Character Animator

For some reason my puppet's default layer set on the trigger does not disappear when the trigger is activated. I would love to know what the issue is. I want the angry face to replace the neutral face when I click P. What occurs is that the angry face appears, but when I move, the neutral face is still visible underneath the angry face. Can someone help me figure out why this is not working for me?   

hi, how can i record only my sound or only my movment?

Hi all, I think I overdid it, I try to build a scene in 4k and 60 frames per second.I understand, that the actual scene window will eventually not work in real time (orange indicator tells me either ~20fps (AMD Radeon R9 290x Graphics Card) or ~55 fps (Intel 6500 graphics chip, as those are the 2 computer I can test it on).While not great, one can still live with  these refresh rates But when exporting a 60 second scene via Media Encoder, it really makes no difference, which settings are choosen (h264, MPEG2, Quicktime, SD, HD, UHD, 320x200, I tried it all), it ALWAYS takes more than 60 minutes to encode 60 seconds of scene time (by the way, sometimes the whole Timeline is exported, sometimes only the work space, have not figured out how to influence this).  I even tried Dynamic Link into Premiere, does not help, the scrubbing performance now equals render time in Media Encoder. Same with After Effects via Dynamic link. I now suspect, that h264 is the

I am working on a complicated puppet from an Illustrator file that has probably over a hundred layers. Yesterday I was setting up all the swapsets and things were working smoothly. Today I tried to open the file and I am getting all these error messages. I tried to open an older backed up version and it also is getting these messages. This is many days of work, is there anyway to salvage this?   

Hello! I am wondering if there is an easy way for a client to download CA and record a character, using an asset I provide. I *think* the only way to do this is have the client either purchase and install (although I don't immediately see a standalone version of CA and pricing) or use one of my two installs and login with my credentials. Am I missing something? I need to have a client record an animation using a puppet asset of my design, but I cannot necessarily be in the same room as the client or share a machine. Adobe, if you see this, would you consider a front-end-only version of CA that paid users could provide to clients at a distance to have them record? Or, could they provide video of their face and I could import the acting into CA for the CA software to interpret into a puppet at my end? Cheers!  

Sir, Recently we started to learn character animator. While working with some puppet, puppet track behaviours in the scene puppet isn't showing even after double-clicking. The problem is with me or with software. Kindly show me a solution ASAP.

I downloaded the Bluster puppet that also has the snow scene.  I recorded a scene using the puppet and the snow together and everything looked good.  I then imported the Ch project into Premiere and when I play it, it is very glitchy and Bluster's movements aren't happening.  Any ideas?

I've followed a couple youtube tutorials including the Limb IK tutorial and I've tagged each limb with the shoulder, elbow and wrist tags but I can't seem to get it to work for my puppet. 

As the title says I am running out of keys for all the swapsets and triggers for my puppets. I didn't know that I couldn't do combo keys like Shift+(key) or use the symbol keys like ([). Is there another way to approach this issue I'm not aware of?

hi - looking for help please. i am creating a video for compliance training as part of a college course. i have been using powtoons previously and i movies also on a Mac. i would like to add a animated characted and have purchased a character puppet set via GraphicMamma. im stuck now as to what to do next. do i need to purchase character animator sforwatre. can i create the video in powtoons and overlay the character once its animated? would i do the animation in adobe character and then combine both in imovies? or am i totally on the wrong track??any guidance much appreciated thank youvicki

Hey I'm trying to build a character in adobe Character animator using photoshop. I attempted to add a waving hand part to the character and the character broke into pieces with the head and arms flying off the body in the rig. I can't get it to go back even with undo. This is a recurring problem i've had when adding bodyparts to my character The only solution i've been able to find is just to start from scratch with a new puppet but that is really tedious every time i add a new hand or facial expression. is there anyway to prevent this? 

Hello there!My puppet's face is distorting in weird ways whenever I try to integrate head turns. I've compared the files to some example puppets and I haven't figured out what I'm doing wrong. I even tried applying the Face behavior to each head view group, but no luck. Here's what the front view looks like:And here's what the head turn looks like:It's supposed to just be a slight nudging of the facial features. I think something is going wrong with the face tracking that's causing all the features to stretch when I move my head. Any ideas what the problem might be?(Link to the puppet file)

 It seems like the eyes fix on top of the pupil, because the rest is moving(or try to move) I can also load up the character, but i am a little bit desperate... Thx for any help 🙂 Merry christmas

Can you keyframe with out recording, I didn't see the keyframe symbol.

hello i am trying to export Scene's from Adobe Character Animator - I would like to make the background invisible but everything i do puts out a file that says:  " this file contains some media that is not compatible with quicktime player"   what preset or something else am i missing?

I want to record my puppet and then rig it completely differently and record again but I need to cut the puppet timeline so the new rig doesn't record over entire timeline. I want two separate takes of same puppet with different rigs. I want to be able to splice the puppet timeline or do I add a new copy of puppet in timeline?

I created a puppet in PS (hand drawn) to use in Ch, but then decided I wanted to utilise the 'wiggler' behaviour which only works with vector so have tried to convert the PSD to AI.  I opened the PSD in AI and used the image trace function to create the paths and saved, but when I've brought the AI puppet into Ch and select 'Render as Vector', it only shows as the outline of the puppet. I imagine my issue is in Illustrator, and unfortunately I really don't have a good grasp of how AI works so struggling to troubleshoot it myself or discover the correct workflow. I'm also thinking that the problem is how I used the 'image trace' function to create the vector paths, but again, not a good base level knowledge of AI Side note: the wiggler behaviour is working at least hah.Other side note: the PSD puppet is working fine, so if I can't solve this then I'll deal for this one, then draw my next puppet directly in Illustrator. 4 screenshots attached: 1st - the AI p

Hello, How do I remove the white little boxes above camera and properties box? Is there anyway to reset the the whole thing back to original setting. I Uninstaller and reinstalled and it brought back just how I left it. I was messing around and somehow made these little errors. Also, how do I minimize the timeliness box to the original size? The box is so large, you cannot tap on the end and resize. Thank,Gary

why the head of this figure is not connected to the body whilst mooving?

I am getting an internal error code and I was wondering if anyone else has experienced this, and if anyone has a fix. I am unable to do anything in my project other than go back in history, but that doesn't seem to fix it.The full text of the error is:Internal error code: (405861230:237 + 36) attempt to index a nil value, Internal error code: (405861230:237 + 36) attempt to index a nil valueI'm on windows, using CA 2020. Sourcing from an AI 2020 file.I have a backup of the project I should be able to revert to, only losing a few hours of work. Just wondering if anyone had a solution for this.Thanks!

Hi, I’m struggling with the following: My puppet is inside a .psd file. I will continuously be working on it. I created it on the iPad with Photoshop and it is automatically saved into my Adobe Cloud.When I open Photoshop on my laptop I can find/update it.BUT: I can’t figure out how to add/link/drag this cloud puppet into Character Animator. Could someone help me out?

the face of my puppet moves but the heat moves faster. I like the movement of the head but the face does not move with it. I don't know how else to explain this is there anyone that can help me???

I'm trying to make a character in Illustrator whose torso/legs are behind a desk and whose arms are over a desk and are draggable while talking. I've set the Desk Layer as independent and with fixed handles, but it keeps moving when I'm moving my head. Any idea why? 

why i don't succeed to drag an audio file into my project?

Hey Hi Hello,  Im running into a problem with rigging the right arm of this puppetI want him to be able to raise his arm and show the victory sign. we tried to achieve this by drawing a seperate right an in illustrator that already has the right elbow bendand hand attached to it and individually they work great.  BUT as soon as i group the two right arms and put them into a swap set to trigger the swapping arms the arm turns into complete rubber and it seems character animator ignores all the bones ive put into his arm. The left and the right arm are set up exactly the same as far as i am concerned but it just ignores my setup on the right arm.(bonuspoint: yesterday the right arm worked as long as it wasnt in a group with a swap set trigger - but today when i started working on him again the right arm that used to work is complete rubber aswell...oof) Help would be very much appreciated - I can provide more screenshots if you need to see anything else