Bug Reports

When I save or export photos in LR or PS, they save but do not show up when I attempt to locate them in Finder.  They do show up ONLY via "File" > "Open" in PS.  I did find a temporary workaround - when I go to File > Open in PS, I can drag/drop the folder into "My Documents" and then back onto "Desktop" and they show up in the regular finder.Hard to explain, so I made a youtube video below:https://www.youtube.com/watch?v=W4owx1NUqLA

I have and issue that if I go into the people view, select a person and switch on segmentation by years. If I do this than there are multiple groups for any given year. E.g. I see 5 sections for the year 2018 with different phots in them. Also these segments are not in order but random. E.g. 2017, 2015, 2018, 2017, 2018, 2015Actually I noticed another issue I noticed is that changing ‚sort by‘ has no effect at all. Changing eg. from capture date to import date does not change the order at all.My guess is that there is generally something wrong with sorting in people view.Happens on iPad and iPhone Also in the all photos view the segmentation by year works fine, seems to be a problem of the people view

The new sharing tab is great but all my albums say there are 0 photos in all of them, yet the photos are there when I select an album. I'm also not able to resend the album to my web portfolio because Lightroom thinks they are empty.Is there a fix for this?

Correct colors don't load in Lightroom Mobile for my Android unless in Edit module. Photos load in "Info" and "Rate & Review" dull. When I switch to edit module the loading circle appears and the colors will load correctly. Comparing to my capibrated computer monitor (and my desired look of the photo) I can confirm this). If I swipe to a new image and back the same thing will happen. Load dull at first then properly.Switching back to "Info" or "Rate & Review" after letting the colors load in the Edit module will keep the correct colors until I switch images. No matter what module I am in when changing images it will initially load with the wrong colors (then the correct ones if in Edit).When I load on a tablet it will open with the wrong colors first then load the correct ones. Tablets are always in Edit so I can't say if the same thing is happening other than swiping from one image and then back it has to reload the colors. Again this is comparing them with my monitor, phone a

After today's Lightroom update copy/paste settings from one image to another doesn't work correctly at my Lightroom. It just pastes some random settings, with always contrast minus 30 something. Color temperature - different as well. Some other settings such as curve copy fine. Checked copy preferences - all checkboxes are selected. Has anyone experienced same after updating?

When viewing an album, click in the search (Sensei) field, album name is automatically added, then I type in a year, 2009 for example, I select that year in the pop up suggestion menu, the year disappears and nothing happens.How do you search an album for a given year? It does work on iOS. 

I've turned on the "store a copy locally" feature on, it download a copy of every photo to my NAS. I was connecting to my nas using the local IP address an them changed to use the local name. As soon as I've changed it, Lightroom thought that it had to move all the pictures from one location to another (wrong!) as it was a "new" destination. It moved all my 27k pictures except (or at least the app think is doesn't) 1723 photos. Now every time I start up the app it says that 1723 files are missing to move, I select to move them, and at the end, it says that wasn't able to move 1723 pictures.I've attached the screenshots.

Lightroom CC 2.1.1 can't sync from my desktop.I installed vers. 2.0.2 and it could sync.When update to vers. 2.1.1 it can still not sync.Tried several times, now I'm running version 2.0.2, in my opinion, it's a bug in version 2.1.1

I am in the Brush tool and have brushed some part of my image and configured sliders. When I right click one of the slider headings and choose "Reset all sliders" it used to work correctly, but starting with version 2.1 of Lightroom CC I get the following error:

A few days ago I was facing the problem I could not edit multiple pictures capture time (see here Lightroom CC: Ability to change EXIF capture date/time). In this topic (thanks to Victoria) I found that In Grid view Lightroom behaves somewhat different then in Film strip view. Everything seems to look the same, but once it affects all selected photos and once only one photo even with multiple selected. Here the Grid view has more capabilities than the same in Film strip view.Today I got another lesson. If I press Delete button on physical keyboard in Grid view, picture is being removed from an album. BUT if I do exact same thing in Film strip view I get those pictures permanently deleted and lost (trash functionality of course was not implemented yet). So this time the Film strip view is more powerful and has bigger consequences then Grid view, so it is exactly the opposite logic then in previous issue with editing capture time.I am switching from Grid to Filmstrip only becau

If I filter my photos for eg with "December 2017", I get 609 photos. If I go to the bottom left sort option and for instance  select "capture date" suddenly my results are only  553 photos, If I select "reverse order" I now have 762 photos. Then I deselect "reverse order" and  BOOM, look at this, now I have 559 results (not even consistent with the previous result that was 553)... And if I keep playing with the "reverse order" option, the results continue to be inconsistent for the same settings.Also the "results filtered" that should be the amount of photos I have (30k+) also changes with the same inconsistency.Lightroom, what the hell?!

When I import a preset, for example 'Sage - Less Orange.xmp', the name changes to some random hex code like this, '088bc661003c4c49aecf8a3609059ae0' in the Lightroom app itself. The new file is also called '088bc661003c4c49aecf8a3609059ae0.xmp' which I would expect. LR CC is up to date and I've tried restarting both Lightroom and my computer but nothing has changed. I can obviously just rename the preset in Lightroom but that's a pain when you've got quite a few.EDIT: See example below  

Not a big deal but... what are phtoos?🙂

On some photos, when I crop with the aspect ratio 1:1, the files are not always 1:1 when exported. The picture I am testing on is exported with the resolution 3104x3105. This is a problem when another app requires a square image. This occurs on both Lightroom CC on windows, and on my android phone.

In August I imported a few hundred Raw images to LR CC mobile using my iPad Pro. They are synced to LR CC through Adobe Creative Cloud to my desktop on my Mac. I have applied edits to both the mobile and desktop versions. Currently I have no problem continuing to edit these images on my desktop LR CC, BUT when I try to go into LR CC mobile and do some edits I get Error T505 - Photo Failed to Load.

I discovered just now that several GPS data tags are not included in the EXIF data when taking photos with the Lightroom app on my iPhone. The missing EXIF tags include 'GPSAltitudeRef', 'GPSAltitude', 'GPSTimeStamp', 'GPSImgDirectionRef', 'GPSImgDirection' and 'GPSHPositioningError'. When taking photos with my phone's default camera app, these tags are included, but when taking photos with the Lightroom for iOS app, the tags are omitted. I hope this can be fixed soon.

Since the last Lightroom iOS app update, I am seeing some photos with rectangular artifacts on them, even after export them to the camera roll, or to a sharing app. The workaround is to zoom the picture as the artifact will disappear and then, export the photo.I’ve attached a screen shot of the app with one artifact

I think I have found a bug in the mobile app that can easily be recreated.Prerequisite : have at least 2 albums.To recreate the bug :- Album B must not be segmented .- Open album A and segment it (by year, month, day or hour it doesn't matter).- Open album B and sort by rating.- Open album A ---> app crashes.- To resolve the bug : go to album B and set the sorting anything other than rating.The explanation is simple. Segmentation is set per album. Sorting is set globally. So when I change the sorting to Rating, it also changes it for album A. Lightroom CC cannot sort an album by rating which is already segmented.-- Android 8.1.0Version 4.0

I’m using LrCC on 2 devices : my iPhone 8 and Desktop.On desktop, everything is as fine as possible, but I’ll use smartphone for any instant post on instagram.One regular issue I stumble upon is precision cropping where I will put my finger for 1 second exactly where I want, and then when I release (because I’m 100% satisfied with what I see), the app will consider my removing of the finger as a move, and screw it all.I have the same issue with upright with guides. Every time.Could we do it like « if I make a long press, then a small remove move, you only consider the long press coordinates/values »?

After upgrading to newest version of Lightroom Mobile for IOS (v.4.0.0 E605D9) on my iPhone X - I cannot upload pictures to the cloud -> when I tap on 'upload picture' icon and select a picture to upload nothing happens - the picture is not uploaded and I'm back on the camera roll preview view. Can anyone help?Mariusz

The Lightroom downloader application (https://lightroom.adobe.com/lightroom-downloader)downloads photos taken with iPhone X in HEIC format but renames them with extension ".false"... ex: IMG_2329.false instead of IMG_2329.HEICThis is a problem when trying to compare 2 folders and trying to determine if all files have been backed up properly as there isn't a 1 to 1 match in filenames...Can you please advise on how to resolve this issue?Thanks.

Dear All, Yesterday, again I had a follow up contact with the Lightroom CC (Cloudversion) Help team on the new "Location viewer" item. It seems that Adobe has chosen a bad working cheep solution for the "Location viewer" in Lightroom CC (Cloud) instead of the previous Google maps. This is not the high quality of Adobe for which I have bought Adobe Lightroom CC with a high monthly fee for Software and Cloud. Two examples are; Alesund Norway Cruise Ship Pier (Google maps title) in Alesund Norway Longyearbyen Harbor in Longyearbyen on Spitsbergen Also this viewer seems not being working in combination with my iPad.  Please assist. Thanks for your help and regards, Jan Koning Texel (NL)

Open a photo that is in a stack in Detail. The filmstrip with all the photos in the stack displays below (without flags or ratings...grrr.) Try to filter the images in the stack by flag or rating and you get nothing.

I was used to the fact that pressing "/" for the "Show Original" function within Lightroom does not revert to an original crop. This allows for precise comparison of exposure and color settings.Recently, that function has changed and now pressing "/" will not only revert all exposure / color settings but also go back to the original uncropped image. This makes it very hard to appreciate the extent of color corrections etc.I'd suggest offering a setting that allows users to choose which type of "Show Original" functionality they want: With or without restoring the original crop.

Hi there. I just updated to LR CC 1.4 on desktop (on MacBook Pro running High Sierra) and I noticed that it no longer appears to be possible to automatically set individual edit sliders. Previously, you could alt-click or shift-double click a slider, such as black point, to 'auto' it individually, but now those commands just reset the sliders to 0. Is this a deliberate change? Is there another way to accomplish this now? Thanks very much.