Bug Reports

Your System Has Run Out of Application Memory- Still happening.  AE 24.4.1M2 96GBSonoma 14.5

I have found a bug in command-line aerender in After Effects 2025 (and also the latest Beta), on Mac. OS: MacOS Sonoma 14.6.1.AE version: 25.0.1 (Build 2) If an AEP file has had its rendering set to "Mercury Software Only", rather than GPU Acceleration (Metal), then when I run a command-line render using aerender, it will hang forever, before it starts rendering out frames  Normally I would expect a file like this to render in a few seconds. Editing the AEP file and changing it to GPU Acceleration (Metal) and then re-rerunning aerender results in a render. Rendering in After Effects UI works fine. I have checked with Adobe After Effects 2024 and it renders just fine using aerender, this is only an issue in 2025 (and the current Beta). There is no additional info in the logs, the program just hangs.  I could write a script to update the GPU settings before each render but that would be tedious; I also assume other people will be affected by this a

After Effects keeps crashing whenever I try to edit one of the assets on the template file. Last log message was: <18776636> <FontServer> <5> 4 Changed ctSync_msec:195 ctSeed:1 dicts:1354 total_msec:210 I don't have any cache files or plugins to delete.

the UI text is weirdly glitching to the point where it becomes unreadable, this is happening on all of my adobe products. not sure how to replicate, it just came like this version 22.0windows 11 version 24H2 

I don't know why this happens. I'm using Ae 25 and Creative Cloud says "it can run well on this computer" and there are no problems with my system requirements. Why do I get a 2 second pause when I start the video? I have 32GB ram and this is weird. It's ridiculous to still see these problems even though I gave 28GB to Ae. What should I do please give advice.

I have been using After Effects in my laptop for a year now, and nothing ever went wrong.The suddently, I tried to open one of my proyects and the composition panel went all black.  I can't see anything, both when i'm working or when I press the previsualization button.I have reverted the working space back to standard, I have looked at youtube tutorials and searched on the internet and I can't find an answer.I have deinstalled the program and reverted all preferences to default, reinstalled it and the panel remains the same, and when I check for compatibility issues there is none.But there is simply no visor, just the panel.

Hello,When rendering with multiframe rendering enabled, After Effects often crashes our network cards (10G SFP+).All of our machines are connected via 10gbps fibre to a switch and a file server (Windows Server 2022) on which our project files are stored.When trying to render with multiframe, after a few seconds to a minute of render, windows shows no network access and the network drives are no longer connected. Restarting the adapter is the only way to get access back.This issue only happens on After Effects, only with multiframe rendering enabled. Latest crash was a 9k comp rendered in half resolution in ProRes 422.And as a bonus, sometimes the network crash caused by After Effects makes other clients loose their network as well. 

After Effects keeps crashing when I try to open one of my projects. I was able to work on it for hours yesterday (and the file isn't that large, it's only 30 seconds long so far) and today it just would freeze.The first popup I get when I open After Effects says "Your disk cache folder is on a drive that doesn not have enough available space to safely store the full amount specificed in your preferences. Please make more space available or go to Media & Disk Cache preferences to change the folder or maximum disk cache size." I've made my disk cache size 25gb and clearing the media cache just freezes my computer. I also get a popup that says "The following plugins are installed, but are not compatible with this version of After Effects", but I can't figure out how to remove plugins from my computer because I had downloaded those ages ago and can't find them in any adobe folders. I've uninstalled and reinstalled After Effects multiple times, testing both migrate and don't m

hey, can anyone help me everytime i try to copy the text with gradient on it from premier pro and paste it into the after effects it doesn't show the gradient on the text please help me.

I've been dealing with seemingly random hanging for months. Narrowed it down to a combination of using Content Aware Fill ("CAF") any time there is a MGJSON file used anywhere upstream from where content aware fill is used. After Effects hangs on the next save after the CAF completes.I can save if CAF has started but not yet generated frames.   Autosave after the CAF completes also causes the hang.MGJSON can be imported in the project, the hang only happens when it is used in a comp.

Its been a while since I've been receiving this crash log from ae and I really want to know what is the problem, it happens every time my autosave tries to save the project so it happens a lot of time. I have a MacBook Pro m3 512gb and 18gb ram , macos installed is Sequoia.I am using After Effects 2022. 

Hello, I got a little head scratcher here. I have designed a font, on a 1000pt grid (with a cap-height of 760pt). Then I type H in Illustrator at 500pt size and outline the strokes, the letter is exactly 380px tall (as it should be). When I type a 500pt H in After Effects and convert it to a shape layer, it is 382,6904 pixels tall. Does anyone know why there's a difference and how to fix it? I need it to be precise in After Effects so I can work with whole numbers.  

load this file. I'm using AE 24.6.2 build 2 on windows 10. At half resolution the top shape correctly masks the bottom one, and it's invisible.Switch to full resolution and suddenly it's visibleMove the mask 0.01 pixels vertically in either direction and it works again.Gonna say....it's a bug! And it broke my renders and I have a deadline &#x1f605

I have a project which is relatively complex with quite a few expressions in pre-comps to animate characters.Since updating to the latest version of AE it is taking up-to 45 seconds to load and 'paint' the composition when double clicking to display it. For example, I just dragged a simple vector shape into a scene and it took 45 seconds to display the new composition layer. Once displayed it's fine. I have the same project in the previous version of AE and it was much much faster to display. What's going on? Is anyone else having this issue? It's killing my workflow. (and yes my Nvidia 3090 graphics card drivers are up-to-date with a studio driver).

In AE 25.0.1 (build 2) custom hotkeys are not working for any audio preview.Windows 11 

Today and yesterday I rendered ProRes 4444 videos with After Effects CC2024.In the "Date" field that shows by default in Windows 10 Pro it shows , for yesterday's files a date of 26/10/2024 (about a week into the future), but a "date created" of 18/10/2024 (yesterday).For today's output files it shows a date (media created date) of 27/10/2024 (again about a week in the future) but a "date created" of today. This is what MediaInfo shows for today's ProRes file (exported using After Effects CC2024).Format : MPEG-4Format profile : QuickTimeCodec ID : qt 2005.03 (qt )File size : 797 MiBDuration : 14 s 133 msOverall bit rate mode : VariableOverall bit rate : 473 Mb/sFrame rate : 30.000 FPSEncoded date : 2024-10-27 12:03:53 UTC  ** incorrect. It's a date about a week in the future **Tagged date : 2024-10-19 12:04:09 UTC ** correct. today's date **Writing library : Apple QuickTime This is what Window 10 Pro properties shows fo today's exported file:Media Created: 27/10/2024 12:

タイトルの通りです。Unknown Exceptionとエラー吐いて書き出しできません。セーフモード、再インストール、再起動全部試しましたが変わりません。AE本体に問題があります。

When setting the Color Theme to "Dark", the rulers (View > Show Rulers) do not follow the color of the UI.Also, the first part of the X-ruler is cut off. (Colors in Darkest and Light are correct, but the cut also happens here.) Consistent bug. AE 25.0.1Mac OS 15.0.1

This error just appears every time I start the program. I don't know what it is, as it doesn't seem to affect how the program works. But I think it is pertinent to report it. Issue - Unable to execute script at line 19123. ThemeColor is no longer available in AEAdobe After Effects version number - After Effects v25.0.1Operating system - Windows 11Steps to reproduce - Just by starting the program 

First week with AE 2025 and not every render, but consistently getting black or glictched (false color and occasionally inverted in Y images). in the viewport when rendering.   Rendered frames on disk look fine. Testing on MacOS 12.7 Intel, and MacOS 14.7 M1 Max anf M2 Max.  AE 24.5 and after on Intel had occasional viewport glitching and consistent had random frames were bad on disk, so this is an improvement - moving in the right direction.

After Effects 24.x, 25.0, and probably older releasesmacOS Ventura (13.x), Sonoma (14.7) When you drag a timeline column too quickly, multiple columns are moved instead of just the one you were dragging. See my attached screen recording and follow along:At 0:01 and 0:05, I drag slowly and everything works as expected.At 0:08 I drag the Render Time column quickly from the right-most to left-most position and then the Video-Solo-Audio-Lock and the Parent & Link columns have suddenly shifted. If you drag a column and quickly shake your mouse all around like a maniac, then you can end up shuffling all the columns.

New AE is crashing about 40% of the time when importing PS files, cleared prefs, and scripts. We aren't talking about anything big, it's simple files that import nicely on the previous version. Ryzen 9 9950x2x rtx 4090128 ddr5win 11

escale un video que de origen venía en vertical, y al aplicarle una corrección de color de Lumetri color el video se deforma, incluso lo metí en una precomposición y al aplicar el efecto también lo distorsiona.

I often pre-comp stock footage (usually prores clips interpreted at 30fps) into 60fps compositions to apply frame blending before using the clip in my designs. Today's my first time in 2025 and when I've changed the comp with a duration of 06:20 from 30fps to 60fps it no longer automatically calculates a new duration based on the fps and remains at 06:20.Now the comp that used to be 6 seconds and 66.6 miliseconds long is 6 seconds and 33.3 miliseconds long and my original clip overshoots the comp length.Obviously I've identified the issue and can fix it but it ads another step to my workflow and will create confusion for people who don't work in different frame rates often so I hope this is not intentional