Bug Reports

The new version of Photoshop V22.1.0 promises support for HEIC files but I still can't open the Canon HIF files produced by the R5 and R6. I believe these are HEIC format but they won't open even after installing Windows 10 HEIC and HEVC extensions or renaming the file to .HEIC. Only the Canon DPP app opens them at present. There was also a Canon firmware update that promised improved compatability but this makes no difference. Is it a Canon or Adobe problem?

Issue summary: After creating a CMYK color swatch, restarting Photoshop will change the color elements.Product and version: Photoshop 27.9.1  It does not occur before 27.8.Operating system: I checked it on macOS 15.7.8.Steps to reproduce: Create a CMYK color swatch. Example: C0 M0 Y0 K100Restart the appExpected result: The color swatch as created is retained.Actual result: It has changed to a color value that has been converted from CMYK to RGB to CMYK.

I’m getting incorrect transparency showing in documents in the latest version of Photoshop. I’ve had to roll back to 2025 for documents to work correctly.In the below image you’ll be able to see a faint outline of the underlying transparency/alphas that are in my photoshop document.As you can see, I’ve got a solid colour fill at the top of the stack with another black & white image placed above it. I’ll be using the B&W image for making perfect alpha selections.The solid should give me a fully-solid background, yet transparency is still visible. This can lead to incorrect masking if I’m using the RGB channels for selections.This has been happening since Adobe messed around with the new alpha selection for EXR layers/files that are brought in.Please get this fixed asap, we shouldn’t have to roll back to previous versions for stuff like this.Photoshop 29.9.1 / Windows 11.  

J'ai decouvert un bug avec les objets dynamiques vectoriels, des éléments disparaissent où sont déplacés après modifications/enregistrement dans illustrator puis mise à jour dans photoshop.Photoshop v 27.10Illustrator v 30.8.1

Hi everyone. The new “Light” adjustment layer added in version 27.10.0 causes extreme lag when I work on that layer (using Dodge & Burn, for example)—once I hide that layer, everything runs smoothly again (Mac Studio M1 MAX, 64GB, OS 26.6.2, German). THX for feedback …

Nano Banana 2 in photoshop not working. logged out and relogged back in. Restarted PC. Firefly works but horrible results.  

Sorry to bring this up again, previous thread is locked. The bug that has run throughout all of version v26 of photoshop is still here on my machine on v27. After opening a couple of raw files the 'Could not open 'file name' because of a program error' dialog is displayed until Photoshop is shut down. PS can be used okay without opening raw files, but it's fairly critical to my workflow so I'm still stuck on v25.9.   Has anyone actually found a fix for this other than building a new computer! I've tried uninstalling and cleaning all PS software and raw, uninstalling and reinstalling graphics card and drivers (radeon 6650xt on both adrenalin and pro drivers) win 10, i9700k 32gb ram. Thanks in advance!

I have a series of panels docked to the right side of my screen.  Since updating to the latest version of PS these won’t stay the way I set them to work. Each time I open Photoshop, the top three panel groups (Navigator, Color and Adjustments panels) are fully expanded height-wise, while the Layers panel is collapsed at the very bottom of the screen.Before I can work, I have to double click the Layers tab to expand it, then resize the other panels to how I want them. It’s a rather annoying inconvenience. I do have my workspace Locked (Window>Workspace>Lock Workspace).I’ve attached pix showing how they look when PS opens, and how I set them to work.Running Photoshop V 23.3.1, Windows 11 Pro build version 10.0.26200.PC - Core i7-10700k, 16gb ram, 8gb GeForce RTX3070  

Over the past two days, I have encountered an issue where the Gemini-powered AI Assistance features are not functioning when working with 4K resolution files in Photoshop (v27.10.0). While GPT-based models appear to be working correctly, the Gemini models are failing. Additionally, the Reflection removal tool in both Photoshop and Camera Raw within Lightroom Classic is also completely non-functional.I have already attempted to resolve this by signing out and back into my Adobe account and restarting my computer, but the issue persists. Could you please investigate this? 

Mein Workflow ist, dass ich grundlegende Änderungen in Lightroom vornehme und die Datei dann als Smart Objekt in Photoshop öffne (Bearbeiten in → Photoshop als Smart Objekt öffnen ...).Entferne ich in Lightroom nun Spiegelungen über Entfernen → Spiegelungen, lässt sich die Datei nicht mehr als Smart Objekt in Photoshop öffnen. Es erscheint keine Fehlermeldung.Versionen:Lightroom Classic-Version: 15.5.1 [ 202608131348-cab7eed5 ]Adobe Photoshop Version: 27.10.0 20260824.r.26 9d9635d  arm64 (final, Release)

The bug is a seemingly random and intermittent brush lag on a Mac M4. It persists after all troubleshooting procedures (versions 27.9.1 and 27.10)Product: Adobe PhotoshopVersions tested: 27.10 (current),  27.9.1 — identical issue on both, 26.0 and BetaSystem: Apple Silicon M4, macOS (latest version), 24 GB unified memorySince: The issue first appeared roughly on the latest versionRandom slowdowns occur while drawing or erasing brush strokes in Photoshop. The stuttering happens unpredictably, with no discernible pattern, and delays and groups every action made during the freeze at the end of it. Tool changes and windows also freeze. The document involved is not large and the issue is reproducible.Causes ruled out through diagnosis:The issue persists in all of the following configurations, which eliminates each of these as a cause: •⁠  ⁠Rollback to version 27.9.1 (identical lag) •⁠  ⁠Full reinstall of the latest version with preference deletion •⁠  ⁠New standard macOS user account (ident

I have been with Photoshop since version 1 1990. I have to say this the WORST version that ever was released. Stop sending you IT to [cursing removed] we are getting [cursing removed]  as product.   Every time saving in EPS and trying to reopen the same file we get this message “This document contains Adobe Photoshop data which appears to be damaged.  Continue and ignore the Photoshop data?”  It doesn’t happen with any other file format saved.

I am experiencing a reproducible issue with Generative Upscale in Photoshop 27.10 on macOS.When I use Generative Upscale > Firefly Upscaler, the resulting document is created, but the image is completely black.Steps to reproduceOpen an image in Photoshop. Choose Generative Upscale. Select Firefly Upscaler. Run the upscale. The result opens as a solid black image.Expected resultThe upscaled image should be displayed normally.Actual resultThe resulting image is completely black.Important detailsPartner models such as Topaz work correctly inside Photoshop. Firefly Upscaler works correctly in the Firefly web app. The problem occurs only with Firefly Upscaler inside Photoshop. I tested with sRGB, RGB color, and 8-bit images. I reset the Photoshop preferences completely. I signed out of Creative Cloud and signed back in. None of these steps fixed the problem.The UXP log repeatedly shows errors related to the newly created document:handleNewDocument: activeDocument nullhandleNewDocument: d

Its been more than one week that im facing repetitive Firefly (Fill and expand function) error inside photoshop with this message:The service is not responding. please check your Internet connection and try again.I checked my Firewall (is off), sign out and in several times, and also made sure To disable Rosetta mode and run Photoshop natively on Apple Silicon (its Mac), but the function is very randomly working maybe 1 out of 10 tries. I still have credits and this problem didn't exist before.  

The only neural filter that works is color transfer. All the other filters are grayed out and not functional.

Since updating to Photoshop 27.3.1 shape layers have been behaving inconsistently. Running on Windows 11.I have multiple shape layers, all different colours, which I can manipulate fine individually. But, when I select multiple layers in the layers panel, all layers change to the colour of the lowest-most layer. This issue is inconsistent, sometimes layers behave as expected and other times they don’t.Also, some shape layers have text layers above them which are linked. If I move a shape layer, the text layer moves too as expected, but if I rotate the shape, the linked text doesn’t rotate.  I didn’t have either of these issues until I updated.Any help would be appreciated.

Using the latest Photoshop 27.7 with Modern User Interface enabled, in the file dialog launched from Save for Web you cannot copy/paste text into the file name. Also when you hit the escape key to cancel the file dialog and return to Save for Web screen, hitting escape a second time does not close out of Save for Web but command-period still does. If you avoid trying to copy/paste text the escape key still works correctly. Disabling Modern User Interface returns all the expected behavior. This is on a fresh machine set up a couple weeks ago.Photoshop 27.7macOS 15.7.5

Standard behavior (consistent for many years): Photoshop is open and running; I install a new font using Font Book on macOS; that font is instantly available in Photoshop. The same was also true for fonts added using Adobe Fonts. New behavior (as of recent app revision): Photoshop is open and running; I install a new font using Font Book; the font is not available in Photoshop until I close and open the app again. Adobe Fonts do sometimes become available in the running app, but it takes a long time -- on the order of 15-30 minutes. This is using Photoshop 27 on macOS Sequoia (not Tahoe).

Hello Adobe team,I am reporting an issue with Photoshop 27.7 on Windows 11 where the new Remove Tool on-device generative AI model cannot be enabled on an NVIDIA GeForce RTX 5080.The “Device” option remains greyed out, even though all documented requirements appear to be met.SYSTEM SUMMARYPhotoshop version: Adobe Photoshop 2026 / 27.7Operating system: Windows 11GPU: NVIDIA GeForce RTX 5080VRAM: approximately 16 GBDirectX: DirectX 12 / DirectX 12.2 availableNVIDIA driver: current and newer than Adobe’s stated minimum requirementPhotoshop GPU acceleration: enabledPhotoshop GPU status: GPU is detected and allowedAvailable disk space: sufficientThe GPU is usable for normal Photoshop GPU acceleration.The important detail is that Photoshop appears to detect and use the RTX 5080 for general GPU acceleration, but in the system information / GPU identification path the card is shown as:NVIDIA GeForce RTX 5080 UNKNOWNThis strongly suggests that the issue is not general GPU acceleration, but the

The system is running an up-to-date version of Windows 10 with the latest Nvidia Studio drivers. The Shadows/Highlights settings dialog has always provided a live preview while moving the sliders, provided the live preview option was enabled. Since the latest update to PS 27.8, however, the live preview no longer appears as soon as a slider is clicked or activated with the mouse. The preview remains hidden for as long as the slider is being moved or remains active; the preview only appears once the slider is released.  

When decoding Panasonic S1M2 RW2 RAW files in Adobe Camera Raw, the Camera Matching V-Log profile is severely inaccurate. So I cannot apply my Vlog LUTS on it.Additionally, after applying the Camera Matching profile in ACR, it is not possible to apply a LUT on top of it. This is a critical limitation for the RAW → V-Log → color grading workflow.（All Bug and issues above do not exist in Lumix Lab which is offical APP of Panasonic, I think you can fix these issues according to their offical APP）And I think you can improve it by learning the Color Edit Workflow in Davinci Resolve.

Hi everyone,I’m looking for help with a recurring issue when saving scanned PNG images as PDF files in Photoshop (27.3.1). Recently, the PDFs generated are partially corrupted or misread by Adobe Acrobat Reader DC and Photoshop.The Problem: When I open these PDFs in Adobe Acrobat Reader DC, I get the following error:"The dimensions of this page are out-of-range - Page content might be truncated."The page size appears as 1x1 mm, making the content cropped and pixeled.What I’ve discovered so far: Third-party viewers: If I open the same PDF with PDF-XChange, it displays perfectly with the correct dimensions. Re-opening in Photoshop: If I open the "corrupt" PDF back in Photoshop, it also shows the wrong 1x1mm size. The "Workaround": If I check the box "Preserve Photoshop Editing Capabilities" when saving, Photoshop is able to reopen the file correctly, but Acrobat still struggles with it. Has anyone encountered this "out-of-range" dimension issue recently? Is there a specific setting i

I’ve reported this already in “Bug Reports” and my post was deleted with no resolution and no communication. I’ve reposted there and now looking for help here!When “opening as layers in photoshop” the images are very slow to load in PS 27.8 vs. 27.7. This problem is confirmed by several other users I know. What used to take 11 seconds now takes 17 seconds. There’s a new behavior where each of the layers “flashes” up on screen for a split second before the loading actually starts and it takes significantly longer than it used. Downgrading to 27.7 restores correct (fast) functionality. Why would my bug report get deleted and if there’s a bug then, how are we supposed to report it so that Adobe will address it? Thanks

porque foi descontinuado as versão antigas do photoshop ?  quem não tiver pc moderno não poderá usar ? poderiam ao menos deixar uma versão antiga que possa roda em pcs mais antigos ....

Hello,I started using the new photoshop version 27.0 and noticed some really annoying problems while using the "subject select (SS)" and "remove background(RB)" features from the taskbar, in some instances it just doesn't recognize images at all, images that it had no problem working on the previous version.At first I thought this was a problem after i rasterized the image, as soon as I imported and used SS or RB on the smart object it worked as expected. But if i rasterized the same image and then tried to use the same features, photoshop would select the outer bounds of the image imported.But after trying again on both smart objects and rasterized images i realized that the same thing happened with both types of layers.I also thought this might have been a problem with images generated with firefly, but again, i had the same problem with photos and other files that were not ai generated. Here is an example of the weird selection it made on non-generated image as a smart object l