Character Animator

Hi all, I have a puppet in which I've inserted two shareables. Everything looks fine in Character Animator and even in After Effects where I put the whole scene together using a dynamic link. However, when I export the comp, the shareable shows up as a glitschy error box with the name of the shareable. I have other puppets in the same project that are set up the same way and working fine, I even have other shareables in the same puppet that are showing up fine (for example, the duckling in the image below is actually another puppet within the bigger character puppet but the kid is supposed to have dirt on their face and be holding a slice of cake) but these shareables are glitsching. Any idea why this is happening and how I can fix it? Is it an After Effects issue or a Character Animator issue? Exported .mp4:  After Effects Timeline: Thanks!

I cannot change background after software update version 23.0

I imported a "Cowfolk" puppet into a scene. After he arrived, I turned off all backgrounds that comes with him, and imported my own background.There are two "Transform" panels with the Cowfolk puppet: One for the backgrounds (that I am not using, so I disable this Transform panel), and one for the puppet.When I go to Transform (Puppet) > Scale and change the values, the only thing that gets larger or smaller is his torso/body. The arms, legs, and head don't scale at all.Can anyone help?Thanks!

My character won't stop shuddering/shaking. They have a full case of the jitters. I tried adjusting the smoothing, but it doesn't seem to have much of an effect. Does the problem lie with the camera on this old laptop? 

my software features almost not enable. my own puppet not to inport in file. how to fix them 

Hi dear community I have a puppet, which I created about two years ago and it worked just fine. Now I wanted to reuse it, and when I make the Lip sync form audio track, the Aa mouth move doenst show up. Any ideas, where the problem might be? I've attached the puppet to thias post.  thanks in advance

I updated Character Animator from 22.4 to 22.5 this morning and suddenly my dragger handles for wrists and heels have stopped working and only non-labeled general draggers seem to work. Meaning I have to have one handle labeled wrist and a separate handle designated draggable on the same area. The extra handles - and having to update previously working puppets - is getting very annoying.

Attempted using two different PC's and installations of the software with the same result. Was able to paste the data to a text document so it is there. Character Animator won't accept it. This is a bug. Please fix it.

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This isn't an idea. I'm doing the tutorial (auditions), I have 0 contro over the red monster or the doctor looking guy so far. My camera is on and I am on the top right screen but nothing I do including talking syncs with the character in the tutrial

When I press the home button CA closes. I reinstalled the program and still happens

When I create a new character style in characterizer, or attempt to edit an existing one, the brush does not work. Trying to change what is hair, face, etc.. does not function.

Ever since 2020 came out each time I reopen Character Animator all of my Arm movements are completely off. I can post a video for a better example. but the arms get turned around and down. almost like everything was flipped upon re-entry.

I noticed that I can edit visemes with a .psd import but not Illustrator artwork

This is a bug report. I'm working in Character Animator but cannot get my puppet into Photoshop to Edit even though I have the program open. I've followed instructions to use either control E or Edit Original in the Edit icon but nothing happening. Could you advise any further action.Many thanks,Victoria

Hi,I'm working in Character Animation and I cannot get into Photoshop with my puppet even though I have the program open,Can you help?Many thanks,Victoria

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Bug Report - using left and right arrows no longer causes the Sticky character to walk since latest upgrade. It was working fine before upgrade, but as soon as I upgraded, it no longer works.

I am getting an error when I import the free puppet Tull. I have the latest version of Character animator but I am getting an error code.

after you open the project, " OpenGL invalid operation. "I get the error.

Bug report. My characters will not pin to the ground and I cannot find a solution, I've been stuck for days.