Bug Reports

Hi.. My device specifications are Windows 11, 128 GB RAM, Nvidia 4090 graphics card, Intel i9 14900k processor, and I have had this problem for four days. I have reverted to multiple and different versions, but the same problem every time. afterfx.exe has encountered a problem and needs to close. I used cracked programs, but the same process and the same message appear. Note that I have not added any script or plugin for about a year. Can you help me with this problem?  

So, this bug had been ever since (5 years ago) the new curves in Lumeri Color effect (this applies for both After Effects and Premiere Pro) have been introduced.Steps to reproduce:Add any two points on any curve that is 'something vs something' (Like Saturation vs Hue) Try dragging one of them horizontally passing the middle of the widow where they could be dragged. Notice how the point jumps as the cursor passes the middle and no longer sticks to it...I've recorded the video preview of this event

After Effects' main window is not a real macOS window, which impacts accessibility apps. I use the app AltTab, which simply lets you switch between open windows using a shortcut. The app is not able to properly detect the AE window because of this issue. Quote from my bug report to AltTab:Then it means AE windows are not real windows. It's a bug on their side. You should open a ticket for them so they fix it. If it affects AltTab, it must affect other accessibility apps.[...]To insist again: this is a bug on AE side. It should be reported. Screen readers and other apps are probably broken with AE.

I'm working with a multi-layered EXR file from Maya 2025 and V-Ray 6, I get this following error when importing the file.  The file does then open in AE and all of the passes unhighlighted below open fine, but then nothing is visible in my light mix passes that hold each individual light pass.  I had created a render a couple of days ago from the same scene (although using a different PC) that worked fine in AE. The only difference I can see is with the naming of the layers that come with the file, on the file that worked those light passes have much simpler names compared the lengthy ones above that show Maya's groups, transforms, and shape nodes. Any idea what might be going wrong here?  

I'm unable to use 'aerender' for a terminal render for After Effects versions 24.1 thru 24.4.1. But it does still work when reverting back to AE version 24.0.3 or prior. Operating System-- Mac OS Sonoma 14.5CPU--Apple M1 Max (Macbook Pro)This is especially puzzling because my Apple M1 Ultra (Mac Studio) doesn't seem to have this problem at all. It seems to be specific to these versions of AE and only on my Macbook. Running this standard line (with a path to the project):/Applications/Adobe\ After\ Effects\ 2024/aerender -project yields an error: "Illegal hardware instruction" Although this gives the expected result so it's not like 'aerender' is broken on the one machine:/Applications/Adobe\ After\ Effects\ 2024/aerender -version I have uninstalled AE and removed all library files and plist files. But the only thing that seems to make a difference is reinstalling AE version 24.0.3. This a viable workaround, but I don't really want to be stuck in that versi

In the keyboard shortcut editor, if I try to update a keyboard shortcut that has been applied to multiple behaviors, both behaviors get obliterated and only the one new behavior assigned to it remains.  For instance, I wanted command option c to map to copy with relative property links instead of the default. That shortcut is also mapped to remember interpolation for footage item. I don't like the default for copying in the timeline, but I do like the default for copying interpolation in the project window. If I want to update the timeline behavior, I lose the project behavior.

Often I set Transform keyframes using the keyboard shortcut 'Alt + R' (or whichever transform shotcut key I need - APSRT), however in AE 2024 this seems to delect the layer after setting it.  So if I wanted to, for example, set a position keyframe and a rotation keyframe then I would usually press 'Alt+P' and then 'Alt+R'.   However, as the layer becomes deselected after the first input, the second keyframe sets a rotation keyframe on all the layers in that comp. To add to the frustration there seems to be no undo-group for this function, so the new keyframes on every layer need to be undone one by one. A better functionality would be to keep the layer selected after the set keyframe shortcut is used. Also adding in an undo function that undoes any mistaken keyframes on multiple layers all at once.  

Hi this is a bug that has been tormenting me since 2017 but as a young lad I didn't know these forums existed. When you make a line with a stroke add round caps to that line. Add a trim paths & enable motion blur.Than animate the start from 0 to 100%.You get a nasty ghosting artifact when the line should completely dissapear.You don't have this issue with the butt cap. https://i.gyazo.com/c8b4fd218704ca1dc4b179399ffbc1f2.mp4 Here is a gif of the issue. I also dropped a download link below.With the project file.  Hopefully you guys & gals can look into this 🙂 M1 Max, Ae 23.0.0 Much love, Dierenwinkel  

Hi,hope to write in at least good english. Today I was working in AE and went good since this evening where when I apply the wrp stabilier ( i tried only this one) the program don't apply it to the new composition, but to the older one.Then I reinstalled it with the latest versione, but still won't go 😞 Also it's very slow now (yeah, I purged the cache, but it won't go)

I am so frustrated. I cannot find any other question like this. Right now I'm using a 3D layer with images going past a camera. Images are in a pre-comp. Simple. However, when I swap out images and play back my sequence the preview will reset and only show the old edits AND it doesn't make sense in terms of sync/placement. This is extremely frustrating and happens in other projects that AREN'T 3D as well. I've tried so many things to fix playback errors, nothing. Even upon closing the program and opening up, the initial view is of my current edit, however upon pressing play there's the wrong images again. I don't get any error messages, nothing. I just get to feel crazy.

In scripts, when importing a project with a JSON data file asset, , AE throws a modal warning dialog with the following message: After Effects warning: The structure of the data file for the layer "scores.json" has changedThe dialog triggers regardless of the file not having changed since saving and furthermore it halts all scripting as the dialog does not respect app.suppressDialogs(), even from aerender.exe. Also see:https://community.adobe.com/t5/after-effects-discussions/mute-ae-warning-about-json-structure-changing/td-p/10044014 

For some reason media encoder changes the position and repeats a section of my composition when exporting.After effects PreviewMedia encoder outputThis issue occured when I tired to render the composition in Quicktime Format. It affects the output of the video, and when I try to switch back to H.264, the updated position+repeated edge persist.I managed to replicate this exact issue with a totally different composition using the same steps which makes me think its a media encoder issue.

So I've tried to:Open an .aep fileDowngrade GPU driver version (I have an Nvidia Geforce RTX 3060)Disable Adobe FontsDelete Adobe CC entirely with CC Cleaner ToolDelete old version filesHow can I share the logs? I've sent them through crash reporter

It is not possible to set an effect name that is longer than 39 bytes via scripting. But, in some languages (e.g. german) the default effect names of the built-in animation presets using expressions are way longer than 39 characters. And therefore it's not possible to use scripts doing something with those long effect names.  

This happens on both Windows and MacOS. Every time you want to overwrite an existing file/render, you are asked twice, for each render. Example:You have 5 renders and you want to overwrite all 5.You go one by one setting output location and confirming in Windows and MacOS to Replace/Overwrite the existing file. You then hit Render and After Effects asks you again to confirm you want to overwrite existing files, for each individual render instead of confirming it once for all renders.  For example in Premiere, there is no 2nd confirmation. It only asks for confirmation when you are selecting the location/same file name. Once you hit render in Premire it just renders and overwrites the file.Same with Media Encoder, you go 1 by one, set the path, confirm to overwrite it and when you hit render it just renders. Only AE asks for double confirmation and it asks it for each individual render. AE version 24.1 but happening since forever 

1. Double click on missing media.2. Attempt to search for file using Windows Search function in upper right hand side 3. Nothing happens  Windows 11. Confirmed same happening with a coworker AE 2024.4.1 Windows search functions normally in Explorer. 

A wave selector expression with delay doesn't display correctly in right-to-left languages (like Persian) by default.The only workaround I found is to make the copy layer . The expression written in the first layer is actually correct, but when it is placed in the composition alone, the expression value is not calculated correctly. However, miraculously, when a copy layer with the same expression and a different delay is placed in the composition in the visible state, the expression calculations for the first layer are performed correctly. Create a copy of the layer and change the delay value in the copy. This will temporarily fix the issue. However, if you disable the visibility of the second layer, the calculations in the first layer will revert to the incorrect state

AE crashes when adding extra points to an already-created Roto Bezier shape when at 800% zoom level. The crash usually occurs after adding 2 or more additional points using the CMND+OPTION+Click shortcut.ver 2023.2.1.  Mac OS. Monterey 12.5.1Expected result: New point added to an existing mask shape.Result: AE crashes. App automatically quits. 

Version 2023 and 2024Mac OS Sonoma 14.4.1 I noticed a weird bug in After Effects where it’s impossible to change the type/character RGB value (or corresponding hexcode) by a single point. Doesn’t seem to be an issue for effects such as fill, just the type color you'd find in the Character Window. For example, I set up type at 241/101/51, and if I try to switch it to 240/101/51, it just switches right back.I think a workaround is to do a more significant change first, then punch in the correct number, but just wanted to point out this bug.

I have tried to reinstall AME and AE, but still the Queue in Ame is greyed out. I can go to file export to AME and it sends the file over, but the button in the render que is still inactive. Is there a way to fix this?

After changing my RAM (32Gbs) for 2 sticks of the exact same model and using After Effects, even when the memory other apps were allowed to use was over 10Gbs and they were barely using 3Gbs, After Effects just kept using more and more memory until it couldn't anymore and failed to allocate any more memory, the only way I am able to continuously work on a project is by constantly freeing up memory using MSI center's tools.I doubt it is a problem with my memory, but I can never be too sure, is there any way to fix this?SpecificationsWindows 11 Version 23H2 (0S Build 22631.3672)After Effects (244.1)CPU: AMD Ryzen 7 5800X3D 8-Core ProcessorMotherboard: MPG B550 GAMING PLUS (MS-7C56)GPU: NVIDIA GeForce RTX 3060Memory: Corsair Vengeance LPX DDR4 2x16GbThe problem occurs on any project I work on.The expected behaviour is for After Effects to not keep filling up my memory without getting rid of unused memory.

Hallo zusammenIch bin Anfänger auf AE und weiss nicht weiter After Effects CC 24- keine Plug-ins von Drittanbieter installiertMac StudioApple M1 max64 GB SpeicherVorgangIch habe AE CC die neueste Version installiert, und mache die ersten Schritte anhand eines Tutorials. Es geht dabei um Bewegung stabilisieren (funktioniert wunderbar), skalieren verschieben; alles kein Problem.Im Anschluss wende ich die Verkrümmngsstabilisierung VFX an. Es erscheint ganz normal der blaue Balken (Analysieren im Hintergrund (Schritt 1 von 2). Dieser Balken bleibt aber ewig stehen, und nach ca. 5 Minuten kommt die Fehlermeldung "Zeitüberschreitung bei der Verbindung mit Dynamic Link-Server" Ich habe keine Ahnung wo ein Fehler liegen soll. Die gleichen Schritte funktionieren auf meinem Windows-PC problemlos und ich denke das sind auch keine wahnsinnigen Anforderungen an die Software.Warum sucht AE etwas was es in meinen Augen für diese Aufgabe gar nicht braucht, und gibt es eine Einstellung die ic

For some reason when I try and drag and drop any media from the left menu on to my timeline it doesn't do anything, as if the file isn't even there. It had no issues yesterday. How can I fix this bug?

Subject: Performance Issues with Text Layers in After Effects 2024Description: Hello Adobe Team,I am experiencing significant performance issues when using text layers in After Effects 2024 compared to the 2023 version. Specifically, compositions containing multiple lines of text (around 30 lines) are causing severe slowdowns, whereas the 2023 version handles even 50 lines of text smoothly.System Specifications:Laptop: Katana GF66Graphics Card: NVIDIA GeForce RTX 3060RAM: [Specify Amount]OS: [ windows 11 OS Version]Steps to Reproduce:Create a new composition in After Effects 2024.Add a text layer with 30+ lines of text.Notice the significant slowdown in performance.Comparison: Performing the same steps in After Effects 2023 results in smooth performance, even with 50+ lines of text.Request: Please investigate this issue and provide a solution or workaround. It is crucial for maintaining productivity in text-heavy projects. i understand that 3d layers are slight smoother performanc

Tengo este error que no me deja editar tranquilo. Lo peor es que hace unas semanas andaba muy bien. Hasta que aparecio este error.Tengo 32gb de ram y en general, una buena pc.Los componentes estoy seguro que es lo de menos, ya que como dije, me andaba muy bien antes.Tampoco sirve subir todo la ram disponible y limpiar la cache, no hace nada.