Bug Reports

Hi, I develop a plugin that relies on composition markers and layer markers to store metadata. Bug found on 23.6.2 , reproduced on 24.4.1 I was surprised to see that the limit of the comment of the markers had been upgraded, I can store 10MB without problem in a marker when there was a hardcoded limit like 4KB or 8KB limit a few years ago if I remind correctly. From the script, there is no time problem, it seems to be instant (10MB takes about 1s to store). From the UI, there is just a little problem, the modal display time increases with the comment content...  To reproduce the bug:- start from an empty project- create a composition- run the following script (I use ESTK)- right click (on the composition marker) -> settings  var comp = app.project.item(1); var amount = 1000 * 1000; // 1 MB var comment = (new Array(amount + 1)).join("x"); comp.markerProperty.setValueAtTime(2, new MarkerValue(comment)); This code creates a marker with

App Version: AE  24.4.1,   24.4,   24.3Windows 11 CONTEXT:Recently I was working in AE, and suddenly when I came back to work on my project it crashed on Startup, specifically on the "Initializing Audio" step. I spent a whole week troubleshooting AE, updating graphics and audio drivers, uninstalling AE, reinstalling, making a clean wipe of Creative Cloud, deleting preferences, starting in safe mode, EVERYTHING I could think of.  PROBLEM:Turns out, there is a problem with the MSI Sound Tune addon provided via the MSI Center. The addon was added when I reinstalled the App and didn't turn off the option to not include it. I searched through the crash logs and made some dump files to try and see what went wrong. It appears AE requests for a AudioDeviceName and something doesn't appear to be working and I presume an empty string is returned. When that happens, AE doesn't appear to have any failsafe and just crashes when that happens.  SOLUTI

When the Brightness in Preferences is set all the way to “Lighter” appearance, the group headers within the Libraries window are not visible because they are the same color as the interface. To recreate:After Effects > Settings > Appearance > BrightnessThe darkest color setting shows the headers fine, but they are less visible as you adjust the brightness to lighter. The expectation would be that the header colors should always be in a lighter color, like the rest of the interface, so that there is enough contrast and you're always able to see them. AE Version 24.4.0 (Build 47)macOS 14.4.1 (Sonoma)

hi,AE 24 don't support SLI ? (in advanced 3d mode)i have 2 RTX 2080TI in SLI, after to loose my time to understand why my GPU was'nt supported(like mentionned at the opening by After Effect) i tried to desactivated the SLI, and surprise... finaly supported.. but only with one RTX Card ..Could be possible to prevent the users of this bug ?(or don't have a this wrong message at the opening of AE24)thanks B.

I have a project that I've inherited. It used the Symbol font. I see that it does not show up on Mac or PC. It does however work fine in Illustrator.  Is there a reason for this? I can't find a workaround Dave 

When I click on “Create Reference Frame” I get the following error: After Effects error: Can't import as a sequence. Found no matches for the selected file name.I noticed one thing This error appears in Sony S-Gamut3.Cine/S-Log3 color space (I tried After Effects versions 2020-2024) and this error appears everywhere.In other color spaces everything works fineThanks for your time,hope you can help me to solve this problem.P.s After Effects I used pure without plugins or anything else

After Effects - timeline cursor won't go to marker 5 by keyboard.  Number 5 key works in other apps

After Effects crashes all the time when choosing Cinema 4D renderer for extruding and animating shapes, I have tried reinstalling, clearing preferences and importing the .AEP in a new project or restarting from scratch without success.After Effects 22.4MacBook Pro M1 Max 64 GB MemoryMonterey 12.4Thanks in advance!

My After Effects 2023 crashes while opening.I am attaching the screenshots.Please help.Thanks in advance. Title edited by Mod.

In any AE Team Project, when I right click on a Composition the context menu entry "Open in Essential Graphics" is greyed out as shown in the screenshot below: When I do the same in a conventional AE Project which is a clone the menu entry is available as expected: Neither is it the case that Essential Graphics are generally unavailable for the Team Project Composition, because I can still manually select it in the Essential Graphics panel in the "Primary:" drop-down list: However, for projects with many compositions it is not practical to open the huge dropdown list every time and look for the current composition there. In fact, this is currently the biggest roadblock that prevents us from switching to Team Projects. Therefore, I would be most grateful for any help in this matter.    

I am attaching a simple test that shows the problem I am running into, with a precomp, CompA, and a comp using it, CompB.In CompA, I have two frames. Each of the frame shows the content of a separate shape layer. Both shape layers use a color that is defined as an essential graphics property for CompA.In CompB, I have 25 frames. It includes CompA with a time remap and two hold keyframes. One shows frame 0 of CompA for 12 frames of CompB, and frame 1 of CompA for the remainder of CompB.So far so good, this works as expected.Now, I am trying to animate the master property (named "masterColor") of CompA in CompB. If I set masterColor from CompB (under the 'Essential Properties' under the CompA layer), then I get the expected result, and the color is applied to the CompA content.However, if I try to animate masterColor, for example putting a different color at frame 12, then no animation of the color happens. The color of CompA remains the same as on frame 0. If I then change the color at

Issue - In specific AE files changing the comp frame rate causes the UI to freeze/hang for typically between 2 and 10 seconds.After Effects version - Beta 24.0.0 Build 44Operating system - Win 10Steps to reproduce - In the file Template-v01 open the example comp Aspect Ratio Guide-1920x1920. Open composition settings then change the frame rate using the dropdown or typing into the box.Expected result - The frame rate dropdown will update and the UI is instantly responsive.Actual result - In Template-v01 the UI will hang for a short while. In Template-v02 the frame rate changes without impacting the UI. Please note that in the Template-v01 file I have had inconsistent results with creating a new comp and attempting to repro this issue. Notes - If I remember correctly I imported the original Template-v01 file into a new blank document, and the issue did not appear in that file. My thought is that this is possibly related to saving the template file up a version (e.g. Beta v24)

Hello,I extensively incorporate time displacement effects in my work, as you can witness on my Instagram page (https://www.instagram.com/francois.vogel/).However, I've encountered some challenges with this effect in recent software updates. Regrettably, these issues are not consistently reproducible, making it difficult to demonstrate them. I'm hopeful that this project will help illustrate the problem:https://shared-assets.adobe.com/link/b6637f9f-4fe3-4a87-7db1-41828591a10aThe primary concern revolves around time displacement. On occasion, a layer within the precomposition fails to manifest its effect on the main composition. To address this issue, you often need to clear both the memory and disk cache, which is quite frustrating and a huge waste of time considering the loading of all the images needed for a time displacement effect.I hope this can be solved soon !Best,ƒrançois

When using the rotation tool (W) to rotate a layer, after completing a full lap (360deg) the value resets to 0 instead of 1x+0.0Once the rotation surpasses 360deg, the value snaps back to 1 lap plus however many degrees rotated.I encountered it after trying to rotate a layer 360 degrees over time. Since the value resets back to zero no extra keyframe is being set.  

There's a significant accessibility fault released with recent update to AE 24.0.3 on macOS Sonoma — navigation between app menus using keyboard is broken in AE: the focus is getting constantly reset to the beginning of the menu, and it's virtually impossible to reach to the needed menu item using LEFT and DOWN keyboard arrows.To illustrate it I made a screen recording (see attached).To explain what's recorded: I tried to reach to various menu items using only LEFT and DOWN arrows, and I couldn't as focus was constantly thrown back to the top. Notice how I tried to open Effects > Distort menu, and instead was thrown to the higher level Animation menu.I couldn't reproduce issue in other macOS apps, and not in Adobe Photoshop, seems like it's specifically AE bug.It significantly affects my productivity, as I used to navigate menus using keyboard. Update:As I just noticed, the problem is even more severe — it's not only about keyboard navigation, it also happens on mouse navigatio

It appears there's a bug in the text direction feature after recent changes. When attempting to edit an older text object in a project, it unexpectedly writes from right to left, despite the text direction being set to left to right. Interestingly, duplicating the text layer resolves the issue, and it writes in the correct direction. I've provided a reference video for clarification. Could you please investigate this matter on your end? We've received lot of reports from our customers who utilize our animated text library product, all experiencing this issue.

When creating a dropdown in After Effects ExtendScript code. The dropdowns sometimes display extra bottom spacing. For example, this code:var window = new Window("palette", "Dropdown Example", undefined); window.add( "dropdownlist", undefined, ["Option 1", "Option 2", "Option 3", "Option 4", "Option 5"] ); window.show();Creates this dropdown: Notice the gap at the bottom, where I drew the green star in the screenshot. Note, we have also noticed, changing your Windows Display Scaling has an effect on this.

Issue: After Effects crashes and closes when trying to stabilize motion using the controller.Adobe After Effects version number: 24.4Operating system: Windows 11Steps to reproduce: Open After EffectsSelect a videoFind the Control Motion optionSelect the Stabilize motion optionPosition the controllerClick playReady, the program will crash or close directly.Expected result: The program will probably crash or close directly.Actual result: The program crash or close directly.My own video issue: https://youtu.be/7MaRsCsA0GkVideos that I tried to use to solve it, but it didn't work: https://youtu.be/Zw1GiHHBnW0?si=T6gzBObf6lZPduJb 

Soo apparently I've been having this bug for around a week, it was fixed after I updated my driver and it came back i don't know why. Whenever I open my file project, it works fine for around 1-2 minutes and then the preview freezes on a random frame. Either I hide or delete my layers, it will just show me that single frame. I can delete this composition and create a new one, it will still show me that frame. Check the video please...I've seen billions of youtube tutorials, went on reddit, nothing helped. I've reinstalled same stuff. PC specs are fine 16gb ram processator Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz 1.80 GHzWindows 11 

When working with a timeline it's nice to zoom in and out using the pinch in/out gesture on a trackpad. But for some reason after enabling the Graph Editor the pinch in/out gesture stops working there which is a bit frustrating. "Alt + scroll mouse wheel up/down"   to zoom in/out works fine in both panels though.  TimelineGraph EditorPinch in/out on a trackpad✅❌Alt + scroll mouse wheel up/down✅✅ 

Hi,   (also posted in beta forum, sorry if double but hoping to maximize attention and priority) We've noticed a critical bug in Essential Graphics. The text is not updating outside of the EG comps when it's changed in the source. It updates the color but not the font size or type or other aspects. This problem wasn't present in v23 but seems to be in 24.x all the way up to this beta.   Steps to reproduce: - Create comp with text layer with any formatting. - Promote 'source text' in Essential Graphics of that comp. - Make another comp and put that setup comp in it. - Change the EG text to something else or link it to a new source text of a text layer. - Change the font type and size inside the setup comp. - The updates are not reflected outside in the other comp.   This has been a workflow breaking issue for us. Project made in 23 are completely broken and are only fixable by going to every place where the text has been adjusted and re-read from primary comp then apply t

Good day. I have found a problem where you cannot add controls in another function if you are using a pallete window type. Have a look at this example.myButton.onClick = function () { var myWindow = new Window("dialog", "My Window"); var myPanel = myWindow.add("panel", undefined, "Panel Title"); myPanel.alignment = "fill"; addButton(myPanel); myWindow.show(); } function addButton(panel) { panel.add("button", undefined, "OK"); } This code will only work if the window is a `dialog` type. If it is a `palette` type, it won't work. With `palette` the window flickers for a milisecond and then goes away. This is a small example, but in practise this is quite a large hinderance to a project. It means you cannot reuse any UI building logic in multiple places. Is there any temporary solution to this issue?

So far it's happened with CC sphere (which used to work) and CC SpotLight. I am sure it will probably do the same with most of the other CC effects, but frankly, I don't want to keep crashing it.

Hi. To all of you having AE, AME or Premiere stuck at app loading screen or dynamic link taking ages or not working at all, try DISABLING your network adapter when it happens. Let me know. This helps me, but it's crazy workaround. Not even starting apps as an admin helps now (it helped before), but disabling network adapter helps.

I've been working in each of the ACES OCIO configurations for about a year now, but there are a number of go to effects I usually need to use which unfortunately completely clip the highlights making them unuseable. Most of the effects I've seen with this issue so far are distortion effects but also some noise/grain effects too.On a current project I really need to warp areas of the plate but mesh warp, liquify and others cause this highlight clipping issue so there are no other effects I can go to for what I need. How can I resolve this or can Adobe please fix?This is before one of the effects is appliedand this is afterThis project is ACES 1.3 Studio v1.0 32 bit, but the issue happens in the other configurations too.