The official community for the Creative Cloud desktop app.
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здраствуйте. у меня не открывается фото в 2025 году, помогите мне пожалуста решить эту проблему,
Hi everyone! Thank you for being a part of the Adobe Community — your contributions and presence help make this space vibrant, helpful, and inspiring! To improve your experience, we’re working on making it easier to find the right place to post questions or ideas about specific Adobe products like Photoshop, Illustrator, Adobe Express, or Creative Cloud. Sometimes posts end up in broader forums such as Creative Cloud Desktop or Services. When that happens, we move them to the most relevant product space so you can get faster and more accurate help. We’d love your feedback to help us improve the experience for everyone.Can you tell us how you discovered this community? Did you come across it through an Adobe app or the Help Center? Did you find us via a Google or web search? Or was this a forum you were already familiar with and trusted? Your feedback will help us make community navigation smoother—so everyone can get to the right place, right away.
I recently got the newest MacBook Pro M4 and I redownloaded CC and all the apps that I had in my previous Macbook Pro with no issues, or so I thought. I keep getting errors below and read the adobe articles and all requires previous steps that I can solve, such as making sure the library is synched (it wont sync), updating CC (cant update it), etc. I can still access the apps i have downloaded on my Mac, and also have CC installed at my work desktop and everything works fine, but library is not backing up and can't update CC there as well. I am confused on what I can do, I considered manually deleting the apps but the apps are not backed up and am concered I will lose my projects and they are important on my desktop as well. I also cant download new apps on Mac such as AE, that is downloaded on the PC at work. Here are the errors I keep getting error 109 at work PC , error 108 in the Macbook Pro (which I know what it is and make sure I dont have any open app)
Hello all, I encounter an error (0xc000007b) trying to open all versions of Photoshop I can install from Creative Cloud Desktop. When searching online, I see this error is related to C++ runtime library dependencies. I am running on a Windows ARM architecture Surface Pro X with the Microsoft SQ1 processor. I have tried following instructions in forum posts installing various C++ runtime libraries to no avail, but I highly suspect that most forum responses will not apply to me, because of ARM architecture. Therefore, I imagine it is fairly important to be updated to the latest version of Creative Cloud Desktop, and then I can go from there. When trying to update Creative Cloud Desktop (not Adobe XD), I get an error code 191. Here is the relevant log output from C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. I have tried all solutions here or they do not apply to me. Info log output:FATAL: Error (Code = 191) executing in command 'AddU
If the Marathi language is not responding to your app and you do not have the Marathi font, then I think Adobe should work on this because it will be easier for a Marathi person to handle it. I hope you will do something about this soon, your Adobe member.
I can not download acrobat, have not tried any other app. Says I do not have any available storage, I switched the destination to a drive with PLENTY of available storage but has the same issue. This has been going on for 2 hours.
The requirement to sign out and sign in every time I work from a different computer is really annoying. I take photos for my business and depending on the time of day, need to edit them from my laptop, my office PC, my home PC, or a PC in our school's theater where the photos are taken. I often end up using all four PC's in the same day, and each time I need to switch PC's I have to (1) sign into creative cloud, (2) enter the digits of my cell phone, (3) wait for the 2FA text and enter that code, (4) enter my password, and (5) select another device to sign out of. What makes these even worse is that the sign-in is all or nothing; if I want to use Lightroom on one PC and Acrobat on another PC in the same day, under the same license, I need to sign in/out of the entire suite of software. I am the ONLY person who ever uses my account, and find this to be a completely unneccesary and time-wasting hassle. If Adobe knows which other devices are in use, why can't
Hi, When there are new updates available for any of my Adobe products, it shows a red dot on the Creative Cloud icon. It freaks me out every time because red means something is wrong. If it's just a new update alert, it would be nice if it were a blue dot. I'm using iMac with latest operating system (Sequoia 15.6) and Adobe Creative Cloud version 6.7.0.278. Thanks for listening!
Hello, I created a website from Adobe Muse for a client 6 months ago. As you know, you can access Adobe Muse when you go to account>preferences>apps tab in creative cloud and click "show older apps". But after 6 months, I had to reset my computer for some reason and I cannot see the "show old apps" option in the creative cloud I just downloaded. For this reason I don't have access to Adobe Muse. I use the Creative Cloud All Apps 100GB package individually. I watched a video on the internet showing that I can activate this feature from the admin console, but for some reason the admin console does not allow me access. What can I do? If I cannot update the website, I will be at great loss.
This is less a "bug" than a willful slap in the face to paying customers. It 's very common for someone to have an employer-provided subscription to some products (like CC), and then to pay for another personally, (like Captivate). When that happens, Adobe forces you to have two separate profiles, and it's impossible to use apps from both of the subscriptions at the same time. You have to log out of one profile (which disables the the apps in that one), and then log into the other (with multi-factor authentication, no less), if you need to use the apps under that subscription. Adobe refuses to remedy this. It's a disgraceful and shoddy way to treat its customers; there's no reason why they can't just make them separate accounts that work on the same comptuer. Instead, they tell you to convince your employer to pay for all your products--which clearly is an attempt to get more revenue from bulk subscriptions. It's shameful.
Hello, two days ago I got a weird error when starting creative cloud.Sth about Microsoft Visual c++,I thought I might have a bad file so I reinstalled that but then creative cloud and the apps still diidnt start.So I deinstalled all of creative cloud and the apps to reinstall them hoping to make it work again, but since then whenever I try to install creative cloud or one of the apps like Photoshop or premiere pro directly I get this error and I just don't know what to do.I have a Video to finish soon and I really need this to work... This is the error I keep getting:If anyone had this and solved it before I would be truly grateful, because I don't know what to do anymore. Here are some more things I tried:I uninstalled the apps using the windows programm uninstallerI deleted the adobe folder (thought it might not be able to create new ones when theres one there already)I reinstalled Microsoft Visual C++ (This might not be related but it showed up at the same time with a
Hello everyone, today I created an Adobe Homework app idea that could be great.Application logic: A professional application for creating designs like posters, brochures, assignments, banners. I think Adobe Homework would be a great application if these features were included: Font Detection: With this feature, when you select text in an image using a special box, AI or an API will detect the font, allowing the user to easily edit the text in the image. Reducing Object Resolution: To prevent an object in an image design from being easily visible, simply click on the added object and select "Reduce resolution" to change the resolution as desired, making it harder to distinguish. Pre-made Patterns/Templates: Those in a hurry can save time by using pre-made patterns or templates.Interactive Designs: If objects in the design are allowed to be buttons or text boxes in the Edit section, the user can interact with the text boxes and buttons there in the "Try" section. 
I cannot resize Creative Cloud onscreen. This happens only with Creative Cloud, so it is not a scaling issue. The problem does not exist with Photoshop or any other application. I am wondering if it has something to do with recent updates.Adobe Photoshop Version: 26.9.0 20250724.r.15 b15e8a4 x64 (final, Release)Operating System: Windows 11 64-bit
Hello, I have users complaining that Creative Cloud freezes when trying to open/edit PDF files while connected to VPN (SonicWall NetExtender). It aslmost seems like CC is trying to reach out to the web for something and can't get there, eventually timing out. Is this a known issue, and is there a fix? Thank you in advance!
I am no longer able to download my Fresco or Photoshop files from the Creative Cloud desktop app which I have been doing without issue for 6 months or so. Downloading files no longer works in the web browser based Creative Cloud either. Both respond by "Downloading local copy of...." for a good 10 minutes at least before simply stopping with no prompt or warning. I am able to export any files from Adobe Fresco/Photshop to my iCloud account without any issue. Have tried restarting, signing out, quitting and restarting, different browsers and computers etc. I have used only of 20.2GB my 1TB in storage. Any suggestions or workarounds (beside the one I have) would be appreciated.
The option to maximize compatiblity for HDR photos (jxl and avif as far as I have tried) keeps turning on on its own, even when the option is unchecked. I sometimes have to check and uncheck it for the photos that are exported to not have this option (I checked the output files multiple times). I don't exactly know when it's unchecked and when it's checked just from the menu, and it's hard to tell when it switches.
More than once, I've had to click a shortcut to launch an Adobe App using the Shortcuts on the Creative Cloud Desktop. I think good UX Design should be applied an provide feedback that the application is working on the process to launch the selected app instead of me having to wait a long time to see if the app was actually started.
estou tentando instalar o Photoshop, em uma pasta diferente pois a principal já está cheia, porém mesmo alterando a pasta em preferências da instalação o creative cloud continua tentando baixar na pasta principal e acaba dando erro por não ter espaço
Last week I uploaded 7 Psd files at about 300 mb each without issue. When I attempted to upload a second batch from the finder a week later, the process spun for an hour and then dissapeared without copying to the cloud. I tried doing one a time. Same thing. Just spent an hour with an Adobe tech who finally advised me to open the file in Photoshop and save from there. OK. In that case, Adobe should really fix or remove the "Upload" feature in CC file uploads. Besides that, the upload process is often just plain wonky. FYI: I've only used 12% of my storage.
I am using Macbook PRO and primarly use the creative suite on a PC at work. I want to work on my home laptop since I am a freelance but the apps are not updating, and when i try to download AE on my laptop using creative cloud it doesnt work. I click and click the button but it does not do anything... Any ideas?
Enough! Creative Cloud App Updates are the pits!The word for the day is "WAITING", as in I spend so much time WAITING, sometimes with no results!I've got AT&T fiber, the connection SCREAMS! Every other software I have gets updated in less than a minute, the most in two!And worse, if I choose to cancel an update, it takes forever for the cancellation process to complete.For example, I cancelled the update to Photoshop 35 minutes ago, AND IT'S STILL DOING IT!!!I've got to leave these things for overnight, and eight hours later (MOST of the time!) it finally gets done!It has been this way from the beginning! What can't you folks find a way to fix this???I would much rather download the full program and reinstall rather than this; it's painful!Why can't we download an update installer like everybody else???Please! I just got back from a trip, I've got updates all over the place, and I'm waiting AGAIN!No other software, just Adobe!!!
AdobecreativeCloud installer disappears from disks
cannot log in to Creative Cloud anymore I no longer have any information want to view the monthly invoice for my data
The domain of the school account is [Personal information removed by moderator.] or on a different account I don't I want to know the account it's on.
Plases fix it
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