Bug Reports

1) create new team project2) go to team project settings / color / change to aces 1.3 studio set display color space to sRGB SDR Video d60 sim3) share project4) reopen this project and the settings would default

Hi Community!I'm facing an error with After Effect beta &  Media Encoder beta. When I opened the application, I immediately encountered the text Press OK after Attaching the Debugger (Image attached below).Then the application will automatically save a fileAdobe Media Encoder_2023-09-05_001256_.crashAnd then automatically turns off,

I think this is a bug. But, it might just be a new feature.Since using beta I have had trouble navigating around because Im used to double clicking on a precomp to go inside of it. And when I started testing Rotobrush 3 I realized maybe its doing that because its trying to let me rotobrush the precomp instead of going inside of it. To clarify,  Normally we double click on comps to navigate around our project. Pro-workflows often require having comps within comps within comps, but now with rotobrush 3, when you click on a precomp nothing happens. It just opens the layers so that we can use rotobrush. Is sort of disorienting when you are used to navigating that way. Obviously you can go into the project window and track down the precomp you are trying to go into. But often times you are working with someone else's project that you didn't create and you dont know your way around the project yet. So part of the investigation process is just clicking into all of the prec

Element3D Crashing AE Beta V24 Build 41

My AE Beta project stopped working for some reason. Apparently v24 isn't compatible w my Operating System, Big Sur.Big Sur and AE Beta v24 are what I used to create the project initially, so this doesn't make any sense. What happened and how can I fix it?! I keep getting this message when I try to open: 

Hello, It's been several weeks that I'm having a lot of trouble using the 3D .GLB models in the latest after effects beta.Everything works great when I create a set with several 3D elements and then when I save and open my project the next day, the set disappears in a very small box (see picture). When I press "play" to launch my camera animation (dolly), everything is slow, the image jumps, and everything in 3D disappears in a very small box like on the picture. Have you already encountered this problem ? Thanks for your help!  

  Model Name: MacBook Pro  Model Identifier: MacBookPro18,3  Model Number: Z15G001JEX/A  Chip: Apple M1 Pro  Total Number of Cores: 10 (8 performance and 2 efficiency)  Memory: 16 GB  System Firmware Version: 8422.141.2  OS Loader Version: 8422.141.2  Serial Number (system): NGY6GGYXL2  Hardware UUID: 95252FC1-FB50-5D91-851F-A23F50C663FB  Provisioning UDID: 00006000-000A39EE3A62801E  Activation Lock Status: Enabled Version 24 Build 38 Crashing like never before.

 

AE beta 24 version freezes the computer right after booting, I couldn't find any information as a result of my research, can anyone help with an idea please.

Since the v24 update, the playback window goes black if I make it wider than the video width at 100%. I can adjust the window height to any size with no issue. If I adjust the zoom to greater than 100%, it still blanks at what would be the width at 100% I also just started getting an error on AE startup:  "Mercury 3D is not supported by the current hardware." - I don't know if or how it could be related.

AE Beta 24.0.0.18Windows 11 ProLenovo P1 Gen 4 RTX308064GB RAM   3D Camera tracker produces the following error only on this version which I updated to in order to fix the object import bug: Debug Assert failed!{expression: "false"hash: "847a93e1-105b-52a4-2611-501c00000030"message: "You have asked for the state of a feature that was never registered: WarpStabiliser.Anslysis.EnableParallelComputationOptimisation"sourceFile: "D:\main\dva\shared\adobe\dvaappsupport\feature\src\BetaFeature.cpp"sourceFunction: "dvaappsupport::feature::`anonymous-namespace'::WouldFeatureBeEnabled"sourceLine: "146"threadID: "43380"timestamp: "2023-08-08T07:44:52.0Z"} -------------- StackTrace --------------dvaappsupport::feature::BetaFeature::SetProperties ( @ 0) (dvaappsupport.dll+0x000000000013E118)dvaappsupport::feature::IsFeatureEnabled ( @ 0) (dvaappsupport.dll+0x000000000013B2AD)dvaappsupport::feature::IsFeatureEnabled ( @ 0) (Adobe Analysis Server.exe+0x0000000000061664)dvaapp

I've noticed this for awhile but never looked into until now. Is there a reason on Mac OS that update the AE beta to the most recent build would cause it to disappear from the Dock? I have to manually place it there it seems everytime I update to the latest build

After updates to v23.6,0.29,  AE beta is no longer be able to open 3d objects. The 3d object layer turns black screen. 

I'm in After Effects Beta 23.6.6 (build 54), Windows 10 layers remain at approx 1% opacity even if the layer is at 0%, if it's cut off, or even if i delete it. no hidden layers, no shy layers. i found out that it only happens in classic 3d mode.  

The cast shadow option is greyed out for spot and point lights.  MAC Monterey v12.6Mac mini (2018)3 GHz 6-Core Intel Core i5

I imported a GLB model into the After Effects Beta app. I then set keyframes in my animation to start from 0% scale and go to 100% scale. When the 3D objects render in After Effects things look good, but if I use either the Render Queue in After Effects or if I render to the Beta of AME I get blue and purple boxes at the beginning of the animation before the texture starts to appear (see attachment).

Hello everyone! I've been working on a project with native 3D elements for a few weeks now, which is why I turned to After Effects Beta.But for the last two or three updates, as soon as I go to my file, the preview doesn't work (after a while, the 3D preview turns gray, and I can't see what I'm modifying), which obviously makes my project impossible to continue. What's more, after the preview stopped working, I quit After Effects but it froze and I had to go through the task manager to close it manually.I've tried everything, uninstalling then reinstalling, rebooting the PC, changing the cache location, but nothing works. I just think it's undoubtedly a bug from some update, at least I hope so.Does anyone have the same problem? Thanks in advance! 

Son güncelleme After Effect'i patlattı.After effect son güncellemeden sonra çalışmıyor.Sürekli donuyor....son güncellemeyi düzeltin lütfen.

create a new shape layer and delete it, after deleted the path is still visbible and sowftware will be crash

As you can see above I have imported the 3d objects into after effects and it shows that they are in there but I cannot see the the object in the screeen. What should I do to fix this issue

It is an old-time bug still present in 2023 I've experienced it in around 2016 when I encountered with the anamorphic shooting for the first time. When the adaptive resolution is switched on in the compositing panel, anamorphic footage that is within it flips and stretches itself while scrubbing or dragging playhead.Steps to reproduce:1) Insert any red anamorphic footage like 6k with 12:5 squeezing ratio (could be any different from square pixels) into the new composition2) Set to adaptive resolution in the composition panel3) try to grab the timecode to shift time or grab the playhead and drag4) Also you can either try different render resoulutions in composition panel or in Edit -> Preferences -> Preview and try changing the adaptive res limit like to 1/16 and try to srub the footage and see how differently it behave with different limits...The attached is a screengrab of how it goes

Just generally seeing a lot of lag when moving between precomps; this is in a relatively complex, long project on a 4k monitor. Often when leaving a big comp, there's slowdown between clicking a menu item and feedback from the UI. AE beta 23.6.0 build 7Windows 10 19045.2965 

Hi. To use 3D objects, I created a project in After Effects Beta and rendered it. When I open the project again today, it closes within 20 seconds without any error messages. I've cleared the cache completely, my GPU driver is up to date, all adobe programs are up to date. The project must be changed, but I cannot open the project. What should I do?

We have a mix of windows and MacOS machines, with a mix of AE versions. when creating a project on Windows, AE 23.0.0, using the 'Poppins' typeface from Adobe Fonts, it creates a version seemingly incompatible with AE latest Beta (23.5x26) on MacOS, showing as [Poppins-Light/Type1].When opening the project in AE 23.3 on MacOS, it shows (renders and in the character dropdown) fine, but the render times are >100x slower (123ms vs 1ms). I can resolve this by switching the font from 'Light' to 'Standard' and back again.  If the resolved project is then opened again on Windows, AE 23.0, the issue returns, and the typeface gets replaced with the windows specific version. Seemingly, the improvements to the font system are now exposing that something incorrect is happening in the background.I've included 2 project files, 1 that includes the windows typeface, and shows slow render times on MacOS 23.3, and incompatible Typeface on AE 23.5. The other file has the issue resolved

Latest beta (23.5x12) won't lunch for me. It gets through Initializing MediaCore, then just vanishes shorly after that. When I try to relaunch, it offers to let me launch in safe mode, which desn't help. I've done a couple of rounds of uninstall and reinstall, but no luck. I've retreated to 23.4x48, which seems to work fine.