Bug Reports

Após renderizar qualquer vídeo, o arquivo gerado sai com erro durante toda a imagem. Acima coloquei o print de como está saindo, qualquer vídeo rendeizado em H.264

I already tried clearing all media cache, unfortunately that didn't fix it.Exporting this project also leaves the transitions invisible, so its not just the project preview.At the end of this video I reapply the transition animation to show an example of what they're supposed to look like, that had been applied to every transition between images. After I saved and closed the project, this is what I had upon reopening the project again. I have previous, finished video projects that also used this transition effect, and I am able to reopen those projects with the transitions still in tact so this issue seems to be linked to this project save specifically. Upon experimenting, it appears the issue is related to the masking effect? If I create a second mask on top of the first one, the layer is visible again. It seems this is a bug relating to corrupted masking properties upon saving and reopening the project...But all masking properties are getting corrupted every time I save, cl

I can't use Workspaces right now as they don't seem to remember which monitor is being used for which window set in place for the workspace. I'll save a workspace with my main window and timeline on monitor 1 and when I reload the project the next day, the window has shifted to monitor 2 with the other windows on top of it. I also often get a blank window when loading a previously saved workspace. The saved workspace now seems completely useless and I have to start from scratch with creating my workspace. Workspaces are unusable for me right now.

for some reason in PR 2024 I can no longer drag multicam sequences to the timeline and have it display the timeline, the first example in the video is PR 2022 and the second one is PR 2024, I toggled the overight and insert sequence button but could not get PR 2024 to do what I wanted, leaving me to have to open the sequence in the timeline and copy it over manually. sort of a minor issue but puzzled me for a while figuring out why it wasn’t going into the sequence the way I wanted.

Premier pro 23.6.0.65. Windows 10.Premiere Pro Freezes When Alt TabbingIn the premiere, I edit several videos totaling 10 hours.In general, nothing freezes normally, even in fullhd it works in plyaback and everything seems to be cached in RAM + video card memory.But when I make premier pro an inactive window, for example, switch to the browser, I notice in the task manager that the RAM from 15 GB drops to 13 GB, I go back to premier pro and turn on playback in premier pro, wait 5 seconds and playback starts, everything is instant without lags I can rewind moments, watch complex effects and so on, there are no lags and I notice that the memory in the RAM again rises by 3 - 5 GB.The problem is not with my components. (and I have an rtx 3060 ti + nvme 2tb + 32gb ddr4), but the fact is that when I change the ACTIVE window from premier pro to another, optimization works and clears data from RAM for the program.By the way, I noticed that if I click on the play button in the playback and pres

So this problem has seemed to have ramped up over the past month or so and it's getting increasingly difficult to edit.  I've tons of searching, and there seem to be a lot of people having similar issues - but all have different possible causes.  I'm trying to edit interviews, and basically I can't work.  Some of the obvious questions I know I'll get:Was happening on the last version of 2018, and I'm now on 2019 - 13.0.3. System:I'm on a Mac Trashcan - I know it's getting up there in age, but it's handling the video fine - it's just the audio cutting out. 3.5 GHz 6-Core Intel Xeon E564 GB 1866 MHz DDR3AMD FirePro D700 6 GBI've had this happen on multiple projects, with multiple types of media and multiple hard drives.  (Predominately Lacie Rugged which we've always used).In this case files are 4K MXF - although I have proxies attached which seems to have exasperated the audio situation.  Although I rarely have needed to use proxies, so my other projects had pro

Hi All, Please see the screenshot below for an example of what I am referencing. I am not sure what is going on, I opened PrP with plug-ins disabled as I thought that might have been the cause of the issue, but whenever i go to the "Export" tab above, it just has it selected but does not go to the export window for me to export. I have my sequence selected and with in/out so that is not the issue. Is this caused by an extension? or what can I do to figure out the root cause of this. 

When applying the transform effect and scaling I start getting lines across my entire project that do not seem to go away even after rendering any fixes? I attached a video below. 

I can neither bulk delete filter words and pauses in the source footage, nor can I merge or split text-segments in a sequence. The only workaround for me so far is to export sufficiently large segments (like around 1h, the original footage is 4h), then reimport, transcribe, text-based removal or filterwords etc, then rearrange the due to the filter word removal messed up transcription segments.  Is this supposed how it should be? Because why would the transcript segments be able to split up after deleting a part of it, like a filterword, etc,  but cannot be merged afterwards?

Hello! My team and I are having issues with our two recent projects incorrectly connecting to proxies and ignoring R3D files after we begin to compile the master timeline. We work with usually 12-14 days of footage with around 5-10 scenes on each day. Footage is synced on set by the DIT with both R3D and proxy files attached. Footage is then edited offline by the post team. When we pull a timeline from one project into another the footage begins to have an issue. Within the timeline, synced and raw files read the proxy but 'shrink' to thier size within the media display (view attached example). The RAWs are 8K and the proxies are 2K.  Along with this issue the RAWs/Synced files will connect to the proxy (mov) as though as it is the R3D file and states "Proxy Offline" . We are unable to find what causes this issue or how to prevent it from happening. Our current solution is:1. Disconnect all media 2. Reconnect to full res RAWS3. Re-attach pro

Right-click a project tab and notice the command "Reveal Project in Finder..."The ellipsis means more information is required from the user, so an additional thing will happen after the user chooses this command, but that is not the case with this command. This command just does the thing, it reveals the project in the Finder.More info: https://stackoverflow.com/questions/637683/when-to-use-ellipsis-after-menu-items 

I'm facing a playback glitch only at the first few frames of the playhead. It starts glitching at the start and then playbacks normally. And it happens everytime I plays the timeline. I'm using a laptop with Ryzen 7 5800H 16GB Ram with RTX 3050 gpu. I tried every solutions in the internet for playback related issue. I even tried reseting the whole laptop and did a fresh install, still the problem remains. What should I do?

I have a extra large project so i was happy to copied anything used into a new project to back up but also to reduce project size.  Everything was copied within their sequence but everywhere there was a nest sequence within a nest sequence those files are missing. I will copy manually but is there a way to avoid this problem ? (yeah sorry, I have to nest and nest over because you can't warp stabilize and change speed without nesting) premiere pro 2024

Hi! Since a few days I am running in the error of BRAW Frame couldn't be decoded, with several projects. This has never happened before and I am working with premiere around 5 years.  Attached a file where it occured. I am working on a MacBook M2. This error also results in export glitches. It has been extremely frustrating since I am working for clients with these files.  Is there any idea how to fix this problem, beside the things mentioned like change renderer, empty cache etc.? Herby the specs of an example file: Dateipfad: /Volumes/A163/A163_12311125_C001.braw Typ: Blackmagic RAW with BRAW Studio Dateigröße: 373,83 MB Bildgröße: 6144 x 3456 Framerate: 25,00 Audioformat der Quelle: 48000 Hz - 24 Bit - Stereo Audioformat des Projekts: 48000 Hz - 32-Bit-Floating-Point - Stereo Gesamtdauer: 00:00:05:19 Pixel-Seitenverhältnis: 1,0 Alpha: Direkt - ohne Maske Farbraum: Rec. 709 Farbraum überschreiben: Aus Eingabe-LUT: Keine Manufacturer: Blackmagic

So whenever i try to change the position or scale or whatever by using the program monitor it lags really badly and is basically unusable, but when i change the values themselves in the effects control panel it work fine. Hopefully i explained it well, i also recorded a video in case my explanation wasn't clear https://youtu.be/uTIkYbt_cEM?si=fXFI0szTcVv15p53I hope this can be fixed and i can change position and scale of my clips without terrible lag  I am using windows 11, and am using premiere pro version 24.1In case this is important, i am using an rtx 4070 with a core i9 13980hx and have the latest nvidia studio drivers

I have a problem with Premire pro rendering and playback. BUT!!! Only with files recorded with OBS!When applying a layer mask it stops paylback, can not see anything at all, not even at 1/4th.I literally simplyfied the process just for this one file, so I can actually add effects to it after I exported it, because with edits it is impossible to render, it takes hours to do so on a small project in a 3-4 minute long video. WTFFile parameters:226MbRecorded with OBSRecording settings are here I did cut out some parts, but it is just one fileI duplicated the video layer by pressing down shift and pulling up the video layer so I have 2 layers to work with.In this project 2 people talking but one of them had audio sync issues so that is why I duplicated the video layer to mask out the one person who had no sync issues. I put the video on top with the masked layer as it should be overwriting the one below so the audio sync issues would be gone from the finished footage.mask propertiesKee

My Premier Pro 24.1.0 keeps crushing when I do the simplest actions such as extending or shortening clips on the timeline by click and drag, extending audio/video transitions on the timeline by click and drad, using Lumetri Colors etc. For every action I take I need to wait for a few seconds otherwise the Spinning Wait Cursor appears and sometimes the whole program including mouse, keeboard become inactive and the only thing is left to do is to use the Power Bottom. I also had a few time glitches on the screen (see the attached image). Note that I work with Proxies and Preview on 1/2, considering the stenght of my laptop it shouldn't be so slow. I have a MacBook Pro 16 inch 2019, 32 GB RAM (see the image for more info) The issue remains although i did the following- Dealeteing all the Caches and User Settings by holding Option while lunching Premier- Unistalled and re installed the latesed versions of Premier-Reinstall my MacOS I have read here that many people have

Premiere Pro 24.1.0 (build 85)Windows 10 Pro (version 22H2)Intermittent issue, probably started with 23.6.2Steps to reproduce:1) Open premiere pro. Single click to open project from recent list.2) Project opens, Editting workspace, to defaulting sequence/timeline. Issue:It MAY have red line (performance concern) in the sequence timeline, or it may be yellow (performance ok). Red is much more common. When it is yellow, the system works perfectly, great performance, no dropped frames, no scrubbing delays. When it is red, dropped frames occur just running the sequence (no fast scrubbing required to get dropped frames).  Just to get it to run without performance issues, I have to select playback resolution to 1/2. I have not been able to determine a sequence of events/keystrokes that lead to Red or Yellow consistently.  It happens with all projects/sequences I have tried (dozens). I have completed numerous performance improvement tasks (clearing cache, closing project,

Others have brought this up and I can't see any solutions except to wait for a release that makes Premiere Pro v24.x not hang on every command with the spinning disc. I not only have all the symptoms others have stated but I also have this weird audio problem whereby the audio track is silent on repeated tries to playback. Then it just works. And then it fails again. For a while. The one indication I can see in the lagging performence behavior of 24.1 appears to relate to other interconnected features being automatically engaged. Text transcription, for example, might send the CPU off to think a bit before that minor audio cut/edit is completed many seconds later. All functions appear to be waiting for something before proceeding with whatever that step entails. I do find that this behavoir worsens over time and that if the app is restarted frequently, the amount of waiting is diminished but grows again. Somewhere there is a bug causing anything and everything in Premiere Pro to w

Hello all, I am encountering a problem which Adobe, our IT team & myself are having trouble getting to bottom of... Premiere opens fine and is fully operational in every regard, with the exception of when I try to access the any of Preferences/Settings menus the software crashes.  This occurs with 2024, 2023, & 2022 in a lab of 18 workstations.  I ran CC Cleaner to remove all Adobe instances from the computer and reset the settings, cleaned the cache, & disabled the plugins during the software boot process, but the problem persists. Some backstory:  I recently updated the lab from Mac Ventura 13.4 to Ventura 13.5.1.  I can not update any higher because the lab is linked to a XSAN storage server and Mac is phasing out XSAN for NAS storage.  I discoved this when I updated to 13.6.3 and only to discover that 13.6 does not support XSAN in any way, so I had to downgrade the lab using a bootable disk with 13.5.1 on it.  I then restored

Hi all,  Original Camera files are mxf. 4448x3096 However, when ingesting into Premiere or After Effects it pillarboxes the images and reads it at 4480x3096, not 4448x3096 Ran it in DaVinci, and DaVinci reads it correctly.  Has anyone ran into this issue and had to interpret the footage any differently?   

Premiere Pro 24.1.0 (build 85)Windows 10 Pro (version 22H2)Steps to reproduce:1) Select Export tab to compile executable from current edit/project/sequence.If file was previously created and still exists in the default location, it will overwrite that file without warning. Previous versions of PP would add a "_n" suffix to the filename to differentiate/increment so no overwrite would occur. I look forward to your suggestions.

On a Premiere timeline containing AE comps dynamic linked into it, if you open AE and save the file with your cursor still on the comp in Premiere, it will often unlink the file and require you to manually unlink it. This usually happens every time you save the AE file. On my setup, my AE and project files are hosted on an SMB share on the local network. As far as I know this network is stable and without problems, except for this one particular bug.  Steps to recreate: 1. Create Project2. Make video clip and right-click -> Replace with AE composition OR    - Import AE composition into project panel directly3. Make sure project is open in AE4. Leave timeline cursor on AE dynamic linked comp5. Alt-tab into AE, then make a change to project and save6. Alt-tab back into Premiere, and the project will unlink and be marked as missing media To remedy: Right click -> Link media, and the correct AE project will automatically be highlighted, meaning

Hey,i want to work on an Insta360 video with GPFX but every time i put the effect on the clip it gives me a glitch.Picture related  

I've been using Preimer Pro for years already, but an issue I've faced in recent months is simply unlike any other. Every month, after paying a monthly subscription, saved workspaces just dissapear, as if I've never had them. Not only workspaces, but keyboard shortcuts. I can't simply understand, how come it is possible when I have an official account and everything I do or save is uploaded and saved on my personal Creative Cloud account.