Bug Reports

While debugging some production code for our website locally, I noticed that Creative Cloud seems to trigger regular POST requests to /ingest on localhost:80 ```192.168.247.1 - - [05/Mar/2024:10:41:48 +0000] "POST /ingest HTTP/1.1" 406 14 "-" "Creative Cloud"192.168.247.1 - - [05/Mar/2024:10:42:11 +0000] "POST /ingest HTTP/1.1" 406 14 "-" "Creative Cloud"192.168.247.1 - - [05/Mar/2024:10:44:19 +0000] "POST /ingest HTTP/1.1" 406 14 "-" "Creative Cloud"192.168.247.1 - - [05/Mar/2024:10:44:19 +0000] "POST /ingest HTTP/1.1" 406 14 "-" "Creative Cloud"192.168.247.1 - - [05/Mar/2024:10:46:50 +0000] "POST /ingest HTTP/1.1" 406 14 "-" "Creative Cloud"192.168.247.1 - - [05/Mar/2024:10:46:55 +0000] "POST /ingest HTTP/1.1" 406 14 "-" "Creative Cloud"192.168.247.1 - - [05/Mar/2024:10:49:39 +0000] "POST /ingest HTTP/1.1" 406 14 "-" "Creative Cloud"...``` I don't know what the purpose of these requests are, but they seem incorrect to me as nothing was running on port 80 on my machine until

My CC icon on mac(that appears in top menu bar) shows the trianglular ! alert icon but when I open CC there are no alerts/isues that I can find. Version 6.1.0.587 OS ventura 13.6.3

My Photoshop and my Adobe Creative Cloud are having a synchronization problem with the servers and the Cloud... They say it's a problem with my internet, as it is always connected... As a result, I can't use Photoshop's AI either, Does anyone know how I can solve this?

App stuck in Buy Now Dialogue box , cant close it to access anything.I have uninsatlled and reinstalled the app but same problem.

I changed the hard driver for installation, but everything from the programs is still installed and stored on the previous hard driver, What should I do? 

Hardware Encoding rendered output file is full glitchy, but software encoding has normal rendered output, what is the problem?

There was some sort of issue today with the latest windows update and I went in and tried to update the Adobe Creative Cloud and ever since then. It's telling me that another installer has been running which I have zero other installers running for Creative Cloud. I am running on a windows 10.  Device name DESKTOP-SILE2DJProcessor Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz 3.00 GHzInstalled RAM 16.0 GBSystem type 64-bit operating system, x64-based processorPen and touch No pen or touch input is available for this displayEdition Windows 10 HomeVersion 22H2Installed on ‎12/‎14/‎2020OS build 19045.4046

Upon first opening the Adobe Creative Cloud Desktop App (ACCDA) this morning, I noticed the ACCDA looked and felt very different. I do not remember an update occurring, that could be of course an oversite. But the issue is that a section called Essential Apps showed up, and it was missing several Apps, the big one being LrC (Photography Plan). And yes, after accomplishing the various updates (PS, then Lr, then LrC, naturally ACR occurred along with PS) nothing changed in terms of Essential Apps. If I search in the ACCDA on Essential Apps, very few show up. LrC was not one of themI igned out of ACCDA, signed back in, and then the ACCDA did show LrC as an essential App. (and a few more). Interestingly If I now search on Essential Apps, fewer show up, probably just listing those in my plan that I have not bothered installing. This behavoir is going to irritate many LrC users. It has caused a Discussion (ref 1)I would say that a minor bug exists in ACCDA. (REF  1):&nbsp

Good morning every time we inizialize applications with ACC desktop a window with error code 12013 appears. I'm using the gosplit service sharing the adobe license from another user.i'm on macbook pro with ios ventura 13.4.1 Thanks in advance for your help    

i cant fine the adobe xd att all nomatter where i look  i been trying since yesterday and i couldnt find the issue

Hello, i am not able to delete the marked Folder/link. I tried it with changes in the registre as adobe recommende on this page : https://helpx.adobe.com/at/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html.This folder doesn't appear. I always get this error message. Any advice for me? All Adobe software (also Windows) are updated.ThanksEva 

i had to delete creative cloud because it kept crashing so i decided to redownload it, ive been trying to on my macbook for weeks and it is not downloading, it just loads up until 5%, goes all the way to 100% very quickly, then the installer goes away, and nothing is downloaded, the same thing happened when i tried to download after effects again. i am soooo lost can someone explain why that could possibly happen. what could i do to avoid this and download what i need?heres a detailed example of what happens: 1: go on adobe website signed in and press download creative cloud2: download "Creative_Cloud_Installer" to documents3: double click the folder to install adobe creative cloud and open4: enter password and start installing it downloads for seconds, goes to 100% then everything goes away and the installer is gone and i am left with nothing. what is happening?? help  

Buggy sign in.  I'm on Windows 11 Pro running the latest version of CC and all installed apps.  Yesterday I installed Creative Cloud and my CC Apps on a new WIndows PC, and today when I opened Photoshop, it asked me to sign in again, and then didn't recognize my device.  It shows my two activated computers, one of which is this one, named correctly and successfully activated yesterday, but has added an inactive one called "This device".  Apprently it thinks this is a different computer today that it was yesterday.  I have not renamed it since before I activated yesterday.  So I had to deactivate the one that was named correctly yesterday, and activate the new phantom "This device" in order to use my apps.  Why did it not recognize my device?  It worked fine yesterday.  It was nice to have the device named correctly on the activated devices page.  Is there a way to fix this? Thanks!UPDATE:  I think this is a Windows 11 problem, not

No tengo acceso a las aplicaciones de mi plan desde creative cloud y no puedo instalar ninguna aplicación, tengo mac m1 sonoma 14.2.1 desde creative cloud, 

Not sure if this belongs here or with LrC which is installed on my computer. But since one of the programs has "Creative Cloud" as its name, I've posted this here. The two progams that I've now disabled in order to get other programs to execute properly are:Creative Cloud.exe. If this program is running in the background it causes an H&R Block tax preparation program called "H&R Block Business 2023" to fail in numerous ways shortly after you start to use it. Sometimes the program issues a diagnostic indicating some type of file access failure. But at other times there is no diagnostic, just a crash or hang.updaterstartuputility.exe. If this program is running in the background the age-old Notepad takes a very long time to start up. When this program is disabled, Notepad starts instantaneously.The immediate work-around is to disable both of these programs from starting up by going to the "Startup apps" panel in Task Manager and then rebooting Windows. However, I don't know

Hello everyone, I'm trying to install the Adobe desktop app and it asks me for the proxy user and pass, I don't know what they are, can anyone help? thanks

Somebody kow how to remove these folders?I don't need Cloud. I don't use cloud.  I like to keep my system uncluttered - thanks 🙂 Subscription Win 11 Pro 23H2Build: 22635.3139

Tengo problemas para eliminar el mensaje de "Es posible que tengas acceso limitado a las aplicaciones o servicios de Adobe. ¿Cómo lo puedo solucionar? He seguidos todos los procedimientos que me salen en la ayuda y aún así siguen saliendo el mensaje. Ayuda Gracias.

Ich kann Illustrator Beta auf meinem MacBook Pro nicht installieren. Es kommt immer eine Fehlermeldung und Vorschlag, es noch einmal zu versuchen. Photoshop Beta ist bei mir installiert und läuft gut.Was kann ich unternehmen um Illustrator Beta zu installieren? 

Good Day,I have been struggling with a bug that shows duplicate folders when saving a project to Adobe Creative Cloud. However, everything looks normal if you go to the exact location in "Your Files". This image shows that this directory only has 3 folders: Concepts, Print Files, and Print Files Scaled. However, when I want to save a project to this directory using the "Save As" function, it shows multiple duplicate Concepts folders. Because Creative Cloud "File Sync" is being discontinued, I am moving all my files to "Your Files", and I have had this happen multiple times. The only way to fix it is to close all the Adobe apps and relaunch everything. It has occurred when I used "Save As" in both Illustrator and Photoshop. Although this bug is not system-breaking critical as it does not seem to actually duplicate the folders, it does make navigating the files quite tricky, resulting in mistakes happening and a slower pace of work. My Windows, all my drivers and

I can´t use my adobe programs anymore, when I log into my account it tells me that I need to purchase the adobe creative cloud abo. What I did years ago... so I have not ended my subscription or anything. Usually it continues automatically if you don´t cancel it... so is it a current problem that moreusers are having or whats wrong with it?And yes I restarted my mac book, logged in and out already... etc.Let me know! ThanksRuby

I am fed up with apps breaking overnight!! InDesign is the latest one. My 2020 i5 Macbook Pro, Monterey 12.7.2. Yesterday, it was fine. Updated to InDesign 19.1 and it's unusable! Contextual menus no longer work as they should (appear 2 seconds after clicking and then the menu is inaccessible), the only menu item at the top of the screen that is accessible is the 'InDesign' menu, next to the Apple menu - all of the others do NOTHING - and that's if I get as far as actually being able to get to my artwork, often it just beachballs! COME ON! I'm paying shedloads a month for this and I can't stand to have to deal with this level of detriment to my productivity in this way! If I didn't have a secondary Mac, I would be screwed!

Hello, we are using Windows Server 2019 (datacenter) for our needs. The last supported creative cloud version on that OS is v5.5.0.617. Despite being included in my plan, when I launch Premiere / Media Encoder from the creative cloud, it fails with the error "Sorry this product doesn't seem to be licensed". If I use the same account on a different OS (Mac/Windows) with Creative Cloud version v.6.1.0.587, both Media Encoder and Premiere work fine. This account used to work on Windows Server 2019 (with v5.5 creative cloud) up until 01/16. We are looking for immediate assistance and guidance to ensure we can launch Premiere and Media Encoder from creative cloud (v5.5.0.617) as we have a valid license. Kindly advice. Aditya Ippili. 

As per subject, any application or Creative Cloud I start when I turn the PC on will ask mail and password to my account.If I shut down the PC, I'll have to access again. This has started a couple days back.I removed all devices and kept only the one I'm on  now.Any clue?Thanks!