Creative Cloud desktop

CC is needed to resolve this problem (title changed - kglad)

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ANDR30726777egg9Participant

i get BSOD when i import a file, i wasn't getting it until today

when importing media in any app of adobe apps i get a BSOD and it says somthing about ksecdd.sys failedhow to fix it?my pc specs :RTX 3060ti ryzen 5 5600x32gb of ramwindows 10i updated all the drivers and the windows but still the same problem

2952

Aleks32510551r6jcParticipant

No puedo instalar Lightroom Classic

Hola. No me da instalar el Lightroom. Tengo macOs Catalina. En teoria tiene que permitir pero nada.

2463

Kirill25488350n21dParticipant

Possible installation of Beta versions has disappeared

Reboot, uninstall, via command line tooNothing helps. And it’s not just me.

2473

崇

崇亚325114495u1nParticipant

I accidentally wrote the region as the region of China, how to ensure that I revert to the Japanese

我购买了正版账号，却不小心把地区写成了中国地区，如何保证正版订阅就能将地区还原到日本

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NikroseParticipant

HELP!!!

I've paid for the Ps package with Lr & Lrc, but when I install Lrc its only installing the app, and I dont have access to edit anything. I can only load pictures, and everytime I launch it, it wants me to subscribe, which I already have done. What am I doing wrong??

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assauseCommunity Expert

Cloud function trouble, version 6.0.0.571 for WindowsOpen for Voting

OS : Windows 10 or 11 Desktop Application Version : 6.0.0.571 User accounts used by the OS use other than single-byte alphanumeric characters (e.g., CJK characters or Microsoft accounts). I f you are using any of these combinations, you will have problems checking cloud files and synchronizing Adobe Fonts.Running the desktop application with administrator privileges may work around this issue, but it is not a sure thing.https://twitter.com/AdobeSupportJ/status/1701811351268835697   The problem does not occur if the OS user account name is one-byte alphanumeric characters, even on the same PC.The problem occurs for accounts with other strings of characters.   This problem has been occurring quite often in Japanese-language environments recently.(This problem is less likely to occur in English-speaking countries.)However, it seems to be happening even for Spanish users.   *We had a similar problem with Photoshop Ver. 25 Beta (which has been resolved in the official versi

18480

BWBarefootParticipating Frequently

I keep getting notifications after a problem was resolved

On Wednesday, I got this notification message:  "Some fonts need an update to keep using them outside of Adobe apps.  Use Creative Cloud to manage your fonts." So I did just that.  My fonts were updated and all are available to me.  However, you keep sending these messages on the basis of about every half hour. Please try to find out what is generating these messages and stop them.

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shared in Feature Requests

eclbirkelandParticipant

Inclusive and accessible options in subscription plansOpen for Voting

I would suggest creating a greater diversity of app plans--for example, an actual option for graphic designers who only need Photoshop, Illustrator and Indesign, or film-makers who only need Photoshop, Premiere, After Effects and Audition. Options where the bundle option is cheaper of there are 15 programs plus terabytes of cloud storage you don't actually need.

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sod223174817333k8Participant

NEED HELP (creative cloud stuck at initializing) (CCE Managed subscription)

I just got my Adobe subscription and when i try to load it, it just shows this tab. I have already tried the fixes provided by adobe, none of it works. I even tried some fixes from the community but nothing. Please help with solutions to fix

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Mario, CSParticipant

Several app updates are displayed when a Creative Cloud update is available.Open for Voting

The Creative Cloud app continues to show multiple app updates when an update is available for the Creative Cloud app. After updating the CC app, the other updates have disappeared. This happens practically every time.

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Hi!I don't see the "Home" box in the Creative Cloud app.Help!macOS

3644

Stan BurmanInspiring

Creative Cloud Libraries Sync Error

I am running Adobe Creative Cloud Desktop v 6.0.0.571 on my MacBook Pro laptop that is running macOS Ventura 13.5.2.I am getting a "Libraries Sync error." And it further says that Creative Cloud Services are blocked and that I should check settings on my firewall.Okay, that's all fine, but exactly what settings am I supposed to enable on my firewall?A screenshot of the error notice is attached.Any help would be appreciated.Stan

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BalanceFiarParticipant

Creative Cloud desktop stuck on initializationOpen for Voting

Whe I`m installed CC and started it, I had error creative cloud desktop stuck on initialization.I already reinstalled it and used Creative cloud clear tool 

2251

Morgan31236640f4fbParticipant

Compte désactiver ?!

bonjour bonsoir, la communautémon ancien compte a été désactivé, et l’assistance deadobe ne veut pas réactiver mon ancien comptealors ça fait des années que je suis sur cette plate-forme et que je fais toujours la même chose, je les ai bien entendu contacter pour essayer de réactiver mon compte, mais j’ai reçu un message disant  que j'ai violé les conditions d'utilisation, alors que j'ai fait la même chose depuis des années !!! et que, surtout ils m'apporte pas la preuve que j'ai violé les conditions d'utilisation ! quel fichier ? comment et où ? alors s'il vous plaît la communauté est-ce que je suis pas seul dans ce cas ?

6729

Diego5E6EParticipant

Error code 113 when trying to update any app

Hi there. I've been trying to update a few apps and, for the last 3 days, I keep getting this error code 113. The Creative Cloud desktop app is up to date and so is Windows 11. Does anyone know what is causing that? Thanks in advance!

17961

shared in Feature Requests

JK32390978ivz6Participant

Userwise Report having license and product utilization details per quarterOpen for Voting

For optimizing our ETLA usage, this report will be handy in identifying the users who are not vary actively using the products and services. at the same time product wise (say photoshop, illustrater, primeria pro etc) utilization insights can be generated for the entire licenses.

770

Anonymous

Had to reinstall my creative cloud. now it's asking me to sign up for a plan

I already have a plan. when I log in online it doesn't recognize that I have a plan. I have tried live chat, it's useless.

29110

Mariana323838223g3lParticipant

creative cloud doest work,infinity load page

i cant open any app from creative cloud it shows initialization page, which doesnt change

1022

Raileanu31248235ljqfParticipant

Creative Cloud app fails to initialize on launchOpen for Voting

Hello, I have purchased the Photo plan yesterday (Ps+Lr) and downloaded the Creative Cloud app for desktop (Win 10). I have been trying to get it to launch for almost 1 full day now, to no avail. It's getting really frustrating - I've paid for a plan and I can't access my content from day 1.I have tried every solution that I could find on the topic:-Windows is up to date-Repaired all the Microsoft Visual C++ that I have installed-Tried uninstalling with the official Adobe uninstaller and cleaner and reinstalling again-Tried quitting the app and restarting (numerous times)I am mega frustrated at this point. How can a product be so faulty and still charge that amount of money for it?

3934

Xander322439160c9pParticipant

creative cloud wont update

My problem is that creative cloud is stuck infinitly updating. Does anyone know what is causing it and how to fix it? 

2423

Mark322695553nd4Participant

Photoshop won't update - Error Code 131

Photshop, Illustrator or Indesign will not update for me. I keep getting Error Code 131. How do I resolve this issue?  

11003

shared in Feature Requests

259610517i46Participant

Log or report to find a user's last login timeOpen for Voting

This would be extremly handy for upgrade or migrations when one has to ensure the user has logged on or accessed CC after the upgrade event

1780

Cindy in IsraelParticipant

Acerca de la última versión de Photoshop

Estoy muy satisfecha con el funcionamiento de Creative Cloud hasta el momento. Hoy recurrí a la aplicación para volver a una versión anterior de Photoshop. Escribo aquí sobre eso, porque no encontré una sección sobre Photoshop 25. Se actualizó con la IA que se mete donde no la llaman y complicó un trabajo que tendría que haber sido rápido y sencillo. Sólo cortar la imagen a mi gusto fue un suplicio. Ya no podía cortar sólo en una dirección y me agregaba bordes que no le pedí. Lo peor es que no pedí la ayuda de la IA, lo hacía por su cuenta. Soy de las que creen que cuando algo funciona no hay que tocarlo. Y Photoshop hasta esa innovación funcionaba de maravillas.

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Max32349948hnpqParticipant

UninstallationOpen for Voting

WHY IS IT IMPOSSIBLE TPO DELETEW THIS STUPID PROGRAM FROM VMY COMPUTERAESZR5FIO;UJDGzN;BVHTOPIAuedzk%dsgyIhnb p:%(rfue$D V,ABXC

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