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Creative Cloud desktop

Creative Cloud desktop

The official community for the Creative Cloud desktop app.

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2381 Posts

luxBorealisInspiring

Feature Requests

Text improvements to Adobe PortfolioOpen for Voting

Adobe Portfolio is a potentially powerful tool for creatives to get their message out. However, it is hampered by not being very text-savvy. It's downright clunky.I'm not looking for a blog site (though that would be nice, too), but having multiple paragraphs of text--a bio, a desription, an essay, etc.-- is clunky to write and seems to be missing some key text attributes such as indents, quotes, and lists, both ordered and unordered. Even standard web designations such as Headers 1 to 4 are missing, which are important for SEO. Given Adobe's presence in web design, I'm always surprise Portfolio is so handcuffed.In other words, Adobe has provided us with a great tool that goes nowhere. Adding even these simple text attributes would elevate the usefulness and presence of our Portfolio sites.

0

Creative Cloud set up won't let me sign in

I got the Premiere Pro Free Trial (windows), so they first require me to install the Adobe Creative Cloud installer (set-up). I install that and it prompts a window which transforms my mouse pointer into a 'no' icon (see image). Please help (p.s. i faked the icon because it didnt appear in the screenshot)

vobrazovkaKnown Participant

flashing glitches in creative cloud desktop app

I have really annoying issue with creative cloud desktop app. Windows 11, nVidia 3080, freesync and VRR compatible monitor, quality HDMI 2.1 cable (glitch is not presented when I use display port, but then I loose VRR which is the reason why I purchased this monitor)It is almost unusable when I connect PC over the HDMI to monitor or TV which supports VRR screen refresh. The app is flashing like strobo and parts of the window disapear sometimes, then jumping up and down.. Totall mess so sometimes it hard to read anything or do any operation in the desktop app.This behavior is specific just for Creative Cloud Desktop app. No other programs have this issue. Update graphics driver or app does not help. Change any settings in windows have no impact to this behavior. It is persisten problem for month when I purchased this  monitor which supports VRR (because of gaming, no update of app helps.Because VRR working really well in windows and any other app, the issue is obviously on the

User11174e67464839r577Participant

"Failed to log in to the Creative Cloud" Error message, unable to use lightroom

I cant login to my ligtroom! It is not temporary. The problem is constant. I am using macbook air 13, M3, Tahoe 26.1   Error message says:   Failed to log in to the Creative Cloud It may be temporary. Please check your connection and try again. If you're still having issues, please contact our support team. Reference Code :Token based access Registration PUT http status 403 error: <html> <head><title>403 Forbidden</title></head> < body> <center><h1>403 Forbidden</h1></center> <hr><center>openresty</center> </body> </html>

ANNAICK_VAUCLIN9438

changer la langue du pack creative cloud

Bonjour,mon creative cloud est en français et je voudrais le changer en anglais. Comment dois-je procéder? Merci

Paul_GringoInspiring

The Creative_Cloud_Set-Up installer file disappears from the disk

Windows 11. The file disappears from the disk. Could it be that the antivirus thinks it is a virus? Or does the file itself disappear after installation? How can this be avoided?

Bed30321077z973Inspiring

Why was my post removed?

Hi?Why was my post removed? i did not get any notification or warning I am a profiscient adobe community user, I talk a lot and exhange with actual adobe employees (in premiere pro forum) and never had a problem before

Adobe Media Encoder no arranca

Desde que se actualizó Adobe Media Encoder, no arranca.Cómo lo puedo resolver?

Transfer Cloud to Cloud (Media Shuttle to Adobe Cloud)

Hello All!If there's any way to transfer from media shuttle to adobe cloud avoid the user computer?Thanks in advance!

Erreur 192 malgré la réinstallation

Depuis quelques jours, mon Creative Cloud ne cesse de me répété qu'il y a une erreur ("Code d'erreur : 192") Et je ne sais plus quoi faire, j'ai tenté énormément de choses :- Redémarrer l'ordinateur- Supprimer des fichiers caches/Temporaires- Déconnecté / Reconnecter- Désinstaller / Réinstaller- Installer via le siteAprès avoir acheté Premiere Pro, j'ai peur de ne jamais trouver une solution et donc de payer dans le vide.Je ne sais plus quoi faire, aidez-moi svp.Version installée : 6.8.0.821PC - Windows 11 version 10.0.26200 Build 26200  

hadassa_Cherpinski

Não foi possível alcançar os servidores da adobe

Já fiz tudo oque a guia de ajuda da adobe pediu e nada funciona, tenho um notebook acer, que está no windows 11 e não tem problemas de host e nem de conexão com a internet! Ele está com data e hora funcionando corretamente e não encontrei erros no firewall. Gostaria de saber se alguem ja passou por isso! E se podeira me ajudar

Photoshop beta nicht mehr in meinen Creative Cloud Anwendungen

Hallo,  seit zwei Tagen kann ich nicht mehr auf Photoshop beta zugreifen. Die App befindet sich auch garnicht mehr in meinen Anwendungen. Könnte es also auch nicht mehr neu installieren. Wer hat das gleiche Problem?Weiß jemand, was da passiert ist? Danke  

Michael Meidahl LundholmNew Member

European customer concerns regarding long-term access

Dear Adobe,I have been a loyal user of Adobe products since around 1990 and continue to regard them as the leading tools in the creative industry.Recently, however, political developments in the United States have raised concerns among many European professionals about long-term reliance on U.S.-based software providers. This leads to understandable questions about whether access to Adobe software, licenses, and data could ever be affected by political decisions, trade disputes, or government mandates beyond our control.Because Adobe products are so deeply embedded in our daily workflows, predictability and long-term security are essential. I would therefore appreciate any clarification or reassurance Adobe can offer to European customers regarding continued access and protection of our data, regardless of political circumstances.Please take this message as an expression of both loyalty and genuine concern. I look forward to your response.

LrC not opening.

LrC 15.1 will not open on my computer (not even the splash screen. Windows 11 version 10.0.26200. Any ideas? Everything worked fine until the latest update by Adobe.

Is the Creative Cloud Files folder gone? And why are After Effects files “not supported”?

Hi everyone,I’m a bit confused about the current state of Adobe Creative Cloud storage and syncing.I can no longer find the Adobe Creative Cloud Files folder on my PC.Previously, I could drag files into that folder and they would automatically sync to Creative Cloud so I could access them anytime.Does this folder still exist, or has Adobe removed or changed this feature?When I try to upload an After Effects (.aep) file through the Creative Cloud desktop app, I get a message saying “file type not supported.”Is this expected behavior now, or is there a workaround to store or sync AE project files using Creative Cloud?I’m using Windows 11 and the latest version of the Creative Cloud desktop app.Thanks in advance for any clarification!

Ross_Barrett0928

Can't install valid LR or PS

Bought a new Win11 computer because Win 10 no longer supported with security updates. when I try to install  PS CS6 and LR CS6 on new computer I get a message that my Serial number is valid, but my version of PS or LR is not found(both are listed with the SN in the Adobe "products" section). I have my original install files from the last time I migrated to a new computer but when I try to install they can't  get past the notice that SN is valid but no CS6 products. The same notice says to pick a version from a list which only shows CS3-5.Is there a work around for this issue?? Ross

Creative Cloud not listening to my install preferences?

I was using Photoshop and encountered an error stating that my drive had run out of storage, which prevented me from using the move tool. I came to find out that I only had 1 GB left on my (C:) drive. I have my install preference set to a specific folder in my (D:) drive, but it ignores this and installs it into the pre-created Adobe folder on my (C:) drive where Creative Cloud is installed. I've been unable to find anyone with the same issue, please help!

defaultdbwa8u3xv4i0

Feature Requests

Enable Non-Adobe generative AI models to select group of peopleOpen for Voting

The setting to enable Non-Adobe generative AI models should not be tenant wide and ideally can be toggled on for certain people or groups. In a regulated environment having this binary setting for everyone presents a challenge and ultimately adoption of another tool/service/model.

0

jctech2025Known Participant

Log Transport error

Hi All.Recently a client of ours started seeing this error when she tries to shutdown her computer.  "Logtransport2.exe has unexpectedly quit".  It doesn't happen all the time, however when it does the laptop freezes.  She has to physically shut the machine down. I spoke to Adobe and they to unintall the application completely.  We did that including reinstalling Create Cloud as well.  She still sees the issue from time to time.  Anyone have thoughts on how to resolve or has anyone seen this? Thanks,

ccowperthwaitParticipant

Feature Requests

Support DAM access from InDesign ServerOpen for Voting

We have a need to allow InDesign Server access to remote DAM hosted client content (graphic files). Maybe there'd be a configuration file in the InDesign Server installation that specifies the credentials needed to access the DAM. There might need to be a preliminary step before opening an IDML/INDD file that sets the context (client DAM) that would then allow for the file to be opened and externally linked images to be retrievable from the DAM.

0

kellyf4507295Inspiring

Lightroom shows Suspended in Task Manager... and more.

This will be lengthy:Friday, January 9th 2026 I noticed that the Lightroom desktop app would not open. I have had Creative Cloud Desktop installed on my laptop (ASUS ZenBook) as well as Lightroom, Acrobat, Camera Raw, Photoshop for YEARS and always make sure the apps are up-to-date.  I checked my task manager and it says it is 'suspended', but each time I tried to end the task my computer would freeze and I had to perform hard resets - I did this several times unfortunately. I tried un-installing Lightroom then re-installing, but got the same issue. Important to note here that the Photoshop appworks with no issues. After the weekend in "shut down" mode, I powered up my laptop to work today and noticed that Acrobat was not recognized as a program and I was prompted to select another one to open a PDF - this did not happen on Friday.  I decided to un-install the entire creative cloud app and the apps mentioned above, shut down, and then reinstall. I even wen

Plugins Not showing in Creative Cloud

Hey, last week i install some plugins from adove creative cloud for Premiere pro and everthing was fine. Now i wanna add more plugins so when i open creative cloud and went to plug-in tab, It's showing this window no option for install new plugin or manage old one. Any idea how to fix it?  

Paul_GringoInspiring

Why did you remove the beta app installation in Creative Cloud?

Why?

i dont have install button in plugin box in market place?

EXCESSIVE battery/power usage (and sometimes CPU)...CC is a glutton

I'm not necessarily looking for a fix as much as voicing my frustration and desire for more attention being placed on performance (essential) rather than AI or other "nice to have" features.I'm running a Macbook Pro with M2 Pro chip and 32GB RAM. Not a bleeding edge beast but a machine that should be more than sufficient for running creative apps effeciently. It seems to perform well with every other app or service, including running multiple virtualized servers (simultaneously via Docker), along with email, Slack, Clickup, Dropbox, Google Drive, and probably 50 to 100 Chrome tabs, all at the same time. However, Creative Cloud app and the Creative Cloud Content Manager service use over 52% of all battery/power over, on average, over any 12 hour period. The other important thing to note is that CC uses a ton of power, and sometimes excessive CPU, even when Adobe apps arent't being used.I began to wonder why I can't get more than a couple hours usage on battery power, and now I know. Qui

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