Captivate

I created a simple course in Captivate 12. There are just half a dozen slides with no animation or anything, one slide plays a Youtube video. On the final slide there is a "Finish" button that is assigned the interaction "Exit Course" on Click/Tap. When I preview on my computer, the course plays correctly and when I click Finish, the tab in my browser closes. When I upload to ScormCloud, the course plays correctly and when I click Finish, the tab in my browser closes and the status is marked as Complete. When I upload to AbsorbLMS, the course plays correctly, BUT, when I click Finish, nothing happens. It just sits there, when I finally give up waiting and close the window I get a warning that the course isn't complete yet, and when I close, the course is marked as In Progress. I've tried Tincan and Scorm and got the same results either way. I have had several users experience this, two of them, the course completion status changed to Complete 4-6 hours later. On my test account, a

Seems to be a common problem. Been through a few hours of wasted time trying to troubleshoot this. Two different computers. Both on Windows 11 and with modifications. The most recent, an i7-12700 w/ Nvidia 3060 6GB VRAM and 40GB system RAM. All other Adobe products work (outside their usual idiocyncracies) although it takes 10 minutes to launch CC these days... Captivate demo does as many say. It opens, clicking activate closes it, it pops up again within about 10 seconds, we go through this three or four times and the program shuts down. This seems to be a persistent issue since release and even support has no answers. Is this still true? Because I can't find one and I don't mind digging through my directories. The return on investment here is quickly fading. After 30 or so years, Adobe is feeling quite stagnant if this is the quality we've come to expect for the cost...

Hi there, is there anyway to get rid of this Sidemenü by accessing a Scorm Package from Captivate in Moodle?I know i can klick on < and it closes but its design is too old and i rather dont see that. PS: I cant use the new Captivate becouse this is about an old project, which i am trying to adapt in Moodle. best regards

I need some help.  I am having issues working with software simulations while using Mac OS.  Captivate is not recognizing my security settings.  At first I thought it was a warning as it appears to be working.Unfortunately, nothing happens.  Does anyone have an idea what is going wrong?I have 2 Macs. One is running Sonoma 14.4.1 the other is running Monterry 12.7.4.  The issue is the same on both.  While I was typing this I had been trying to record a simulation.  The countdown starts, then nothing. Any help would be greatly appreciated. Thank you 

Hi everyone. My team and I used Captivate 12.3 to build a course. We didn't know there were a million versions of Captivate that were good for different things. We just used the default program on the site. We used it because we need to convert the files to an elearning option via SCORM. It has taken a month or 18 hour days to build this thing.   I now have 10 separate cpt files. Originally I thought maybe I could branch each CPT Together somehow, but because we are selling the course itself, and wont be managing it, we need to combine it all into one file. Each module is about 10GB (roughly). Lots of video.  When I copy and paste one class into another, it keeps crashing. That's after just trying to merge module 1 and 2. We have ten. We can't rebuild the whole thing from scratch. What can we do? Any ideas?

Anyone else getting a fatal error any time you run a spell check in Adobe Captivate? I had been using Captivate 2019 and experienced the error. Then I had Captivate Classic installed on my device this week and hoped the error would stop, but it still happens. Any ideas?

Hi, my edited Classic published course suspends during the quiz and the screen goes white. I can still hear the audio playing but can't progress from that point. Contains a lot of advanced actions created by someone else. Any advice?

Hi All, hope all is well.  Im working on a project where I would need to add a back button to go back to the previous slide, I wanted it to be hiding and goes on when roll over and stays for the rest of the project. I've added an image as button and set the action to go to the last slide visited and also tried go back to the previous slide. However, it doesnt work as intended as it triggers the failure from the click box on the same slide. It works if there are no clickbox on the slide. Can someone please suggest a solution. Thank you. Please see attached video of whats happening. Cheers

I am trying to email a Captivate 2019 variable, "cpquizinfopointsscored".  I have tried all the javascripts found in my searches, but none work.  Here is my current script....var email="setname@mycompany.edu"; var subject="Final Score";var myscore=window.cpAPIInterface.getVariableValue("cpQuizInfopointsscored");var body_start="Final Score:%20";var body_end=myscore;var mailto_link='mailto:'+email+'?subject='+subject+'&body='+body_start +body_end;win=window.open(mailto_link,'emailWin');This is in Advanced Actions. The user clicks on a Click Box to run the script and open an email ready to just hit send. I defined “myscore” as a user variable.First off, no matter what script I run I get…. And the email does not open. I have tried various scripts, sometimes the email will pop up but the “myscore” is not populated, just say myscore. I’m not familiar with javascript so I just basically copied and pasted ones I have found and replaced with my info.I use the cpquizinfopoints

Hi, I am new here and it shows. Using the latest Captivate, I created a drag and drop where I am asking a student if the statement is "not a problem, somewhat of a problem, or a big problem." Any of those answers will do. I do not want all three to be correct or one correct over the other. Is this the wrong interaction to use for this engagement? Is there another option for basically asking survey type questions where I do not need to see the choice? Thank you and I did do a search before asking.

I want to use the VTML commands to give more nuance to the Neospeech voices I use. Where should the commands be typed? I tried entering them in the Speech Management section on each slide, but the voice just reads the VTML command.

Can I put the label, input field, and button on the same line?

Hello,I used a tab widget on one of my slides and want a different voiceover audio depending on the tab that you click on. I saw posts on here saying to set the success caption but I am using the newest version of Adobe Captivate and do not see a sucess caption option. Is there a work around way to do this? For some reason in the interactions of the slide, I am unable to utilize the three buttons from the tab to add if/else conditions to make them play audio.Thank you!

Is there a way to remove the play button and autoplay HTML content for Captivate 2024?

I am building in 12.3.I have 4 images in a row with text beneath. I've animated the images to slide in, the text under the image slldes in just after the image. There is a voice over which gives a bit more detail to the text under the images. I did have individual voice overs for each bit of text, but in the preview it was hit and miss whether it would work. So I have spent the afternoon, making one voice over per slide and positioning the animation to fit with the voice over. It worked a treat 2 hours ago, however I've just checked my file and it's hit and miss as to whether the images and text appear when they should or if they even appear at all.I have a deadline and I really need it to work, what is going wrong?I'm viewing in Microsoft Edge.Thank you for any help that you can give me.

After installing the new version of Captivate, I am not able to create a new file anymore.It gets an infinit loading screen, without any chance to continue. Nevertheless I am still able to load existing Files, which gives me an workaround using an empty save file and start working there. Unfortunately it breaks the entire Software Simulation Tool. I can do the screenrecording, but the moment I press 'end' and it tries to put it in Captivate an error occurs. (attached) Thanks in advance for any advice!  

One of my files displays an error message that says, "The saved zip file might get corrupted, you should try creating the zip again." It happens every single time I save the file. I have no idea why, I am not "zipping" anything. I am saving the file on an external drive. I have to close 40-50 of these windows with that message (with ignore, debug, and kill options) every single time I save the file. I have eventually to combine these sides into another larger cpt file but I'm afraid to do it cuz I don't wanna corrupt the larger file. Can someone tell me what's happening and if there is something I can do to fix it?

Hello I am not a regular user of Captivate so I am inexperienced and need adviceI have a whole course module comprising of all the video demonstrations and simulations for each learning outcome for that module.  e.g. Module 6 - 8 learning outcomes Rather than have everyone complete every learning outcome I want to have a slide on the module where they click on their job role e.g. Nurse and then progress through ONLY the learning content applicable to that role e.g. Nurse slides 1 ,2 ,5 and 6.HCA slides 1,2 and 4. The trouble is they when branching, I can't group a slide twice i.e. I can't add slide 1 to the Nurse group and the HCA group. I don't want to duplicate the slides at that will make the course huge. Am I trying to use branching for something it is not intended to do? Thank you   

Hi everyone, my Pc was broken so I bought new one. When I wanted to install my old captivate 2017 with my licence number, I couldn't, it said that the licence was revoked. Does anyone know  how can I install my old captivate again.? I had bought that licence. Thanks

Dear Community,While I work with Adobe Support on this issue (see below), I'm posting here as well.  Perhaps someone has experienced a similiar issue when updating their New Adobe Captivate to the recently-launched version (12.3) and can provide me with some guidance/insight. Since updating to the 12.3 version, my project files are not opening properly.  The software program buffers and then generates the following error message ("An unexpected error has occurred, which may cause Captivate to behave unexpectedly. You can restart Captivate with backed-up project.").  I have tried but cannot figure out how to restart my project with the BAK files.  I tested it out with a work colleague of my mine; they can open the same project file on their computer.  They did not update their Captivate to the latest 12.3 version. I have tried to uninstall and reinstall a fresh version of Adobe Captivate.  However, the fresh online version seems to be wi

A someone that enjoys the freedom of Captivate 2019 I have not yet made the transition to the new Captivate. For those others of you that still linger, I have two small lines of javascript that you might enjoy.They allow you to have one actionscript that can control the action of many buttons. This can be useful for click-and reveal-exercises or if you have a menu in the middle of your course, where the buttons will take you to different slides. Start by creating two variables in Captivate. These will store the ID of the active button/the button you click, and the first number in the ID between 0 and 9 (including 0 and 9. I call these clickedBtnID and clickedBtnNumber. Create an actionscript and in the first tab/decision execute this javascript:clickedBtnID = this.document.activeElement.getAttribute("ID");clickedBtnNumber = Number(clickedBtnID.match(/[0-9]+/));All it does, is to store the ID of the button you clicked in clickedBtnID and to find the first number in t

I was receiving the  "Swf compilation failed. Note: Please verify any of the actionscript keywords is used as user variable name."  message. So I uninstalled Captivate, restarted the computer, installed a new download file. 2019 Release - version 11.8.1.219 - I start the program, choose a blank project, press the F12 key, the program goes through the process and then shows the above error message.On a Windows 10 Pro for Workstations, version 22H2 OS 19045.3086Please help 

I cancelled my last subscription earlier this month (April 2024) and got the confirmation email saying that the subscription would end on the 13th. It is the 24th now and when I went to check my bank account I noticed that I was charged not once, but twice this month, on the 18th and the 23rd both of which were $20.88. I tried to see if I could just remove my card information from my account, but I couldn't find it, and my account doesn't show that I have any acctive plans/subscriptions, so I called the customer support number, but they didn't help at all. I thought for a moment if I should just delete the account, but I fear that may not wok and end up making it harder to resolve the problem. So, now I'm here and any help would be much appericiated.

Hello,  I have a background picture on one slide and I want put another ones on top. So far I haven't found the possibility to do so. How is it done? (I guess I have the new version.) Thank youZ.

Just downloaded a trial of Captivate 12.3.0.12.1) Upon installing (Windows 10), it launched... Internet Explorer?How and why? Why would Adobe hardcode that in instead of simply obeying my configured default web browser setting in the OS like a well-behaved app?2) The initial window that appeared alongside the blast-from-the-past IE was too big to fit in my laptop display and *could not be resized*. That made navigating the window nigh impossible.Once I created a new project the rogue unresizable window was replaced with the project window, which can be resized. But still. Adobe: we live in a diverse world of many screen resolutions, and other apps seem to work with that. Why doesn't Captivate?