Bug Reports

Mac M1 Max 32ram. Exports do not complete, and when usinig 2 pass it is abruptly stopping at 50%.  

We recently updated to v. 2025 and aside from lag issues, PSD files are not importing. I select my file, the normal prompt appears showing the file and how to import it; merge files, indiv. layers, etc. When I hit ok the Import Files box shows up but nothing happens. Progress bar doesn't even start. I've retired selecting an individual layer and still won't import. PSD is also v. 2025. PSD files are used in a lot of our projects so this is a major headache at the moment. Any advice is welcomed. 

When importing AE files with partial transparency, I notied that everything was extremely washed out. Tried everything I could, but when I changed the sequence color space to HGL, and then back to Rec. 709, the problem corrected itself. So now, every project I make I have to do this in order for my titles to show up and export correctly. 

I just updated to 25.1 (using mac running Sequoia 15.3.2) and when I go to update the label colors in my settings, no changes are happening. I have restarted and tried a variety of colors, and they are not changing. I even tried changing to one of the presets, and it still doesn't change anything in my sequence.  I strongly dislike the black audio waves and want to change it back to a lighter color, but apparently I am unable to. Is anyone else having this issue?

I'm using the latest version of Premiere Pro and have encountered a serious issue. Whenever I open a project, the software automatically resets my settings (preferences and workspace), and my custom presets do not appear.I uninstall and install it again in Creative Cloud but it can't solve my problem.I need assistance with resolving this problem!

We've recently dicovered that flattening a multicam clip changes any easing/temporal interpolation on position keyframes to linear. Here is a video of the behavior:https://youtu.be/gDd1Ies18uc This only seems to happen when both position AND scale keyframes are enabled. When only position is enabled the easing is carried through as expected to the flattened clip. The media in our project is ProRes LT Quicktime files @ 1920x1080, 23.976fps. Sequence is 1920x1080, 23.976fps. Premiere Pro v25.1.0 (Build 73)macOS 14.7.2Mac Studio 2023Apple M2 Max64GB RAM

premier pro is freezing on me whenever I tried to export a sequence. The encoding box comes up and then it just freezes. I've restarted my computer the program and cleared my media cash. My videos are pretty simple and I am hoping someone can help.

Hi there I've never had this issue before, here you can see I have a nested layer of the animation of these snacks. But their position shown in the program monitor is different from the position that ultimately gets rendered (slightly offset left). Usually the culprit is the transform effect when this happens while in the process of changing position, And you get a wonky view in the program monitor but usually it goes back to the correct position after you're done adjusting.  I've never seen it continue to stay at the offset position after Making adjustments. And there is no Transform effect on this nested layer.Im on v25.1, Windows 11 latest version.       

I wrote text on screen in premiere. then i went to effect controls to change the font name. So I typed H and it accepted the letter H. but then I tried to type the second letter "u" and it wont show up as I'm typing it. but i clearly have "huben" as a font in the font list within premiere. its not just this font. now I typed in "t" for times new roman (a built in computer font) but now when I type in the letter "i" nothing happens. its almost as if the font list only lets you type in 1 letter and then wont let you type in any other letters to properly choose your font from the list.  

i cant even add various clips , after the 1st clip only audio of 2nd clipss gets added ., [abuse removed by moderator] what is wrong with is software.  [abuse removed by moderator] amd there is no video online adressing this .

The audio when playing back drops in and out, sometimes its one track, sometimes its all of them. It seems to be a common issue that certain premiere pro users have had for years. I had an M3 Pro, upgraded to an M4 Max to see if it would fix the problem and in just a couple of days of editing the same exact project I had an error. I added more audio to another track a week later and now it's constantly happening. This is one of the worst bugs and needs a fix.

Premiere Version des Projekts: 24.6.4 Nach Update auf aktuelle 25er Version ebenfalls das gleiche Problem.Hinweis: Es sind Sequenzen enthalten die schon von älteren (frühestens 2020 ca.) Premiere Versionen stammen.Ich will ein relativ Umfangreiches Premiere projekt konsolidieren. Es ist verschiedenes Material, viele Sequenzen etc. Benötigt werden aber nur 3 Schnittsequenzen, um das Projekt an eine Editor:in zu übergeben. Der erste Schritt im Projektmanager ist das "Analysieren des Projekts" . Während der Analyse stürzt Premiere aber nach kürzerer Zeit ab.Ist das ein bekannter Fehler? Woran könnte das liegen? Was könnten Workarounds für uns sein?

My playback head is not moving with Premier Pro 2025, although it has been working fine prior. This means I cannot use the program to do the job it is supposed to do: edit. I have tried all the suggested fixes, and they have worked before, but not this time. 

cada que hago el procesamiento de entrada a salida para mis previsualizaciones en adobe premiere para que mi linea de tiempo este en verde y no en amarilllo, queda a la perfección en verde, pero al momento de cerrar el proyecto y volverlo a abrir días después el proyecto mis previsualizaciones con mi linea del tiempo están en amarillo y no cargan y tengo que volver a hacer el procesamiento, alguna solución para esto? o mejor davinci? jaja

Hi. I tried reporting this before, but to no avail. I upgraded to an M2 Ultra Mac Studio, with 192 gb ram, last year, and ever since then, I've been haing CONSTANT crashes with Premiere Pro, whenever I try to use the text tool. I've sent in over 1000+ bug reports at this point. I'm on Premiere Pro 25.1.It doesn't even have to be when I'm actually using the text tool; if I'm in any project where there's text used, it will crash constantly, which also makes it almost impossible to export any files. I've attached a video showing just how frequently it happens, when I was trying to export a clip with text. You'll see in the video, even after I managed to export, it still crashed. I've tried re-installing Premiere, wiping the entire disc - nothing helps. Please, please, please - fix this. I'm quite sure it has to do with the arcitecture of these types of mac. 

Hi everyone!So I've been having this issue. I'm working with a 4k vertical file and I'm making 1080x1920 videos, since my computer can't handle the 4k I use proxies to edit. Its a DTC video Ad so I keyframe movement a lot, I make zoom ins and etc. Also place some elements on the screen with the Transform effect. When I export it inside Premiere, nothing seems wrong, the Export is OK. When I send it to Media Encoder, though - which I really need to do since I do lots of iterations of the same video at once - It messes all the keyframing I made, the zoom ins are framed different, and the transform effect too. Ex.: One png zooming in from the center of the frame on premiere / on ME it comes from the top left corner to the center. I tried exporting with proxies turned ON on ME: NO GOOD. Tried turning off all proxies before exporting media/ without checking the box on the export menu: NO GOOD.Tried turning off proxies on the export menu: NO GOODOnly thing that worke

1 frame exponential audio fade still causing phantom audio glitches when nested, but glitches dont exist when you double click on the nest to play the raw timeline. glitch can be heard on sequence its nested into and its present in export too. i did a screen recording of it but can only privately show adobe. Please write me back so I can send you private link. This issue has been persistent for over 1-2 years. editing in 23.98 sequence. taking that 2398 and nesting it in 59.94 fps sequence for export.

Hello community.I wanted to add a pie chart-clock appearing during the length of a 12 min clip in Premiere Pro 2025. I thought the clock-wipe was the ticket but when i lengthen the transition time it just repeats the short transition ad infinitum. Not sure if bug or feature (as with many removals and changes in newer premiere pro) but who would even whan that? I doesn't make any sense. I know people was making these with radial wipes before but that doesn't seams to work either I did find a solution on youtube involving a circle with a mirrored rectangle mask and a rotational keyframe which works brilliant but is a bit of hustle to make. Why not just change the duration of the clock-wipe?

Hey team, I have been having this issue on and off and it has been really bad for the last couple of days really slowing down my grading : All my curves randomly stop responding. SOMETIMES I am able to add a point, adjust it etc, then next minute I cannot select it anymore, or create a new one. The cursor does not respond. I go do a bit of sound mixing or culling other footage, then come back to my clip and SOMETIMES it will work again randomly. Then not. Very frustrating, am I missing something?Quiting and restrating premiere does not change anything.This happens accross all projects.Working in Lumetri applied to a clip. Adobe Premiere 2024Macbook pro m2 max Thanks for your help!

Desde ontem, meu Premiere Pro 2025 está bastante lento na maioria dos comandos. Quando corto um trecho e junto os vídeos, o processo demora alguns segundos. Os comandos mais simples, como reproduzir a timeline, têm apresentado bastante lentidão. O aplicativo está atualizado e eu uso meu Macbook M1 Air. Já exclui o cache de midia e aumentei a RAM dedicada em 4GB, mas não houve resolução. Alguém sabe como resolver esse problema?

Bonjour,   Je travaillais sur un projet vidéo dont j'ai commencé le travail sur un autre ordinateur. J'ai déplacé mon fichier ainsi que tous les rush et proxy. Une fois sur mon ordinateur personnel, ce même projet n'a rencontré aucun problème dans la lecture des aperçu. Mais au niveau de l'interface de Premiere, la tête de lecture saccade et ne s'actualise que de façon aléatoire toutes les 2, 3, 4 ou 5 secondes. Je n'arrive donc pas à traiter correctement mon fichier bien qu'il n'y ait aucun soucis en terme de rendu.J'ai essayé de passer Premiere sur ma CG mais rien n'y fait. J'ai réduit la résolution de lecture d'aperçu mais rien. J'ai également nettoyé le cache mais sans aucun effet. Pourtant, par le passé, ce même ordinateur ne m'avait pas posé de problème de ce type. je n'ai utilisé Premiere de nouveau dessus que récemment. Je ne trouve personne d'autre qui a ce problème.

I've been doing this since I started using Premiere Pro, but now this won't work.   I have a large number of folders in Finder on my Mac Studio, and inside each folder there are 4 MXF files which make up the 4 segments of a TV Show.  Every folder represents a different TV Show title.  I need to keep all these titles organized in my project, so I'm attempting to import all the folders as bins to accomplish this.  This has always worked.  But now, I get this error message: If I navigate inside the folders, I can import the media files without issue, so the problem seems to be in the process of importing the folders as bins.  There are 233 folders/TV Shows I need to import, and going in and individually importing all 4 segments of every title, then reorganizing them in created bins is a giant waste of time. Where did this issue come from?  I have restarted both app and computer, cleared media cache, allocated 52 Gb of memory to the ap

bom dia, eu esto tendo um problema de sincronia de audio com video, eu tenho um video que o audio original, quando coloco no premiere ele fica fora de sincronia. alguem ja teve esse tipo de problema? obrigado Good morning, I'm having a problem syncing audio with video, I have a video that the original audio, when I put it in Premiere it gets out of sync. Has anyone ever had this kind of problem? Thank you

IssueWhen uploading a video in Adobe Premiere Pro, it automatically converts the audio to mono, even when all settings are configured for stereo. Despite verifying the sequence settings and export settings as stereo (48,000 Hz, AAC 320 kbps), only one channel is heard and exported.This issue is unacceptable and directly jeopardizing my job, and I demand a full refund immediately.Adobe Premiere Pro VersionVersion 25.1.0 (Build 73)Operating SystemmacOS Sonoma 14.3.1System InfoMacBook Pro 14-inch, Nov 2023Chip: Apple M3 ProMemory (RAM): 18 GBStartup Disk: Macintosh HDVideo FormatH.264Resolution: 1080x1920 (Vertical)Frame Rate: 23.976 fpsAudio Format: AAC, 320 kbps, 48 kHz, StereoWorkflow DetailsSingle-camera editStandard timeline (no multicam or proxies used)Steps to ReproduceImport a video file with stereo audio into Premiere Pro.Drag the file into the timeline.Confirm that the sequence settings detect the audio as stereo (48,000 Hz).Play the timeline audio – only one channel is audible.

Issue – Transcript editing is very slow, edits do not always update within the Transcript window, once an edit is completed the transcript view switches to <Type your caption here> and requires the Text panel be closed and then re-opened before the transcripts will re-generate and allow for edits. Have attempted to clear media cache upon launch with no change.Adobe Premiere Pro version number: Version 25.1.0Operating system – Windows 11, version 24H2System Info: CPU, GPU, RAM, HD:CPU GPU (Intel-based Macs and PCs) GPU driver (PC)RAM Hard Drive (and, if external, how the drive is connected: USB 3, Thunderbolt, NAS, etc.). Video format: 1290x1080 mp4 file, 2.33 GB, 09:06:28 run time, 482kbps data rate, 608kbps bitrateWorkflow details: UnsureSteps to reproduce - (Very important!) Click into transcript section within Text panel to attempt to access edit capabilities. (Working in Transcript section only, no captions have been generated at t