview the clip it will just stay static. I've tried the standard troubleshooting methods, all except fully uninstalling AE 2023 and reinstalling it. I even tried duplicating the comp, creating a new comp and copying assets over, and more - since that's been my workaround thusfar for the past few days. When I tried copying the assets over to a new comp, everything was working great, and then I nudged the timeline and everything froze up on the Preview winodw once more.  One of two things is happening:Either the pre

Trying to render a group of comps at the same time. Selecting multiple and using Composition>Add to Render Queue then Render fails with "directory originally specified no longer exists". If I click the Output To name and hit enter or click save (without actually changing anyting) for each comp in the queue, it will render them all. 

Hello, I'm hoping someone could help with a mismatching colour issue in After Effects. Please take a look at the attached screenshot. Basically, the blue background of the imported/embedded video doesn't match the blue background of the PSD in the background. When I screenshot the original video and copy/paste that screenshot into the PSD, the blue matches. It only doesn't match when the video is imported into After Effects. Because the video is compressed, the background isn't one solid blue. The PSD in the background uses a "patchwork" of the blue background from a screenshot of the video. Thanks in advance!

Running CC, reinstalling some apps after a break in versions. Last version I ran was 2022. I added AE 2025, updated 2022 and set it to import old preferences. Pshop, Premiere, etc all run fine. After Effects (both versions) give me this (w attached image): After Effects error Code 35536...  ...\webm.exe timed out I assume its a driver error of some sort, and has to do with MediaCore, but I need to get these comps going and have had no luck fixing it. Any help would not only be appreciated but would be a major life saver.Thanks!

Hello guys, I have a problem with the Unbounded and montserrat font with its stroke... This problem only goes in AE not Pr...Does someone knows how to fix it ?Thanks buy advance

Color Management Issue Between Premiere Pro and After Effects Hi everyone! I’m having trouble with color management when transferring a take from Adobe Premiere Pro to After Effects, and I hope someone can help me. The footage was recorded in HDR, and when I import the video into Premiere, it automatically adopts the Rec.2100 PQ configuration.In Premiere, I adjust the timeline color space to Rec.709, which gives me good color results.The issue arises when I send this take to After Effects. The colors change completely and become grayish.In After Effects, when I access the color management settings, the only available option is Rec.709 PQ. However, selecting this option makes the colors appear extremely blown out and oversaturated. Does anyone know how I can fix this color issue between the two programs and make After Effects properly match the adjusted Rec.709 colors? Thanks in advance for any tips or guidance!

1. Simply create a new project,new comp,and then new solid layter.2. give BCC Excluded Text to the layer.3.click FXbroswer to select a preset, and click apply to go back AE.4. click play to previews. I go below message after a period of waiting.5. This does not happen on AE 2024.Is there any change on AE2025?